Mitel Voice Processing Solutions Installation And Service Manual

5.1.System Configuration Form 1l
Program the ONS line cards in this form
5.2.Feature Access Codes Form 2l
Program a Feature Access code for Call Forwarding - Internal Only (Feature 4)l
Program a Feature Access code for Call Forwarding - External Only (Feature 5)l
Program a Feature Access code for Abbreviated Dial Access (Feature 24)
0Program a Feature Access code for Send Message (Feature 41).
Program a Feature Access code for Call Message sender of Oldest Message
(Feature 42)
5.3.Class of Service (COS)...

5.4.System Options Form 4l
Enable System Option 21 (Incoming to Outgoing Call Forwarding)
5.5.Station Programming Form 9l
Program the ONS lines and give the appropriate COSl
Voice mail ports must be in a separate COS from the message waiting ports
5.6.Non Dial-h Trunks Form 14l
If required, enter the Voice Mail Port Hunt Group Access Code in form 14 for DAY,
Nl, and/or N2 for trunks to go to Receptionist
*.
5.7.Hunt Groups Form 17l Program all 
VoiceMemo ONS lines in a hunt group and give them a Hunt...

All fields are provided by the insertion of special codes in the abbreviated dial Stringused to access M/TEL MAIL.
The special codes include:CODE
*1
l 3xx
*4
*6
*8
*9**
o-9DESCRIPTION
5-second pause
Insert manual dialed digits (XX represents digits expected)
Send call forward condition to voice mail
Tone out caller extension number
Send digits of calling party to voice mail
1 -second pause
DTMF digit 
*
DTMF digits 0 - 97 

58.1.Message Forwarding Abbreviated Dial Number
Refer to Figure 2 - Call Forward and Message Retrieve Process. Users forward
their sets to the index number. This must be set up as follows:
Index Number
Diait Strinq
Voice Mail Hunt Group Access + *4 + # + *6 + # + *8 + #
Example: 100 = 2000*4#*6#*8#
Users’ telephones are set up to forward calls, on Busy or No-Answer conditions,
to this abbreviated dial number. If a call to a set is not answered, or encounters a
busy condition, the PBX follows the...

5.8.2.Message Retrieve Abbreviated Dial Number
The index number for users to retrieve messages is set up as followS:
Index NumberDiait String
Voice Mail Hunt Group Access + # + # + *6 + #
Example: 200 = 2000##*6#
NOTE: 
This number is programmed as the index number for COS option 265 in
the message waiting ports COS (refer to Section 5.3.2
Message Waiting Port COS on Page 
5), and is used by the SUPERSET
Message key and Call Message Sender of Oldest Message PBX
features.
The PBX dials the hunt group...

5.9.2.Message Retrieval Using Feature Code
Go off-hook and dial the Call Sender of Oldest Message feature access code.This code is programed in Form 2 (Feature Access Codes), and is feature
number 42.
5.9.3.Message Retrieval by Outside CallerAlthough this section is not relevant to the PBX setup, it is included here for
information purposes.
“Outside callers” refers to callers calling from outside the PBX, via trunk access.
These callers are routed to the 
M/TEL MA/L Receptionist II application,...

6.MITEL MAIL PROGRAMMING
The 
M/TEL MA/L system must be programmed to integrate to the SX-200 for proper CalIhandling. The following programming details assist you to set up Enhanced In-band. Other
basic programming, such as Message Waiting, is discussed in 
M/TEL MAIL Volume 2,Reference and Configuration.
6.1.Step 1 - Define Line Group in Offline Menu
1.Log into the M/TEL MA/L system to access the OFFLINE Menu.
The system displays the Main Menu:MAIN MENU
(M) Mailbox maintenance
(C) 
CallAgent...

3 Enter R to select Reconfigure System. The system displays the VoiceMemo
Configuration 
- Main Menu:VOICEMEMO CONFIGURATION 
- MAIN MENU
(A)Activate Configuration03)Hardware ConfigurationCC)Increase System HoursCD)Define Floating Modules(ElModify Active Configuration(F)Modify Inactive Configuration63Omine Menu
W)Configure Unified IntegrationwExitIf you need help later, type 
?.COMMAND 
(AIBICIDIUFIGIHIX):
3 Enter G to select Offline Menu. The system displays the Offline Menu:OFFLINE MENU: configuration...

3. Enter G to select Define Line Groups and Fax Groups.
The system displays the Line Groups menu:Line Groups
((3W)6)(-0NJ)(A)CD)(F)((3(WCurrent Group 
= [l]Name of current group - []Show ALL groups
Show THIS group
Show Unassigned lines
Add lines to current group
Drop lines from current group
Define Fax groups
Fax group connections for current line group
Exit
Enter G to select Current Group. The system prompts for a line group number.
The 
[l] indicates group 1 is selected by default.
Enter the number for...

5. Enter E to select the Enhanced In-band application for this line group:Group 
#3 lines - [ENHANCED IN-BAND]
INBAND Integration
(A)Calling Extension Absorbed Digits (O-12) 
- [](B)Calling Extension Signed Offset (+/-N) - [](C)Called Extension Absorbed Digits (O-12) - [](D)Called Extension Signed Offset (+/-N) - [](E)MF Enable? (Y/N) - [N](X) Exit
* No changes are required to this application.
Enter X to return to the Linegroup Only Applications menu:Group 
#3 lines - [ENHANCED IN-BAND]
APPL...