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Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
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What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 15 Platform - Enhancements/Renewal 1 The TN2313 DS1 interface can be configured for domestic (24-channel, 1.544 Mbps) or international (32-channel, 2.048 Mbps) use. The TN2313 can supply two 8-Khz reference signals to the switch backplane for optional use by the tone/clock board in synchronizing the system clock to the received line clock. 24 Port Analog Line with Caller ID: TN793B & TN2793B The TN793/TN793B is a d ual c od ed , analog line 24-p ort, that p erforms all the func tions of the TN746B, 16-p ort analog line c irc uit p ac k. Eac h p ort sup p orts 1 voic e terminal, suc h as 500 (rotary d ial) and 2500 terminals (DTMF d ial). The TN793/TN793B sup p orts on-p remises (in-b uilding ) wiring with either touc h-tone or rotary d ialing and with or without the LED and neon Messag e Waiting Ind ic ators. The TN793/TN793B sup p orts off-p remises wiring (out-of-b uild ing only with c ertified p rotec tion eq uip ment) with either DTMF or rotary d ialing , b ut LED or neon messag e waiting ind ic ators are not supported off -premises. The TN793/TN793B, along with a TN755B neon p ower unit p er c arrier or p er sing le-c arrier c ab inet, sup p orts voic e terminals eq uip p ed with neon messag e waiting ind ic ators (on- p remises use only). The TN793/TN793B sup ports 3 ring er load s, only 1 voic e terminal c an have an LED or neon messag e waiting ind ic ator. The TN793/TN793B allows a maximum of 12 simultaneous p orts ring ing . The TN793/TN793B sup p orts A-Law and µ-law c omp and ing and ad ministrab le timers. The TN793 sup p orts queue warning level lig hts assoc iated with the DDC and UCD features, rec ord ed announc ements assoc iated with the Interc ep t Treatment feature, and Pag ePac p ag ing system for the Loud sp eaker Pag ing feature. Ad d itional sup p ort is p rovid ed for external alerting d evic es assoc iated with the TAAS feature, neon messag e waiting indic ators, and mod ems The TN793/TN793B also sup p orts sec ond ary lig htning p rotec tion. The TN793B is c omp atib le with the terminal c onfig urations shown in the tab le b elow. Table 1. Terminals and wiring configurations supported by the TN793 Terminal Wire Size Maximum Range 500-Type 24 AWG (0.2 mm2/0.5 mm) 20,000 ft (6,096 m) 2500-Type 24 AWG (0.2 mm 2/0.5 mm) 20,000 ft (6,096 m) 6200-Type 24 AWG (0.2 mm 2/0.5 mm) 12,000 ft. (3,657m) 7100-Series 24 AWG (0.2 mm 2/0.5 mm) 20,000 ft. (6,096 m) 8100-Series 24 AWG (0.2 mm 2/0.5 mm) 12,000 ft. (3,657m) 9100-Series 24 AWG (0.2 mm 2/0.5 mm) 12,000 ft. (3,657m)
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 16 General Telephony Enhancements - Global 1 General Telephony Enhancements - Global Coverage of Calls Redirected Off-Net (CCRON) Release 8 Enhancements nRemote SAC Activation/Deactivation Call Processing nThreshold Activated CF Timer Call Processing nCoverage After Forward (per station) Call Processing nISDN Renewal(long term) nMaintain SBA at Principal Call Processing Remote Send All Calls(SAC) Activation/ Deactivation nThe Remote Send All Calls Activation/Deactivation feature allows a remote user to activate or deactivate send all calls. Remote SAC Activation/Deactivation nNew Feature Access Codes nAdded to the Feature Access Codes (FAC) form. — These new feature access codes, followed by the user’s extension, “#,” associated Station Security Code (SSC) and “#,” are used to activate/deactivate Send All Calls (SAC) for the specified extension from any on-site extension or remotely (offnet). — Activating/Deactivating SAC Via The Remote SAC Feature Access Code Or Existing Method Activating or deactivating SAC via either the Remote SAC feature access codes or existing SAC button or feature access codes have the same effect. — SAC may be activated by using a local SAC FAC, SAC feature button, or by activating Remote SAC. — SAC may be inactivated by using a local SAC FAC, SAC feature button, or by activating Remote SAC.