Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
65 NewHospitality-Related Features 
1
Call Processing
nPMS can request a DID assignment from the switch in the check-in 
message.
nWhen the Automatic DID assignment feature is active and check-ins are 
done from the PMS, the system assigns all check-ins received from the 
PMS a DID number from the list of XDID numbers.
— The number is chosen from the list in a FIFO manner.
— The DID chosen is always the oldest number.
— This number is sent back to the PMS in a new check-in message.
nThe new message is always sent if the DID feature is active, regardless of 
whether the PMS requested a DID assignment.
nThe XDID port has the Hunt-to field filled in with the room extension.
nCheckouts clear the Hunt-to field and return xdid, if there is one, to the free 
list.
Switch check-in allows optional DID assignment
nWhen the check is normally complete, then the number is displayed on the 
set that is doing the check-in.
nThe display is changed to “CHECK-IN COMPLETE, DID=ddddd” where 
ddddd is the DID assignment.
nThe XDID port has the Hunt-to field filled in with the room extension.
nWhen the DID feature is active, hunt-to stations are treated as the called 
station.
nWhen the DID station number is called, the call hunts before coverage and 
the hunted-to station is treated as though it was dialed directly.
nCoverage applies as if from the hunted-to station.
nIncoming calls use the COS and COR of the DID.
nOutgoing calls use the room extension’s COS and COR.
Crisis Alert to Pager
The primary use of this feature is in addition to the Crisis Alert to an Attendant or 
Digital station. 
nIt is not recommended to notify only a pager of the Crisis Alert due the 
possibility of the paging message not getting immediate response.  
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
66 NewHospitality-Related Features 
1
nIf a crisis alert call is originated in an emergency situation, a message will 
be sent to a pager to notify the page of the extension and location where 
the emergency call was originated. 
— The message begins with a customer administrable crisis code, then 
the room number or extension and then the location, which can be 
the main telephone number or any type of location code.
nDepending on the type of paging service, the Crisis Aler t message may be 
from 7 to 22 digits.
NOTE:
Important! Be aware that a crisis alert call will use from 2 to 4 trunks. 
This is because one trunk is used for the actual emergency call and 1 
to 3 trunks are used to notify the pager(s) depending on the how many 
pagers are administered.
nNot limited to a par ticular digital numeric pager and service but must adjust 
the length of the main number field to fit the pager display. 
nThe feature should already be administered in the ARS digit analysis table, 
if not a digit pattern must be selected, i.e. 911, and the call type must be set 
to “alrt”. 
nIf a Crisis Alert situation occurs the pager will be aler ted and display the 
crisis alert code, the extension/room number and the main number, if one is 
entered, so that the pagee will know the location where the emergency call 
was originated.
Administration
Administration of the Crisis Alert to Pager feature consists of the following:
nAdds new fields on the Feature-Related SYSTEM PARAMETERS form. 
nNew fields added to the CRISIS ALERT form.
— An administrable originating extension field that is the originating 
extension for the alert call to a pager. 
— A Crisis Alert Code field that is administrable by the customer for 
identifying a crisis alert pager message.
nCode is the first part of the alert message that is sent to a 
pager, for example in the U.S. the code may be 911.
nWhen the alrt digit pattern is dialed a visual and audible alert is sent to all 
attendants and digital stations that have a crss-alert button assigned. 
nThe Crisis Alert to a Digital Pager feature must be turned on using the Alert 
Pager field on the CRISIS ALERT SYSTEM PARAMETERS form.  
