Lexmark X544 Manual

							X54x Series
Users Guide
August 2011 www.lexmark.com
Machine type:
7525
Model numbers:
131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387 
						

							Contents
Safety information.....................................................................................10
Learning about the printer.........................................................................12
Finding information about the printer....................................................................................................12
Selecting a location for the printer..........................................................................................................13
Printer configurations.............................................................................................................................15
Basic functions of the scanner.................................................................................................................15
Understanding the ADF and scanner glass..............................................................................................16
Understanding the printer control panel................................................................................................16
Additional printer setup.............................................................................22
Installing internal options........................................................................................................................22
Available options .............................................................................................................................................. 22
Installing a memory card .................................................................................................................................. 22
Installing a flash memory or font card .............................................................................................................. 26
Installing hardware options.....................................................................................................................29
Installing an optional tray or drawer ................................................................................................................ 29
Attaching cables......................................................................................................................................31
Verifying printer setup............................................................................................................................32
Printing menu settings pages............................................................................................................................ 33
Printing a network setup page.......................................................................................................................... 33
Setting up the printer software...............................................................................................................33
Installing printer software ................................................................................................................................ 33
Updating available options in the printer driver .............................................................................................. 34
Setting up wireless printing.....................................................................................................................34
Information you will need to set up the printer on a wireless network ...........................................................34
Installing the printer on a wireless network (Windows)................................................................................... 35
Installing the printer on a wireless network (Macintosh) ................................................................................. 37
Installing the printer on a wired network ......................................................................................................... 39
Minimizing your printers environmental impact........................................42
Saving paper and toner...........................................................................................................................42
Using recycled paper and other office papers .................................................................................................. 42
Conserving supplies .......................................................................................................................................... 43
Saving energy..........................................................................................................................................44
Using Eco‑Mode................................................................................................................................................ 44
Reducing printer noise...................................................................................................................................... 44
Adjusting Power Saver ...................................................................................................................................... 45 Contents2 
						

							Recycling..................................................................................................................................................46
Recycling Lexmark products ............................................................................................................................. 46
Recycling Lexmark packaging............................................................................................................................ 46
Returning Lexmark cartridges for reuse or recycling ........................................................................................ 46
Loading paper and specialty media............................................................47
Linking and unlinking trays......................................................................................................................47
Linking trays ...................................................................................................................................................... 47
Unlinking trays .................................................................................................................................................. 47
Assigning a Custom Type name ........................................................................................................................ 47
Setting the Paper Size and Paper Type....................................................................................................48
Configuring Universal paper settings......................................................................................................48
Loading the standard 250‑sheet tray and optional 550‑sheet tray.........................................................49
Loading the 650‑sheet duo drawer.........................................................................................................52
Using the multipurpose feeder...............................................................................................................53
Using the manual feeder.........................................................................................................................55
Paper and specialty media guide................................................................57
Paper guidelines......................................................................................................................................57
Paper characteristics......................................................................................................................................... 57
Unacceptable paper.......................................................................................................................................... 58
Selecting paper ................................................................................................................................................. 58
Selecting preprinted forms and letterhead ...................................................................................................... 58
Storing paper...........................................................................................................................................59
Supported paper sizes, types, and weights.............................................................................................59
Paper sizes supported by the printer................................................................................................................ 59
Paper types supported by the printer .............................................................................................................. 61
Paper types and weights supported by the printer .......................................................................................... 61
Paper capacities ................................................................................................................................................ 63
Printing......................................................................................................64
Printing a document................................................................................................................................64
Printing on specialty media.....................................................................................................................65
Tips on using letterhead ................................................................................................................................... 65
Tips on using transparencies ............................................................................................................................ 66
Tips on using envelopes .................................................................................................................................... 67
Tips on using paper labels................................................................................................................................. 67
Tips on using card stock .................................................................................................................................... 68
Printing from a flash drive.......................................................................................................................69
Supported flash drives and file types......................................................................................................70
Printing photos from a PictBridge‑enabled digital camera.....................................................................70
Contents3 
						

