Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
57 Upgrading phones 
3
Upgrading phones
If you want to change phone types for a user and do not need to change locations, 
you can just access the station screen for that extension and enter the new model 
number.
Tip:
This method can be used only if the new phone type matches the existing 
port type (such as digital phone with a digital port).
For example, if a user at extension 4556 currently has a 7410+...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
58 Using TTI to move phones 
3
8. Press ENTER to save your changes.
9. Type 
change station 4567 again and press RETURN.
10. Type 
01C0516 in the Port field.
This is the port that used to be assigned to extension 4575.
11. Update the Room and Jack fields.
12. Press 
ENTER to save your changes.
13. Physically unplug the phones and move them to their new locations.
When you swap phones, the system keeps the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
59 Using TTI to move phones 
3
Before you start
Before you can merge a telephone, you must set the TTI State field to 
voice on the 
Feature-Related System-Parameters screen. You also must set the extension to 
match the port type of the TTI port making the merge request. For example, a 
digital telephone type can merge only to a port on a digital board.
NOTE:
If you use CAMA trunks and you are moving a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
60 Using TTI to move phones 
3
— If the extension is invalid, you receive intercept tone.
— If the system is busy and cannot complete the merge, you receive 
reorder tone. Try the merge again later.
— If the telephone has a download status of pending, you receive 
reorder tone. You need to change the download status to complete to 
successfully complete the TTI merge.
TTI separation from a telephone
To...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
61 Using TTI to move phones 
3
nThe total number of translated telephones and Voice TTI ports in a system 
is limited to the maximum number of administered telephones supported in 
the system. The total number of translated data terminals and Data TTI 
ports in a system is limited to the maximum number of administered data 
modules allowed in the system.
nSet the TTI State field to voice and then set the TTI...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
62 Removing phones 
3
Removing phones
Before you physically remove a phone from your system, check the phone’s 
status, remove it from any group or usage lists, and then delete it from the 
system’s memory.
For example, to remove a phone at extension 1234:
1. Type 
status station 1234 and press RETURN.
The General Status screen appears.
2. Make sure that the phone:
nis plugged into the jack
nis idle (not...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
63 Adding a fax or modem 
3
11. Type remove station 1234 and press RETURN.
The system displays the station screen for this phone so you can verify that 
you are removing the correct phone.
Tip:
Be sure to record the port assignment for this jack in case you want to 
use it again later.
12. If this is the correct phone, press 
ENTER.
If the system responds with an error message, the phone is busy or still...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
64 Adding a DEFINITY IP Softphone 
3
For this example, let’s assume that we have already defined an alias for ‘fax’ as a 
2500 and that we now want to add a fax machine to extension 4444.
To add a fax machine as extension 444, complete the following steps:
1. Type 
add station 4444 and press RETURN. 
2. In the Type field, type 
fax. 
3. In the Port field, type the port address. 
4. In the Name field, type a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
65 Adding a DEFINITY IP Softphone 
3
The telecommuter configuration uses the DEFINITY IP Softphone 
interface (on the user’s PC) and a standard phone. The CentreVu IP agent 
configuration uses the CentreVu IP Agent interface (on the agent’s PC) and 
a call center phone, such as a CallMaster.
Before you start
Be sure that your system has been enabled to use IP Softphones. Display the 
System Parameters...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing phones 
66 Adding a DEFINITY IP Softphone 
3
2. In the Type field, enter H.323.
3. In the Port field, enter 
x. 
4. Press 
ENTER to save your work.
Now, you need to administer the phone (DCP) extension. To do so, complete the 
following steps:
1. Type 
add station 3001 and press RETURN. 
The Station
 screen appears. Note that you choose to change an existing 
DCP extension by using 
change station nnnn in this step,...