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Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
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What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 85 New Mobility-Related Features 1 Call Progress Tones to Remote Party nWhen a party dials to an X-Mobile station, the DEFINITY® system provides ring-back, busy, or re-order tone as appropriate. nIf the remote party is put on hold by the X-Mobile station, hold tone or music on hold is provided as administered for the system. Call Waiting nWhen a call arrives for an X-Mobile station, and Call Waiting is administered, Call Waiting Tone is applied, as defined by the DEFINITY® system’s operation for call waiting for analog phones. Conference nIf an X-Mobile station has initiated a second call by a previous flash operation and the third party has answered the second call, then a flash operation will conference all three parties. nAnother flash operation by the X-Mobile station will DROP the last added party. nA Disconnect indication from the X-Mobile station while on a conference will leave the remaining parties connected and idle the X-Mobile station. nThe operation is defined by DEFINITY®’s treatment for conference by an analog station. NOTE: Applies only to second (inquiry) calls originated by the X-Mobile, it does not apply to call waiting calls. Call Park/Answer Back nAn X-Mobile station is able to park its current call after a flash operation in the normal method by feature access code. nAn X-Mobile station is able to answer a parked call by using the Answer Back feature access code. Call Shuttle nIf administered, an X-Mobile station is alerted via call waiting tone when another incoming call arrives for it while the X-Mobile station is on a call. nThe X-Mobile station can accept the second call via a flash operation. — This will put the first party on soft hold. nSubsequent flash operations will shuttle between the second and first parties. nA disconnect operation in this case, where a party is being soft held, results in clearing the current call, and recalling the X-Mobile station to attempt to reconnect the soft held party.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 86 New Mobility-Related Features 1 Display-based Message Waiting Indication nAll text information sent to an X-Mobile station contains information indicating a message is waiting for it, if the station is marked as having a message waiting. nNoted by an MW at the end of the display line. nContent of the string is administerable. NOTE: The display IE is used to indicate message waiting indication and is sent anytime the display updates. Distinctive Ringing nAll calls presented to the X-Mobile station as internal calls use a numbering plan code of 0x30 (network specific) in the calling party IE. nFor external calls, the numbering plan code is one of the standard public numbering plan values. nAs an example, 0x21 is national ISDN. Send All Calls nAble to activate send all calls for itself by feature access code. Terminating Extension Groups nAllowed to be a member of a terminating extension group. Hunt Group nAn X-Mobile station is allowed to be a member of a hunt group. Coverage Answer Group nAn X-Mobile station is allowed to be a member of a coverage answer group. Abbreviated Dial nAn X-Mobile station is allowed to use its station abbreviated dial lists and system abbreviated dial lists. Call Pickup nAn X-Mobile station is allowed to be in a Call Pickup Group.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 87 New Mobility-Related Features 1 Process Idle X-Mobile WT’s switch-hook icon flashes when message is waiting nWhen a message is left for an X-Mobile Station either through a messaging adjunct (for example, INTUITY™ AUDIX®) or one of the DEFINITY® system-based features (for example, Leave Word Calling), the X-Mobile WT’s message status indication is updated immediately. nIf the X-Mobile WT is idle, the switch-hook icon flashes. nIf the X-Mobile WT is offhook on a call, then the switch-hook icon starts flashing immediately after it goes onhook. nThe DEFINITY® system sends an MWI Activation message to the corresponding DAS whenever there is a change in the number of messages waiting at the X-mobile station resulting in one or more messages waiting for the user. nDepending on the type of message server, the message may not be sent with every change in status unless it results in a change in the indicator to an on-state. nThe number of messages field in the MWI activation message is always set to 1 regardless of the number of messages. nThe MW status is stored locally on the X-Mobile WT. nIt starts flashing the switch-hook icon immediately after the station goes onhook. nThe MWI Activation message is sent to the control link that the DEFINITY® system received the last location registration indication from the X-Mobile WT. nThis should handle the configuration where more than one DAS are connected to the DEFINITY®. nIdle X-Mobile WT’s switch-hook icon remains off when no message is waiting. nWhen a message is deleted from an X-Mobile Station resulting in no more message waiting for the station, the flashing switch-hook icon on the idle X- Mobile WT is turned off immediately. If the X-Mobile WT is offhook on a call, the switch-hook icon will not flash after the station goes onhook. nDEFINITY® sends an MWI Deactivation message to the corresponding DAS whenever there is a change in the number of messages waiting at the X-mobile station resulting in no more messages waiting for the user. nDepending on the type of message server, the message may not be sent with every change in status unless it results in a change in the indicator to an off-state. nThe number of messages field in the MWI Deactivation message is always set to 0. nThe MW status is stored locally on the X-Mobile WT.