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Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
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What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 25 General Telephony Enhancements - Global 1 Auto Exclusion nWhen Privacy - Manual Exclusion is activated, all other users with appearances of an extension are prevented from bridging onto the active call. — If the Exclusion button is pressed while other users are bridged onto the call, the other users are dropped from the call. — The only way to activate Exclusion is by pressing the Exclusion button on a per-call basis. nExclusion is deactivated when the Exclusion button is pressed a second time, or when the call is terminated. nUnder R8 with Automatic Exclusion active, the Manual Exclusion feature can now be automatically activated on a COS basis. nIf a user is assigned a COS which has the Automatic Exclusion option set to y, then Exclusion will automatically be activated when the user goes off hook on a station which has an Exclusion button assigned. nManual Exclusion can be activated while active on a call and it can be activated before dialing. nManual Exclusion still cannot be activated while the user is idle (onhook). nUnder R8 with Automatic Exclusion active, a held exclusion call can be unheld by any station with a bridged appearance of the appearance that put the call on hold. nAutomatic Exclusion will NOT be automatically activated when the principal (or a bridged appearance of the principal) bridges onto a call that has been answered by a coverage point. COS screen change cos Page 1 of 1 CLASS OF SERVICE 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Auto Callback n y y n y n y n y n y n y n y n Call Fwd-All Calls n y n y y n n y y n n y y n n y Data Privacy n y n n n y y y y n n n n y y y Priority Calling n y n n n n n n n y y y y y y y Console Permissions n n n n n n n n n n n n n n n n Off-hook Alert n n n n n n n n n n n n n n n n Client Room n n n n n n n n n n n n n n n n Restrict Call Fwd-Off Net n y y y y y y y y y y y y y y y Call Forward Busy/DA n n n n n n n n n n n n n n n n Personal Station Access n n n n n n n n n n n n n n n n Extended Forwarding All n n n n n n n n n n n n n n n n Extended Forwarding B/DA n n n n n n n n n n n n n n n n Trk-to-Trk Restriction Override n n n n n n n n n n n n n n n n QSIG Call Offer Originations n n n n n n n n n n n nnnnn Automatic Exclusion n n n n n n n n n n n n n n n n
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 26 General Telephony Enhancements - Global 1 nAllows a user to activate automatically Exclusion when they go off hook on a station that has an assigned EXCLUSION button. If set to n, allows a user manual exclusion when they press the EXCLUSION button before dialing or during a call. Appears when, on the Feature-Related System Parameters screen, the Automatic Exclusion by COS field is y. nAutomatic Exclusion by COS Activates automatic exclusion automatically by class of service when a user goes off hook on a station with an assigned EXCLUSION button. This works only for stations on the local switch. nAutomatic Exclusion Coverage/Hold Appears when Automatic Exclusion by COS field is y. nAutomatic Exclusion with Whisper Page Appears when Automatic Exclusion by COS field is y. Feature-Related System Parameters screen - Page 10 change system-parameters features Page 10 of 10 FEATURE-RELATED SYSTEM PARAMETERS AUTOMATIC EXCLUSION PARAMETERS Automatic Exclusion by COS? y Automatic Exclusion Coverage/Hold? y Automatic Exclusion with Whisper Page? y Recall Rotary Digit: 2 Valid entries Usage yEnables automatic exclusion by a class of service. nExclusion operates normally. Valid entries Usage yThe principal can bridge onto the call by pressing the appropriate bridged appearance button. And, if the coverage point places the exclusion call on hold, the principal can retrieve the call. nIf a coverage point has answered a call and there is active exclusion on the call, the principal cannot bridge onto the call. And, if the coverage point places the exclusion call on hold, the principal cannot retrieve the call. Valid entries Usage yThe whisper page goes through to an excluded call. nThe whisper page is denied when a station attempts to whisper page to a station that is on an excluded call.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 27 General Telephony Enhancements - Global 1 nRecall Rotary Digit This establishes the digit to use for rotary phones to receive recall dial tone. Dialing this digit simulates switch hook flash so that users of rotary phones can use features such as conference and transfer. The phone must also be administered to use the recall rotary digit. 