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Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
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What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 135 Networking - ISDN Private 2 nIf pages 2 through 5 are administered and the Supplementary Service Protocol: is changed from a to b, there is a warning message that those pages are blanked when the form is submitted. nIf a signaling groups Supplementary Service Protocol: is set to b, the ISDN TSC Gateway form is checked. nIf the Gateway form uses an existing NCA TSC that would be removed by setting Supplementary Service Protocol: to b, the signaling group change is blocked Route Pattern Form nExisting TSC field is consulted to find a preference that can route a tandemed CISC (the field must be set to y). Trunk Group Form nNCA-TSC Signaling Group: field points to the Signaling Group over which a tandem NCA TSC is routed on. — BRI Trunks are not administered with Signaling Groups, this field is changed to accommodate both PRI and BRI CISC routing. — There must be at least one member in the Trunk Group in order to use it to route tandem NCA TSC. nThe Trunk Group Form field NCA-TSC Signaling Group is changed to NCA-TSC Trunk Member so that the signaling interface associated with the administered Trunk Member is used to route a tandem NCA TSC. — DEFINITY verifies that this field is administered to a valid trunk group member.Signaling Group form (page 1 add signaling-group next Page 1 of 1 SIGNALING GROUP Group Number: 1 Associated Signaling? n Max number of NCA TSC: 0__ Primary D-Channel: _______ Max number of CA TSC: 0__ Secondary D-Channel: _______ Trunk Group for NCA TSC: ___ Trunk Group for Channel Selection: ___ Supplementary Service Protocol: b Trunk Brd Interface ID Trunk Brd Interface ID 1: _____ __ 11: _____ __ 2: _____ __ 12: _____ __ 3: _____ __ 13: _____ __ 4: _____ __ 14: _____ __ 5: _____ __ 15: _____ __ 6: _____ __ 16: _____ __ 7: _____ __ 17: _____ __ 8: _____ __ 18: _____ __ 9: _____ __ 19: _____ __ 10: _____ __20: _____ __
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 136 Networking - ISDN Private 2 System Capacity Form nThe title Fixed TSCs on page 6 of the System Capacity form is changed to Administered TSCs. QSIG VALU Call Coverage nQSIG-VALU is a term that describes DCS features that are ported to work in a QSIG network consisting of DEFINITY® ECS systems. — The messaging needed to implement the feature transparency is sent using the Manufacturer Specific Information (MSI) encoding provided by the QSIG standards.Trunk Group form change trunk-group 1 Page 2 of 12 TRUNK FEATURES ACA Assignment? n Measured: none____ Wideband Support? n Maintenance Tests? y Data Restriction? n NCA-TSC Trunk Member: 7__ Send Name: y Send Calling Number: y Used for DCS? n Send Connected Number: y Suppress # Outpulsing? n Numbering Format: public_ Charge Conversion: 1____ Decimal Point: none__ Currency Symbol: ___ Charge Type: units__ System Capacity form (page 6) display capacity Page 6 of 7 SYSTEM CAPACITY System Used Available Limit ----------------------- Recorded Announcement Analog Queue Slots: * * 150 TEMPORARY SIGNALING CONNECTIONS (TSC) Administered TSCs: * * 128 NCA-TSC Calls: * * 256 TRUNKS DS1 Circuit Packs: * * 30 ICHT For ISDN PRI Trunks: * * 288 ISDN CBC Service Selection Trunks: * * 10 Trunk Groups: * * 99 Trunk Ports: 25 375 400
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 137 Networking - ISDN Private 2 nThe encoding allows QSIG-VALU features to work between DEFINITY® systems in a QSIG network, even if the connection between the DEFINITY ® systems includes non-DEFINITY® systems. nQSIG-VALU Call Coverage feature extends the Call Coverage feature transparency when a coverage point is located on a remote DEFINITY® system connected via a QSIG network. — The Principal and coverage point users, located on DEFINITY ®systems, see similar operational and display behavior for this feature as DCS Call Coverage. nThe signaling for this feature is built on top of the existing QSIG Call Diversion/Forwarding supplementary service. nQSIG-VALU Distinctive Ringing feature extends the Distinctive Ringing feature transparency when a call is routed to a remote DEFINITY® system connected via a QSIG network. nQSIG-VALU features require the administration of two fields: — QSIG-VALU on Customer Options form. — Trunk Group form. Configuration/Environment nTo enable QSIG-VALU, the following customer options must also be enabled: — Offer Category “A” — ISDN-PRI or ISDN-BRI Trunks or Asynch. Transfer Mode (ATM) Trunking — QSIG Basic Supplementary Services — Software Version must be R8 or later. Feature Description Distinctive Ringing nIn DEFINITY® ECS R8 calls that are routed over QSIG network have the capability to provide distinctive ringing. nIt provides two kinds of ringing pattern to the terminal based on the administration and origination of the call before routed over the network. — Internal —External nWhen there are gateway switches between the originating and terminating PBXs, functionality depends on the trunks connecting the PBXs.