Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual

							555-233-754
Comcode 108678806
Issue 1
April 2000
What’s New in DEFINITY®
Enterprise Communications Server
Release 8.2
Job Aid 
						

							Copyright 
Ó 2000, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was 
complete and accurate at the time of printing.  However, information is 
subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system 
by an unauthorized party, for example, persons other than your com-
pany’s employees, agents, subcontractors, or persons working on your 
company’s behalf. Note that there may be a risk of toll fraud associated 
with your telecommunications system and, if toll fraud occurs, it can 
result in substantial additional charges for your telecommunications 
services.
You and your system manager are responsible for the security of your 
system, such as programming and configuring your equipment to pre-
vent unauthorized use. The system manager is also responsible for 
reading all installation, instruction, and system administration docu-
ments provided with this product in order to fully understand the fea-
tures that can introduce risk of toll fraud and the steps that can be taken 
to reduce that risk. Lucent Technologies does not warrant that this 
product is immune from or will prevent unauthorized use of com-
mon-carrier telecommunication services or facilities accessed through 
or connected to it. Lucent Technologies will not be responsible for any 
charges that result from such unauthorized use.
Lucent Technologies Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need 
technical support or assistance, call Technical Service Center Toll 
Fraud Intervention Hotline at 1 800 643-2353.
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and 
found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference when the equipment is 
operated in a commercial environment. This equipment generates, 
uses, and can radiate radio-frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. Operation of this equipment in a resi-
dential area is likely to cause harmful interference, in which case the 
user will be required to correct the interference at his own expense.
Part 68: Network Registration Number. This equipment is registered 
with the FCC in accordance with Part 68 of the FCC Rules. It is identi-
fied by FCC registration number AS593M-13283-MF-E.
Part 68: Answer-Supervision Signaling. Allowing this equipment to 
be operated in a manner that does not provide proper answer-supervi-
sion signaling is in violation of Part 68 Rules. This equipment returns 
answer-supervision signals to the public switched network when:
• Answered by the called station
• Answered by the attendant
• Routed to a recorded announcement that can be administered by 
the CPE user
This equipment returns answer-supervision signals on all DID calls 
forwarded back to the public switched telephone network. Permissible 
exceptions are: 
• A call is unanswered
•A busy tone is received
• A reorder tone is receivedCanadian Department of Communications (DOC)
Interference Information
This digital apparatus does not exceed the Class A limits for radio 
noise emissions set out in the radio interference regulations of the 
Canadian Department of Communications.
Le Présent Appareil Nom
érique n’émet pas de bruits radio
électriques 
d
épassant les limites applicables aux appareils num
ériques de la class 
A pr
éscrites dans le reglement sur le brouillage radio
électrique 
édict
é 
par le minist
ére des Communications du Canada.
Trademarks
See the preface of this document.
Ordering Information
Call: Lucent Technologies BCS Publications Center
Voice 1 800 457-1235   International Voice 317 322-6416
Fax 1 800 457-1764      International Fax 317 322-6699
Write: Lucent Technologies BCS Publications Center
2855 N. Franklin Road
Indianapolis, IN 46219
Order: Document No. 555-233-754
Comcode 108678806
Issue 1, April 2000
You can be placed on a standing order list for this and other documents 
you may need. Standing order will enable you to automatically receive 
updated versions of individual documents or document sets, billed to 
account information that you provide. For more information on stand-
ing orders, or to be put on a list to receive future issues of this docu-
ment, contact the Lucent Technologies Publications Center.
European Union Declaration of Conformity
The “CE” mark affixed to the DEFINITY® equipment described in 
this book indicates that the equipment conforms to the following Euro-
pean Union (EU) Directives:
• Electromagnetic Compatibility (89/336/EEC)
• Low Voltage (73/23/EEC)
• Telecommunications Terminal Equipment (TTE) i-CTR3 BRI 
and i-CTR4 PRI
For more information on standards compliance, contact your local dis-
tributor.
Comments
To comment on this document, return the comment card at the front of 
the document.
Acknowledgment
This document was prepared by Product Documentation Development, 
Lucent Technologies, Denver, CO. 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
Contents 
iii  
Contents
Contents iii
New Switch and Adjunct Support 1
About this Document1
nOverview2
DEFINITY® Enterprise Communications Server
Release 82
Release 8.1 Feature List 3
Release 8.2 Feature List 5
nPlatform - Enhancements/Renewal7
DADMIN LOGIN7
Optical Drive (TN2211)8
U.S. Analog Trunk & Line Circuit Pack TN79714
TN2313 DS1 Interface (US (24-Channel) or
 International (32-Channel))14
24 Port Analog Line with Caller ID: TN793B 
& TN2793B15
nGeneral Telephony Enhancements - Global16
Coverage of Calls Redirected Off-Net (CCRON)16
13-Digit Authorization Codes22
Auto Exclusion25
64 Bridged Call Appearances27
Circular Station Hunting27
Group Call Pick-up28
Long Hold Recall – Warning28
Reset Shift Call28
Station Self Display28
Special Dial Tone [China]28
6200 Analog Native Support29
6400 Tip/Ring (Data Module Features)34
Abort Transfer43
Attendant Vectoring45
Trouble Isolation: List Trace Command55
nNewHospitality-Related Features62
Auto Selection Direct Inward Dial (DID) Numbers62
Crisis Alert to Pager65 
						

