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Lexmark X264 Service Manual

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    							Diagnostics information 2-7
    7013-XXX
    Load Manual 
    Printer does not detect media meeting the description  in the 
    single sheet feeder (manual feeder).
    The following actions can be taken:
    • Load paper and the job continues.
    • Press Select ( ), and choose an alternate source for media.
    • Cancel the current job.
    Load Manual  
    Printer does not detect media meeting the description  in the single sheet 
    feeder (manual feeder).
    The following actions can be taken:
    • Load paper and the job continues.
    • Press Select ( ), and choose an alternate source for media.
    • Cancel the current job.
    Load Manual  
     Printer does not detect media meeting the description  and  in the 
    single sheet feeder (manual feeder).
    The following actions can be taken:
    • Load paper and the job continues.
    • Press Select ( ), and choose an alternate source for media.
    • Cancel the current job.
    PJL OP Message
    PJL Seed Message
    PJL ST Message Try one or more of the following:
    • Press Select ( ) to clear the message, and continue printing.
    • Wait for the message to clear.
    Remove Paper ADF
    This posts when there is paper detected in the ADF upon POR or when the cover 
    is closed (or any other situation that re-inits the scanner). Message clears when 
    paper is removed.
    Remove Paper  
    Standard BinThe standard output bin is full or nearly full. Remove the media from the bin.
    Unsupported USB 
    Device, Please RemoveRemove the unrecognized device from the USB port on the front of the printer.
    Unsupported USB Hub, 
    please removeRemove the unrecognized USB hub/device from the USB port on the front of the 
    printer.
    34 Short Paper • Press Select (
    ) to clear the message and continue printing.
    The printer does not automatically reprint the page that prompted the 
    message.
    • Check tray length and width guides to ensure paper is properly fitted in the 
    tray.
    • Make sure the print job is requesting the correct size of paper.
    • Adjust the Paper Size setting for the size paper you are using.
    If MP Feeder Size is set to Universal, make sure the paper is large enough for 
    the formatted data.
    • Cancel the current job.
    User status and attendance messages (continued)
    User primary message Explanation 
    						
    							2-8  Service Manual 7013-XXX
    35 RES Save Off 
    Deficient MemoryThis message displays when the printer lacks sufficient memory to enable 
    Resource Save. This message usually indicates the user has allocated too much 
    memory for one or more of the printer link buffers; however, modification of other 
    printer settings which affect the amount of available memory may also create this 
    condition. If restoration of Resource Save is required after this message is 
    received, the customer should install additional memory or set each link buffer to 
    Auto. Once all link buffers are returned to Auto, you should exit the menu to 
    activate the link buffer changes. Once the printer returns to the Ready state, you 
    can enable Resource Save and go back and modify the link buffers again. Note 
    the reduction of available memory to the link buffers when Resource Save has 
    been enabled, and compare it to the memory available when Resource Save is 
    disabled.
    •Press
     Select ( ) to disable Resource Save and continue printing.
    To enable Resource Save after you get this message: 
    - Make sure the link buffers are set to Auto, then exit the menus to activate 
    the link buffer changes. 
    - When Ready is displayed, enable Resource Save.
    • Install additional memory.
    37 Insufficient Collation 
    AreaThis message is displayed when the printer memory used to store pages is too full 
    to collate the print job. 
    The following actions can be taken:
    • Press Select ( ) to print the portion of the job already stored, and begin 
    collating the rest of the job.
    • Press Menus ( ) to access the Busy/Waiting Menu. 
    The following functions are available.
    - Cancel Job
    Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
    37 Insufficient memory 
    for flash defragment 
    operationThis message is displayed when insufficient printer memory is available to perform 
    Flash Memory Defragment operation.
    This message appears prior to the actual start of the defragment operation.
    Press
     Select ( ) to stop the defragment operation.
    To perform the defragment operation, you can:
    • Delete fonts, macros, and other data in RAM.
    • Install additional printer memory.
    • Press Menus ( ) to access the Busy/Waiting Menu.
    The following functions are available using the Busy/Waiting Menu:
    - Cancel Job
    - Reset Printer
    Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
    38 Memory Full This message is displayed when the printer is processing an incoming job and 
    there is not enough memory available to continue processing the job.
    The following actions can be taken:
    • Determine how to make more memory available to your print job by:
    - Deleting fonts, macros and other data in RAM.
    - Simplify your print job.
    - Install additional memory
    • Press Select ( ) to clear the message and continue printing.
    The job may not print correctly.
    • Press Menus ( ) to access the Busy/Waiting Menu.
    The following functions may be available:
    - Cancel Job
    User status and attendance messages (continued)
    User primary message Explanation 
    						