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
67 NewHospitality-Related Features 
1
nWhen the Alert Pager field is turned on new fields appear, Originating 
Extension, Crisis Alert Code, Retries, Retry Interval, Main Number, three 
pager numbers and three pin numbers. 
nThe Originating Extension field requires a valid extension to be entered for 
use as the extension originating the call to send a crisis alert message to a 
pager. 
nA crisis alert message sent to a pager needs to be identified, so the 
customer can administer a code in the Crisis Alert Code field. 
nThe Retries field allows the user to choose the number of times the system 
tries to send out the alert message in case of an unsuccessful attempt. 
nThe Retry Interval field allows an administrable time period between 
retries. 
nThe Main Number field is for entering a main phone number to the location 
or a location code, up to 15 digits. 
nThree pager number fields are available for inputting up to a 15-digit 
number. 
— Required that one of the three pager number fields has a number 
entered or the form cannot be submitted. 
— The last three fields are for a pin number associated with each of the 
pager number fields. 
— The user has 15 spaces for entering the letter p, *, #, or digits in any 
combination or the field can be left blank. 
nThe p is for pause for timing purposes, so the system will wait 
to send out the pin number and then wait after the pin number 
to send the message. 
nA pager number or the main number may be entered using 
dashes to separate the digits, such as 123-456-7890. 
nTwo fields for DTMF duration, Tone (msec) and Pause (msec), allow the 
tone and pause time to be administered. 
nThe tone time is the actual length of the DTMF tone out pulsed and the 
pause time is the time between tones. 
— These fields have a range of 20 to 2550 in milliseconds. 
nFor CO type trunks, on the trunk form either the trunk Answer Supervision 
Timeout field be set to 0 (zero) and the Receive Answer Supervision field 
set to y or make appropriate adjustment to the Answer Supervision 
Timeout with the Receive Answer Supervision field set to n. 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
68 NewHospitality-Related Features 
1
FEATURE-RELATED SYSTEM PARAMETERS 
FEATURE-RELATED SYSTEM PARAMETERS
SYSTEM PRINTER PARAMETERS
         System Printer Extension:                            Lines Per Page: 60
              EIA Device Bit Rate: 9600
SYSTEM-WIDE PARAMETERS
                      Switch Name:
MALICIOUS CALL TRACE PARAMETERS
           Apply MCT Warning Tone? n          MCT Voice Recorder Trunk Group:
SEND ALL CALLS OPTIONS
        Send All Calls Applies to: station
   Auto Inspect on Send All Calls? n
UNIVERSAL CALL ID
  Create Universal Call ID (UCID)? N                    UCID Network Node ID:
CRISIS ALERT:Every User Responds? n
Alert Pager field turned off
change system-parameters crisis-alert  
                          CRISIS ALERT SYSTEM PARAMETERS
ALERT STATION
      Every User Responds? n
ALERT PAGER
              Alert Pager? Y 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
69 NewHospitality-Related Features 
1
Attendant receives alert
nTo receive the Crisis Aler t message there must be at least one attendant 
with a crss-alrt button administered. With the Alert Pager field turned on, 
the attendant will receive the correct alert.
Crisis Alert to Digital Station
Digital Station(s) receives alert
nTo receive the Crisis Aler t message there must be at least one digital 
display set with a crss-alrt button administered. 
nWith the Alert Pager field turned on, any station with a crss-alrt button will 
receive the correct alert.
Emergency call goes out on Cama trunk
nWhen an emergency call is originated it will connect over a Cama trunk.
Multiple messages
nIf there are multiple crisis alert messages, each message is sent out to the 
pager service in the order that they are initiated.
nEmergency 911 call is not affected by message to pager.
nEntry logged on the emergency log. Alert Pager field turned on
change system-parameters crisis-alert  
                          CRISIS ALERT SYSTEM PARAMETERS
ALERT STATION
Every User Responds? n
ALERT PAGER
Alert Pager? y
Originating Extension: 7768
Crisis Alert Code: 911
Retries: 5
Retry Interval (sec): 30
Main Number: 303-555-0800
Pager Number  Pin Number
1: 3035559001   1: 7614567890
2: 123456789012345  2: ppp1234567890pp
3: 123456789012345  3: ppp1234567890pp
DTMF Duration - Tone (msec): 100  Pause (msec): 100 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
70 NewHospitality-Related Features 
1
nResult of attempt to pager sent to journal printer.
