Lexmark X544 Manual
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35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings. Install additional memory, or press to disable Resource Save and continue printing. 37 Insufficient memory to collate job The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print job. Try one or more of the following: Press to clear the message and continue printing. Press , and then press to cancel printing. 38 Memory Full The printer does not have enough memory available to continue printing. You cannot press because of this. Try one or more of the following: Press , and then press to cancel printing. Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary downloaded fonts or macros. Install additional printer memory. 39 Complex page, some data may not have printed The page is too complex to print. Press , and then press to cancel printing. 40 Invalid refill, change cartridge Replace the toner cartridge with a new one. 50 PPDS Font Error The printer has encountered a font error because a specific font may not be installed. Try one or more of the following: Press to clear the message and continue printing. The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. Press , and then press to cancel printing. 51 Defective flash detected Press to clear the message and continue printing. Understanding printer messages171
52 Not enough free space in flash memory for resources Try one or more of the following: Press to clear the message and continue printing. Delete fonts, macros, and other data stored in flash memory. Upgrade to a larger capacity flash memory. Press , and then press to cancel printing. 53 Unformatted flash detected Try one or more of the following: Press to clear the message and continue printing. Format the flash memory. If the message remains, the flash memory may be defective and require replacing. 54 Network Software Error The printer detects that a network port is installed, but cannot communicate with it. The printer disables all communication to the associated network interface. Try one or more of the following: Press to clear the message and continue printing. Turn the printer off and then back on to reset the printer. Upgrade (flash) the network firmware in the printer or print server. 56 Standard USB Port Disabled Try one or more of the following: The printer discards any data received through the USB port. Press to clear the message and continue printing. Make sure the USB Buffer menu item is not set to Disabled. 58 Too many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer. Try one or more of the following: Press to clear the message and continue printing. Remove extra flash options: 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove extra flash options. 4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. Understanding printer messages172
58 Too many trays attached 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the additional trays. 4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. 58 Input config error 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove and re‑configure the additional trays. Note: If you installed both the optional 550‑sheet tray and the 650‑sheet duo drawer, then the optional 550‑sheet tray must be installed as the first tray (configuring from the bottom up). 4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. 59 Incompatible tray Only options designed specifically for this printer are supported. Try one or more of the following: Remove the specified tray. Press to clear the message and continue printing without using the specified tray. 82 Replace waste toner box Replace the waste toner bottle. For more information, see “Replacing the waste toner bottle” on page 181. 82.yy Waste toner box missing Replace the waste toner bottle, and then press to clear the message and continue printing. 88.yy Cartridge is low Press to clear the message and continue printing. 88.yy Replace Cartridge Replace the toner cartridge. Understanding printer messages173
150 displayed The USB drive contains more than 150 files; only 150 files will be displayed. 200.yy Paper jam 1Clear the paper path. 2Press to clear the message and continue printing. 201.yy Paper jam 1Clear the paper path. 2Remove the jammed paper below the fuser. 3Press to clear the message and continue printing. 202.yy Paper jam 1Clear the paper path. 2Remove the jammed paper from the fuser. 3Press to clear the message and continue printing. 230.yy Paper jam 1Clear the paper path. 2Open the front door, and then remove the jammed paper. 3Close the front door. 4Press to clear the message and continue printing. Note: When there is more than one jam, the message displays the number of pages jammed. 235 Paper Jam Check Duplex An unsupported paper size is jammed in the duplex unit. 1Open the front door 2Remove the jam. 3Load the tray with the correct paper size. 4Press to continue printing. Understanding printer messages174