    							Diagnostics information 2-9
    7013-XXX
    39 Complex Page This message is displayed when a page is too complex to print.
    The following actions can be taken:
    •Press
     Select ( ) to clear the message and continue printing.
    The job may not print correctly.
    • Simplify the print job.
    • Press Menus ( ) to access the Busy/Waiting Menu.
    The following functions may be available:
    - Cancel Job
    - Reset Printer
    Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
    50 PPDS Font Error This error only occurs when a printer is formatting PPDS print data. 
    The PPDS interpreter has detected a font error. When a specific font, which is not 
    installed, is requested based on a PPDS mode Set Font Global command, a 
    Select Code Page command, or a Comprehensive Font Selection command, and 
    the printer Best Fit setting is off. If Best Fit is on, the printer performs a best fit 
    search to find a similar font, and this error does not occur.
    This error also displays when the printer receives invalid PPDS download font 
    data.
    The following actions can be taken while this message is displayed:
    • Press Select ( ) to clear the message and continue printing.
    The job may not print correctly.
    • Press Menus ( ) to access the Busy/Waiting Menu.
    The following functions may be available:
    - Cancel Job
    51 Defective Flash 
    DetectedPress
     Select ( ) to clear the message and continue printing.
    You must install different flash memory before you can download any resources to 
    flash.
    52 Flash Full • Press
     Select ( ) to clear the message and continue printing.
    • Delete fonts, macros, and other data stored on the flash memory.
    • Install a larger capacity flash memory card.
    53 Unformatted Flash Press
     Select ( ) to clear the message and continue printing.
    You must format the flash memory before you can store any resources on it. If the 
    error message remains, the flash memory may be defective and require replacing.
    54 Standard Network 
    Software ErrorThis message is displayed when the RIP software detects that a network port is 
    installed but cannot establish communications with it.
    •Press
     Select ( ) to clear the message and continue printing.
    The job may not print correctly.
    • Program new firmware for the network interface.
    • Turn the printer power off and then back on to reset the printer.
    54 Network  Software 
    ErrorThe printer disables all communications to the associated network interface. No 
    data may be received or sent from or to the associated interface. The user can 
    program new firmware in the network using the USB port after this message 
    clears.
    •Press
     Select ( ) to clear the message and continue printing.
    The job may not print correctly.
    • Program new firmware for the network interface.
    • Turn the printer power off and then back on to reset the printer.
    User status and attendance messages (continued)
    User primary message Explanation 
    						
