NEC Dsx 34b Manual

Automated Attendant Transfer
DSX Software ManualIntraMail Features◆441
IntraMail 
Features
Automated Attendant Transfer
Description
An extension user can transfer their outside call to the Automated Attendant so the outside caller can use the 
Automated Attendant dialing options. This helps an outside caller, for example, that wants to return to the 
Automated Attendant so they can dial another co-worker or use a different Automated Attendant option.
Conditions
• Extensions cannot call or be transferred...

Automatic Routing for Rotary Dial Callers
442◆IntraMail Features DSX Software Manual
Automatic Routing for Rotary Dial Callers
Description
If an Automated Attendant caller doesn’t dial any digits, IntraMail will automatically route them to a speci-
fied option (such as the operator or a mailbox). This lets rotary telephone users stay on the line to leave a 
message or have their call processed. Without Automatic Routing for Rotary Dial Callers, rotary callers 
would not be able to use the Automated...

Bilingual Voice Prompts
DSX Software ManualIntraMail Features◆443
IntraMail 
Features
Bilingual Voice  Prompts
Description
Bilingual Voice Prompts provides IntraMail voice prompts in one of two active languages (primary and sec-
ondary). These language choices are available to Routing Mailboxes, outside lines, Station Mailboxes, and 
Group Mailboxes as follows:
❥Routing Mailbox The language an Automated Attendant caller hears is set by the answering Routing Mailbox.
❥Outside LineFor outside lines not...

Bilingual Voice Prompts
444◆IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
• Primary Language is English mnemonic.
• Secondary Language is English numeric.
• All mailboxes use the Primary Language.
• There are currently no other stored languages available.
Programming
1.See How the System Handles Language Priority  (page 443) for more.
1.In 4203-01: Primary Voice Prompt Language  (page 879), set the primary IntraMail voice prompt lan-
guage. From the six choices, you can...

Bilingual Voice Prompts
DSX Software ManualIntraMail Features◆445
IntraMail 
Features
1.In  4221-02: Routing Mailbox Voice Prompt Language  (page 890), select the prompt language used by 
calls answered or routed to the Routing Mailbox. The options are: -
1 for Primary Language
-
2 for Secondary Language
1.For the Call Routing Mailbox that will initially answer the call:
- In  4221-02: Routing Mailbox Voice Prompt Language  (page 890) select the prompt language the 
caller should initially hear (
1 for...

Bilingual Voice Prompts
446◆IntraMail Features DSX Software Manual
Other Related Features
Features
Transfer  (page 358)
Transferred outside calls use the language setting of the line.
IntraMail Features Log Onto Voice Mail  (page 515)
When doing a Remote Logon through the Automated Attendant, the caller uses the destination mail-
box language setting (not the language of the Routing Mailbox that answ\
ered the call).
Message Noti fication  (page 535)
Message Noti fication uses the notifying mailbox’s...

Call Forward to a Mailbox
DSX Software ManualIntraMail Features◆447
IntraMail 
Features
Call Forward to a Mailbox
Description
A subscriber can easily forward calls to their Subscriber Mailbox. Instead of dialing an extension as the for-
warding destination, the user just presses their 
V-MAIL key instead. With Call Forward to a Mailbox, the sub-
scriber is assured that their calls don’t get forgotten when they are busy or unavailable. Unlike with 
Extension Hunting to Voice Mail, forwarding lets the...

Call Forward to a Mailbox
448◆IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
• Call Forwarding is allowed, but not set up for any extensions.
• Ring No Answer Call Forward occurs after 10 seconds.
Programming
1.In 1601-03: Call Forward No Answer Timer  (page 670), program how long an unanswered call will ring 
before forwarding. - For type 2 (Not Answered) and type 6 (Busy or Not Answered) forwarding, an unanswered call will  forward after this interval.
- This timer applies to...

Call Forward to a Mailbox
DSX Software ManualIntraMail Features◆449
IntraMail 
Features
Operation
Activating or Canceling Call Forward to your MailboxIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1.
Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]Alternately do one of the following: • Press 
INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2.Select or cancel a Call Forwarding type.
[Immediate]
[Immed]Select Call...

Call Routing Mailbox
450◆IntraMail Features DSX Software Manual
Call Routing Mailbox
Description
The Call Routing Mailbox, associated with an Answer Table, specifies which dialing options (Dial Action 
Table) and announcements are available to Automated Attendant callers. By default, IntraMail provides 8 
Call Routing Mailboxes (1-8). However, you can assign any of the 16 Routing Mailboxes as a Call Routing 
Mailbox. The Call Routing Mailbox is an integral part of the Automated Attendant. The Automated...