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Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual
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What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 185 Networking - ISDN Public 2 nNew fields to support ISDN Presentation RestrictionSystem-parameters Feature Form change system-parameters features Page 6 of 9 FEATURE-RELATED SYSTEM PARAMETERS ISDN PARAMETERS Send Non-ISDN Trunk Group Name as Connected Name?n Display Connected Name/Number for ISDN DCS Calls?n Send ISDN Trunk Group Name on Tandem Calls?n CPN Replacement for Restricted Calls: CPN Replacement for Unavailable Calls: QSIG TSC Extension:_______ Path Replacement with Measurements?y
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 186 IP Solutions 2 IP Solutions DEFINITY ECS IP Solutions provide TCP/IP connectivity for two types of trunks and three types of IP Softphones. On DEFINITY ECS, IP Solutions use the TN802B IP Interface assembly, which includes a Windows NT server that resides on the TN802B circuit pack inside the DEFINITY ECS. The TN802B IP Interface, introduced in Release 8, operates in either the IP Trunk mode (for ITS-E connections) or in the MedPro mode (for H.323 trunk connections). The TN802 IP-Interface, introduced in Release 7, operates only in the IP Trunk mode. The MedPro mode requires the TN802B plus the new TN799B C-LAN circuit pack. The following table summarizes the IP Solutions configurations and the circuit packs and software used with each. TCP/IP-Connected Trunks IP-connected trunks allow trunk groups to be defined as tie lines between switches over a virtual private network (VPN). Trunks using IP connectivity provide cost-reduction and simplified management. Benefits include a reduction in long distance voice and fax expenses, facilitation of global communications, full-function networks with data and voice convergence, and network optimization by using the existing network resources. H.323 Trunk The TN802B IP Interface in Medpro mode enables H.323 trunk service using IP connectivity between two DEFINITY ECS systems. H.323 trunk groups can be configured as DEFINITY-specific tie trunks supporting ISDN trunk features such as DCS+ and QSIG, or as generic tie trunks permitting interconnection with other IP SolutionsCircuit Pack Requirements Software Requirements R7 R8 Trunks IP Trunk TN802 TN802B in ip trunk mode with TN799B– H.323 Trunk – TN802B in medpro mode with TN799B– IP SoftphonesVOIP IP Softphone – TN802B in medpro mode with TN799BDEFINITY IP Softphone, Microsoft NetMeetinga a. The IP Softp hones should work with other aud io ap p lic ations that are fully H.323 v2-c ompliant. DEFINITY IP Solutions was d evelop ed and tested with Microsoft NetMeeting .Dual-Connection IP Softphone– TN799B DEFINITY IP Softphone CentreVu IP Agent – TN799B DEFINITY IP Softphone
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 187 IP Solutions 2 vendors’ H.323 v2-compliant switches, or as direct-inward-dial (DID) type of “public” trunk providing access to the switch for unregistered users. A variety of signaling options can be chosen by the system administrator. IP Trunk The IP Trunk mode will typically be chosen for interoperability with existing TN802 (as opposed to the TN802B) IP Interface circuit packs. IP Trunk can be used only between two DEFINITY switches. Each IP Interface circuit pack in IP Trunk mode provides a basic twelve-port package that can be expanded up to a total of 30 ports. H.323 Trunk Administration This section describes the administration steps needed to setup H.323 trunks. The first subsection covers the enabling administration that needs to be in place before the trunk administration can be done. The second subsection gives a summary of the H.323 trunk administration. Detailed procedural steps and the screens used for this administration are given in DEFINITY ECS Administration for Network Connectivity , 555-233-504. Screen fields not mentioned here are administered as in previous releases. Enabling Administration Before you can administer an H.323 trunk, a few customer options and circuit pack parameters need to be properly set. In addition, there are some optional maintenance and IP parameters that can be administered. These enabling settings are summarized here. Optional Features (System Parameters Customer Options) The Optional Features screen must be administered by the init login. Open the screen with the change command (ch sys cu) and set the following fields: page 1 nG3 Version = V8 nMaximum H.323 Trunks = number purchased; must be greater than 0. page 3 nH.323 Trunks? = y nISDN-PRI? = y
