Lexmark X544 Manual
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8Remove the used developer unit. 9Place the used developer in the enclosed package. 10Unpack the replacement developer unit. Leave the packaging on the developer unit. 11Gently shake the developer unit side to side. 12Remove the red shipping cover from the developer unit. 13Insert the developer unit. Maintaining the printer201
14Align and insert the imaging kit. 15Replace the waste toner bottle. Maintaining the printer202
16Replace the right side cover. 17Replace the toner cartridges. 18Close the top door. KMCYYCM K Maintaining the printer203
19Close the front door. 3DEF6MNO9WXYZ#2ABC5JKL8TUV01@!.GHI4PQRS7* Cleaning the exterior of the printer 1Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. 2Remove paper from the standard exit tray. 3Dampen a clean, lint‑free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4Wipe only the outside of the printer, making sure to include the standard exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5Make sure the standard exit tray is dry before beginning a new print job. Maintaining the printer204
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. 1Slightly dampen a soft, lint-free cloth or paper towel with water. 2Open the scanner cover. 1 2 3 4 1White underside ADF cover 2White underside scanner glass cover 3Scanner glass 4ADF glass 3Wipe the scanner glass until it is clean and dry. 4Wipe the white underside of the scanner cover until it is clean and dry. 5Close the scanner cover. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Maintaining the printer205
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. Keep the printer in an upright position. Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer206
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrators Guide on the Lexmark Web site at www.lexmark.com. Restoring the factory default settings Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings, often referred to as the factory default settings. 1Make sure the printer is on and Ready appears. 2From the printer control panel, press . 3Press the arrow buttons until Settings appears, and then press . 4Press the arrow buttons until General Settings appears, and then press . 5Press the arrow buttons until Factory Defaults appears, and then press . 6Press the arrow buttons until Restore Now appears, and then press . Submitting changes appears briefly. 7Press , and then press until Ready appears. The following factory default settings are restored: All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. All settings return to the factory default settings except Printer Language in the Setup menu and custom settings in the Network and USB menus. Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: Configuring printer settings Checking the status of the printer supplies Configuring network settings Viewing reports Restoring the factory default settings Viewing the virtual display Setting Web page password protect Setting Panel PIN protect Setting the date and time Administrative support207
To access the Embedded Web Server: 1Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2Click one of the tabs to access information about the printer, change settings, or view a report. Note: If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh to access printer menus. Setting up e‑mail alerts You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed, added, or unjammed. To set up e‑mail alerts: 1Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2Click Settings. 3Under Other Settings, click E‑mail Alert Setup. 4Select the items for notification and type in the e‑mail addresses that you want to receive e‑mail alerts. 5Click Submit. Note: See your system support person to set up the e‑mail server. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: 1Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer you can: View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2Click Reports, and then click the type of report you want to view. Administrative support208
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electronic equipment plugged into the outlet is working. The printer is turned on. Check the printer power switch. The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. All options are properly installed. The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1Open the document you want to print in Adobe Acrobat. 2Click the printer icon. The Print dialog appears. 3Select Print as image. 4Click OK. Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting209
Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin, and then press . CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE USING A RECOMMENDED USB OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Job takes longer than expected to print These are possible solutions. Try one or more of the following: REDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job. CHANGE THE PAGE PROTECT SETTING TO OFF 1From the printer control panel, press . 2Press the arrow buttons until Settings appears, and then press . 3Press the arrow buttons until Setup Menu appears, and then press . 4Press the arrow buttons until Print Recovery appears, and then press . Troubleshooting210