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 17 General Telephony Enhancements - Global 1 Remote SAC Activation/Deactivation Form nAdded New “Remote Send All Calls Activation:” and “Deactivation:” Fields on the FEATURE ACCESS CODE (FAC) Form — FACs allow a remote user to activate or deactivate the Send All Calls feature. — Feature access codes may be 1 to 4 digits; * and # may be used as the first digit only. The defaults are blank. ‘#’ as Abbreviation for Extension of Currently Active Appearance nFor either of the new feature access codes, a ‘#’ dialed directly after the feature access code will signify that the extension of the appearance being dialed from is the extension being administered, and the extension need not be dialed; i.e., the initial ‘#’ is followed by the Station Security Code, ‘#’. Remote User nAccess this feature by dialing the telecommuting access extension telephone number directly or by being transferred to it. — Alternatively, the remote user can dial the remote access extension. nOn receipt of system dial tone the user would enter the appropriate FAC (either activate or deactivate SAC). Feature Access Code (FAC) Form (page 3 of x) change feature-access-codes Page 3 of X FEATURE ACCESS CODE (FAC) Program Access Code: ____ Refresh Terminal Parameters Access Code: ____ Remote Send All Calls Activation: ____ Deactivation: ____ Send All Calls Activation: ____ Deactivation: ____ Station Security Code Change Access Code: ____ Terminal Dial-up Test Access Code: ____ Terminal Translation Initialization Merge Code: ____ Separation Code: ____ Transfer to AUDIX Access Code: ____ Trunk Answer Any Station Access Code: ____ User Control Restrict Activation: ____ Deactivation: ____ Voice Coverage Message Retrieval Access Code: ____ Voice Principal Message Retrieval Access Code: ____ Whisper Page Activation Access Code: ____
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 18 General Telephony Enhancements - Global 1 nThe user then dials the station extension number, followed by a “#” and station security code (SSC), followed by a “#.” Local User nThe Remote SAC Activation/Deactivation feature can also be activated by a local user from any local extension. nThe local user would access this feature on receipt of dial tone by entering the appropriate FAC (either activate or deactivate SAC) and receive recall dial tone. nThe user then dials the station extension number, followed by a “#” and station security code, followed by a “#.” nIf the user is dialing from the extension which is to be administered, the user may enter just the ‘#’ followed by the SSC, followed by “#,” this will signify to the system that the extension number of the appearance being dialed from is the extension number being administered. nThen either confirmation or intercept tone is returned if any of the following conditions exist: — The extension number entered is invalid (logged as an invalid attempt). — The extension number is not accessible from the user’s partition. — The SSC is invalid for the extension entered (logged as an invalid attempt). — Interdigit time out has occurred. nIf activation/deactivation is successful, then confirmation tone is returned and SAC is either activated or deactivated at this point. ISDN Renewal (Interworking Assumption) When CCRON calls are extended over ISDN facilities, two scenarios are possible. 1. ISDN end-to-end facilities are established Or 2. ISDN end-to-end facilities are not available; a portion of the connection is not ISDN and ISDN facilities interworking is required for some link between endpoints. nISDN end-to-end was assumed for a period of time, after which interworking was assumed unless a positive indication from the ISDN network signaled otherwise.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 19 General Telephony Enhancements - Global 1 Off-Net Coverage Points nAny point in a principal’s coverage path can be administered as an off-net destination. NOTE: Time-of-Day Coverage feature increases the number of coverage points from 3 to 6. Increase Number of Remote Coverage Points nNumber of Remote Coverage Points available (on all platforms) increased from 225 to 999. Increase Number of Coverage Paths nNumber of coverage paths increased from 600 to 999 on the small mips and from to 7500 to 9999 on the large mips. New System Parameters--Call Coverage / Call Forwarding Form, Page 1 change system-parameters coverage-forwarding Page 1 of 2 SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING CALL COVERAGE/FORWARDING PARAMETERS Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _ Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _ Coverage - Caller Response Interval (seconds): _ Threshold for Blocking Off-Net Redirection of Incoming Trunks