64 Bridged Call Appearances nDEFINITY® system bridged appearance limit of 26 expanded to 64. — Bridged appearance feature button for a given extension increased to 63, reserving one appearance for the primary set. nThere are limits on the number of sets per system that can be administered for more than 26 bridged appearances per set. — R8 csi and si can have up to 50 such sets, while R8r can have up to 250 such sets. Circular Station Hunting nProvides a new method of administering a hunt group. nA new group type, circ (for circular)added to the list of available group types entered on the Hunt Group form. — When administering a circular station hunt group, the order in which the extensions for those stations participating in the hunt group are administered is the order in which calls will be directed. — System must keep track of the last extension in the hunt group, to which a call was connected, such that when the next incoming call arrives, the system can determine the next idle extension in the circular hunt group. — Extensions in the hunt group that are busy are skipped in the algorithm, and the next idle extension within the hunt group is selected regardless of past call history. nThe caller hears a busy tone when all extensions in the hunt group are busy. — The capability exists to have a call go to coverage or to the attendant if there are no idle stations available in the hunt group. Valid entries Usage 0–9Enter the digit users can dial to generate recall dial tone. Use a number that is not the first digit in normal dialing patterns.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 28 General Telephony Enhancements - Global 1 Group Call Pick-up nWork groups in Japan use this feature. nAllows users to dial a FAC and then a pickup group number, in order to answer a call pickup call from a different call pickup group. Long Hold Recall – Warning nWhen a call stays on hold past an administered time, this feature will give visual or audible warnings to the set that put the call on hold, similar to the warning given to attendants when calls stay in queue too long. Reset Shift Call nWhen a call is made to a busy station, special dial tone is heard (called second dial tone by Japanese PBX manufacturers). nAfter special dial tone, a single digit may be entered which replaces the last digit of the originally dialed extension, and the call is offered to the new station. nIf call coverage is supplied for the dialed extension, the call goes to coverage as normal. nIf the coverage extension is busy, the special dial tone is heard and a single digit may be entered. nActive for station to station calls, but not for incoming calls nor outgoing calls. nOperation for transfer and conference is similar: if the third party is busy, special dial tone is heard and an opportunity is provided for a last digit re- entry as on a normal call. Station Self Display nWhen a station user goes offhook, the station set will display the extension number of the set itself. nOnce the user starts to dial, the dialed number is displayed. nPeople in small work groups in Japan use this feature as they move from desk to desk while working. Special Dial Tone [China] nAdds the ability to play a special dial tone whenever an analog set would normally receive dial tone, but there is a feature or condition active at the set that the user needs to be notified.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 29 General Telephony Enhancements - Global 1 nExamples of such features or conditions include: — Features that can be activated and deactivated via a FAC from the station, and cause some re-routing of calls to that station — Features that can be activated and deactivated via a FAC from the station and invoke some restriction of calls from the station nThe special dial tone of 450 Hz, on 400ms, off 50ms, repeating, at -10 +/- 3 dBm0. nTone is administered via the country code, and via the current tone administration. 6200 Analog Native Support Description nThe 6200 Analog Native Support feature provides the user with the capability to administer the 6200 family of analog terminals directly in DEFINITY ® ECS rather than aliasing them as some other existing terminal. nThe terminal type, CallrID, added to permit the aliasing of various terminals and adjuncts for Caller ID purposes. nWhen CallrID (one word limited to seven characters) is designated, this permits the aliasing of analog terminals with Caller ID capabilities, or analog terminals with Caller ID boxes, or adjuncts, capable of displaying calling party information via Bellcore (US, Bahrain V.23) or NTT (Japan) standards. nAnalog terminals are 6210, 6218, and 6220. Upgrades nTo function with the Caller ID feature, TN793B or TN2793B is required with terminals administered or aliased as CallrID. Administration Screen for 6200 Terminals nThe administration screen shows the Page 1 of the STATION administration form where, as an example, station 1000 has been administered as a 6210 terminal. — This screen shows the default values that will appear when 6210, 6218 or 6220 value is entered as a terminal type.