24x Paper Jam Check Tray 1Pull the tray out. 2Remove the jammed paper. 3Insert the tray. If all jams are cleared, the printer resumes printing. Note: When there is more than one jam, the message indicates the number of pages jammed. 250.yy Paper jam 1Clear the paper path. 2Open the front door, and then remove the jammed paper. 3Hold the fuser cover down, and then remove the jammed paper from inside the fuser. 4Close the fuser cover, and then close the front door. 5Press to clear the message and continue printing. 290–292 ADF Scanning Jams The scanner failed to feed one or more pages through the ADF. 1Remove all pages from the ADF. Note: The message clears when the pages are removed from the ADF. 2Flex and fan the pages. 3Place the pages in the ADF. 4Adjust the ADF guides. 5From the printer control panel, press to start a black only job or to start a color job. 293 Paper Missing The scanner was instructed to scan using the ADF, but there is no paper in the ADF. Note: The message clears when the pages are placed in the ADF. 1Flex and fan the pages. 2Place the pages in the ADF. 3Adjust the ADF guides. 4From the printer control panel, press to start a black only job or to start a color job. 293.02 Flatbed Cover Open Close the scanner cover. Understanding printer messages175
294 ADF Jam This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off Jam, or 294.06 ADF Backfeed Jam. To clear this jam: 1Remove all pages from the ADF. Note: The message clears when the pages are removed from the ADF. 2Flex and fan the pages. 3Place the pages in the ADF. 4Adjust the ADF guides. 5From the printer control panel, press to start a black only job or to start a color job. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled it. 1Remove all pages from the ADF. 2Turn the printer off. 3Wait 15 seconds and then turn the printer on. 4Place the document in the ADF. 5Press to start a black only job or to start a color job. Note: If turning the printer off and then on again does not clear the message, contact your system support person. 940.01 Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 941.01 Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on. 942.01 Press down on the yellow toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on Understanding printer messages176
943.01 Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 940.02 The cyan toner cartridge needs maintenance. Call for service. 941.02 The magenta toner cartridge needs maintenance. Call for service. 942.02 The yellow toner cartridge needs maintenance. Call for service. 943.02 The black toner cartridge needs maintenance. Call for service. 900–999 Service 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Check all cable connections. 4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. If the service message appears again, contact Customer Support, and report the message. Understanding printer messages177
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: Direct sunlight Temperatures above 35°C (95°F) High humidity above 80% Salty air Corrosive gases Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel You can check the status of printer supplies by printing a menu settings page: 1Make sure the printer is on and Ready appears. 2From the printer control panel, press . 3Press the arrow buttons until Reports appears, and then press . 4Press the arrow buttons until Menu Settings Page appears, and then press . Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2Click Device Status. The Device Status page appears, displaying a summary of supply levels. Maintaining the printer178
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Ordering toner cartridges When 88 Cyan Cartridge Low, 88 Magenta Cartridge Low, 88 Yellow Cartridge Low, or 88 Black Cartridge low appears, order a new cartridge. When 88 Replace Cyan Cartridge, 88 Replace Magenta Cartridge, 88 Replace Yellow Cartridge, or 88 Replace Black Cartridge appears, you must replace the specified toner cartridge. Part namePart numberC540, C543, and X543 seriesC544, X544, and X546 series Black Return Program Toner CartridgeC540A1KG Cyan Return Program Toner CartridgeC540A1CG Magenta Return Program Toner CartridgeC540A1MG Yellow Return Program Toner CartridgeC540A1YG Black High Yield Return Program Toner CartridgeC540H1KG Cyan High Yield Return Program Toner CartridgeC540H1CG Magenta High Yield Return Program Toner CartridgeC540H1MG Yellow High Yield Return Program Toner CartridgeC540H1YG Black High Yield Toner CartridgeC540H2KG Cyan High Yield Toner CartridgeC540H2CG Magenta High Yield Toner CartridgeC540H2MG Yellow High Yield Toner CartridgeC540H2YG Black Extra High Yield Return Program Toner CartridgeC544X1KG Not supported Cyan Extra High Yield Return Program Toner CartridgeC544X1CG Not supported Maintaining the printer179
Part namePart numberC540, C543, and X543 seriesC544, X544, and X546 series Magenta Extra High Yield Return Program Toner CartridgeC544X1MG Not supported Yellow Extra High Yield Return Program Toner CartridgeC544X1YG Not supported Black Extra High Yield Toner CartridgeC544X2KG Not supported Cyan Extra High Yield Toner CartridgeC544X2CG Not supported Magenta Extra High Yield Toner CartridgeC544X2MG Not supported Yellow Extra High Yield Toner CartridgeC544X2YG Not supported Black Extra High Yield Return Program Toner CartridgeC546U1KG Not supported Black Extra High Yield Toner CartridgeC546U2KG Not supported Ordering imaging kits When Replace black and color imaging kit or Replace black imaging kit appears, order a replacement imaging kit. Part namePart number Black and Color Imaging Kit C540X71G Black Imaging Kit C540X74G Ordering a waste toner bottle When 82 Replace Waste Toner appears, order a replacement waste toner bottle. The waste toner bottle must be replaced when 82 Replace Waste Toner appears. Part namePart number Waste toner bottle C540X75G Maintaining the printer180