    							2-10  Service Manual 7013-XXX
    56 Standard USB 
    Port DisabledThis message may appear when data is sent to the printer across a USB port, but 
    the port is disabled.
    Note: Once the error is displayed the first time, reporting of further errors is 
    suppressed until the printer is reset or menus are entered.
    The following actions can be taken:
    •Press
     Select ( ) to clear the message.
    Any data received on the USB port is discarded.
    • Press Menus ( ) to access the Busy/Waiting Menu.
    The following functions may be available:
    - Turn the printer power off and then back on to reset the printer.
    - Reset Active Bin
    - Check Supply Levels
    Make sure the USB Buffer menu item is not set to Disabled. (Press Menusto 
    access the Administrative Menus, select Network/Ports, USB Menu, and 
    USB Buffer.)
    58 Too many Flash 
    Options Installed1. Turn off and unplug the printer.
    2. Remove the excess flash memory.
    3. Plug in the printer, and turn it on.
    58 Too Many 
    Trays Attached1. Turn off and unplug the printer.
    2. Remove the additional trays.
    3. Plug in the printer, and turn it on.
    84 PC Kit Life Warning Replace the PC kit to ensure print quality.
    84 Replace PC Kit
    88 Cartridge Low This warning is displayed when the cartridge is low. Press Check to continue.
    88 Cartridge Early Life 
    Warning
    Scanner ADF cover open The cover to the ADF is open.
    • Close the ADF cover. If this doesn’t remedy the problem, See “ADF cover 
    open service check” on page 2-48”.
    Scan job too long The scan job exceeds the maximum number of pages.
    • Break the scan job into multiple small jobs.
    • Cancel the scan job.
    Paper cleared Paper is cleared from ADF
    • Cancel job
    • Restart job - This can only be performed if job recovery is enabled and the job 
    can be restarted. A new job with the same parameters is started.
    User status and attendance messages (continued)
    User primary message Explanation 
    						
    							Diagnostics information 2-11
    7013-XXX
    Cartridge error messages
    Paper jam error codes (200-series)
    Note:  The Event log (See “Event Log” on page 3-15) will list any of these errors that have occurred.
    Repeating jams or jam messages can be caused by any of the following:
    •Faulty/contaminated pick solenoids or worn cams of the solenoids.
    •Faulty/contaminated flags or springs.
    •Debris in the paper path.
    •Media not of the specified length.
    •Faulty media feed clutch. See “Media feed clutch service check” on page 2-30. 
    ErrorDescriptionAction
    30Invalid refillReplace the cartridge.
    31Missing or defective cartridge
    32Unsupported print cartridge
    Error Description Action
    200.00 Paper jam around input sensor. Remove the PC kit and paper or debris at the input 
    sensor.
    200.01 Classic input jam. The media is too long over the input 
    sensor. Possible causes include multi-sheet feed, tray 
    size sensing problem, and media slippage.First, remove the PC kit and paper or debris at the 
    input sensor. Then, inspect the flag on the input 
    sensor. It should rotate freely. Replace the sensor if 
    necessary. Finally, check the paper size settings in 
    the printer and the driver.
    200.02 The main input sensor never became uncovered from 
    the sheet ahead.
    200.03 The video never started on the page at the input 
    sensor within two inches after hitting the input sensorCheck the printhead. See “Printhead service 
    check” on page 2-43.
    200.04 The media at the input sensor before interrupt 
    occurred–not enough time elapsed since the printhead 
    started to expect the printhead mirror motor lock. 
    Possible causes include bouncy sensor or 
    exceptionally fast pick– perhaps due to media pre-
    staged in the source tray.Carefully remove the tray and notice if the leading 
    edge of the media is pointed upward and out of the 
    tray. If so, then inspect the tray wear strips and 
    replace if necessary.  
     
    Inspect the input sensor flag and replace it if it does 
    not rotate freely or is too loose.
    200.06 Imaged page not expected page (bouncy passthru 
    sensor)Remove the toner cartridge/PC kit. At the front, 
    remove the upper front guide, and inspect the flag on 
    the manual input sensor. If the flag is loose, then 
    replace it. See “Media manual input sensor 
    removal” on page 4-55.
    200.08 Media reached the input sensor before the EP was 
    readyInspect the tray for prestaging. Verify the proper 
    media and inspect the tray wear strips. Replace the 
    wear strips if necessary.
    200.09 Transfer servo never started Inspect the LVPS/HVPS. See “Controller board 
    service check” on page 2-26. 
    						
    							2-12  Service Manual 7013-XXX
    200.12 Media detected at manual feeder sensor when not 
    expected. Possible causes include user insert of media 
    when motor is running or pre-staged media in the tray.Carefully remove the tray and notice if the leading 
    edge of the media is pointed upward and out of the 
    tray. If so, then inspect the tray wear strips and 
    replace if necessary.  
     
