Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Introduction to the DEFINITY system 
47 Notifying a digital pager of an emergency 
2
Instructions
To set up crisis alert to a digital pager:
1. Type 
change system-parameters crisis-alert and press Return.
The Crisis Alert System Parameters
 screen appears.
2. In the Alert Pager field, type 
y.
This allows you to use the Crisis Alert to a Digital Pager feature and causes 
additional crisis alert administration fields to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Introduction to the DEFINITY system 
48 Other useful settings 
2
Other useful settings
There are many settings that control how your system operates and how your 
users phones work. Most of these you administer through one of the System 
Parameters screens. This section describes a few of the items you can enable in 
your system to help your users work more efficiently. See ‘‘
Feature-Related 
System Parameters’’ on page 646...

Managing phones 
49 Adding new phones 
3
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
3
Managing phones
This section explains how to add, swap, upgrade, and remove the phones on your 
system. This section also gives you tips for customizing your own phone (for 
system administration) so it has the feature buttons you need for many 
administration and troubleshooting tasks. 
Note that this section does not tell you how to administer an attendant console. If 
you need to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
50 Adding new phones 
3
Gathering necessary information
1. Determine whether the phone is an analog, digital, ISDN, or hybrid set.
You need this information to determine the type of port you need, because 
the port type and phone type must match. If you do not know what type of 
phone you have, refer to the Type field under ‘‘
Station’’ on page 894 for a 
list of phones by model number.
2. Record the room...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
51 Adding new phones 
3
Every phone must have a valid port assignment, also called a port address. 
The combined board number and port number is the port address. So, if you 
want to attach a phone to the 3rd port on the 01C05 board, the port address 
is 01C0503 (01=cabinet, C=carrier, 05=slot, 03=port).
Tip:
If you add several phones at one time, you may want to print a paper 
copy of the System...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
52 Adding new phones 
3
Completing the station screens
The information that you enter on the station screen advises the system that the 
phone exists and indicates which features you want to enable on the phone.
To access the station screen for the new phone:
1. Type 
add station nnnn and press RETURN, where nnnn is the extension for 
the new phone.
Make sure the extension conforms to your dial plan. You can...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
53 Using templates to add phones 
3
Adding or changing feature buttons
Once you add a phone to the system, you can use the station screen to change the 
settings for the phone, such as adding or changing feature button assignments. The 
system allows you to assign features or functionality to each programmable 
button. It is up to you to decide which features you want for each phone and which 
feature you...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
54 Using an alias 
3
3. Type duplicate station nnnn and press RETURN, where nnnn is the 
extension you want to duplicate.
The system displays a blank Duplicate Station screen.
4. Type in the extension, port address, and phone name for each new phone 
you want to add.
The rest of the fields are optional. You can complete them at any time.
5. Press 
ENTER to save your changes to system memory.
To make changes...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
55 Using an alias 
3
For example, let’s create two aliases: one to add a new 6220 phone to a 
DEFINITY ECS running R7 software and one to add modems to our system.
1. Refer to your new phone’s manual to find the correct alias.
In our example, we find that the 6220 should be administered on a R7 or 
earlier system as a 2500 phone.
2. Type 
change alias station and press RETURN.
The Alias Station screen...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
56 Customizing your phone 
3
Customizing your phone
This section provides recommendations for setting up or enhancing your personal 
phone. You need a phone that is powerful enough to allow you to use all the 
features you may give to other employees. You may want to add feature buttons 
that allow you to monitor or test the system, so that you can troubleshoot the 
system from your phone.
It will be much...