Lucent Technologies Octel 100 Implementation And Service Manual

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-13
V-Tree mailboxes that do not hav e greetings or messages associates with them will not
be rebuilt.
If possible, the system restores the following information to the rebuilt mailboxes:
· Greetings – name prompt, optional prompts, personal greeting.
· Mailbox information – first and last name, extension, company, div ision, class
of serv ice number or custom class of serv ice, personal operator.
· Mailbox...

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-14
3.  Click Recov er Files. The Recov er Files dialog box displays.
 
4.  In the Driv e where \cv r1 files are located field, v erify the driv e displayed in the field
is the driv e where the \CVR1 directory is located.
5.  Under Recov ery Mode, select the Rebuild (all boxes) option.
6.  In the Mailbox to receiv e unattached messages field, enter the mailbox in which you
want the system to place messages...

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-15
  The system copies the \CVR1 directory into a directory named \~REPAIR~. Do not
delete the files from the \~REPAIR~ directory until you are confident the system has
corrected any file damage.
12.  The Searching Directory and Processing Mailbox fields display the directory and
mailbox currently being processed. The Errors and W arnings fields reflect the
respectiv e number of errors and warnings the system...

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-16
The default Quick Assist execute command in the STARTUP.CMD file (QASSIST -A -
D
) runs the following automatic power failure recov ery procedures:
1.  Quick Assist runs in Update (partial) mode. If successful, the system is
launched.
2.  If there are problems that Update (partial) cannot correct, a dialog box displays
prompting whether you want to continue. To abort the recov ery procedure, click
No. To...

23. Maintaining the System
Implementation and Service ManualPerforming System File Maintenance23-17
-MnSpecifies the mailbox to receiv e unattached messages
For example, the command QASSIST-A -D 
(which is the default Quick Assist
command used in the STARTUP.CMD file) instructs the system to run Quick Assist in
Update (partial) mode when a power failure has occurred and to delete any unattached
messages. The sample command C:\QASSIST -B1 -I -M2500 
instructs the system
to run Quick Assist in Update...

23. Maintaining the System
Implementation and Service ManualRunning the Lister Utility23-18
Running the Lister Utility
The Lister utility allows you to view the contents of files on the PC. This utility is useful
for rev iewing system files, such as RUNVM.CMD or SET_UP.CFG.
To run the Lister utility to view the contents of a file:
1.  If the messaging system is running, select Exit from the File menu to shut it down.
2.  Double-click the Listen icon in the program folder. The Specify Parameters dialog...

23. Maintaining the System
Implementation and Service ManualAdding Modules and Ports to a System23-19
Adding Modules and Ports to a System
You can purchase optional modules and additional ports to upgrade a system at any
time. The sentinel unit attached to the PC’s parallel port controls access to port licenses
and optional modules such as AMIS.
W hen you purchase additional port licenses or optional modules, you receiv e a disk
containing a utility that upgrades the system’s sentinel protection dev ice...

23. Maintaining the System
Implementation and Service ManualVerifying File Version Information23-20
Verifying File Version Information
The Check Version utility provides a convenient method of determining the exact v ersion
number and date of any of the v oice mail system’s *.EXE, *.DLL, or *.P files. Knowing
which file v ersions the system is running allows you to determine whether newer files are
av ailable and helps technical support representativ es serv e you more efficiently. Check
Version can only...

23. Maintaining the System
Implementation and Service ManualRefreshing Message Indicators23-21
Refreshing Message Indicators
The Messaging Indicator Refresh utility updates or resets the message indicators for all
or specified mailboxes. This utility is useful in situations where message indicators have
been reset (for example, after a switch upgrade or a switch hardware replacement).
WARNING:You should only run this utility under the circumstances described above,
where all of the message indicators...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-22
Protecting Your System
Voice messaging toll fraud has risen dramatically in recent years. Now more than ev er, it
is imperativ e that you take steps to secure your system. Callers into the v oice
messaging/automated attendant system may transfer to an outgoing trunk if adequate
security measures are not implemented. Callers who hav e unauthorized access to a
v oice mailbox can use it as a message drop for...