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 138 Networking - ISDN Private 2 Distinctive Ringing Administration 1. Option Value-Added Lucent (VALU) is Enabled on System-parameters customer-options form 2. The field QSIG Value-Added Lucent is selected as y and Supplementary Service Protocol Option shall be selected as B on a Trunk Group form to send QSIG-VALU Call Coverage MSI information to a remote switch in association with a call routing on that trunk group. NOTE: The administration to govern the ringing pattern at the called users terminal is the same as the Distinctive Ringing feature. QSIG-VALU Call Coverage nQSIG-VALU Call Coverage enhances the operations for the users, similar to DCS Call Coverage, in the following ways: — Principals coverage path and criteria are used to re-direct the call to QSIG-VALU coverage points. — If the QSIG-VALU coverage point is not available, and the call can be redirected to the subsequent coverage point based on the Principals coverage path, the call to the coverage point is disconnected and the subsequent coverage point is alerted. — Coverage Point is alerted with distinctive ringing. nFeature interactions for QSIG-VALU Coverage are in most cases the same as DCS Call Coverage. nThe DCS Call Coverage feature refers to Call Coverage feature for interactions. nThis encoding allows QSIG-VALU features to work between DEFINITY® systems in a QSIG network, even if the intervening connection includes non-DEFINITY ® systems, as long as the intervening connection supports QSIG protocol (See the following diagram.). nThe signaling for this feature is built on top of the existing QSIG Call Diversion/ Forwarding supplementary service.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 139 Networking - ISDN Private 2 QSIG-VALU Call Coverage nDisplay equipped Coverage point sees the display as: OR (When Calling Par ty’s Name and Number not available) nPrincipal user is able to bridge on to the call while the call is routed to QSIG-VALU coverage points and after the call is answered by the coverage point. nIf QSIG-VALU is enabled, CCRON is enabled and the call is routed over QSIG-VALU trunk, the QSIG-VALU Coverage has a higher precedence than CCRON. nAfter the QSIG-VALU coverage call is redirected to the coverage point, the Principal users switch attempts to redirect the call to the subsequent coverage point. — If the subsequent coverage point is unavailable, the call stays at the previous coverage point. — If the QSIG-VALU coverage call fails to find any available coverage point, the call stays at the Principal user. a= Calling Party’s Number Principal’s Number OR Incoming Trunk Group’s Name a=
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 140 Networking - ISDN Private 2 QSIG-VALU Coverage Administration 1. Option Value-Added Lucent (VALU) is Enabled on System-parameters customer-options form 2. The field QSIG Value-Added Lucent is selected as y and Supplementary Service Protocol Option is selected as B on a Trunk Group form to send QSIG-VALU Call Coverage MSI information to a remote switch in association with a call routing on that trunk group. 3. Field Immediate Redirection on receipt of PROGRESS inband information on the System Parameters -Call Coverage / Call Forwarding Form. The default value is n (no). 4. Field QSIG VALU Coverage Overrides QSIG Diversion with Rerouting on the System Parameters - Call Coverage / Call Forwarding is administered. The default value is n (no). 5. Field Maintain SBA at Principal on the System Parameters - Call Coverage / Call Forwarding formis administered. The default value is y (yes). Remote Call Coverage Table nThe QSIG-VALU Call Coverage in R8 only works with covering users in the Remote Call Coverage Table. New Administration for QSIG-VALU Coverage 1. Field Immediate Redirection on receipt of PROGRESS inband information on the System Parameters - Call Coverage / Call Forwarding form is administered. The d efault value is n (no). 2. Field QSIG VALU Coverage Overrides QSIG Diversion with Rerouting on the System Parameters -Call Coverage / Call Forwarding has been added. The d efault value is n. This field is visib le only if the c ustomer purc hased b oth of the following op tional features and they are enab led : a.Option Value-Added Lucent (VALU)” (enabled on System- parameters customer-options form). b. Option Supplementary Services With Rerouting (enabled on System-parameters customer-options form). 3. The field Maintain SBA at Principal on the System Parameters - Call Coverage / Call Forwarding form is visible.