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 30 General Telephony Enhancements - Global 1 nHELP values for the “Type” field will include 6210, 6218 and 6220. Caller ID Terminals nA Caller ID terminal is required, in addition to the TN793B or TN2793B circuit pack and Software Release 8 (or later), to implement the Caller ID feature. nProvides an expedient manner for administering non-Lucent Caller ID terminals when a customer requires the Caller ID feature. nNew fields on the STATION form: — Display Caller ID? — Caller ID Message Waiting Indication? Station Form add station next Page 1 of 3 STATION Extension: 1000 Lock Messages? n Type: 6210 Security Code: TN: 1 Port: Coverage Path 1: COR: 1 Name: Coverage Path 2: COS: 1 Hunt-to Station: Tests? y STATION OPTIONS Off Premises Station? n Message Waiting Indicator: led Message Lamp Ext: 1000 STATION Form add station next Page 1 of 3 STATION Extension: 1000 Lock Messages? n Type: CallrID Security Code: TN: 1 Port: Coverage Path 1: COR: 1 Name: Coverage Path 2: COS: 1 Hunt-to Station: Tests? y STATION OPTIONS Off Premises Station? n Message Waiting Indicator: Display Caller ID? y Caller ID Message Waiting Indication? n
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 31 General Telephony Enhancements - Global 1 nHELP values for the Type field include CallrID. NOTE: CallrID is one word, limited to seven characters by Type field constraints. nThe fields Display Caller ID? y and Caller ID Message Waiting Indication? n appear in this form only when CallrID is chosen as the terminal Type. nWhen Display Caller ID field is set to y (yes), calling party information is transmitted to the Caller ID terminal via Bellcore (US, Bahrain V.23) or NTT (Japan) protocol. — When not desired, field should be set to n. nCaller ID Message Waiting Indication? n: When set to n (no), FSK message waiting indication is not transmitted to the Caller ID terminal. — If FSK message waiting indication is transmitted to a Caller ID terminal, this field should be set to y. — Sending FSK message waiting indication to a Caller ID terminal is independent of the administration of the Message Waiting Indicator field. nThe choices for these two fields should be selected according to the capabilities of the Caller ID terminal used. Description of the terminals 6210 n6210 is a Lucent set with handset volume control, ringer volume control, timed switch-hook disconnect, tone dialing (only), Flash, Set Redial, Set Hold, Data Jack (same T&R pair), and DEFINITY ® system LED MWI. 6218 n6218 is a Lucent set that is the same as the 6220, but without Speakerphone and without Mute. 6220 n6220 is a Lucent set with 6210 features plus Speakerphone, Mute, Repertory Dialing, Repertory Keylock, Set Personalized Ring, System Hold CallrID, and Caller ID analog terminals (analog terminals with Caller ID boxes, or adjuncts) that support Caller ID according to Bellcore, Bellcore V.23, or NTT standards. nMWI is supported via FSK (Bellcore standard). MWI is also optionally supported via DEFINITY® system LED voltage method or via neon lamp. nTeleMatrix and Teledex Caller ID terminals use a neon lamp MWI in hospitality environments.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 32 General Telephony Enhancements - Global 1 NOTE: Caller ID feature requires the TN793B or TN2793B circuit pack. Figure 2. 6210 Analog Telephone
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 33 General Telephony Enhancements - Global 1 Figure 3. 6220 Analog Telephone Description of the terminals(continued) nThe 6200 family of analog terminals requires DEFINITY® ECS R8 software. nIf R8.1 is used as a bugfix, access to the CallrID terminal type is blocked. — Access is not blocked for the 6200 family of terminals. n6200 Analog Native Support is available and supported in both Offer Category A and Offer Category B. n6200 family is compatible with existing DEFINITY® system analog line circuit packs. — Can be used where the 8110 terminal is used. Caller ID terminals nTN793B/TN2793B circuit pack supports the following Caller ID terminals: — TeleMatrix 2802 CID Guest Room Telephone — Teledex Millennium 2505C and 2510C — Commercial sets with Caller ID capabilities that comply with the protocols supported by the Caller ID — Caller ID display boxes, or adjuncts, that comply with the protocols supported by the Caller ID
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 New Switch and Adjunct Support 34 General Telephony Enhancements - Global 1 NOTE: Many Caller ID protocols specify FSK signaling for MWI. 6400 Tip/Ring (Data Module Features) nThe 6400 Tip/Ring feature supports the operation of an analog adjunct operating independently on an I2 channel with its own extension for 64xx DCP telephones. nAllows the operation of an analog adjunct to be independent of the digital telephone ’s extension for the use of fax machines or modems without compromising the user’s voice extension. — 6416D+ — 6424D+ DCP NOTE: When set for I2 operation, the module transmits an S2-channel button press message for button 01h of group 00h whenever it detects an analog switch hook flash. The DEFINITY ® system ignores any of these button depression messages. This does not cause any trouble report. While set for I2 operation, the button press message cannot be suppressed.