Calls: 1 COVERAGE Keep Held SBA at Coverage Point? _ External Coverage Treatment for Transferred Incoming Calls? _ Immediate Redirection on Receipt of PROGRESS Inband Information? _ Maintain SBA At Principal? _ QSIG VALU Coverage Overrides QSIG Diversion with Rerouting? _ Station Hunt Before Coverage? n FORWARDING Call Forward Override? _ Coverage After Forwarding? _ New System Parameters--Call Coverage / Call Forwarding Form, Page 2 CCRON Enabled change system-parameters coverage-forwarding Page 2 of 2 SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING COVERAGE OF CALLS REDIRECTED OFF-NET (CCRON) Coverage Of Calls Redirected Off-Net Enabled? y Activate Answer Detection (Preserves SBA) On Final CCRON Cvg Point? y Ignore Network Answer Supervision? y Disable call classifier for CCRON over ISDN trunks? n
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 20 General Telephony Enhancements - Global 1 Threshold Activated Call Forward Timer nActivates “Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls” field for Release 8. nField has a range of 1-7 and “n”. — “n” will mean that call processing never activates the Call Forward timer nAn infinite number of calls to a principal may be redirected off-net. — The default is 1, which provides the current operation. — When a customer is upgraded from a release prior to R8, this field is set to 1. nAll incoming trunk calls to a particular station are blocked from redirecting offnet during the call forward timer interval. nThe R8.1 user can change this value. Coverage After Forward (Station Option) nAdds a new field entitled “Coverage After Forwarding (station specific)?” to page 2 of the Station form for all stations. nThe field may contain any of three different values: — y - indicates, that for this station, coverage treatment should be applied after forwarding, regardless of the value of the “Coverage After Forwarding?” field on the SYSTEM PARAMETERS - CALL COVERAGE / CALL FORWARDING form — n - indicates, that for this station, coverage treatment should not be applied after forwarding., regardless of the value of the “Coverage After Forwarding?” field on the SYSTEM PARAMETERS - CALL COVERAGE / CALL FORWARDING form. — default - indicates, that for this station, use the value of the “Coverage After Forwarding?” field on the SYSTEM PARAMETERS - CALL COVERAGE / CALL FORWARDING form. New System Parameters--Call Coverage / Call Forwarding Form, Page 2 CCRON Disabled change system-parameters coverage-forwarding Page 2 of 2 SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING COVERAGE OF CALLS REDIRECTED OFF-NET (CCRON) Coverage Of Calls Redirected Off-Net Enabled? N
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 21 General Telephony Enhancements - Global 1 NOTE: Application of coverage treatment does not guarantee that the call will definitely redirect to a coverage point, since the coverage criteria as applied at the forwarded-to destination may not be satisfied. nWhen a DEFINITY® system with CCRON activated is upgraded to R8, the value “s” (for ‘system’) set in the “Coverage After Forwarding ?” field on the Station form for all stations nWhen a customer is upgraded from a release prior to R8, this field is set to “s” for all stations, indicating that call processing uses the value on the Coverage After Forwarding field on the SYSTEM PARAMETERS--CALL COVERAGE / CALL FORWARDING form. nTo override the system-wide parameter for a given station, the system administrator must set the field on the Station form. Maintain SBA at Principal nAllows customers to prevent the appropriation of a call appearance button on the principal’s phone by the simulated bridge appearance by a coverage call. — The ability to take phone calls may be more important than the capability of the principal to retrieve calls that have already redirected to coverage. Station Form (Page 2 of X) add station 1014 Page 2 of X STATION FEATURE OPTIONS LWC Reception? msa-spe Auto Select Any Idle Appearance? n LWC Activation? y Coverage Msg Retrieval? y LWC Log External Calls? n Auto Answer: none CDR Privacy? n Data Restriction? n Redirect Notification? y Idle Appearance Preference? n Per Button Ring Control? n Bridged Call Alerting? n Restrict Last Appearance? y Active Station Ringing: single H.320 Conversion? n Per Station CPN - Send Calling Number? _ Special Character for Restricted Number? n MWI Served User Type: ______ Display Client Redirection? n AUDIX Name: Select Last Used Appearance? n Messaging Server Name: ______ Coverage After Forwarding? _ Recall Rotary Digit? n Multimedia Early Answer? n