							Printing information pages......................................................................................................................71
Printing a font sample list ................................................................................................................................. 71
Printing a directory list...................................................................................................................................... 71
Printing the print quality test pages ................................................................................................................. 71
Canceling a print job................................................................................................................................72
Canceling a print job from the printer control panel ........................................................................................ 72
Canceling a print job from the computer ......................................................................................................... 72
Copying......................................................................................................74
Making copies.........................................................................................................................................74
Making a quick copy ......................................................................................................................................... 74
Copying using the ADF ...................................................................................................................................... 74
Copying using the scanner glass ....................................................................................................................... 75
Copying photos........................................................................................................................................75
Copying on specialty media.....................................................................................................................75
Copying to transparencies ................................................................................................................................ 75
Copying to letterhead ....................................................................................................................................... 76
Customizing copy settings.......................................................................................................................76
Copying from one size to another .................................................................................................................... 76
Making copies using paper from a selected tray .............................................................................................. 77
Copying on both sides of the paper (duplexing) ............................................................................................... 77
Reducing or enlarging copies ............................................................................................................................ 78
Making a copy lighter or darker ........................................................................................................................ 78
Adjusting copy quality ...................................................................................................................................... 79
Collating copies ................................................................................................................................................. 79
Placing separator sheets between copies......................................................................................................... 80
Copying multiple pages onto a single sheet ..................................................................................................... 80
Canceling a copy job................................................................................................................................81
Improving copy quality............................................................................................................................81
E-mailing....................................................................................................82
Getting ready to e-mail...........................................................................................................................82
Setting up the e-mail function .......................................................................................................................... 82
Setting up the address book ............................................................................................................................. 83
Creating an e-mail shortcut using the Embedded Web Server...............................................................83
E-mailing a document..............................................................................................................................83
Sending an e-mail using the keypad ................................................................................................................. 83
Sending an e‑mail using a shortcut number ..................................................................................................... 84
Sending an e-mail using the address book ....................................................................................................... 85
Canceling an e-mail.................................................................................................................................85
Contents4 
						

							Faxing........................................................................................................86
Getting the printer ready to fax..............................................................................................................86
Initial fax setup ................................................................................................................................................. 87
Choosing a fax connection ................................................................................................................................ 88
Connecting to an analog telephone line ........................................................................................................... 89
Connecting to a DSL service .............................................................................................................................. 89
Connecting to a PBX or ISDN system ................................................................................................................ 90
Connecting to a Distinctive Ring Service........................................................................................................... 90
Connecting a telephone or answering machine to the same telephone line ................................................... 91
Connecting to an adapter for your country or region ...................................................................................... 92
Connecting to a computer with a modem ........................................................................................................ 97
Setting the outgoing fax name and number ..................................................................................................... 99
Setting the date and time ................................................................................................................................. 99
Turning daylight saving time on or off .............................................................................................................. 99
Sending a fax.........................................................................................................................................100
Sending a fax using the printer control panel ................................................................................................. 100
Sending a fax using the computer .................................................................................................................. 100
Creating shortcuts.................................................................................................................................101
Creating a fax destination shortcut using the Embedded Web Server ........................................................... 101
Creating a fax destination shortcut using the printer control panel............................................................... 102
Using shortcuts and the address book..................................................................................................103
Using fax destination shortcuts ...................................................................................................................... 103
Using the address book .................................................................................................................................. 103
Customizing fax settings........................................................................................................................103
Changing the fax resolution ............................................................................................................................ 103
Making a fax lighter or darker ........................................................................................................................ 104
Sending a fax at a scheduled time .................................................................................................................. 104
Viewing a fax log ............................................................................................................................................. 105
Canceling an outgoing fax.....................................................................................................................105
Understanding fax options....................................................................................................................105
Original Size .................................................................................................................................................... 105
Content ........................................................................................................................................................... 105
Sides (Duplex) ................................................................................................................................................. 106
Resolution ....................................................................................................................................................... 106
Darkness ......................................................................................................................................................... 106
Improving fax quality.............................................................................................................................106
Forwarding a fax....................................................................................................................................106
Scanning to an FTP address......................................................................108
Scanning to an FTP address...................................................................................................................108
Scanning to an FTP address using the keypad ................................................................................................ 108 Contents5 
						