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 141 Networking - ISDN Private 2 QSIG Integration: Transfer to Audix This feature provides the user with the capability to transfer directly into the voice mail box of a subscriber on the voice mail system when DEFINITY and the voice mail are connected via a QSIG link. QSIG Transfer Into QSIG Voice Mail is not a feature defined by QSIG standards, so MSI is needed to accomplish the desired functionality. QSIG Transfer Into QSIG Voice Mail uses the existing QSIG Call Transfer along with an MSI message specific to Transfer Into Voice Mail to provide the ability to transfer directly into a subscriber’s mailbox. QSIG Transfer Into QSIG Voice Mail is activated in the same manner as the current Transfer Into AUDIX. Transfer Into AUDIX uses the Transfer feature. Instead of dialing an extension to transfer to, the transferring party dials the FAC for Transfer Into Voice Mail. That is, for a multiline station, while on an existing call, the user presses the transfer button to put the call on hold, then dials the FAC for Transfer Into Voice Mail. The user then may press the transfer button again to complete the transfer and connect the calling party with the voice mail system. Following existing transfer procedures, until the transferring party presses the transfer button a second time, the original call is on hold and the transferring party is connected with the voice mail system. NOTE: For p re-R8 releases, the FAC is c alled the Transfer To AUDIX Ac c ess Code. For a singleline station (without a transfer button), either pressing the switchhook or the recall button provides the same functionality as pressing the transfer button. For an attendant console, pressing the start button provides the same functionality as pressing transfer the first time, and pressing the release button provides the same functionality as pressing transfer the second time. Alternatively, the user may assign an abbreviated dialing button to contain the Transfer Into Voice Mail FAC. Then, instead of dialing the FAC, the user can press the abbreviated dialing button. The subscriber’s mailbox to which the call is transferred is dependent upon the call scenario, as described in the following paragraphs. nIf the call to the user is either a direct call or the result of a transfer, and the called user activates Transfer Into Voice Mail, the calling party is transferred into the called par ty’s mailbox. This is useful in the cases of fax calls. Suppose a subscriber has a mailbox which is fax enabled and the subscriber is receiving a fax call. If the subscriber answers the phone because they do not know it is a fax, they can transfer the call into their own mailbox which can record the fax. nIf the call is a result of forwarding or coverage and the terminating party activates Transfer Into Voice Mail, the calling party is transferred into the covered-from or forwarded-from party’s mailbox. This feature is useful in
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 142 Networking - ISDN Private 2 cases where a secretary is a coverage point for a boss. Suppose the secretary answers a call which has covered from the boss. If the calling party would like to leave a message for the boss, then the secretary can activate Transfer Into Voice Mail and the calling party will be transferred into the boss’s mailbox. Configuration/Environment QSIG Transfer Into QSIG Voice Mail requires Definity R8 or higher software, and belongs to Offer Category B on the platforms G3r, G3si, and G3csi. In order to enable QSIG Transfer Into QSIG Voice Mail, the following options must be enabled: nISDN-PRI or ISDN-BRI nQSIG Basic Supplementary Services NOTE: There is nothing to prevent turning on QSIG Transfer Into QSIG Voice Mail when the voice mail system is non-Lucent, but this is not recommended because a non-Lucent voice mail system should not be able to recognize our MSI operation. Administration The QSIG Transfer Into QSIG Voice Mail requires the following administration of existing fields: nThe system-parameters customer-option form must be administered with option “V8” or later for field “G3 version”. nThe system-parameters customer-option form must be administered with option “y(es)” for field “ISDN PRI” , or it must be administered with option “y(es)” for field “ISDN-BRI trunks”. nThe system-parameters customer-options form must be administered with option “y(es)” for field “Basic Supplementary Service?” nThe trunk group form must be administered with option “b” for field “Supplementary Service Protocol”. nA Feature Access Code must be assigned in the “Transfer to Voice Mail Access Code” field of the Feature Access Code (FAC) form. NOTE: In p re-R8 systems, this field is c alled “ Transfer to AUDIX Ac c ess Code” .