    Inspect the input sensor flag and replace it if it does 
    not rotate freely or is too loose.
    200.13 The input sensor is covered when the media is not 
    expected (media in machine during warm-up).Remove the toner cartridge/PC kit and inspect the 
    input sensor flag. Replace the flag if necessary.
    200.14 Trailing edge cleared manual feed, but did not 
    successfully debounce the sensor. Potential causes 
    are a small gap or a bouncy manual feed sensor.Remove the toner cartridge/PC kit. At the front, 
    remove the upper front guide, and inspect the flag on 
    the manual input sensor. If the flag is loose, then 
    replace it. See “Media manual input sensor 
    removal” on page 4-55.
    200.15 UNRECOVERABLE NO GAP JAM. Engine detected 
    no gap at the manual feeder sensor, attempted to 
    open the gap by stopping the feed rolls, but no trailing 
    edge was ever seen at the input sensor.Remove the toner cartridge/PC kit. At the front, 
    remove the upper front guide, and inspect the flag on 
    the manual input sensor. If the flag is loose, then 
    replace it. See “Media manual input sensor 
    removal” on page 4-55. 
     
    Verify that the media is approved. Inspect the wear 
    strips in the input tray, and replace if necessary.
    200.16 Transport motor error detected Inspect the main motor. See “Main motor service 
    check” on page 2-30.
    200.17 Took too long to ramp up transport motor
    200.18 Manual feeder sensor never became uncovered from 
    the sheet ahead.Remove the toner cartridge/PC kit. At the front, 
    remove the upper front guide, and inspect the flag on 
    the manual input sensor. If the flag is loose, then 
    replace it. See “Media manual input sensor 
    removal” on page 4-55.
    200.19 The media never reached the input sensor, but was 
    detected at manual feeder sensor.Remove the toner cartridge/PC kit, and inspect for 
    debris in the paper path. Check the bottom of the PC 
    kit for any obstructions. Remove the upper front 
    guide, and inspect the pinch rollers.
    200.20 The media is too long over the manual feeder sensor. 
    Possible causes include multi-sheet feed, media size 
    (length) problem, pre-staged media in the tray.Verify that the media is approved. Inspect the wear 
    strips in the tray, and replace if they are worn.
    200.22 FAILED SMALL GAP OR NO GAP JAM RECOVERY. 
    Engine detected small gap or no gap at the manual 
    feeder sensor, opened the gap by stopping the feed 
    rolls, but never saw the leading edge of the second 
    page at the input sensor.
    200.23 Laser Servo never started due to potential conflict with 
    the transfer servo. Possible causes: slow or missing 
    transport motor positional feedback, or the media is 
    transferred too quickly to the input sensor.Verify that the media is approved. Inspect the wear 
    strips in the tray, and replace if they are worn. 
     
    Check the main motor. See “Main motor service 
    check” on page 2-30.
    200.24 The measured gap at the input sensor is too small to 
    meet the video delivery requirements. (There is not 
    enough time since prior image finished to start new 
    image)Verify that the media is approved. Inspect the wear 
    strips in the tray, and replace if they are worn.
    200.26 The trailing edge never cleared the input sensor when 
    feeding out the media that was detected during warm-
    up. Error Description Action 
    						
