NEC EliteMail Vms/Elitemail Limited Technician Guide

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Last Contacted 
This field displays the date and time the member of the group last
received a group message. If the Last Contacted field is blank, the
member has not received the most recent group message. Or, if
every member Last Contacted field is blank, either there is no group
message to listen to, or a group message was just sent, and no one
has listened to it yet. 
Differences between Named and Numbered Groups
The system can use either named...

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Use Numeric Access with Numbered Groups
Numbered groups are usually used on systems with numeric access.
Under numeric access, subscribers press a special System ID for
numbered groups, followed by the group number to send a message
to the group. This way, the system does not confuse Extension # IDs
with message group numbers. The special System ID for numbered
groups is set on Application screen Page 6. For details, refer to
Chapter 10 Numeric...

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Choose Group Names and Numbers
A group spelled name or number is important for two reasons. The system
sorts groups in the Groups Screen based on the name or number in the
Name field. Also, a subscriber uses the first three characters of the group
name or number to select the group by telephone.
A message group also has a recorded name. A message group recorded
name is the name subscribers hear when selecting a group. 
Group names or numbers do not...

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Add Group Members at the Console
1. At the voice mail system Banner Screen, press 
 to sign in. Enter a
System Manager ID, and press 	
. Enter the System Manager
security code, and press 	
.
2. Press 	
- to display the Groups Screen. Press 
 or 

(or use the Jump command) to display the message group you want.
3. Press 
. The system displays the pop-up Add Menu. 
4. Check that Member is highlighted, and press...

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4. Press 
 to remove the subscriber from the group.  Press  to
remove the subscriber from the group.   Press  to cancel.
5. To remove other members from the group, repeat steps 3 and 4.
Delete Groups or Group Messages at the Console
1. At the voice mail Banner Screen, press 
 to sign in. Enter a System
Manager ID, and press 	
. If asked, enter the System Manager
security code, and press 	
.
2. Press 	
- to display the...

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Assign New Owner to •SYSTEM• Group
1. At the voice mail system Banner Screen, press 
 to sign in. Enter a
System Manager ID, and press 	
. If asked, enter the System
Manager security code, and press 	
.
2. Press 	
- to display the Groups Screen.  Press 
 or

 (or use the Jump command) to display the message group
you want. With the cursor in the top portion of the screen, press 
.
3. Press    to...

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3. Press 
 (or use the Jump command) to display the
subscriber.
4. Press the arrow keys to move to the subscriber Access field. Move
the cursor to the end of the field. Enter Y, and press  	
. You do
not need to change any other access codes in the field. Refer to
Figure 9-8 Personal Directory Page for Subscriber with Y Access
Code.
Figure 9-8   Personal Directory Page for Subscriber with Y Access Code
Create Message Groups by...

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Before you decide to cancel a message, you can find out who in the group
has not heard it.  For details on using message groups by telephone, refer
to the EliteMail VMS/EliteMail Limited Voice Mail User Guide #750178-0.
Also Refer To:
Chapter 10 Numeric Access
Chapter 20 Subscribers
SECTION 9 
M
ESSAGE 
N
OTIFICATIONMessage Notification and Delivery
The voice mail system can call to deliver messages on a regular cycle.
This feature is called...

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Constant Message Count
EliteMail displays the number of new messages on NEC display
telephones using a feature called Constant Message Count. With
Constant Message Count, the subscriber looks at the display telephone
LCD to determine how many new messages there are to check. Any other
message waiting indication, such as a lamp used by your telephone
system, also notifies subscribers of new messages. You can set the
message refresh interval on Switch...

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No New Messages
When Constant Message Count is inactive or there are no new messages,
the second line displays the day, date, and time. The Electra Elite – not the
voice mail system – controls the display showing the day, date, and time.
SECTION 10  
M
ESSAGE PLAYBACKSubscribers retrieve messages by calling the voice mail system and
entering a Personal ID during the opening greeting, or when the system is
listening for IDs. In addition to listening...