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NEC Dsx 34b Manual

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Page 501

Directory Dialing
DSX Software ManualIntraMail Features◆471
IntraMail 
Features
Additional Options
1.In yes:
- In  4224-08: Fax Detection  (page 899), enter 
Ye s. 
- This allows the Directory Dialing Mailbox to detect fax CNG tone.
- In  4224-09: Fax Transfer Extension  (page 900), enter the extension to which the Directory Dialing 
Mailbox should route the fax.
- When the Directory Dialing Mailbox detects fax CNG tone, it routes the call to this extension.
2.If no:
- In  4224-08: Fax Detection  (page...

Page 502

Directory Dialing
472◆IntraMail Features DSX Software Manual
Operation
Recording a Directory Dialing Message[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72)Access System Administrator options. [System Admin] - [N/A]
I (4) Select Instruction Menus.[Instruction] - [Instr]
Enter the Directory Dialing Mailbox number.
L (5)Listen to the current Directory Dialing Message (if any).[Listen] - [Lstn]
#Exit listen mode.
R (7) Record a new Directory Dialing...

Page 503

Directory Dialing
DSX Software ManualIntraMail Features◆473
IntraMail 
Features
Dialing Options Available while Entering a Name
The following table shows the dialing options available to the caller while they are entering a name into a 
Directory Dialing Mailbox.
❥By default, the caller can dial the digs 2-9 to enter the name or dial # to re\
turn to the Automated Attendant.
❥If a Next Call Routing Mailbox is speci fied, the caller can dial the digits 2-9 to enter a name, dial 0 to follow\
 
the 0 action...

Page 504

Directory Dialing
474◆IntraMail Features DSX Software Manual
Dialing Options Available when more than one Employee has the Entered Name
If the name the caller enters is used by more than one employee, IntraMail lets the caller select the employee 
to which they want to talk. The caller can dial 1, 2 or 3 to select the employee from the first three name 
matches, or dial 4 to hear additional name matches.
❥By default, the caller can also dial * to make a new entry or dial # to return to the Automated...

Page 505

Directory Dialing Mailbox
DSX Software ManualIntraMail Features◆475
IntraMail 
Features
Directory Dialing Mailbox
Description
A Directory Dialing Mailbox is the Routing Mailbox type required to impl\
ement Directory Dialing. See 
Directory Dialing  (page 469) for more on how to set up a Directory Dialing Mailbox.
Conditions
• None
Default Setting
• No Directory Dialing Mailboxes assigned.
Programming
1.In  4221-01: Routing Mailbox Type  (page 890), enter 3 to assign the selected Routing Mailbox as a...

Page 506

Erasing All Messages
476◆IntraMail Features DSX Software Manual
Erasing All Messages
Description
The System Administrator can delete all messages in a Subscriber Mailbox. Erasing All Messages is an 
administrator’s maintenance tool. The administrator may need to use this tool if an employee has left the 
company or has an excessive number of messages stored in their mailbox. By deleting the unwanted mes-
sages, the administrator can prevent the IntraMail recording capacity from being reached (which...

Page 507

Exiting a Mailbox
DSX Software ManualIntraMail Features◆477
IntraMail 
Features
Exiting a Mailbox
Description
A Subscriber Mailbox user can exit their mailbox by dialing a code or by hanging up. After exiting, the sub-
scriber can use their extension for normal call processing.
Conditions
• None
Default Setting
• Enabled
Programming
N/A
Other Related Features
N/A
Operation
Exit your mailbox by dialing a code or by hanging up.
Exiting a Mailbox[Super Display Soft Key] - [Keyset Soft Key]
To exit your...

Page 508

Extension Hunting to Voice Mail
478◆IntraMail Features DSX Software Manual
Extension Hunting to Voice Mail
Description
Extension Hunting to Voice Mail automatically sends calls to an extension’s mailbox without the user having 
to set up Call Forwarding. For example, Extension Hunting to Voice Mail can send unanswered transferred 
calls to an extension’s mailbox rather than recalling the transferring party. In addition, Extension Hunting to 
Voice Mail can send an unanswered Direct Inward Line to the...

Page 509

Extension Hunting to Voice Mail
DSX Software ManualIntraMail Features◆479
IntraMail 
Features
Extension Hunting to Voice Mail Routing Charts
The following charts show in detail how each type of hunting handles incoming calls.
Ring No Answer Line (Type 1) Hunting to Voice Mail Routing Chart
Call TypeExtension IdleExtension BusyExtension in DND
Ringing Intercom CallDoes not hunt (use Call Forwarding instead).
Transferred Outside CallRings for  1603-01: Transfer 
Recall Timer  (page 675) 
interval, then...

Page 510

Extension Hunting to Voice Mail
480◆IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
• Disabled
Ring No Answer / Busy All (Type 3) Hunting to Voice Mail Routing Chart
Call TypeExtension IdleExtension BusyExtension in DND
IntercomRinging Intercom call rings 
for 1601-03: Call Forward 
No Answer Timer  
(page 670) interval then 
routes to mailbox. Voice-
announced Intercom calls 
do not hunt. Call goes immediately to mailbox.
Transferred Outside CallRings for 
1603-01: Transfer...
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