NEC Attendant Management System Operations Manual

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Attendant Management System Operations Manual Installation And Setup
Database Requirements
AMS requires three APM-based databases that were installed with default values 
when the software was loaded from the release media. One (amscfg) can be 
modified to meet site requirements using the APM Database Administration option 
on the APM System Administration Menu. The amsfile default database should not 
be modified at all without first consulting with an NEC representative;...

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Field Definitions
Server Base Name–The application name of the Server component 
as set up in Software Installation on page 14. 
The # (pound symbol) is replaced by the actual 
number of the Server process.
Park Manager Name–The application name of the ParkMgr 
component as set up in Software Installation 
on page 14.
Max Number of Operators–The maximum number of attendants in the 
system. The absolute...

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Attendant Management System Operations Manual Installation And Setup
amsfile DatabaseThe amsfile database structure and contents are described below. These are path 
and filenames required by the AMS software. Do not make any changes to this 
database without first contacting an NEC representative.
attcfg DatabaseThe attcfg database structure and contents are described below. These are path and 
filenames required by the AMS software. The only field entry that may be changed...

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MAT Assignments
This guide assumes that the data settings that affect the operation of all OAI 
software on a system-wide basis have already been assigned on the NEAX 
Maintenance Administration Terminal (MAT). Such settings include system index 
values and assignment of Interface I/O port data in the Interface Processor (IP). For 
more information about these system data settings and the MAT commands...

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Attendant Management System Operations Manual Installation And Setup
Preparing Attendant Stations
Using an attendant station that is connected as an attendant workstation, log in 
to the AMS menus by typing the login name ams at the SCO UNIX login 
prompt and pressing Enter. The Attendant Station Configuration screen 
appears for entry of an initial attendant station configuration, using the 
definitions below:
Figure 2-11   Attendant Station Configuration
Field Definitions...

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Constantly Display 
The Login ScreenYou can set up certain terminals to always display the AMS login screen rather 
than return the display to the SCO UNIX login prompt. To do so:
1. Log in as root at the UNIX login prompt.
2. Enter single user mode by typing shutdown -g0 -i1. 
3. Once the system is down, mount the oai partition. Type mount /oai and press 
Enter. 
4. Type ksh and press Enter.
5. Type ....

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Attendant Management System Operations Manual Installation And Setup
Change Hot Key 
Access To 
Enhancement 
ApplicationsEach terminal in the AMS has a file in the directory /oai/app/ams/cfg/scrn. Each 
screencap file is used by OAI applications for switching among applications on the 
same terminal using a configured “hot key” for each application. This file may be 
edited to change the hot key. Its format for each key/application combination is:...

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Change Hot Key 
Access To 
Enhancement 
Applications 
(continued)Use the F1 key to return to AMS from Attendant Statistics.
Configure a hot key in this format using these guidelines:
Maximum limits for each file are 15 records, record fields of no more than 50 
bytes, 20 arguments per application.
NULL fields are identified with an “@” character or a “0”. No fields may be 
blank.
Each record begins on a...

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Attendant Management System Operations Manual Installation And Setup
Step 1: Checking 
System Configuration 
(continued)Enter each sub-menu of the System Configuration screen. Pay special attention to 
Timer Configuration and Queue Assignment. Each of these fields must be filled in 
before the system will come up.
Remember to program the new assignments in the MAT using AMNO. 
Additionally, you must program the orbit numbers just entered if the Meet-me 
Paging feature of AMS...

Installation And Setup Attendant Management System Operations Manual
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