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 143 Networking - ISDN Private 2 nA hunt group must be in the coverage path of the user ‘s mailbox to be transferred into, as administered on the station and coverage path forms. For this hunt group, the hunt group form must have “qsig-mwi” for field “Message Center:” and number of the voice mail system must be administered in field “Voice Mail Number”. The QSIG Transfer Into QSIG Voice Mail procedures also require the following new administration, detailed below: nThe system-parameter customer-option form must be administered with option “y(es)” for field “Transfer Into Lucent QSIG Voice Mail?” The new field can only be enabled if “Basic Supplementary Services?” is also set to “y(es)”, and either “ISDN PRI” or “ISDN-BRI trunks” is set to “y(es)”, and the G3 version is set to “V8” or later. The current name of the access code for the existing Transfer Into AUDIX feature is “Transfer Into AUDIX Access Code”. Since the QSIG Transfer Into QSIG Voice Mail feature opens up transfer into Audix functionality for voice mail systems that are not Audix, the name of the field has been changed to “Transfer Into Voice Mail change system-parameters customer-options Page 4 of 4 QSIG OPTIONAL FEATURES Basic Call Setup? n Basic Supplementary Services? n Interworking with DCS? n Supplementary Services with Rerouting? n Transfer Into Lucent QSIG Voice Mail? n Value Added Lucent (VALU)? n (NOTE: You must logoff & login to effect the permission changes.)
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 144 Networking - ISDN Private 2 Access Code”. There will be no changes to the existing use of the field and no additional admin checking will be done. The only change is to the name of the field. QSIG CAS & VALU Coverage Interaction Support QSIG-VALU is a general term that describes those DCS features that will be ported to work in a QSIG network consisting of DEFINITY ECS systems. The messaging needed to implement the DCS-like feature transparency will be sent using the Manufacturer Specific Information (MSI) encoding provided by the QSIG standards. This encoding should allow QSIG-VALU features to work between DEFINITY systems in a QSIG network, even if the intervening connection includes non-DEFINITY systems and as long as the intervening connection supports QSIG protocol. The QSIG-VALU Call Coverage feature will extend the Call Coverage feature transparency when a coverage point is located on a remote DEFINITY system connected via a QSIG network. The calling party, principal and coverage point users, located on DEFINITY, will see the same operational and display behavior for this feature as DCS Call Coverage. The signaling for this feature will be built on top of the existing QSIG Call Diversion/Forwarding supplementary service. The following figures describes the basic scenario: change feature-access-codes Page 3 of 5 FEATURE ACCESS CODE (FAC) Station Security Code Change Access Code: ___ Terminal Dial-Up Test Access Code: ___ Terminal Translation Initialization Merge Code: ___ Separation Code:___ Transfer to Voice Mail Access Code: ___ Trunk Answer Any Station Access Code: ___ User Control Restrict Activation: ___ Deactivation: ___ Voice Coverage Message Retrieval Access Code: ___ Voice Principal Message Retrieval Access Code: ___ Whisper Page Activation Access Code: ___