Lucent Technologies GuestWorks Issue 6 Technician Handbook

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
91 Miscellaneous Translations 
Class of Service (Switch)
You must make assignments to the Class of Service (COS) on the switch. 
!CAUTION:
Do not assign the Client Room feature to the COS of any of the following:
— front desk telephones
— housekeeping telephones
— office staff telephones
— guest services telephones
— automatic selection of DID telephone numbers (XDID station types).
If assigned as a Client...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
92 Miscellaneous Translations 
Use the change cos command to administer the COS. The following screen 
shows an example COS using the COS numbers given in the previous list. 
Features assigned with the COS must be approved by the customer.
change cosPage 1 of 1
                                CLASS OF SERVICE
                             0  1  2  3  4  5  6  7  8  9 10 11 12 13 14 15
 Auto Callback...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
93 Miscellaneous Translations 
Class of Restriction (Switch)
You must create several Classes of Restriction (COR) to separate features and 
services among the different groups of users and equipment. The COR also con-
trols calling permissions between CORs. That is, you can restrict one group of 
users from calling another group through the COR. The following is a list of these 
general COR groups (and the...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
94 Miscellaneous Translations 
This is an example COR for the guest rooms, front desk, housekeeping, and the 
office staff.
change cor 1                                        Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 1
          COR Description: GUEST ROOMS
                      FRL: 7                                APLT? y
Can Be Service Observed? n...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
95 Miscellaneous Translations 
This is an example COR for the guest services.
change cor 4 Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 4
          COR Description: GUEST SERVICES
                      FRL: 3  APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: 1...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
96 Miscellaneous Translations 
This is an example COR for an outgoing trunk group. 
change cor 20 Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 20
          COR Description: OUTGOING TRUNK GROUP
                      FRL: 0 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
97 Miscellaneous Translations 
This is an example COR for an incoming trunk group. 
change cor 21 Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 21
          COR Description: INCOMING TRUNK GROUP
                      FRL: 0 APLT? y
Can Be Service Observed? n Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
98 Miscellaneous Translations 
This is an example COR for the Call Vectoring procedures, INTUITY AUDIX voice 
ports, and INTUITY AUDIX hunt groups. For the Calling Party 
Restriction field, use outward if outcalling and faxes are not being used.
change cor 30 Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 30
          COR Description: CALL VECTORING...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
99 Miscellaneous Translations 
This is an example COR for the netcon, processor interface link, and data 
modules.
change cor 50  Page   1 of  4
                              CLASS OF RESTRICTION
               COR Number: 50
          COR Description: NETCON/PROC LINK/DATA MODULES
                      FRL: 7                                APLT? y
Can Be Service Observed? n Calling Party Restriction: none...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
100 Miscellaneous Translations 
Class of Service (INTUITY)
Use the following screens to administer the INTUITY COS for the guest rooms 
and the office staff INTUITY AUDIX subscribers. To access the INTUITY COS 
screens, use the AUDIX Administration command, and then the change cos 
command. On Page 1, the Type field must be set to call-answer. See 
INTUITY 
Messaging Solutions Administration
 for more...