    							Diagnostics information 2-13
    7013-XXX
    200.27 Printhead Driver: Mirror motor fell out of lock condition 
    after the media at the input sensor–more time elapsed 
    since the printhead than the expected stable lock time, 
    but less than the printhead jitter-stable specification.Check the printhead. See “Printhead service 
    check” on page 2-43.
    Mirror motor fell out of lock condition after media at the 
    input sensor–more time elapsed since the printhead 
    than expected stable lock time, but less than the 
    printhead jitter-stable specification.
    200.28 First writing line of a page at the developer nip, but 
    laser servo cleanup is not complete. Likely pre staged 
    media or a fast paper feed.Verify that the media is approved. Inspect the wear 
    strips in the tray, and replace if they are worn.
    200.29 Printhead drive control out of range due to an external 
    event beyond what the control is designed to handle. 
    Probable causes: ESD or noise on hsync signal.Check the cable routing for the printhead. See 
    “Printhead service check” on page 2-43.
    200.30 Narrow media sensor covered during warm-up. Check that the narrow media flag rotates freely and 
    securely. If it is dislodged or broken, then replace the 
    rear exit guide. See “Rear exit guide assembly 
    with sensor and reversing solenoid removal” on 
    page 4-71.
    200.32 Media more than 14 inches too long over the manual 
    feeder sensor. Possible causes include multi-sheet 
    feed or pre-staged media in the tray.Verify that the media is approved. Inspect the wear 
    strips in the tray, and replace if they are worn.
    200.33 Page from tray 1 did not reach the input sensor after 
    multiple attempts. Page did make it out of the tray at 
    least as far as the manual feeder sensor. Possible 
    cause is that the page stalled at the alignment gate.Verify that the pick tires are clean, not worn, or filled 
    with paper dust. Replace the pick tires if necessary. 
    See “ACM pick tire roller removal” on page 4-3. 
     
    The alignment roller may be binding. Call the next 
    level of support.
    200.34 Timed out waiting for page from tray 1 to reach the 
    input sensor after multiple pick attempts, but the page 
    was later detected at the input sensor while waiting for 
    any page(s) ahead to clear the paper path. Possible 
    cause is that the page is delayed at the alignment 
    gate.
    200.35 Failed to create hsync during auto alignment Check the printhead. See “Printhead service 
    check” on page 2-43.
    200.36 Lost hsyncs during auto alignment
    200.37 Timeout on data collection during auto alignment
    200.38 Interpage servo gap is smaller than expected for 
    printhead offset target evaluation
    200.42 Rogue sheet is at the manual feed sensor while 
    flushing the paper path prior to declaring MPF source 
    empty.Retry alignment.
    200.43 The media is at the input sensor before interruption 
    occurs. Possible causes include bouncy sensor or an 
    exceptionally small gap, perhaps due to the media 
    being pre-staged in the source tray.Remove the media, realign the stock, and re-insert. 
    Do not let the top sheets to go beyond the wear 
    strips.
    201.00 Paper jam between input and exit sensor Remove the toner cartridge/PC kit and check for 
    obstructions between the input sensor and the fuser. 
    if the media continues to stop at the entrance or in 
    the fuser, then replace the fuser. See “Fuser 
    removal” on page 4-30.
    201.01 Transport motor identification failed to identify either 
    motor after two tries.Check the main motor. See “Main motor service 
    check” on page 2-30. Error Description Action 
    						
