Lucent Technologies Octel 100 Implementation And Service Manual

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Voice Fax Server19-19
19.  If you selected Netware in step 17, enter the following information under Nov ell
NetW are Serv er Setup:
· Server Name – Enter the name of the LAN serv er where the \VMBOX
directory is located. The LAN Administrator entered this information in step 1
of the Nov ell NetW are Configuration W orksheet.
· Login Acct Name – Enter VFS_ACCT
, the account name the LAN
Administrator was...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Voice Fax Server19-20
21.  If you are installing Visual Mailbox in an NT Serv er implementation, skip to step 24.
If you are installing Visual Mailbox in a Nov ell NetW are implementation, when the
necessary files hav e been copied, the Path for NET.CFG dialog box displays. This
dialog box allows you to v erify the NET.CFG file to be updated by the system.
  If the system cannot locate a NET.CFG file, a dialog...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualConfiguring the Messaging System Software19-21
If the Voice Fax Serv er does not load when you restart the PC, use the following
procedure to attempt to manually load the software.
To attempt to manually load the software if the Voice Fax Server does not load:
1.  Open an OS/2 window.
2.  From the \CVR directory prompt, type START VFSLOG 
and press . This
command manually loads the Voice Fax Serv er’s log utility, which...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-22
Once you are sure that the Voice Fax Serv er is running properly, disable the VFS Debug
Flag option on the Serv er tab in System Setup, which you enabled during Voice Fax
Serv er installation.
Performing Visual Mailbox Maintenance
This topic discusses Visual Mailbox maintenance, including v iewing the activ ity log file,
shutting down the Voice Fax Serv er, generating a listing and...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-23
Shutting Down and Restarting the Voice Fax Server
The Voice Fax Serv er is automatically shut down each time you exit the messaging
system. If you need to shut down the Voice Fax Serv er while the messaging system is
running (to upgrade the system, for example), you can exit it manually from the VFS Log
Utility window.
To shut down the Voice Fax Server manually:
1.  Press  to open...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-24
· IMGVIEW.EXE – An executable file that runs the Visual Fax feature.
· POST2.DLL – A file that directly communicates POSTROOM information from
the client PC to the serv er.
· POSTMAST.EXE – An executable file for POSTROOM error reporting.
· PR2FILE.DLL – A file used to communicate POSTROOM information on a LAN
using the shared files protocol.
· SETUP.EXE – An executable file that...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-25
· “Inv alid Connection Handle Error”
·  “Cannot read file due to factor error – s2w.dat”
To correct these errors, check the following:
·  Ensure the Voice Fax Serv er application is running.
·  Ensure the serv er name in the VMXGATE.INI file matches the VFS serv er name
indicated on the Serv er tab in System Setup.
·  Ensure the user’s network driv e mapping is correct.
·  Ensure...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-26
Network Fault Errors
The following error messages are due to network errors, ov erload, or missing files.
Contact the network administrator for information regarding network status.
· “Cannot read file due to fatal error”
·  “Cannot write file due to fatal error”
·  “Cannot read file due to sharing v iolation”
·  “Cannot write file due to sharing v iolation”
·  “Null connection...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualPerf orming Vis ual Mailbox Maintenanc e19-27
Channel Status Error
If the system Channel Status window displays the status EXTERNAL APPLICATION on
a port for an excessiv e amount of time, and you determine that the call must be dropped
from the port, contact a technical support representativ e.
Inactive Client Polling Problems
The Voice Fax Serv er polls inactiv e client PCs ev ery 30 minutes. W hen polled, the client
PC must...

19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Client Software on the LAN Server19-28
Installing the Client Software on the LAN Server
Visual Mailbox must access certain files to operate successfully on a client PC desktop.
These files are collectiv ely referred to as 
client software. You can set up Visual Mailbox
to access client software files either of two ways:
·  Install the client software files on the LAN serv er
· Install the client software files...