Lucent Technologies Octel 100 Implementation And Service Manual

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-23
W hen these parameters are disabled, callers dialing an extension that has not been
assigned a mailbox hear, 
“ is not valid. Please redial the number of
the person you are calling.”
It is recommended that these parameters are disabled. For additional information on
these parameters, see Chapter 13, “Setting Up the System.”
Impeding Callers from Accessing the Quick Assist Maintenance
Mailbox
W hen you run Quick Assist...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-24
the length of the system’s mailbox numbers. For example, if the system uses four-digit
mailboxes, it is recommended that the Minimum Length of Password parameter be set to
at least 5. Remember when setting this parameter to balance system security against
ease of use for the subscribers. Setting this parameter too high may make it difficult for
system subscribers to remember their passwords.
For additional information...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-25
Providing Notification of Unsuccessful Mailbox Login Attempts
The system can v oice notification to subscribers when one or more unsuccessful login
attempts hav e been made to their mailboxes. This feature informs subscribers that
someone may hav e attempted to gain unauthorized access to their mailboxes.
The Failed Login Notification option on the Class of Serv ice dialog box determines
whether this feature is...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-26
Deleting Unused Mailboxes Immediately
If a mailbox is no longer being used, it is recommended that you immediately delete that
mailbox from the system. This prev ents anyone from gaining unauthorized system
access through the mailbox. If a mailbox is being reassigned to a new mailbox owner, it
is strongly recommended that you delete, then re-create the mailbox.
For additional information on deleting system mailboxes,...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-27
Using Supervisor Passwords to Restrict System Management
Access
Access to system management features is password-protected. There are two lev els of
system manager passwords. Lev el 2 access allows a system manager to create, edit,
and delete mailboxes; to access reports and system statistics; to create and specify
prompts; maintain network nodes; and to create V-Trees. Lev el 3 access allows a
system manager to...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-28
Security Checklist
It is recommended that the following checklist to be used to ensure that the security measures listed
below are implemented, as appropriate, on the messaging system.
_____1. (Required) Store the messaging system PC in a secure area.
_____2. (Required - Toll Fraud) Disable the Transfer Inv alid Mailboxes During Hours and Transfer
Inv alid Mailboxes After Hours parameters on the Inv alid Mailbox tab...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-29
_____18. (Recommended) Notify the local serv ice prov ider of any changes to lev el 2 or lev el 3
superv isor passwords in case remote maintenance is required.
_____19. (Required) Contact the system representativ e to determine what security features are
av ailable for the phone system and how to implement them. Before implementing any
security features on the phone system, contact a technical support representativ e...

23. Maintaining the System
Implementation and Service ManualProtecting Your System23-30
Notes: 

Implementation and Service Manual  Testing and Troubleshooting the System24-1
CHAPTER 24
Testing and Troubleshooting the System
After you install and set up the messaging system, you should test the integration with
the phone system and the software features to ensure that the entire system works
properly. The topics included in this chapter will help you to:
·  Test the messaging system to ensure that it is correctly installed and configured
·  Troubleshoot possible program problems you may encounter
·...

24. Testing and Troubleshooting the System
Implementation and Service Manual  Testing and Troubleshooting the System24-2
Testing and Troubleshooting the System
After you install and set up the messaging system and optional add-on modules at the
customer site, it is essential that you test the software to ensure that it is correctly
configured and functioning as intended. To thoroughly test the software, you must
exercise all Automated Attendant and Voice/Fax Mail features to confirm that all calls...