    							2-14  Service Manual 7013-XXX
    201.02 Exit sensor never made by leading edge of page. Also 
    known as internal jam.Remove the PC kit and paper or debris at the input 
    sensor.
    201.03 Video never started on the page at the input sensor 
    within two inches after hitting the input sensorCheck the printhead. See “Printhead service 
    check” on page 2-43.
    201.05 Restart attempted after an internal jam without the 
    cover open/close event. It is likely that the jam was 
    never cleared.Check the paper path and remove any media in the 
    path.
    201.25 Exit sensor never made by leading edge of media 
    when feeding out the media that was detected during 
    warm-up.Remove the toner cartridge/PC kit and check for 
    obstructions between the input sensor and the fuser. 
    if the media continues to stop at the entrance or in 
    the fuser, then replace the fuser. See “Fuser 
    removal” on page 4-30.
    201.26 Page at fuser nip before fuser started ramping toward 
    desired temperature. Indicates code may be receiving 
    more interrupts than intended
    201.27 Page at fuser nip before fuser reached acceptable 
    operating temperature. Page arrived at fuser earlier 
    than expected, so it was probably staged prematurely.
    202.00 Paper jam around exit sensor. Open the rear cover, and look for obstructions in the 
    path way. If there are none, then inspect for damage 
    at the fuser, rear door, exit guide, and top cover. 
    Often, the leading edge of the media will indicate the 
    vicinity of damage. If damage is found, then replace 
    the damaged part.
    Note: Print a page with the rear door open to isolate 
    the fuser from the other parts.
    202.01 Exit sensor never broke on the trailing edge of the 
    sheet at the exit sensor.Open the rear door, and inspect the flag on the exit 
    sensor. The flag is located behind the fuser exit 
    rollers, about mid printer. If the flag does not rotate 
    freely or has no spring action, then replace the fuser. 
    See “Fuser removal” on page 4-30. 202.02 Exit sensor never broke from sheet ahead of page 
    heading toward the exit sensor.
    202.06 Exit sensor bounced
    202.13 Exit sensor covered, media not expected (media not in 
    machine during warm-up)
    202.25 Exit sensor never broke from the sheet ahead of the 
    page heading toward the exit sensor when feeding out 
    the media detected during warm-up.
    202.26 Trailing edge never cleared exit sensor when feeding 
    out media that was detected during warm-up.Open the rear door, and inspect the flag on the exit 
    sensor. The flag is located behind the fuser exit 
    rollers, about mid printer. If the flag does not rotate 
    freely or has no spring action, then replace the fuser. 
    See “Fuser removal” on page 4-30.
    202.32 Long media or shingled multi feed stopped before 
    sending to duplex.Check the paper setting and correct if needed. While 
    feeding along the media, and immediately after it 
    enters the output bin, open the rear door and 
    obscure the trailing edge and the sensor flag. If there 
    is slippage in the exit guide, then replace the exit 
    guide. See “Rear exit guide assembly with sensor 
    and reversing solenoid removal” on page 4-71. Error Description Action 
    						
    							Diagnostics information 2-15
    7013-XXX
    231.00 Duplex jam while reversing into the device Open the rear cover and look for obstructions 
    between the rear cover ribs, the fuser exit rollers, 
    and below. The media entering the duplex passes 
    outside the exit roller while the media exiting the 
    fuser passes above and inside the exit rollers. 
    Remove the tray, open the duplex door, and remove 
    the obstructions. If there are no obstructions and the 
    problem persists, then disconnect all of the cables, 
    tilt the printer onto its back (be sure to protect the 
    antenna on a wireless unit), and inspect the flag of 
    the duplex sensor. If the flag does not rotate freely, 
    then replace the paper input and duplex sensor. See 
    “Paper input and duplex sensor assembly 
    removal” on page 4-67. 
     
    Check the belt and drive of the duplex unit. Replace 
    it if necessary. 231.01 Duplex sensor never made by leading edge reversing 
    into the duplex.
    231.02 Bouncy duplex sensor never made.
    232.00 Duplex jam while staging in the device
    232.01 Duplex sensor never broke by the sheet ahead after 
    reversing into the duplex.
    232.02 Page in duplex ahead of current reversing page never 
    staged.
    233.00 Duplex jam while picking from the device
    233.01 Page in duplex never picked.
    233.02 Feed error picking from the duplex.
    233.03 Paper never reached the input sensor, but was 
    detected at the manual feed sensor.
    234.01 Duplex sensor covered during warm-up.
    235.01 Invalid duplex media Check the media. Duplex supports A4, letter, legal, 
    oficio, and folio media sizes.
    241.00 Paper jam near tray 1. Remove the tray and inspect the media path for 
    obstructions. Check the pick rollers. Replace the pick 
    rollers if they are worn or clogged with dust. See 
    “ACM pick tire roller removal” on page 4-3. Also 
    check the wear strips and the manual feeder, and 
    replace if necessary. 241.10 Second pick attempt failed from Tray 1
    241.12 Second pick from manual feeder, tray 1, or feeder 
    failed when the media was in the source while other 
    sheets were committed to the paper path.
    241.16 Failed to feed from tray 1. Pages in the paper path 
    have been flushed to the output bin.
    241.17 MISIDENTIFIED SMALL GAP JAM. Engine detected 
    small gap at the manual feeder sensor, attempted to 
    open the gap by stopping the feed rolls, trailing edge 
    was seen at the input sensor, manual feeder sensor is 
    no longer covered.
    241.19 Second pick attempted failed from Tray 1, no pages 
    printed since calling a 241.10 or a prior 241.19.
    242.00 Paper jam near tray 2. Remove Tray 2 and inspect for obstruction in the 
    paper path. Check the pick tires for wear or paper 
    dust. Replace if necessary. Check the wear strips 
    and replace if necessary.
    242.01 Took too long to ramp up dc feed motor Check the connection with Tray 2. (Lift the printer 
    and re-set it on Tray 2.) If the error persists, then 
    replace Tray 2.
    242.08 Received lots of dc feed interrupts before losing them
    242.10 Second pick attempt failed from Tray 2 Remove Tray 2 and inspect for obstruction in the 
    paper path. Check the pick tires for wear or paper 
    dust. Replace if necessary. Check the wear strips 
    and replace if necessary.
    242.12 Second pick from manual feeder, tray 1, or feeder 
    failed when media was in the source, other sheets 
    were committed to the paper path.Check the wear strips and replace them if worn. Error Description Action 
    						