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 88 New Mobility-Related Features 1 nIt will not flash the switch-hook icon after the station goes onhook. nMWI operation follows ASN.1 specification in ETS 300 745-1. nMWI Activation/Deactivation messages are conveyed through FACILITY messages. nThe DEFINITY® system sends the MWI Activation/Deactivation messages in a connectionless mode through the ISDN FACILITY messages. — This type of message does not require an associated call. — Call reference value is always set to 0x00. Interface supports immediate mode only nThe DEFINITY® system supports the immediate mode MWI only. nThe messages are sent immediately upon a change in the number of message waiting at the X-mobile station. nDepending on the type of message server, the message may not be sent with every change in status unless it results in a change in the indicator state. nDoes not retransmit the MWI status during a call origination. nThe deferred or combined modes are not supported. nThe DEFINITY® system refreshes MWI status during location registration. nUpon successful location registration, the X-Mobile WT’s MW status is refreshed. nWhile idle, its switch-hook icon starts flashing if one or more messages are waiting at the station. nAfter successful location registration with the X-Mobile WT, the DAS sends a location registration indication message to the DEFINITY® system. nUpon receipt of the message, the DEFINITY® system sends an MWI Activation or Deactivation message back to the DAS depending if message is waiting at the WT. Memory Impact of Capacity Changes nThe X-Mobile capability is administered on the station admin screen. nThere is a moderate user manager memory impact. Maintenance Status Station nAn X-Mobile station will display switch-hook state and connected port information.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 89 New Mobility-Related Features 1 nThe display is the same as a standard analog station with one exception. nWhen the station is onhook, the port field is blank. nWhen the station is offhook the port field contains the identity of the connected ISDN trunk port. DEFINITY® refreshes MWI hourly nThe DEFINITY® system runs an hourly MWI refresh (also known as audit) on a time available basis. nIt limits the refresh rate to no more than 6 MWI messages per second. nThe foreground traffic is assumed to be negligible as the refresh is run at a time available basis. nAt this rate, the DEFINITY® system does not overload the DAS’s worst case MWI message handling capacity of 6 MWI messages per second. Signaling nISDN PRI is modified to allow INFO messages with Display Information Elements to be sent at any time. nISDN PRI is also modified to allow INFO messages with Keypad Facility Information Elements to generate DTMF when the feature is enabled. nThe X-Mobile station is treated as an analog station in terms of feature interactions except as noted in previous requirements. Call Detail Recording nA Call origination from an X-Mobile WT appears in the CDR as a call origination from the X-Mobile station. nA Call Termination to an X-Mobile WT appears as a call termination to the X-Mobile Performance Impact nThere is a minimum impact on performance (similar to a BRI call). nWhen a new call is originated from a trunk group marked as allowing X- mobility, it is analyzed to check if the origination is from an X-Mobile station. — If it is, the origination is treated as a local station origination. — The check yields the UID of the X-Mobile station if successful, the additional processing is minimal.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 90 New Mobility-Related Features 1 Scenarios nAll feature operations are intended to work exactly as if the X-Mobile station were directly connected to the DEFINITY® system. nAnalog-type feature operation was chosen, since most wireless terminals support only flash operations and are not multiappearance or context sensitive. nIn almost all cases, the operation expected for an X-Mobile station is identical to a similarly administered analog station. nAll flash (recall) operations behave identically to an analog station administered for flash answer back, including those that result in re- origination. nIn case of far-end (forward) disconnect, an X-Mobile station is forced onhook; therefore, there is no possibility of re-origination or hearing of tone (busy or intercept) after a far-end drop, as happens when a wired analog station remains offhook.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 91 Telephony Applications - International 1 Telephony Applications - International Reset Shift Call When a station call is made to a busy station, reset shift dial tone, called second dial tone by the Japanese PBX manufacturers, is heard. During reset shift dial tone, a single digit may be entered, which replaces the last digit of the originally dialed extension, and the call is offered to the new station. The length of the reset shift dial tone is administrable on a system basis and should have a range of 0-255. It is normally set to 10 seconds. Japanese PBXs can give this tone for up to 1 or 2 minutes before reverting to busy tone. If call coverage is supplied for the incoming number, the call goes to coverage as normal. If the coverage path is busy, the reset shift dial tone is heard and a single digit may be entered as described above. This feature is only active for station to station calls, not for incoming or outgoing calls. More specifically, the originator and destination of the call must both be stations connected to the DEFINITY ® system. In DCS or QSIG environments, both stations need not be connected to the same DEFINITY ® system, but must be on the same DCS or QSIG networks. Operation for transfer and conference is similar. If, while one is setting up a conference or transfer, the dialed party is busy, reset shift dial tone is heard and an opportunity is provided for a last digit reentry as on a normal call. NOTE: Multi-function analog terminal (MFAT) sets do not receive reset shift dial tone. Performance Impact This feature uses a port on a tone detector the entire time that a station is offhook and listening to reset shift dial tone. This means that whenever this feature is assigned, additional tone detector circuit packs may be needed. The number of additional tone detector circuit packs will vary depending on the following things: nThe percentage of calls that encounter busy. nThe average length of time that station set users will wait, listening to reset shift dial tone, before they dial a digit. nThe administered maximum duration of reset shift dial tone. Requirements nTN2182 tone/clock circuit pack, any suffix or vintage, or nTN780 tone/clock circuit pack, vintage 2 or later.