Lucent Technologies GuestWorks Issue 6 Technician Handbook

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
121 Miscellaneous Translations 
Guest Room Telephones (Switch)
!DANGER:
Check your system for TN793 and TN2793 analog line circuit packs. If the 
TN793 is vintage 5 or earlier, or if the TN2793 is vintage 3 or earlier, do not 
use these circuit packs with telephones requiring neon message waiting 
lamps. Request a remediation update for those circuit packs. Contact your 
Lucent representative and request...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
122 Miscellaneous Translations 
On Page 3:
nRoom — Enter the room number. When the hospitality parameter Display 
Room Information in Call Display is enabled, this room number and guest 
name are displayed. Do not put the word “room” in front of the room num-
ber.
nList1 — You may want to populate an Abbreviated Dialing system list to 
be used for one-button access to guest services.
nLine Appearance — Enter...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
123 Miscellaneous Translations 
Use the change system-parameters hospitality command to determine 
whether guest room information will be shown on digital display telephones 
typically used by front desk or office personnel. This may be a security issue for 
the customer. Use the Display Room Information in Call Display 
field to enable or disable this feature.
change system-parameters hospitality  Page   2...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
124 Miscellaneous Translations 
Administering Analog Caller ID (Switch)
The TN2793B and TN793B analog line circuit pack can be administered to deliver 
Incoming Calling Line Identification (ICLID) data to either stand-alone Caller ID 
displays or telephones with built-in Caller ID displays. For this feature to work, the 
serving central office (CO) must support delivery of Caller ID information over the...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
125 Miscellaneous Translations 
nDisplay Calling Number for Room to Room Caller ID Calls 
— Enter y or n to determine whether guest room information will be shown 
on analog caller ID telephones for calls between guest rooms. This may be 
a security issue for the customer.
Administering Caller ID Station Options
Use the add station or change station commands to administer the Caller ID 
options for each...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
126 Miscellaneous Translations 
Suite Telephones (Switch)
There are two features that better enable the setup of suite telephones: Suite 
Check-In and Station Hunt Before Coverage.
Suite Check-In allows the switch to check-in more than one telephone with one 
check-in command, whether the command is done from the switch or from the 
PMS. This is done by setting up a “hunt-to chain” between a primary...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
127 Miscellaneous Translations 
Enabling Suite Check-In
Use the change system-parameters hospitality command, Page 3, to enable 
the Suite Check-In feature.
Administering Station Hunting
Use the add station XXXX or change station XXXX command to administer 
Hunt-To Stations. Based on the previous suite example, the following screen 
shows how you would administer station hunting from primary extension 7207...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
128 Miscellaneous Translations 
The following screen shows how you would then administer station hunting from 
secondary extension 7887 to secondary extension 7897.
You would repeat this administration for each telephone in the hunting group.
Administering Station Hunt Before Coverage
Use the change system-parameters coverage-forwarding command, Page 1, 
to enable or disable Station Hunt Before Coverage....

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
129 Miscellaneous Translations 
Considerations
There are some considerations when setting up suite telephones.
nAutomatic Selection of DID Numbers for Guest Rooms
If Automatic Selection of DID Numbers is active, a DID number is assigned 
only to the primary extension (the one that appears in the check-in mes-
sage), not to all of the secondary hunt-to extensions.
nAutomatic Wakeup
An Automatic Wakeup will be...

GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
130 Miscellaneous Translations 
nDial by Name
Secondary extensions that are checked in as part of a suite have an aster-
isk (*) inserted before the name that is stored in the names database. This 
prevents someone using Dial by Name to access a secondary extension; 
only the primary extension can be accessed. However, when a guest calls 
the attendant or a display telephone from one of the secondary...