Lexmark X264 Service Manual

							General information 1-11
7013-XXX
Fax specifications
Phone network connectivity
Fax resolutions
Miscellaneous FAX specifications
Phone networks types supportedPSTN or analog PABX (RJ-11)
ITU COMPATIBILITY   Standard Resolution   Fine   Superfine   Ultrafine   Coding
Group 3/ECM   8 x 3.85 pels/mm (200X100dpi) (204x98)   8 x 7.7 pels/mm (200X200dpi) (204x196)   11.8 x 11.8 pels/mm(300x300 dpi) (204x391)   15.7 x 15.7 pels/mm   (400x400 dpi) (408x391)   ITU T.4 and T.6(MH, MR, MMR, JPEG)
Modem speedV.34 2400-33,600 BPSV.17 7200-14,400 BPS V.27 2400-4800 BPS V.29 7200-9600 BPS
CompressionMH, MR, MMR, JPEG
Error correctionITU T.30
Line interface selection
Modular Plug   Out Band Signal LevelDual RJ-11C   Guaranteed North American and Europe PTT standard
Input Level Range    Ring Detection-16dBm ~ -59dBm   Complies with all regulatory requirements
Receive200x100 dpi, 200x200 dpi, 300x300 dpi, 400x400 dpi, 204x98 dpi, 204x196 
dpi, 204x391 dpi, 408x391 dpi
Send200x100dpi, 200x200 dpi, 300x300 dpi
Fax memory4 MB Flash (More than 320 pages based on ITU chart #1)User selectable parameters are stored in NVRAM.
Speed dialYes. 999 entries
TransmissionApproximately 3 seconds per page
Color faxYes
Fax from PCYes. Supported using PostScript driver for both local and network attach modes.
Caller IDYes
Junk FAX blockingYes - based on caller ID and remote station ID
Tone/PulseTone: Default, Pulse: Yes
Fax forwardYes
BroadcastingYes. 12 destinations
External phone interfaceYes
Manual modeYes
Fax shortcutsYes. 
Fax contentText, text/photo, photo
Fax perseverationYes
HalftoningYes 
						

							1-12  Service Manual 7013-XXX
Tools 
The removal and adjustment procedures require the following tools and equipment:
•Spring hook
•Needle nose pliers
•Volt-ohmmeter 
•#1 and #2 Phillips screwdriver
•Slotted screwdriver
Acronyms
acAlternating Current 
ACMAutocompensator Mechanism (or paper feed)
ADFAutomatic document feeder
AFEAnalog front end
AIOAll-In-One
APSAutomatic Paper Size
ASICApplication Specific Integrated Circuit
BLDCBrushless DC Motor
BORBlack Only Retract
BUDBelt up down
CCyan
CCDCharge-Couple Device
CCFLCold Cathode Fluorescent Lamp
CCWCounter clockwise
CDBCommand Descriptor Blocks
CMYKCyan yellow magenta black
CPUCentral processing unit
CRCCyclic redundancy check
CRUCustomer Replaceable Unit
CSU   Customer Setup
CWClockwise
DBCSDouble byte character set
dcDirect Current 
DIMMDual Inline Memory Module
DLEDownloadable emulator
DRAM Dynamic random access memory
DVMDigital multimeter
ECCError correcting code
ECMError correction mode
EDOEnhanced Data Out
EEPROMElectrical Erasable Programmable Read-Only Memory
ENAExternal Network Adapter
EOLEnd of line
EP    Electrophotographic process
EPROMErasable programmable read-only memory
ESDElectrostatic Discharge
FBFlatbed
FDFacedown
FRU   Field replaceable unit
FUFace up 
						

							General information 1-13
7013-XXX
GBGigabyte
GFIGround Fault Interrupter
GHzGigahertz
HBPHost Based Printing 
HCFHigh-capacity feeder
HCITHigh-capacity Input Tray
HCOFHigh-Capacity Output Finisher
HCPFHigh-capacity feeder
HTMLHypertext markup language
HVHigh Voltage
HVPS High voltage power supply
HVUHigh voltage unit 
HzHertz
INTLInternational
ITCInternal Tray Card
ITUImage Transfer Unit
KBlack (Key)
LANLocal area network
LASER Light amplification by stimulated emission of radiation
LCD   Liquid crystal display
LCMLiquid Crystal Module
LDLaser Diode
LEDLight emitting diode
LEFLong edge feed
LESLexmark Embedded Solution (applications)
LSULaser Scanning Unit
LVLow Voltage
LVPS Low voltage power supply
MMagenta
MBMegabyte
MDCMotor Driver Control
MFDMultifunction Device
MFPMultifunction Printer
MHMessage handling
MIFMotor interface
mmMillimeter
MMRModified modified read
MPFMultipurpose feeder
MRModem ready
MROMMasked Read Only Memory
MSMicroswitch
NANDNAND (usage: NAND gate)
NVMNonvolatile Memory
NVRAM Nonvolatile Random Access Memory
OCFOperator correctable failure
OCROil coating roll
OEM   Original Equipment Manufacturer
OHPOverhead projector
OPCOptical photo conductor
OPTOptical Sensor
PCPhotoconductor
PDFPortable Document Format
PICS Problem isolation charts
PINPersonal identification number 
						