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 92 Telephony Applications - International 1 This feature applies to all hardware platforms. NOTE: Since Japan does not have regulations on the characteristics for reset shift dial tone, users require training to properly identify the tone that DEFINITY ® ECS uses for this feature. If the PBX is being used by people with limited dexterity, the timer associated with this feature is set to a large value, to give such users enough time to press the extra digit. Call Processing Reset shift feature operation Play reset shift dial tone on busy calls if: nA station or attendant originates a call, and nThe dialed endpoint is in the dial plan and is one of the following types: 1. Station extension (extension) 2. Prefixed extension (p extension) 3. AAR (aar) nThe destination uses out-of-band signaling — either CCMS or ISDN trunk signaling — to signal “busy” back to the caller, then the calling set will receive reset shift dial tone. Out of band signaling operation Play reset shift dial tone on busy calls for non-ISDN trunks that use out of band busy signaling. This includes DCS trunks using out of band signaling such as X.25 or TCP/IP. Subsequent reset shift dial attempts if a user receives reset shift dial tone, enters a single digit, and the resulting destination is busy, the calling set will receive reset shift dial tone again and restart the reset shift timer. Turn off special dial The PBX turns off reset shift dial tone when it receives a dialed digit from the station user. If a station user is listening to reset shift dial tone and the Reset Shift Timer expires, the station user receives busy tone. NOTE: The reset shift timer can be set to 0, in which case busy tone is sent instead of reset shift dial tone. Maintain previous operation When Reset Shift Timer field on systems parameter form is set to 0, operation will revert as if the Reset Shift Call Feature was not implemented.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 93 Telephony Applications - International 1 Administration Initial Administration To administer the reset shift call feature on a DEFINITY® system where it was not previously used, the following procedure should be utilized: 1. In order to fully use the reset shift call feature, station extensions should be assigned with contiguous numbers for groups of users. Thus, users with similar job functions should have extensions that differ by only the last digit. 2. Set the Reset Shift Timer (seconds): field on the system parameters form to a value other than 0. The value entered in the Reset Shift Timer (seconds): field is the number of seconds that reset shift dial tone will be audible before busy tone is heard. Removing Administration To disable the reset shift call feature on a DEFINITY® system where it is active, set the Reset Shift Timer (seconds): field in the system parameters form to 0. Timer administration The system parameters features form has a new field for setting the reset shift call timer. The new field is called Reset Shift Timer (seconds). The timer will have a range between 0-255. On an upgrade from a previous release to R8, the Reset Shift Timer field defaults to 0, disabling the feature. The Reset Shift Timer (seconds): field is on the feature related system parameters form. It specifies the number of seconds that a station user can listen to reset shift dial tone and have the opportunity to launch a new call by pressing a single digit.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 94 Telephony Applications - International 1 NOTE: Japan does not have national regulations covering the cadence, frequency, or level of the reset shift dial tone. However, the de-facto standard is to mimic Japanese PBX operations. Reset shift dial tone frequency The reset shift dial tone has a frequency of 400 Hz ± ±± ±20 Hz. This requirement is based on the Fujitsu switch documentation for center frequency, and the acceptable range is based on the NTT ranges 3 specified for the public network. Reset shift dial tone cadence The reset shift dial tone has a repetitive cadence of 100 (± ±± ± 20%) milliseconds of silence, followed by 150 (± ±± ± 20%) milliseconds of tone, followed by 100 (± ±± ± 20%) milliseconds of silence, followed by 650 (± ±± ± 20%) milliseconds of tone. This requirement is based on the Fujitsu switch documentation for cadence, and the acceptable range is based on NTT specification for the public network. Reset shift dial tone level The reset shift dial tone has the same level as the currently implemented Japanese dial tone ± ±± ±2dBm. The range for this requirement is also obtained from the NTT Tone board support. The reset shift dial tone is provided by systems equipped with either the TN780 or the TN2182B circuit packs. change system-parameters features Page 5 of 10 FEATURE-RELATED SYSTEM PARAMETERS Public Network Trunks on Conference Call: 5 Auto Start? n Conference Parties with Public Network Trunks: 6 Auto Hold? n Conference Parties without Public Network Trunks: 6 Attendant Tone? y Night Service Disconnect Timer (seconds): 180 Bridging Tone? n Short Interdigit Timer (seconds): 3 Conference Tone? n Unanswered DID Call Timer (seconds): ____ Intrusion Tone? n Line Intercept Tone Timer (seconds): 30 Special Dial Tone? n Long Hold Recall Timer (seconds): 160 Reset Shift Timer (seconds): 0 Station Call Transfer Recall Timer (seconds): 0 DID Busy Treatment: tone Allow AAR/ARS Access from DID/DIOD? _ Allow ANI Restriction on AAR/ARS? _ Transfer Upon Hang-Up? n Abort Conference Upon Hang-Up? n Abort Transfer? n 7405ND Numeric Terminal Display? n 7434ND? n DISTINCTIVE AUDIBLE ALERTING Internal: 1 External: 2 Priority: 3 Attendant originated Calls:_ ________ DTMF Tone Feedback Signal to VRU - Connection: _ Disconnection: _