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Lucent Technologies Octel 100 Implementation And Service Manual

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Page 501

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-3
3.  Click Backup Files. The Backup Files dialog box displays.
4.  Under Data Files to be Backed Up, select the files you want to back up:
· Mailbox Database Files – Creates a backup of all files in the \CVR1
directory. These files contain information pertaining to system mailboxes,
including subscribers’ new and sav ed message counts.
· Subscriber Greeting Files – Creates a backup of all .GRT files in the...

Page 502

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-4
Using Quick Assist to Restore System Files
The Restore feature allows you to restore backup files you created with Quick Assist.
To restore system files:
1.  If the messaging system is running, select Exit from the File menu to shut it down.
2.  Double-click the QASSIST icon in the program folder. The Quick Assist dialog box
displays.
 
3.  Click Restore File. The Restore Files dialog box displays.
4....

Page 503

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-5
9.  W hen the system displays a message that the restore is complete, press any key to
return to the Quick Assist dialog box.
10.  To close Quick Assist, click Exit.
Using Quick Assist to Recover System Files
The Recov er feature allows you to v erify system file integrity and to rebuild certain files
if they become damaged. Recov erable files are those that contain important site-specific
information...

Page 504

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-6
3.  Click Recov er Files. The Recov er Files dialog box displays.
 
4.  In the Driv e where \cv r1 files are located field, v erify the driv e displayed in the field
is the driv e where the \CVR1 directory is located.
5.  Under Recov ery Mode, select the Verify option. W hen you run Verify, you do not
need to select Recov ery Options or specify a mailbox to receiv e unattached
messages.
6.  Under Report...

Page 505

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-7
10.  Click the icon in the upper-left corner of the window and select Close to return to the
Recov er Files dialog box.
11.  To return to the Quick Assist dialog box, click Cancel.
12.  To close Quick Assist, click Exit.
Running a Partial Mailbox Update
The Update (partial) feature allows you to update only those mailboxes that may be
corrupt and to locate any unattached messages. W hen you run Quick Assist...

Page 506

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-8
3.  Click Recov er Files. The Recov er Files dialog box displays.
 
4.  In the Driv e where \cv r1 files are located field, v erify that the displayed driv e is the
driv e where the \CVR1 directory is located.
5.  In the Mailbox to receiv e unattached messages field, enter the mailbox in which you
want the system to place messages with inv alid header information. (Unattached
messages with v alid header...

Page 507

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-9
11.  To begin the update, click Start. The Recov er Status dialog box displays.
 
  The system copies the files in the \CVR1 directory into a directory named
\~REPAIR~. Do not delete the files from the \~REPAIR~ directory until you are
confident the system has corrected any file damage.
  The Searching Directory and Processing Mailbox fields display the directory and
mailbox currently being processed. The...

Page 508

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-10
Running an Update on All Mailboxes
The Update (all boxes) feature allows you to update all system mailboxes.
Use this feature only when recommended during Verify or Update (partial) and only
under the guidance of a technical support representativ e.
W hen you run Quick Assist in Update (all boxes) mode, the system:
·  Deletes and rebuilds the index file used for reports by name, search lists, and...

Page 509

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-11
3.  Click the Recov er File button. The Recov er Files dialog box displays.
 
4.  In the Driv e where \cv r1 files are located field, v erify that the displayed driv e is the
driv e where the \CVR1 directory is located.
5.  Under Recov ery Mode, select the Update (all boxes) option.
6.  In the Mailbox to receiv e unattached messages field, enter the mailbox in which you
want the system to place messages...

Page 510

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-12
  The system copies the files in the \CVR1 directory into a directory named
\~REPAIR~. Do not delete the files from the \~REPAIR~ directory until you are
confident the system has corrected any file damage.
  The Searching Directory and Processing Mailbox fields display the directory and
mailbox currently being processed. The Errors and W arnings fields reflect the
respectiv e number of errors and warnings...
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