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iv  
Check In via the Hunt-To Feature70
nNew Mobility-Related Features73
X-Station Mobility (DECT)73
XStation Mobility (MWL)77
nTelephony Applications - International91
Reset Shift Call91
nCall Center96
Overview96
Call Center Release Control98
Call Center - ASAI Trunk Group Identification99
Call Center – ASAI/CTI Pending Work Mode 
Changes100
CALLMASTER V (Call Center 6416D+) Native 
Support101
Call Center - ASAI Capacity Increases for
 Multiple Application Support101
Call Center-Logged in Advocate Agent Counting104
ATM_CMS104
CMS High Availability109
PC Application Software Translation Exchange
 (PASTE) Update111
Networking Enhancements 113
nNetworking - International113
Continuous and Pulsed E&M Signaling (Brazil)113
China Howler After Busy & Disconnect on No 
Answer118
Time Supervision & Force Release (China)121
Administrable Loss Plan125
nNetworking - ISDN Private133
QSIG Call Independent Signaling Connection
 (CISC) Enhancements133
QSIG VALU Call Coverage136
QSIG Integration: Transfer to Audix141
QSIG CAS & VALU Coverage Interaction Support144
QSIG CAS Enhancement146
Centralized Voice Mail Via Mode Code148
Support for Japan National Private Networking154 
						

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Contents 
v  
nNetworking - ISDN Public155
BellCore Calling Name ID155
Bellcore National ISDN Calling Name
 Supplementary Service for PRI156
Feature Plus – Non-DID Calling via UDP160
Multiple Pubnet Calling/Connect Numbers/
System (Italy)163
Pass Advice of Charge (AOC) to BRI Endpoints172
Restricted Presentation179
nIP Solutions186
TCP/IP-Connected Trunks186
H.323 Trunk Administration187
DEFINITY Internet Protocol (IP) Softphones192
Adding a DEFINITY IP Softphone196
IP Support Hardware199
nNetworking - ATM211
ATM Hardware213
Administering ATM-CES amd ATM-PNC214
Additional DEFINITY ECS administration234
ATM PNC Reliability244
Interworking with Bandwidth Constricted ATM 
Networks249
T1 401A/E1 402A/E1 403A Synchronization 
Splitters270 
						

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Contents 
vi   
						

							New Switch and Adjunct Support 
1  
1
What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
1
New Switch and Adjunct Support
About this Document
This document introduces new and enhanced features and capabilities of 
DEFINITY Enterprise Communications Server (ECS) Release 8.  It does not 
contain comprehensive instructions for switch administration or complete feature 
descriptions, nor does it contain information about how to install, maintain, repair, 
or troubleshoot the switch.  
It is intended for DEFINITY system administrators and managers, users interested 
in information about specific features, and Lucent Technologies personnel 
responsible for planning, designing, configuring, selling, and supporting the 
system.
This document assumes that you are familiar with DEFINITY ECS in a recent 
release of DEFINITY ECS software. 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
2 Overview 
1
Overview
DEFINITY® Enterprise Communications Server
Release 8
nDEFINITY® ECS Release 8 is the next step in the evolution of the 
DEFINITY® ECS. 
nIt is a multi-purpose platform developed to support a number of offers. 
nIt builds upon existing capabilities of the DEFINITY® ECS standard and 
special development releases to implement cost reductions for Lucent 
Technologies, and a new set of advanced capabilities for the global 
communications marketplace.
nRelease 8 introduces these major features:
— Completion of C-LAN
— QSIG CAS enhancements
— ATM enhancements
— ASAI enhancements
— Call center enhancements
— IP Solutions
— Centralized Voice Mail via Mode Code
— Attendant Vectoring
Upgrades
Paths
R8 is an upgrade path for existing DEFINITY® system customers. 
nFrom pre-R5 to R8
nFrom R5, R6, and R7 to R8 (through R5.5 for si customers with critical 
reliability configurations)
nBetween specific R8 models
NOTE:
There are no upgrade paths for:  
nNon-csi models to csi models
nVs models to R8 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
3 Overview 
1
Release 8.1 Feature List 
CCRON Renewal
De-admin Login 
Abort Xfer
13 Digit Auth Codes 
X-station Mobility
DECT Support
Message Waiting Enhancement
6400 Tip/Ring Data Module
QSIG CISC Enhancements         
nStatus Signaling Group
QSIG VALU Enhancements        
nCall Coverage
nDistinctive Alerting
nCall Coverage and CAS
Feature + non DID via UDP          
BCS/Guestworks Enhancement            
nAuto digit rotation for DID
nCrisis Alert to Pager
nSuite Check in Via Hunt To Feature
ISDN Bellcore call-ID
E&M Signaling Enhancements
nBrazil Contin. E&M Signal
nBrazil Pulsed E&M Signal 
nHungary Signal
ATM Network Duplication 
6200 Analog Native Support 
GTS Restricted Presentation
Australian CIN Board Support
Italy Multi Pub Net Calling – Connect Number/System 
Pass AOC to BRI Endpoints 
China Special Dial Tone 
						

							What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
4 Overview 
1
China Outgoing Call No Answer 
China Time Super. and Force Release
Auto Exclusion by COS  
INS l500-AOC 
Fast Analog Modem Support Testing 
Enhanced Terminal Parameters 
G3R EMC Compliance 
TN746B Buffer FW Changes 
Advocate Enhancements 
nLogged-in Agent Counting
nStandard Reports
ASAI/CTI Enhancements 
nCTI Regression Testing 
nPending Work Mode Changes 
nSwitch SW Version Query 
nTrunk Group ID in Event Reports 
nCap Increase - Active Route Requirements 
nCap Increase - Split Skill Dom Ctrl
nUUI>32byte
Interworking Bandconstr (ATM) 
ACD/ATM Capacity Increases 
nHunt Group Members
nHunt Groups
nMeasure VDNs 
nQueueS1ots 
nVe c t o r s
n1000 Announcements 
CMS ATM Trk Measurements 
Site Stats Remote EPN 
Call Master V Native Support
CMS High Avail. Support
Call Center Release Control
TN802B (Medpro)