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 188 IP Solutions 2 Circuit Pack The C-LAN and IP Interface assembly circuit packs must be administered on the Circuit Pack screen. Open the Circuit Pack screen with the change command (ch ci) and enter the board codes in available port slots: nC-LAN nCode = TN799 nSfx = B nName = C-LAN IP Interface assembly — enter in a slot with at least two empty slot before it nCode = TN802 nSfx = B nName = MAPD Board {entered automatically by system} The two slots immediately before this slot are automatically populated as follows: nCode = DSMAPD {displays automatically} Change DSMAPD to MEDPRO {the IP Interface board defaults to the IP Trunk mode, which is specified by the DSMAPD in this field. Changing this field to MEDPRO changes the board’s mode to MEDPRO} nSfx = {blank} nName = Reserved - IP {displays automatically} Maintenance-Related System Parameters Four parameters on the Maintenance-Related System Parameters screen set threshold values for network performance: page 4 nRoundtrip Propagation Delay (sec) High: 800_ Low: 400_ nPacket Loss (%) High: 40__ Low: 15__ nPing Test Interval (sec): 20 nPings per Measurement Interval: 10 These parameters have no effect unless the bypass function is activated on the Signaling Group screen. If the bypass function is activated for a signaling group, ongoing measurements of network activity collected by the system are compared with these values. If the values of these parameters are exceeded by the current measurements, the bypass function terminates further use of the network path associated with the signaling group. The following actions are taken when thresholds are exceeded: nexisting calls are maintained nincoming calls are allowed
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 189 IP Solutions 2 noutgoing calls are blocked on this signaling group; if so administered, blocked calls are diverted to alternate routes (either IP or circuits) as determined by the administered routing patterns You can use the default values set for these parameters, or you can change them to fit the needs of your network. The Maintenance-Related System Parameters screen can be administered by the init, inads, or craft logins. Open the screen with the change command (ch sys ma). IP Parameters The IP Parameters screen allows you to specify the type of codec used for voice compression/decompression. The difference between codecs is in the compression algorithm: some codecs compress the voice data more than others. A greater degree of compression results in lower bandwidth requirements on the network, but may also introduce transmission delays and lower voice quality. The default codec is set for G711. This can be changed to one of four others if the G711 does not meet your desired voice-quality/bandwidth tradeoff specification. Also, if the far-end switch is a not a DEFINTIY ECS, you may need to change the codec to match one that is supported by that switch. The order in which the codecs are listed on this screen is the order of preference of usage. A trunk call between two DEFINITY switches will be set up to use the first common codec listed on the two IP Parameters screens. You can also use the Audio IP port number range field to specify a block of port numbers to be used for audio connections. Then, if your network is equipped with the appropriate data filtering devices, audio data can be segregated from other data traffic to improve quality of service. Open the screen with the change command (ch ip-p) and set the following fields: nCodec type = {enter as many of the following types as supported by this switch, in the preferred order of usage — G711A, G711Mu, G723-6.3k, G723-5.3k, G.729A}. Refer to the following table of bandwidth requirements to decide which codecs to administer: nAudio IP port number range = UDP Port Rang e Min: 2048 Max: 65535 Codec Bandwidth Requirement G711 A-law @ 64Kbps 117.6 Kbps G711 Mu-law @ 64Kbps 117.6 Kbps G723 @ 6.3Kbps 31.1 Kbps G723 @ 5.3Kbps 29.6 Kbps G729 A-law @ 8Kbps 33.6 Kbps
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 190 IP Solutions 2 H.323 Trunk Administration — Task Summary After the enabling administration is complete, you can administer the H.323 IP trunks. The screens and fields that need to be administered are listed below. NOTE: This is only a list of screens and the fields that need to be administered. The values that need to be entered in these fields are described in DEFINITY ECS Administration for Network Connectivity , 555-233-504. Node names A node name and IP address must be entered on the Node Names screen for each C-LAN and IP Interface board on the local switch. For each far-end node that the H.323 trunks on the local switch will connect to, a node name and IP address must be entered for the far-end gatekeeper, which is a C-LAN board if the far-end is a DEFINITY switch. Enter values in these fields: nNode Name nIP Address IP Interface Each DEFINITY switch in an IP network has one IP Interfaces screen. One line on this screen must be administered for each C-LAN and each IP Interface board. Enter values in these fields: nNetwork regions are interconnected? nEnable nTy p e nSlot nCode nSfx nNode Name nSubnet Mask nDefault Gateway Address nRegion Ethernet Data Module A data module screen, type ethernet, must be administered for each C-LAN board on the switch. Enter values in these fields: nTy p e nPo r t nLink
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 191 IP Solutions 2 nName nNetwork uses 1’s for broadcast address? Signaling Group Each H.323 trunk must be assigned to a signaling group. Enter values in these fields: page 1 nGroup Type nTrunk Group for Channel Selection nNear-end Node Name nNear-end Listen Port nFar-end Node Name (Optional) nFar-end Listen Por t (Optional nLRQ Required? nCalls Share IP Signaling Connection? nBypass If IP Threshold Exceeded? Page 2 — Administered NCA TSC Assignment NCA TSCs need to be administered only if this signaling group is to be used for DCS, AUDIX, MASI, or as Gateway. Administration of TSCs is the same as in previous releases. Trunk Group Each H.323 trunk must be assigned to a trunk group, which is assigned to a signaling group. Enter values in these fields: page 1 nGroup Type nCarrier Medium nService Type nCodeset to Send Display nTe s t C a l l I T C nTe s t C a l l B C C page 2 nUsed for DCS? nPBX ID nDCS Signaling
