Mitel Voice Processing Solutions Installation And Service Manual

1.7Mailbox Modify - The Hotel should be able to modify the mailbox number
of a particular guest without losing any of the recorded information in that
mailbox.
2.0ConfiaurationSee Chapter 2 for initial configuration information.
Once the application has been setup it is also necessary to access the following
Menus:
SYSTEM CONFIGURATION
Configure PMS integration
Feature COS
Group COS
Limits COSNetwork COS
Phoneline exceptions
Reconfigure system
Configure Video Dispatch
Configure Citywide 
SMDIConfigure...

3.0Mailbox SetuoOnce the application has been setup, the user must create guest mailboxes with
either the Check-Out or Check-In FCOS (it is not critical to match the existing roomstatus since the integration handles a re-synchronization of the databases when
it first starts up).It is important to set the MWI type for the guest mailboxes to be
type 16:Message Waiting Type 
#l: ?
0:None
1:Not Available
2:AC msg lamp
3:DTMF to PBX
4:Fixed RS232
5:Pager
6:SL-1 BkGround
7:Program RS232
8:T/R RS232
9:Centrex...

4.0Text MWIAs a new PMS feature, it is possible for a guest to find how many (if any) text
messages are waiting at the front desk (in the PMS system). This is done both
upon 
login and logout of the mailbox:
“Hello , you have N unplayed messages, 2 messages total.X text messages at the front desk. Press P to play the first
message...’
“You have 3 messages remaining.” (No prompting done when thereare NO text messages.)
This announcement of text messages is controlled with a 
new, FCOS Feature Bit
154:...

6.0Console Administration
Presently only the Hyatt Encore PMS has control over the Text message count
field in the user’s mailbox. This count can be monitored via the Mailbox Dump
utility. The new field now shows immediately following the network statistics/billing
fields:Sent 
urg-msgs = 0
Recspt=0
Net-urg-mien = 0
Net sent node = 
0
Greet count= 0
Recpccomplt = 0
Recpt-msgs = 0
Clr connect= 0
Net sent mlen = 0
Net-node mien = 0
Tes-msgIcnt = 3
Tas-msgsSent-to-node
Net-msgs-revNet-send nurg...

7.0Batch Mode
A new batch mode program 
/cmds/atext now exists in order to change/query this
new field via the console.The following is a set of examples that demonstrate its usage:
$ atext ?
use: 
atext ml = [startlmaiibox t =text-count [m2=end_maiibox] [ +verbose]$ 
atextSet text count for mailbox: ?
Enter a number in the range, 1 to 99999999999
or a range of mailboxes separated by a hyphen 
’Set text count for mailbox: 100
New text count (O-255) 
[2]: ?
Text count is used to announce user of an...

8.0Communication DescrictionThis integration is based on communication between the PMS and VMS via an
RS232 Full Duplex link. The connection should be a DB25 pin male connector.
8.1link Setup
Baud =
stop =1200 Asynchronous, Bits = IO, (Start = 1, Data = 7, Parity = 1,
1) Panty = Even.
Note:
A 
Null Modem adapter may be needed with an Encore PMS
lntegfation.Test the RS232 link without one, and if the data packets are notreceived correctly, install a Null Modem Adapter.
*.
9.0Messaae Formats
Each fixed...

The following is a summary table of the valid data transferred between the PMS
and the VMS:STX =
El-x =
ENQ =
ACK =
NAK =
SP =
LRC =
MBOX =
MSG =
FCOS =
UNP =
URG =
UNR =02H Start of data text
03H End of data text
05H Request for retransmission of acknowledgement
06H Positive acknowledgement
15H Negative acknowledgement
20H ASCII space character (to padd fields)
Longitudinal redundancy check 
(XOR of all bytes after STX
including the 
Rx character, with a OOH Null seed)
A 6 digit (left justified and...

VoiceMemo/Encore PMS
Message Format
Table 1.0 Message Format Table
- Page 21 - 

Appendix A
HIS and Encore Diagnostic Specification
- Page 22 - 

CENTIGRAM COMMUNICATIONS CORPORATIONDiagnostic SpecificationPart Number 
2750-0009-01 Rev A
June 24, 1991
Prepared by Walter Croft
HIS/Encore PMS Integration
References:
Centigram Document Part No. 2750-0009-00
‘VoiceMemofficore PMS Integration ENGINEERING SPECIPICATION’
Definitions:
ACECDR:
cdrmenu:
EECO:ENQ:
eecomenu:hisinit:
hismwi:
hiSl.CV:
hiSESpC:hissnd:
mwk
NAEOAA:
PMS:
TlT:
An ascii control character used in the RS232C serial pro&&l for positive
acknowledgement of a single character or 
full...