Mitel Voice Processing Solutions Installation And Service Manual

Issue 1 Release 2.0 January 1996
1 Voice
Processing Solutions 1
TM, @ -Trademark of Mite1 Corporation
0 Copyright 1996, Mite1 Corporation
All rights reserved.Printed in Canada.
IInstallationand Service 
I
Manual 

Table of Contents
About This ManualWho Should Read This Manual......................................................................vii
How to Use This Manual...............................................................................vii
Task List......................................................................................................
vii
Procedures...
..................................................................................................
VlllMenu Maps
andOtherNavigation...

Table of Contentsiv 

Table of ContentsLimits
Classof Service(LCOS)................................................................1-17Group
Classof Service(GCOS)...............................................................l-17Network Class of Service(NCOS)
...........................................................
l- 17Restriction
Classof Service(RCOS)
.........................................................l- 17Tenant
Classof Service(TCOS)...............................................................l-17
Special...

Table of ContentsSupport
Plans................................................................................................4-3
Self-Sufficient.............................................................................................4-3
Centigram
ServicePartner..........................................................................4-3
Before YouStart............................................................................................4-4
Servicing and Expanding the Model...

About This ManualThis manual describes how to install and service the Series 6 Communications
Server, Model 70.
Who Should Read This ManualThis manual is intended for Centigram Certified Technicians 
(CCTs), responsible
for installing and servicing the Model 
70 voice mail server.
Technicians must have experience with voice mail servers, PC hardware component
installation, and an understanding of basic telecommunications 
firinciples. They
must have completed the 
VoiceMemo Phase I and Phase II...

About This Manual
VoiceMemoRelease 6.OA andlaterAllowMailboxOwners
toControlMessageDelivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . CP
ProceduresmProcedures follow the Task List of each reference chapter.Follow the steps in
Centigram Procedures 
(G’s) to accomplish the desired tasks. The procedures are
structured so that technicians can use the 
CPs as a simple checklist if desired, or as
step-by-step instructions.
When necessary, 
CPs refer you to supplementd information such as...

About This ManualWhich Document Do I Use?Topics listed below are described in the Centigram documents indicated. This table
lists documents for the base hardware and software only, not optional features.
Activating an inactive configuration
Administration by Phone
Card replacement
Defining a line group
Diagnostics
DID 
VoiceMemo application
Disk replacement
Distribution lists
I-~Installation procedures
ix 

About This ManualTopics (continued)
LCOSs and limits
Mailboxes
Message deliveryMessage waiting lights
PagingiJ
J
4
4
Passcode - mailbox
Password - consolePhoneline exceptions
Power information
Prompts
RCOSs (NPADJXX)
Release NotesRepairing a Centigram Series 
6 server
Replacing a Centigram Series 6 server
ReportsResource Manager
Service procedures1  Site preparation
II -1System administration
*Includes: Model 70, Model 1
il
X20, and Model 640 
Pnsmllation and Service Manuals. 

About This Manual
What If Information Is Missing?If the information you need is not yet available in the documents listed above, go to
these documents:
0Release Notes for VoiceMemo So&are Release 6 OA
0Other existing documents, as applicable
How Do I Obtain the Documents I Need?To obtain other Centigram documents, contact your local Centigram distributor.
Conventions Used in This ManualThe procedures in this manual use the following conventions to 
describe how you
enter configuration information and how...