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 192 IP Solutions 2 page 4—trunk group members assignment nPo r t nCode nName nNight nSig Grp Network Regions The Region field on the IP Interfaces screen allows you to set up segregated groups of C-LAN and IP Interface (Medpro) resources. This feature can be used in a variety of ways. For example, you could use regions to allocate specific C-LAN and IP Interface boards to H.323 trunks and others to stations; or you could use regions to avoid multimedia traffic over low bandwidth or high-latency network links. DEFINITY Internet Protocol (IP) Softphones DEFINITY IP® Softphone is a collection of computer telephony integration (CTI) applications that enables you to control telephone calls (both incoming and outgoing) directly from your personal computer (PC). DEFINITY IP Softphone enables you to log into your companys DEFINITY server remotely and make and receive telephone calls from the telephone extension. These applications run with Microsoft ® Windows® NT Workstation 4.0 or later, Microsoft Windows NT® Server 4.0 or later, Microsoft Windows 98, and Microsoft Windows 95. DEFINITY IP Softphones extend the level of DEFINITY services. They turn a PC or a laptop into an advanced telephone. DEFINITY IP Softphones allow you to send voice and fax from the DEFINITY ECS through an Internet Protocol (IP) network to other DEFINITY systems that have this feature. You can place calls, take calls, and handle multiple calls on your PC. DEFINITY IP Softphones extend DEFINITY multifunction, multiline features support to IP-connected endpoints (typically user PCs). With certain exceptions, every feature available for wired-endpoint voice calling is available for IP-based calling; it supports full internetworking with conventional circuit-switched stations and trunks. IP Softphone Configurations DEFINITY IP Softphone supports the following three configurations: nRoad-Warrior Configuration (Voice over IP The road -warrior c onfiguration enab les travelers to use the full DEFINITY ECS feature set from temp orary remote loc ations anywhere in the world (suc h as a hotel room). The road -warrior c onfiguration c onsists of two
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 193 IP Solutions 2 software ap p lic ations running on a PC that is c onnec ted to DEFINITY ECS over an IP network. The sing le network c onnec tion b etween the PC and the DEFINITY ECS c arries two c hannels, one for the sig naling p ath and one for the voic e p ath. DEFINITY IP Softp hone hand les the c all sig naling and an H.323 V2-c omplilant aud io app lic ation, suc h as Mic rosoft NetMeeting 3.0x, hand les the voic e c ommunic ations. You p lac e and rec eive c alls via DEFINITY IP Softp hone and use the H.323 PC aud io ap p lic ation to sp eak to and hear the other p arties on c alls via a head set c onnec ted to your PC or a mic rop hone c onnec ted to (or integ rated with) your PC. The DEFINITY server routes all of your inc oming and outg oing c alls over the c onnec tion between your PC and the DEFINITY server. In the road -warrior c onfig uration, Mic rosoft NetMeeting has b een c onfig ured to run in the b ac kg round and uses only the aud io p ortion of the ap p lic ation. The d ata c ollab oration feature of NetMeeting c an b e used as a stand -alone ap p lic ation, b ut it is d isab led d uring a DEFINITY IP Softp hone session. You c an use an H.323 ap p lic ation other than Mic rosoft NetMeeting 3.0x in the road-warrior configuration. However, if you use an H.323 application other than Mic rosoft NetMeeting 3.0x, that H.323 ap p lic ation will not run in the b ac kg round like Mic rosoft NetMeeting . NOTE: DEFINITY IP Softp hone works with any H.323 Version 2-c omp liant ap p lic ation (suc h as Mic rosoft NetMeeting 3.0x) that c an register with an E.164 alias.
What’s New in DEFINITY ECS Release 8.2 Job Aid 555-233-754 Issue 1 April 2000 Networking Enhancements 194 IP Solutions 2 Figure 13. Road-Warrior Configuration (Voice over IP) nTelecommuter Configuration (Dual Connection The telec ommuter c onfig uration of DEFINITY IP Softp hone enab les telec ommuters to use the full DEFINITY ECS feature set from home. In this c onfig uration, you use two c onnec tions to the DEFINITY server. Over the first c onnec tion (via d ial-up networking or a network interfac e c ard ), you log into the DEFINITY server and c ontrol all of your inc oming and outgoing c alls. Over the sec ond c onnec tion (whic h is a sep arate telep hone line), you sp eak to and hear the other p arties on your c alls. The DEFINITY server routes all of your voic e c alls to the sep arate telep hone line, enab ling you to sp eak to and hear the other p arties via the telep hone attac hed to that line. In effec t, the telep hone ac ts like the hand set on the DEFINITY telep hone in your offic e. When you make or answer a c all with DEFINITY IP Softp hone, your sep arate telep hone line is c ontrolled b y the DEFINITY server. While the DEFINITY server c ontrols this telep hone line, you are unab le to p lac e c alls from the telep hone attac hed to this telep hone line. Any dig its you dial from