Lucent Technologies Octel 100 Implementation And Service Manual

Implementation and Service Manual  Displaying System Statistics22-1
CHAPTER 22
Displaying System Statistics
This chapter prov ides information on displaying sev en different kinds of system statistics
screens to help you monitor messaging system usage. You can display the following:
·  Channel Status window
·  Mailbox Status screen
·  Calls per Hour screen
·  System Usage screen
·  50% Contention screen
·  100% Contention screen
·  System Status dialog box 

22.  Displaying System Statistics
Implementation and Service Manual  Channel Status W indow22-2
You can press  to toggle between window displays. This is especially useful if
the Activ ate Digit Grabber (DIGRAB) and Debug Mode options are enabled in System
Setup.
Channel Status Window
The Channel Status window displays the status of each port on the system. You can also
choose to display the number of internal and external calls handled by each port
followed by the av erage length of the calls. The...

22.  Displaying System Statistics
Implementation and Service Manual  Mailbox Status  Sc reen22-3
Interpreting the Mailbox Status Screen
The Mailbox Status screen displays all messaging system mailboxes in columns across
the screen. If necessary, use the scroll bars on the right side and bottom of the screen to
display any mailboxes currently hidden from v iew.
Next to each mailbox number, the Mailbox Status screen displays whether the mailbox
contains new and/or sav ed messages. Each new message is...

22.  Displaying System Statistics
Implementation and Service Manual  Calls per Hour Screen22-4
Calls per Hour Screen
The Calls per Hour screen displays a bar graph depicting the number of calls to the
system per hour during the current day and prev ious days.
Displaying the Calls per Hour Screen
To display the Calls per Hour screen, select Calls per Hour from the W indow menu. The
Calls per Hour screen displays directly below the menu bar. If the Channel Status
window is displayed, the Calls per Hour...

22.  Displaying System Statistics
Implementation and Service Manual  50% Contention Screen22-5
Interpreting the System Usage Screen
Av ailable system time is calculated by multiplying the number of ports installed on the
system by 60 minutes. For example, if the system has four ports, the av ailable system
time in one hour for the system is 240 minutes (60 x 4). Usage is the percentage of the
av ailable system time in an hour that the system handled calls.
The left side of the System Usage screen...

22.  Displaying System Statistics
Implementation and Service Manual  100% Contention Screen22-6
Interpreting the 50% Contention Screen
The left side of the 50% Contention screen displays the percentage of 50% port
contention. The bottom of the graph displays the time of day in six-hour segments
starting at midnight. Each bar identifies the percentage of av ailable time the system
handled calls during a giv en hour. If the system did not receiv e any calls during a
particular hour, the graph displays a...

22.  Displaying System Statistics
Implementation and Service Manual  Sys tem Status  Dialog Box22-7
Interpreting the 100% Contention Screen
The left side of the graph displays the percentage of the hour that the system
experienced 100% contention. The bottom of the graph displays the time of day in six-
hour segments starting at midnight. Each bar identifies the percentage of av ailable time
the system handled calls during a giv en hour. If the system did not receiv e any calls
during a particular hour,...

22.  Displaying System Statistics
Implementation and Service Manual  Sys tem Status  Dialog Box22-8
Total Calls – Displays the total number of calls handled by the ports on the system since
the system was installed. 

Implementation and Service ManualMaintaining the System23-1
CHAPTER 23
Maintaining the System
This chapter prov ides steps that will help you to perform the following maintenance
functions:
·  Performing system file maintenance
·  Viewing file contents
·  Adding ports and modules
·  Verifying file v ersions
·  Refreshing Message Indicators
·  Maintaining system security
  Procedures in this chapter assume that the hard driv e on which the system is installed is
driv e C, that an additional hard driv e...

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-2
Performing System File Maintenance
The messaging system includes a file maintenance program called Quick Assist that
enables you to back up, restore, and recov er files in the \CVR1, REC0
n, and FAX0n
directories. You can use Quick Assist to:
·  Back up system files
·  Restore backed up system files
·  Verify system file integrity
·  Recov er system f iles
You can also configure the messaging system to run...