Mitel Voice Processing Solutions Installation And Service Manual

User will then read the following (for example):
PMS integration selected on serial port 1. (Connect cable to VoiceMemo“Serial Port 1” connector).Exit completely out of the Offline Menu.
WARNING: REBOOT to enable reconfiguration changes!
Exit completely out of the 
OfFline Menu.Please exit out of the Main Menu as follows:
MAIN MENU
(M) Mailbox maintenance
(R) Report generation
(S) System maintenance
00 Exit
COMMAND (M/R/S/X): X
Users will view the following:
Console shutdown. Hit 
ctrl - Z to reactivate....

Configuration of EECO and HIS Integrations
The EECO and HIS PMS lntearation Set-UpACCESS:Chapter 3
The PMS menu is accessed off of the 
Reconfiauration menu that is accesses from the
System Maintenance Menu. The menus are 
as”follows:MAIN MENU
(M) Mailbox maintenance
(R)Report generation
(S) System maintenance
(x> ExitEnter letter in ( ) to execute command.
When you need help later type 
?.COMMAND (M/R/S/X) : S
SYSTEM MAINTENANCE
(A>Automatic Wakeup(B) Automated Receptionist Extensions
(D)Display modem...

Enter letter in ( ) to execute command.
When you need help later type ?.
COMMAND (A/B/D/E/F/G/H/L/M/N/P/R/S/T/U/V/W/X): R
SYSTEM CONFIGURATION
Configure PMS integration
Feature COS(G) Group COS
CL)Limits COS(N) Network COS
(P)Phoneline exceptions
CR)Reconfigure system
o/)Configure Video Dispatch
(W)Configure Citywide SMDI
(Y)Configure Smartcard Table
(xl ExitEnter letter in ( 
) to execute command.
When you need help later type ?.
COMMAND (E/F/G/L/N/P/R/V/W/X): E
Users will then view the following:...

Clear messages on Check-out = MTo have the mailbox messages cleared on Check-out
enter 
“Y” otherwise, enter “N”Clear name on Check-out = 
MTo have the name messages cleared on Check-out
enter 
“Y otherwise, enter “N”Clear greeting on Check-out = 
MTo have the mailbox greeting cleared on Check-out
enter 
“Y” otherwise, enter “N”On Check-in set the mailbox FCOS = [0]
Enter the Feature Class of Service number between 1 s.and 64or enter 0 to prevent the number from being changed.
On Check-out set the...

4:
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8:
9:
10:
11:
12:
13:
14:
15:
16:
17:Fixed RS232
PagerSL-1 
BkGround
Program RS232T/R RS232
Centrex RS232lntecom RS232
NEC RS232Video Dispatch
I-IT RS232Citywide 
SMDIAT&T System 75
HIS PMS
SL-1 Msg Waiting
Message waiting type #1 : 16
This is so that the guest room’s MW light is controlled by the PMS system. (Note: this
integration does NOT preclude the use of another integration running on a different serial
pan>-After both the configuration and the mailboxes have been set up, the...

EECO Trouble Shooting GuideChapter 4The EECO PMS Integration
Trouble Shootina Guide
1.0lmolementation
The EECO PMS integration within 
VoiceMemo polls the Property Management
System once a minute in order to find out which rooms have been
checked-in/checked-out since the last poll. This information is used to perform
user configurable check-in/check-out procedures to mailboxes on the VoiceMemo
system. For more information on the 
VoiceMemo Check-in/Check-out procedures,contact Centigram’s Marketing...

5)
6)
These packets can be no longer than 80 characters including the start andend of record characters.When there is no more data to send to
VoiceMemo, the interface sends the single ASCII character “@” ($40).
Upon receiving the packet from the PMS 
VoiceMemo will then process theinformation. If the packet is good, all check-in/check-out procedures are
carried out and VoiceMemo requests the next packet (ii any) by sending an
“M” followed by an 
ETN ($03). If the packet is bad VoiceMemo re-requestsit by...

HIS Trouble Shooting GuideChapter 5
The HIS PMS IntegrationTrouble Shootina Guide
1.0IntroductionIn order to integrate reliably between the HIS PMS system and the Centigram
VoiceMemo voice messaging system, the following protocol has been developed.
The protocol contains three layers; physical, link, and message. This protocol
conforms to the “HIS Standard Communications Protocol for Full Duplex
Operations” fully with the following stipulations:
8.2.0 .
Phvsical Laver
Electrical Interface:EIA RS232C -...

5.0
6.0
7.0Message number 4 is MESSAGE WAITING STATUS.
Message number 5 is BAD MAILBOX ADDRESS.
Message number 6 is SEND MESSAGE WAITING STATUS.
Mailbox Re-synchronizationWith the HIS PMS integration an additional menu choice (G) has been added to
the System Maintenance Menu to allow the system administrator to re-synchronizethe state of all the mailboxes being supported by the PMS.
Messaae WaitinqThe HIS PMS integration supports message waiting notification through the PMS
system. A message waiting type...

Hyatt Encore Configuration and Trouble ShootingChapter 6
Encore Configurationand Trouble Shootinq
1.0Introduction
The Hyatt Encore PMS is an extra cost feature enhancement that allows integrationbetween 
VoiceMemo and the Encore Property Management System.
Under this integration it is possible to not only automatically assign vacant and
occupied mailboxes to guests (checked in or out), but it also allows for room
reassignment and text message waiting indication.
8.The 
VoiceMemo to Hyatt Encore PMS...