NEC Dsx 34b Manual
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Page 501
Directory Dialing DSX Software ManualIntraMail Features◆471 IntraMail Features Additional Options 1.In yes: - In 4224-08: Fax Detection (page 899), enter Ye s. - This allows the Directory Dialing Mailbox to detect fax CNG tone. - In 4224-09: Fax Transfer Extension (page 900), enter the extension to which the Directory Dialing Mailbox should route the fax. - When the Directory Dialing Mailbox detects fax CNG tone, it routes the call to this extension. 2.If no: - In 4224-08: Fax Detection (page...
Page 502
Directory Dialing 472◆IntraMail Features DSX Software Manual Operation Recording a Directory Dialing Message[Super Display Soft Key] - [Keyset Soft Key] Log onto System Administrator’s mailbox. SA (72)Access System Administrator options. [System Admin] - [N/A] I (4) Select Instruction Menus.[Instruction] - [Instr] Enter the Directory Dialing Mailbox number. L (5)Listen to the current Directory Dialing Message (if any).[Listen] - [Lstn] #Exit listen mode. R (7) Record a new Directory Dialing...
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Directory Dialing DSX Software ManualIntraMail Features◆473 IntraMail Features Dialing Options Available while Entering a Name The following table shows the dialing options available to the caller while they are entering a name into a Directory Dialing Mailbox. ❥By default, the caller can dial the digs 2-9 to enter the name or dial # to re\ turn to the Automated Attendant. ❥If a Next Call Routing Mailbox is speci fied, the caller can dial the digits 2-9 to enter a name, dial 0 to follow\ the 0 action...
Page 504
Directory Dialing 474◆IntraMail Features DSX Software Manual Dialing Options Available when more than one Employee has the Entered Name If the name the caller enters is used by more than one employee, IntraMail lets the caller select the employee to which they want to talk. The caller can dial 1, 2 or 3 to select the employee from the first three name matches, or dial 4 to hear additional name matches. ❥By default, the caller can also dial * to make a new entry or dial # to return to the Automated...
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Directory Dialing Mailbox DSX Software ManualIntraMail Features◆475 IntraMail Features Directory Dialing Mailbox Description A Directory Dialing Mailbox is the Routing Mailbox type required to impl\ ement Directory Dialing. See Directory Dialing (page 469) for more on how to set up a Directory Dialing Mailbox. Conditions • None Default Setting • No Directory Dialing Mailboxes assigned. Programming 1.In 4221-01: Routing Mailbox Type (page 890), enter 3 to assign the selected Routing Mailbox as a...
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Erasing All Messages 476◆IntraMail Features DSX Software Manual Erasing All Messages Description The System Administrator can delete all messages in a Subscriber Mailbox. Erasing All Messages is an administrator’s maintenance tool. The administrator may need to use this tool if an employee has left the company or has an excessive number of messages stored in their mailbox. By deleting the unwanted mes- sages, the administrator can prevent the IntraMail recording capacity from being reached (which...
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Exiting a Mailbox DSX Software ManualIntraMail Features◆477 IntraMail Features Exiting a Mailbox Description A Subscriber Mailbox user can exit their mailbox by dialing a code or by hanging up. After exiting, the sub- scriber can use their extension for normal call processing. Conditions • None Default Setting • Enabled Programming N/A Other Related Features N/A Operation Exit your mailbox by dialing a code or by hanging up. Exiting a Mailbox[Super Display Soft Key] - [Keyset Soft Key] To exit your...
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Extension Hunting to Voice Mail 478◆IntraMail Features DSX Software Manual Extension Hunting to Voice Mail Description Extension Hunting to Voice Mail automatically sends calls to an extension’s mailbox without the user having to set up Call Forwarding. For example, Extension Hunting to Voice Mail can send unanswered transferred calls to an extension’s mailbox rather than recalling the transferring party. In addition, Extension Hunting to Voice Mail can send an unanswered Direct Inward Line to the...
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Extension Hunting to Voice Mail DSX Software ManualIntraMail Features◆479 IntraMail Features Extension Hunting to Voice Mail Routing Charts The following charts show in detail how each type of hunting handles incoming calls. Ring No Answer Line (Type 1) Hunting to Voice Mail Routing Chart Call TypeExtension IdleExtension BusyExtension in DND Ringing Intercom CallDoes not hunt (use Call Forwarding instead). Transferred Outside CallRings for 1603-01: Transfer Recall Timer (page 675) interval, then...
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Extension Hunting to Voice Mail 480◆IntraMail Features DSX Software Manual Conditions • None Default Setting • Disabled Ring No Answer / Busy All (Type 3) Hunting to Voice Mail Routing Chart Call TypeExtension IdleExtension BusyExtension in DND IntercomRinging Intercom call rings for 1601-03: Call Forward No Answer Timer (page 670) interval then routes to mailbox. Voice- announced Intercom calls do not hunt. Call goes immediately to mailbox. Transferred Outside CallRings for 1603-01: Transfer...
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