— The journal printer prints out the result, successful or unsuccessful, 
of the final attempt of sending a message to the pager.
— Each pager number has status sent to the journal printer.
Hardware
nDigital Numeric Pager
nTN2182 - Tone Board/Call Classifier or TN744B, C. 
nApplies to all DEFINITY® platforms.
Check In via the Hunt-To Feature
nCheck In via the Hunt-To Feature provides the user with the capability to 
have the system automatically check in several related extensions with one 
check-in command. The check-in command can come from the users 
PMS, or can be an on-switch check-in from the attendant.
nThis feature allows hotels that offer suite rooms with several phones to 
check in all the phones associated with that suite at once.
Process
nWhen a guest checks into a room, the PMS sends a check-in message to 
the DEFINITY® system.
nThe DEFINITY® system turns on the phone in the room by removing 
controlled outward restriction, adds the guests name to the station record, 
sets the coverage path, removes any LWC messages, and marks the room 
as occupied. 
nWith the suite check-in feature active, when a room phone is checked in, 
the system will look if there is a hunt-to extension associated with that 
station. If so, the system will also check in the station found in the hunt-to 
field.
nThe system will continue checking in stations until it encounters a station in 
the chain with a blank hunt-to field.
Administration
nSystem optionThe Station Hunt Before Coverage option allows the 
customer to choose that a call to a busy station will perform station hunting 
before going to coverage. This feature allows customers to have calls hunt 
to the other stations associated with their room (suite) before going to 
coverage, if the primary number called is busy.
nTo activate the Suite Check-in feature, the Suite Check-in? field on the 
system-parameter hospitality form must be set to y. 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
71 NewHospitality-Related Features 
1
nFor a group of stations to appear as a suite, the primary extension (the 
extension that the PMS will be passing to the switch in the check-in 
message) must have the secondary extension administered in its hunt-to 
field on the station form.
nTo have additional extensions associated with this suite, the user should 
enter the next extension into the secondary extensions hunt-to field. The 
final station in the hunt-to chain will have a blank entry in its hunt-to field, 
thus denoting the end of this suite.
nIf the Suite Check-in field is set to y, and a check-in message is received, 
the extension sent in the check-in message will be checked in. If the 
extension to be checked in has an extension in its hunt-to field on the 
station form, that extension will be checked in as well.
nTo activate the Station Hunt Before Coverage feature, the “tation Hunt 
Before Coverage? field on the system-parameters coverage form must be 
set to y. The system will check to see if there is a hunt-to station assigned 
to the busy station. If there is, the system will try to terminate to the hunt-to 
station before going to coverage. If the hunt-to station is busy as well, the 
system will continue hunting down the hunt-to chain. If all stations in the 
hunt-to chain are busy, the call will go to the principals coverage.
nWhen the DEFINITY® receives a check-out message, the extension sent in 
the message as well as any associated extensions (those found in the 
hunt-to chain) will be checked out. If the primary extension sent on a check-
in, or any stations on the hunt-to chain are already in the checked in state, 
the room will not be checked in, and the message “Room already 
Occupied” will be given. If the primary extension sent on a check-out, or 
any stations on the hunt-to chain are already in the checked-out state, the 
rooms will be checked out, and the message “Room already Vacant” is 
given.
