Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
87 Telephone feature buttons 
4
noans-alrt RONA Redirection on No Answer Alert: indicates 
a Redirection on No Answer timeout has 
occurred for the split. 1 per split
normal Normal 
Mode Normal (display button): places the 
station’s display into normal call 
identification mode. 1 per 
station
off-bd-alm Off board 
alarmOff board Alarm: associated status lamp 
lights if an off-circuit pack major,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
88 Telephone feature buttons 
4
priority Priority Call  Priority Calling: allows a user to place 
priority calls or change an existing call to 
a priority call.1 per 
station
q-calls
(Grp: ___)NQC Queue Calls: associated status lamp 
flashes if a call warning threshold has 
been reached. Grp: Group number of hunt 
group.1 per hunt 
group per 
station
q-time
(Grp: ___)OQT Queue Time: associated status...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
89 Telephone feature buttons 
4
serv-obsrv Service 
Observing Service Observing: activates Service 
Observing. Used to toggle between a 
listen-only and a listen-talk mode.1 per 
station
signal
(Ext: ___)Signal 
(name or 
ext #) Signal: allows the user to use one button 
to manually signal the associated 
extension. The extension cannot be a 
VDN extension.1 per signal 
extension
ssvn-halt ssvn-halt...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
90 Telephone feature buttons 
4
verify Verify Busy Verification: allows users to make 
test calls and verify a station or a trunk. 1 per 
station
vip-retry VIP Retry VIP Retry: starts to flash when the user 
places a VIP wakeup call and continues to 
flash until the call is answered. If the VIP 
wakeup call is not answered, the user can 
press the VIP Retry button to drop the call 
and reschedule the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
91 Telephone feature buttons 
4
whisp-act Whisper 
Page 
ActivationWhisper Page Activation: allows a user to 
make and receive whisper pages. A 
whisper page is an announcement sent to 
another extension who is active on a call 
where only the person on the extension 
hears the announcement; any other parties 
on the call cannot hear the announcement. 
The user must have a class of restriction 
(COR)...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
92 Adding abbreviated dialing lists 
4
Adding abbreviated dialing lists
Abbreviated dialing is sometimes called speed dialing. It allows you to dial a short 
code in place of an extension or phone number.
When you dial abbreviated-dialing codes or press abbreviated-dialing buttons, 
you access stored numbers from special lists. These lists can be personal (a list of 
numbers for an individual phone),...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
93 Adding abbreviated dialing lists 
4
2. Enter a number (in multiples of 5) in the Size field. This number defines 
the number of entries on your dialing list.
For example, if you have 8 phone numbers you want to store in the list, 
type 
10 in the Size field.
3. If you want another user to be able to add numbers to this list, enter their 
extension in the Program Ext field.
For example, if you want...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
94 Adding abbreviated dialing lists 
4
4. Type 3 in the list number field.
When you assign a group or personal list, you must also specify the 
personal list number or group list number.
5. Press 
ENTER to save your changes.
The user at extension 4567 can now use this list by dialing the feature access code 
for the list and the dial code for the number they want to dial. Alternatively, you 
can...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
95 Adding abbreviated dialing lists 
4
More information
There are limits to the total number of abbreviated dialing list entries, the number 
of personal dial lists, and the number of group dial lists that your system can store. 
Because of these limitations, you should avoid storing the same number in more 
than one list. Instead, assign commonly dialed numbers to the system list or to a 
group...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phone features 
96 Setting up bridged call appearances 
4
Setting up bridged call appearances
Think of a bridged call appearance as a phone (the primary set) with an extension 
(the bridged-to appearance). Both phones can be used to call in and out and both 
show when a line is in use. A call to the primary phone is bridged to a specific 
appearance, or button, on the secondary phone. The secondary phone retains all...