NEC Dsx 34b Manual

IntraMail Feature Glossary
DSX Software ManualIntraMail Features◆411
IntraMail 
Features
Unde fined RoutingA dialpad digit for which the Automated Attendant has no 
routing de fined. When  an Automated Attendant  caller 
dials a digit for which there is no routing assigned, Intra-
Mail plays a brief error message and then repeats the dial-
ing options.
• See  Undefined Routing  (page 586) for more. Automated Attendant
Unde
fined Routing Intercept•  See  Undefined Routing  in this glossary.Automated...

Announcement Mailbox
412◆IntraMail Features DSX Software Manual
Announcement Mailbox
Description
An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers without 
providing dialing options. The Announcement Mailbox is typically set up to provide information to callers 
(such as company directions) and then route back to the Automated Attendant. For example:
❥The Automated Attendant instructs the caller to dial a digit (e.g., 1) for company directions.
- Record this in the...

Announcement Mailbox
DSX Software ManualIntraMail Features◆413
IntraMail 
Features
Direct Announcement Mailbox Routing(If the outside caller routes directly to the Announcement Mailbox)
4223-03: Next Call Routing Mailbox4223-01: Repeat  Count4223-02-Hang Up  AfterAction
Undefined 0 (No repeats) Yes or No • If the caller doesn’t dial, after the 
announcement IntraMail hangs up.
• If the caller dials a digit
 during the 
announcement, IntraMail says “ That is an 
invalid entry ” and hangs up.
1-16 (valid...

Announcement Mailbox
414◆IntraMail Features DSX Software Manual
Routed Announcement Mailbox Routing  (Page 1 of 2)(If the outside caller routes to the Announcement Mailbox from a Call Routing Mailbox)
4223-03: Next Call
Routing Mailbox4223-01: Repeat  Count4223-02-Hang Up  AfterAction
Undefined 0 (No repeats) No • If the caller doesn’t dial, after the 
announcement the caller goes back to the 
initial Call Routing Mailbox.
• If the caller dials a digit
 during the 
announcement, IntraMail says “ That is...

Announcement Mailbox
DSX Software ManualIntraMail Features◆415
IntraMail 
Features
Programming
1.In  4221-01: Routing Mailbox Type  (page 890), to make the selected mailbox an Announcement Mailbox, 
enter 
2.
- By default, Routing Mailboxes 9-16 are Announcement Mailboxes.
1.See  Operation  below.
- By default, a message is not recorded.
1.To hang up: - In  4223-02: Hang Up After  (page 893), enter 
Ye s.
2.To provide dialing options:
- In  4223-02: Hang Up After  (page 893), enter 
No.
- Review  Next...

Announcement Mailbox
416◆IntraMail Features DSX Software Manual
Other Related Features
Features
None
IntraMail Features Automated Attendant  (page 433)
The Automated Attendant can route callers to an Announcement Mailbox.
Call Routing Mailbox  (page 450)
A Call Routing Mailbox (and the associated Dial Action Table) provides dialing options to Automated 
Attendant callers.
Next Call Routing Mailbox  (page 552)
The Next Call Routing mailbox provides additional routing options to Announcement Mailbox...

Announcement Message
DSX Software ManualIntraMail Features◆417
IntraMail 
Features
Announcement Message
Description
The Announcement Message is the voice message that the System Administrator records for a speci fic 
Announcement Mailbox. See  Announcement Mailbox (page 412) for more.
Programming
See Announcement Mailbox  (page 412).
Other Related Features
Features
None
IntraMail Features See  Announcement Mailbox  (page 412).
Operation
See Announcement Mailbox  (page 412).
This is the message that the...

Answer Schedule Override
418◆IntraMail Features DSX Software Manual
Answer Schedule Override
Description
Answer Schedule Override provides alternate answering for Automated Attendant calls. When enabled, 
Answer Schedule Override sends calls to the specified Override Mailbox. The Override Mailbox can be an 
Announcement, Call Routing, or Subscriber mailbox. You can use Answer Schedule Override to provide 
holiday and bad weather closing announcements, for example. Enable override when you want callers to...

Answer Schedule Override
DSX Software ManualIntraMail Features◆419
IntraMail 
Features
The Override Mailbox can be a Subscriber Mailbox.
System Administrator  (page 576)
Optionally enable Answer Schedule Override from the System Administrator Mailbox.
Operation
Enabling Answer Schedule Override [Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s Mailbox.
SA (72) Access System Administrator options. [System Admin] - [N/A]
O (6) Access Answer Schedule Override.[Answer Schedule] -...

Answer Tables
420◆IntraMail Features DSX Software Manual
Answer Tables
Description
The Answer Table determines how the Automated Attendant answers outside calls on each line, according to 
the time of the day and day of the week that the call is ringing. IntraM\
ail provides 8 Answer Tables. The 
Answer Table is an integral part of the Automated Attendant. The Automated Attendant can automatically 
answer the telephone system’s incoming calls, play an Instruction Menu message, and provide dialing...