NEC Attendant Management System Operations Manual

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Attendant Management System Operations Manual System Configuration
Orbit Numbers
The Orbit Numbers option on the System Configuration menu specifies the 
numbers that are announced in paging as the meet-me page numbers. Paged parties 
can dial these numbers to retrieve their calls without attendant help.
Figure 8-6   Orbit Numbers
About Orbit Numbers
When an attendant parks a call, the AMS finds the next available orbit number, 
displays it to the attendant under Attendant...

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Procedure
Add An Orbit Number
Delete An Orbit 
NumberAction Result
On the System Configuration menu, 
enter 
o to select the Orbit Numbers 
option.The Orbit Assignment screen appears.
Refer to the following sections of this 
chapter for descriptions of each 
function provided by the new command 
line.
To exit the Orbit Assignment screen, 
enter 
q (quit).The System Configuration Menu 
appears.
Action Result...

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Viewing An Orbit 
Number
Print An Orbit Number
 
Action Result
Enter v to select the timed-out 
command.A window displays prompts for the 
Starting Key and the Ending Key.
Type the first orbit number to be added 
and press 
Enter. Then type the last 
orbit number to be added and press 
Enter.All matching orbit numbers are 
displayed for on-screen viewing.
Use the 
DownPage command to move 
forward one page,...

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Attendant Management System Operations Manual Display Configuration
Chapter 9  Display Configuration
Introduction
The Display Configuration option on the Main Menu defines the fields to be 
displayed on various data entry screens and display windows in the AMS.
Figure 9-1   Display Configuration
Sequence of 
Configuration
The AMS database contains different types of records–Employee, Extension, 
Internal Locations, etc. Each record type in the database contains different...

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Menu OptionsInput Menu–Used to define the fields displayed for data entry into 
the database, including Comment fields that can be 
re-labeled to meet site-specific needs. Fields 
configured through this option may then be chosen to 
display in both the Source Window and the Directory 
Lookup Display on the call processing screen.
Source Window–Used to specify the four lines of information 
displayed in the...

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Input Menu
The Input Menu option on the Display Configuration menu is used to select the 
fields to enter information in the database for each record type. The fields 
configured through this option can then be displayed in both the Source Window 
and the Directory Lookup display on the Call Processing screen.
Figure 9-2   Input Menu
(1)
(2)
Calls Q’d
 Attendant Status Attendant Management System
   Call...

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About Input MenuThe Input Menu option displays a list of prompts (e.g., Prompt 1, Prompt 2, etc.) 
with a pop-up window to the right containing labels for all of the available fields 
for the selected record type.
Every prompt has a default field entry, as shown in Figure 9-2 on page 123, but 
only the first three field entries, Extension, Sta. Type, and Tenant, are required.
Figure 9-3   Database...

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Fields by Record TypeFields that can be chosen from the pop-up window differ according to the record 
type for which choices are being made. The record types shown on the Input Menu 
Configuration screen are listed below, with the optional and required fields for 
each record defined, as well as on the primary line seen when performing a 
Directory Lookup. 
Extension: 
Fields for extension records are used...

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Employees:   
Fields for employees are used in the Source Window display to identify incoming 
callers. These fields can be selected for display in an expanded Directory Lookup 
record as well as on the primary line seen when performing a Directory Lookup.
Employee–A unique 30-character area for the employee name 
(Required) 
Name Disp–The employee name as it should appear on the D
term., up to 
16...