							Scanning to an FTP address using a shortcut number .................................................................................... 109
Creating an FTP shortcut using the Embedded Web Server.................................................................109
Scanning to a computer or USB flash memory device...............................110
Scanning to a computer........................................................................................................................110
Scanning to a USB flash memory device...............................................................................................111
Understanding scan to computer options.............................................................................................112
Sides (Duplex) ................................................................................................................................................. 112
Darkness ......................................................................................................................................................... 112
Improving scan quality..........................................................................................................................112
Using the Scan Center software............................................................................................................112
Understanding the Scan Center features........................................................................................................ 112
Using the ScanBack utility.....................................................................................................................113
Using the ScanBack Utility .............................................................................................................................. 113
Clearing jams............................................................................................114
Avoiding jams........................................................................................................................................114
Understanding jam numbers and locations..........................................................................................115
200 paper jam.......................................................................................................................................116
201 paper jam.......................................................................................................................................116
202 paper jam.......................................................................................................................................117
230 paper jam.......................................................................................................................................119
235 paper jam.......................................................................................................................................119
242 and 243 paper jams........................................................................................................................119
250 paper jam.......................................................................................................................................120
290 paper jam.......................................................................................................................................120
Understanding printer menus...................................................................122
Menus list..............................................................................................................................................122
Supplies menu.......................................................................................................................................123
Paper menu...........................................................................................................................................123
Default Source menu ...................................................................................................................................... 123
Size/Type menu .............................................................................................................................................. 124
Paper Texture menu ....................................................................................................................................... 126
Paper Weight menu ........................................................................................................................................ 128
Paper Loading menu ....................................................................................................................................... 129
Custom Types menu ....................................................................................................................................... 130
Custom Scan Sizes menu ................................................................................................................................ 131
Universal Setup menu..................................................................................................................................... 131
Reports menu........................................................................................................................................132
Contents6 
						

							Reports menu ................................................................................................................................................. 132
Network/Ports.......................................................................................................................................133
Active NIC menu ............................................................................................................................................. 133
Network menu ................................................................................................................................................ 133
Wireless menu ................................................................................................................................................ 135
USB menu ....................................................................................................................................................... 135
Settings menu........................................................................................................................................137
General Settings menu ................................................................................................................................... 137
Copy Settings menu ........................................................................................................................................ 140
Fax Settings menu........................................................................................................................................... 142
Flash Drive menu ............................................................................................................................................ 148
Print Settings................................................................................................................................................... 151
Set Date and Time........................................................................................................................................... 160
Understanding printer messages..............................................................163
List of status and error messages..........................................................................................................163
Maintaining the printer............................................................................178
Storing supplies.....................................................................................................................................178
Checking the status of supplies.............................................................................................................178
Checking the status of supplies from the printer control panel ..................................................................... 178
Checking the status of supplies from a network computer ............................................................................ 178
Ordering supplies..................................................................................................................................179
Ordering toner cartridges ............................................................................................................................... 179
Ordering imaging kits...................................................................................................................................... 180
Ordering a waste toner bottle ........................................................................................................................ 180
Replacing supplies.................................................................................................................................181
Replacing the waste toner bottle ................................................................................................................... 181
Replacing a black imaging kit .......................................................................................................................... 184
Replacing a black and color imaging kit .......................................................................................................... 190
Replacing a toner cartridge............................................................................................................................. 196
Replacing a developer unit ............................................................................................................................. 198
Cleaning the exterior of the printer......................................................................................................204
Cleaning the scanner glass....................................................................................................................205
Moving the printer................................................................................................................................205
Before moving the printer .............................................................................................................................. 205
Moving the printer to another location.......................................................................................................... 206
Shipping the printer ........................................................................................................................................ 206
Administrative support............................................................................207
Finding advanced networking and administrator information.............................................................207
Restoring the factory default settings...................................................................................................207
Contents7 
						