Changes to the hospitality form
change system-parameters hospitality page 3 of 3
HOSPITALITY
ROOM STATES:
Definition for Rooms in State 1: Rooms in State 1
Definition for Rooms in State 2: Rooms in State 2
Definition for Rooms in State 3: Rooms in State 3
Definition for Rooms in State 4: Rooms in State 4
Definition for Rooms in State 5: Rooms in State 5
Definition for Rooms in State 6: Rooms in State 6
HOSPITALITY FEATURES
Suite Check-in ? n 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
72 NewHospitality-Related Features 
1
Changes to the system-parameters coverage-forward form
change system-parameters coverage-forwarding  page 1 of 2
SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
CALL COVERAGE/FORWARDING PARAMETERS
  Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
  Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
  Coverage - Caller Response Interval (seconds): _
Threshold for Blocking Off-Net Redirection of Incoming Trunks Calls: 1
COVERAGE
Keep Held SBA at Coverage Point? _
External Coverage Treatment for Transferred Incoming Calls? _
Immediate Redirection on Receipt of PROGRESS Inband Information? _
Maintain SBA At Principal? _
QSIG VALU Coverage Overrides QSIG Diversion with Rerouting? _
Station Hunt Before Coverage? n
FORWARDING
Call Forward Override? _
       Coverage After Forwarding? _ 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
73 New Mobility-Related Features 
1
New Mobility-Related Features
X-Station Mobility (DECT)
nX-Station Mobility Feature allows phones remoted over a trunk interface to 
be controlled by DEFINITY® as if they were directly connected to it. 
nAccomplished by administering a station record for each station to be so 
controlled as of type X-mobile. 
nX-mobile stations have additional administration information further 
describing the capabilities of the remote station. 
nEach X-mobile station has a Trunk Group associated with it. 
nIf the call or other signal needs to be sent to it, DEFINITY® uses the 
associated D-Channel to communicate with the remote terminal. 
nWhen a call arrives over a D-Channel that carries X-mobile traffic, that call 
is analyzed to check if an X-mobile remote station originated it. 
— If it did, then the call is associated in call processing as an internally 
originated call from the local X-mobile station. 
— Allows a large number of DEFINITY
® system features to work for 
the remotely controlled station, including bridging. 
nUsed to provide DEFINITY® system feature integration with wireless 
handsets.
nDEFINITY® Wireless DECT Release 2.0 uses this capability to field a 
competitive wireless offering. 
Administration
Enabling X-Station Mobility
nNew field Maximum XMOBILE Stations is created on the Customer 
Options form and defaults to 0. 
nWhen this field is set to 0, the feature is disabled. 
nIt is only possible to set the field to N > 0 if the system is administered as 
R8 or later. 
nThis customer option is disabled by default for new R8 systems and for 
older systems that upgrade to R8. 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
74 New Mobility-Related Features 
1
Administering X-mobile Stations
nThe station administration form changes to allow the station type of 
XMOBILE. 
nAn X-mobile station has the following new fields:
nIf the station type is changed to be non-xmobile, then all other fields are the 
same as for 2500 series stations. Change system-parameters customer-options
change system-parameters customer-options                     Page   1 of   5
                                
OPTIONAL FEATURES
                           G3 Version: V8                     Maximum Ports: 0
                             Location: 1           Maximum XMOBILE Stations: 0
    Abbreviated Dialing Enhanced List? N                         CAS Branch? n
        Access Security Gateway (ASG)? n                           CAS Main? n
        Analog Trunk Incoming Call ID? n    Cvg Of Calls Redirected Off-net? n
 A/D Grp/Sys List Dialing Start at 01? n                      DCS (Basic)? n
Answer Supervision by Call Classifier? N                  DCS Call Coverage? N
Field Range Default Description
Trunk Group 1 to Max Trunk Groups 1 The trunk group to be 
signaled
MW Type NONE, DISP[LAY] NONE Update X-mobiles
Display for MWI Length of Display  1, 2 1 Number of lines in 
the display
Change station
change station 3000 Page 1 of 3
STATION
Extension: 3000 Lock Messages? n  BCC:0
     Type: XMOBILE Security Code: _______      TN: 1
                              Coverage Path 1: ___ COR: 1
Name: Jeff’s Mobile    Coverage Path 2: ___ COS: 1
Mobility Trunk Group: 1
    Message Lamp Ext: 3000
Message Waiting Type: NONE
                                                                                    Length of Display: 1