NEC Attendant Management System Operations Manual
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ATTENDANT MANAGEMENT SYSTEM OPERATIONS MANUAL NEC America, Inc. NDA-30046-004 Revision 4.0 September, 1998 Stock # 241721
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LIABILITY DISCLAIMER NEC America reserves the right to change the specifications, func- tions, or features in this document at any time without notice. NEC America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America and shall not be reproduced without prior written approval from NEC America. Copyright 1998 NEC America, Inc.
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NDA-30046 Revision 4.0Page i Attendant Management System Operations Manual CONTENTS TABLE OF CONTENTS Page Chapter 1 - Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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Page iiNDA-30046 Revision 4.0 CONTENTS Attendant Management System Operations Manual Page Step 3: Checking Extension Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Step 4: Entering Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Step 5: Initializing the AMS Daemon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Step 6: Logging On . . . . . ....
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NDA-30046 Revision 4.0Page iii Attendant Management System Operations Manual CONTENTS Page Cancel and Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Record Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Parked Call Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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Page ivNDA-30046 Revision 4.0 CONTENTS Attendant Management System Operations Manual Page Chapter 5 - Extension Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Configurable Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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NDA-30046 Revision 4.0Page v Attendant Management System Operations Manual CONTENTS Page Announcement Configuration Field Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Print the Announcement Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Timer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Procedure . . . . . . . . . ....
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Page viNDA-30046 Revision 4.0 CONTENTS Attendant Management System Operations Manual Page Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Modify the List of Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Print the List of Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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NDA-30046 Revision 4.0Page vii Attendant Management System Operations Manual CONTENTS Page Checking/Decreasing the Number of Extents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Appendix C - AMS Database Import Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Extension Record Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 External Record Format ....
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