    							2-16  Service Manual 7013-XXX
    242.16 Failed to feed from tray 2. Pages in the paper path 
    have been flushed to the output bin.Remove Tray 2 and inspect for obstruction in the 
    paper path. Check the pick tires for wear or paper 
    dust. Replace if necessary. Check the wear strips 
    and replace if necessary.
    251.00 Paper jam near the manual feeder. Inspect the pick roller on the MPF or the rollers on 
    the manual feed. If the MPF pick roller is damaged or 
    worn, then replace the MPF. For a printer with a 
    manual feed only (no MPF), clean the roller. 251.10 Second pick attempt failed from manual feeder.
    251.11 Failed to feed from manual feeder. Pages in the paper 
    path have been flushed to the output bin.
    251.12 Second pick from manual feeder, tray 1, or feeder 
    failed when media was in the source while the other 
    sheets were committed to the paper path.
    251.19 Media never reached the input sensor from the manual 
    feeder.
    251.20 The media in the MPF has been pushed in too far. Remove the media, realign the stock, and re-insert. 
    Do not let the top sheets to go beyond the wear 
    strips.
    251.21 The media in the MPF has been pushed in too far.
    290.02  Scanner ADF Feed Jam. The scanner ADF has failed 
    to feed a page to the ADF interval sensor.Remove the sheet of paper rom the ADF. Retry the 
    job. If the error recurs, see “ADF paper jam service 
    check” on page 2-49.
    290.10  Scanner Static Jam - 1st scanner sensor. Scanner 
    ADF detects paper at the first scanner sensor while the 
    ADF is in an idle state.Remove all paper from the ADF. Retry the job. If the 
    error recurs, see“ADF paper jam service check” 
    on page 2-49.
    291.00  Scanner Static Jam - 2nd scanner sensor. Scanner 
    ADF detects paper at the second scanner sensor while 
    the ADF is in an idle state.
    292.00  Scanner jam, remove all originals from the scanner. 
    This message appears if the ADF cover is open while 
    paper is fed through the ADF.Remove the paper from the ADF, and close the ADF 
    cover. If the error recurs, see “ADF cover open 
    service check” on page 2-48.
    293.02  Flatbed cover open. The MFP senses that the flatbed 
    cover is open.Close the flatbed cover. See “ADF cover open 
    service check” on page 2-48.
    294.04  Scanner jam, remove all originals from the scanner. 
    Jam at the ADF exit sensor.294.06Remove all paper from the ADF. If the error 
    recurs, see “ADF paper jam service check” on 
    page 2-49.
    294.05  Scanner jam, remove all originals from the scanner. A 
    jam is detected at the ADF exit sensor.
    294.06 ADF Backfeed Jam. A jam is detected at the ADF exit 
    sensor. Error Description Action 
    						
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