							Using the Embedded Web Server.........................................................................................................207
Setting up e‑mail alerts.........................................................................................................................208
Viewing reports.....................................................................................................................................208
Troubleshooting.......................................................................................209
Solving basic printer problems..............................................................................................................209
Solving printing problems.....................................................................................................................209
Multiple‑language PDFs do not print .............................................................................................................. 209
Printer control panel display is blank or displays only diamonds ................................................................... 209
Error message about reading USB drive appears ........................................................................................... 209
Jobs do not print ............................................................................................................................................. 210
Job takes longer than expected to print ......................................................................................................... 210
Job prints from the wrong tray or on the wrong paper .................................................................................. 211
Incorrect or strange characters print .............................................................................................................. 211
Tray linking does not work.............................................................................................................................. 211
Large jobs do not collate................................................................................................................................. 211
Unexpected page breaks occur....................................................................................................................... 212
Solving copy problems..........................................................................................................................212
Copier does not respond ................................................................................................................................ 212
Scanner unit does not close ............................................................................................................................ 212
Poor copy quality ............................................................................................................................................ 213
Partial document or photo copies .................................................................................................................. 214
Solving scanner problems.....................................................................................................................214
Checking an unresponsive scanner ................................................................................................................. 214
Scan was not successful .................................................................................................................................. 215
Scanning takes too long or freezes the computer .......................................................................................... 215
Poor scanned image quality............................................................................................................................ 215
Partial document or photo scans .................................................................................................................... 216
Cannot scan from a computer ........................................................................................................................ 216
Solving fax problems.............................................................................................................................216
Caller ID is not shown ..................................................................................................................................... 216
Cannot send or receive a fax .......................................................................................................................... 217
Can send but not receive faxes ....................................................................................................................... 218
Can receive but not send faxes ....................................................................................................................... 219
Received fax has poor print quality ................................................................................................................ 219
Blocking junk faxes.......................................................................................................................................... 220
Solving option problems........................................................................................................................220
Option does not operate correctly or quits after it is installed ...................................................................... 220
Drawers........................................................................................................................................................... 221
Multipurpose feeder ....................................................................................................................................... 221
Memory card .................................................................................................................................................. 222
Solving paper feed problems.................................................................................................................222
Contents8 
						

							Paper frequently jams..................................................................................................................................... 222
Paper jam message remains after jam is cleared ........................................................................................... 223
Page that jammed does not reprint after you clear the jam .......................................................................... 223
Solving print quality problems..............................................................................................................223
Blank pages ..................................................................................................................................................... 223
Characters have jagged or uneven edges ....................................................................................................... 224
Clipped images................................................................................................................................................ 224
Dark lines ........................................................................................................................................................ 224
Gray background............................................................................................................................................. 225
Incorrect margins ............................................................................................................................................ 225
Light colored line, white line, or incorrectly colored line ............................................................................... 226
Paper curl........................................................................................................................................................ 226
Print irregularities ........................................................................................................................................... 226
Repeating defects ........................................................................................................................................... 227
Skewed print ................................................................................................................................................... 227
Print is too light............................................................................................................................................... 228
Print is too dark .............................................................................................................................................. 229
Solid color pages ............................................................................................................................................. 230
Toner fog or background shading appears on the page ................................................................................. 231
Toner rubs off ................................................................................................................................................. 231
Toner specks ................................................................................................................................................... 232
Transparency print quality is poor .................................................................................................................. 232
Uneven print density ...................................................................................................................................... 232
Solving color quality problems..............................................................................................................233
Color misregistration ...................................................................................................................................... 233
FAQ about color printing ................................................................................................................................ 233
Embedded Web Server does not open.................................................................................................236
Check the network connections ..................................................................................................................... 236
Check the network settings ............................................................................................................................ 236
Contacting Customer Support...............................................................................................................236
Notices.....................................................................................................237
Product information..............................................................................................................................237
Edition notice........................................................................................................................................237
Power consumption..............................................................................................................................241
Index........................................................................................................255
Contents9 
						

							Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
regulations.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it. Safety information10