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 22 General Telephony Enhancements - Global 1 Option to Dispense with Call Classifier On Coverage Call nEstablished a new field, “Maintain SBA At Principal?” nThis is a y/n field. nThe default is y, which maintains current operation. nWhen a customer is upgraded from a release prior to R8, this field is set to y. 13-Digit Authorization Codes nThe system now supports authorization codes from a minimum of 4 digits to a maximum of 13 digits in length. — The number of authorization codes allowed (90,000 in a G3r, 5,000 in a G3i) (not changed). nThe user may have to dial up to 13 digits to enter an authorization code. nThe use of the authorization code information for ARS, AAR, incoming trunk authorization, remote access, or any other feature that may require the collection of an authorization code has not changed. nIf a standard CDR format is used and there are more than 7 digits in an authorization code, the authorization code is truncated to the high 7 digits to fit the format. nThe customized format supports 13-digit authorization codes, and is encouraged for those with larger authorization codes. Feature Administration nFeature Administration allows the length of the authorization code assigned on the system - parameters features form to be from 4 to 13 digits. nThe security violations status form has changed to allow 13-digit authorization codes. nThe Authorization Code form shows 4 columns of 16 authorization codes instead of 6 columns.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 23 General Telephony Enhancements - Global 1 Call Detail Recording (CDR) Formatting NOTE: CDR formats are “standards” therefore no attempt was made to modify them to fit larger authorization codes. A customized CDR format handles 13-digit authorization codes and allows any format to be created. nThe form for translating authorization codes has changed to fit the new maximum length. OLD SCREEN monitor security-violations authorization-code SECURITY VIOLATIONS STATUS Date: 17:51 MON SEP 28 1999 AUTHORIZATION CODE VIOLATIONS Date Time Originator Auth-Cd TG No Mbr Bar-Cd Ext CLI/ANI 09/28 17:19 Trunk 9639632 1 1 09/28 17:10 Trunk 8998989 1 1 NEW SCREEN SECURITY VIOLATIONS STATUS Date: 17:51 MON SEP 28 1999 AUTHORIZATION CODE VIOLATIONS Date Time Originator Auth-Cd TG/Mbr Bar-Cd Ext CLI/ANI 09/28 17:19 Trunk 9639632123456 1/ 1 09/28 17:10 Trunk 8998989123456 1/ 1 list authorization-code LIST AUTHORIZATION CODES REPORT Authorization Code Class of Restriction(COR) 0000000000000 0 1111111111111 1 2222222222222 2 3333333333333 3
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 24 General Telephony Enhancements - Global 1 — The new form displays a maximum of 48 codes (3 columns), leaving only 1 column for adding more codes. — To enter more codes, execute change authorization - code 9999999.... to show a blank screen, allowing 64 codes to be submitted at one time rather than the original 96. nIf using both authorization codes and account codes, be aware that there is a problem with phone calls that involve more than 36 digits. — The length of the account code and authorization code should not have more than 36 digits. As an example: nars access code = 1 digit nphone number = 15 digits naccount code access code = 3 digits nThis leaves a total of 17 digits for the total of authorization and account code lengths. Original screen change authorization-code 1111111 Page 1 of 1 Authorization Code - COR Mapping NOTE: 96 codes administered. Use list to display all codes AC COR AC COR AC COR AC COR AC COR AC COR 1111111 1 2222222 2 3333333 3 4444444 4 5555555 5 6666666 6 1111112 1 2222223 2 3333334 3 4444445 4 5555556 5 6666667 6 1111113 1 2222224 2 3333335 3 4444446 4 5555557 5 6666668 6 . (12 more rows) . . 1111125 1 2222236 2 3333347 3 4444458 4 5555569 5 6666680 6 New screen change authorization-code 1111111111111 Page 1 of 1 Authorization Code - COR Mapping NOTE: 64 codes administered. Use list to display all codes AC COR AC COR AC COR AC COR 1111111111111 1 2222222222222 2 3333333333333 3 4444444444444 4 1111111111112 1 2222222222223 2 3333333333334 3 4444444444445 4 1111111111113 1 2222222222224 2 3333333333335 3 4444444444446 4 (12 more rows) . . 1111111111125 1 2222222222236 2 3333333333347 3 4444444444458 4