							1-14  Service Manual 7013-XXX
PIXEL Picture element
PJLPrinter Job Language
PORPower-on reset
POST Power-on self test
PPDS Personal Printer Data Stream 
ppmPages per minute
PQETPrint Quality Enhancement Technology
PRCPeoples Republic of China 
PSCParallel Synchronous Communications
PSDPosition Sensing Device
PSOParticipating Standards Organization
PWMPulse Width Modulation
RAMRandom access memory
RFIDRadio frequency identification
RHRelative humidity
RIPRaster image processor
ROMRead-only memory
ROSRead-only storage
RPMRevolutions Per Minute
SCCScanner Control Card
SDRAMSynchronous Dynamic Random Access Memory
SEFShort edge feed
SIMMSingle Inline Memory Module
SOLSolenoid
SOSStart of scan
SRAM Static random access memory
TARToner Add Roll
TPSToner Patch Sensing
TTMTandem Tray Module
TVOCTotal Volatile Organic Compound
UATUniversally Adjustable Tray
UPR   Used Parts Return
USBUniversal Serial Bus 
VVolts 
V acVolts alternating current
V dcVolts direct current
VOIPVoice over internet protocol
VOMVolt Ohmmeter
VTBVacuum Transport Belt
XPSXML Paper Specification
YYellow 
						

							Diagnostics information 2-1
7013-XXX
2.  Diagnostics information
Start
CAUTION: Unplug power from the printer before connecting or disconnecting any cable, 
assembly, or electronic card. This is a precaution for personal safety and to prevent damage to the 
printer. 
This chapter contains the codes and diagnostic tools to aid in providing corrective action for a malfunctioning 
printer. To determine the corrective action to repair a printer, look for the following information:
•A description of a problem. See “Symptom tables” on page 2-23.
•Information from the operator panel of the printer. See “Overview of the operator panel and menus” on 
page 2-2.
Power–On Self Test (POST) sequence
The following is an example of the events that occur during the POR sequence when the printer is turned on.
1.While code is being loaded into DRAM, dots scroll across the operator panel.
2.A screen is displayed with the memory and processor speed. A typical example of this message is:
3.Please wait is displayed.
4.Busy is displayed.
5.Close Door will be displayed if the cover is open.
6.Any cartridge errors, such as Defective Cartridge, are displayed.
7.Applicable maintenance messages are displayed. 
8.Applicable toner low messages are displayed. 
9.The printer displays Ready.
*xxx MB267 Mhz
Shortcuts
3DEF
6MNO
9WXYZ
#
2ABC
5JKL
8TUV
0 1
@!.
4
PQRS7
*
FaxRedial/Pause
Resolution
Options
Hook
Select
Start Stop/Cancel Menu
Back Copy
Copies
Scale
Options Content
Darkness
Duplex/2-SidedText
Text/Photo
PhotoCopy
Scan/Email
Fax 
						

							2-2  Service Manual 7013-XXX
Overview of the operator panel and menus
Understanding the operator panel
The printer operator panel has a four-line, back lit, grayscale display that can show both graphics and text. The 
Mode selection, job setup, Back, and Menu buttons are located to the left of the display, the navigation buttons 
are located below the display, and the start buttons, stop button, and numeric pad are located to the right of the 
display. In addition, there is a USB jack that enables printing of certain graphics formats as well as enabling 
PictBridge functionality.
Operator panel buttons
Number Part Button Function
1
Copy buttonEnables copy mode
2Content button• Enhances copy, scan, e-mail, or fax quality
• Choose from Text, Text/Photo, or Photo
3Copies buttonEnters the number of copies to print
4Menu buttonEnters the administrative menus
5LCD display screenDisplays:
• Scanning, copying, faxing, and printing options
• Status messages
• Error messages
Shortcuts
3DEF
6MNO
9WXYZ
#
2ABC
5JKL
8TUV
0 1
@!.
4
PQRS7
*
FaxRedial/Pause
Resolution
Options
Hook
Select
Start Stop/Cancel Menu
Back Copy
Copies
Scale
Options Content
Darkness
Duplex/2-SidedText
Text/Photo
PhotoCopy Copy
Scan/Email
Fax
1
23
45
678
10
9
11 13
12
14
15
16 17
1918
2625
24
23
22
2120
Copy
ContentText
Text/Photo
Photo
Copies 
						

							Diagnostics information 2-3
7013-XXX
6
Stop/Cancel buttonStops/cancels all printer activity
7Redial/Pause button• Press once to cause a two- or three-second dial pause 
in a fax number.
• Press to redial a fax number
8KeypadEnters numbers, letters, or symbols on the LCD display
9Front USB portScans to a flash drive or prints supported file types
Note: 
• The front USB port is not available on all models.
• When a USB flash memory device is inserted into the 
printer, the printer can only scan to the USB device or 
print files from the USB device. All other printer 
functions are unavailable.
10Shortcuts buttonEnters the shortcut screen
11Resolution buttonSelects a dpi value for the scan (fax only button)
Note: Press the right or left arrow buttons to scroll through 
the values, and then press select to enter a value.
12
Fax options buttonChanges the Original Size, Broadcast, Delayed Send, and 
Cancel settings
Note: The fax options button is not available on all models.
13
Hook buttonPress once to take the telephone line off-hook. Press a 
second time to hang up the line.
Note: The hook button is not available on all models.
14
Start buttonStarts a copy or scan job
15Right arrow buttonScrolls to the right on the display screen
Number Part Button Function
Redial/Pause Redial/Pause
Shortcuts#
Resolution
Options 
						

							2-4  Service Manual 7013-XXX
16
Select buttonAccepts menu selections and settings
17Left arrow buttonScrolls to the left on the display screen
18Indicator lightIndicates printer status:
• Off: the printer is off
• Blinking green: the printer is warming up, processing 
data, or printing
• Solid green: the printer is on, but idle
• Blinking red: operator intervention is needed
19Back buttonReturns one screen at a time to the Ready screen
Note: If a flash drive is connected and the USB menu is 
displayed, then an error beep will sound when the back 
button is pressed.
20
Address book buttonOpens the address book
21Copy options buttonChanges Original Size, Paper Source, and Collate settings
22Scale buttonChanges the size of the copied document to fit into the 
currently selected media size
23Duplex 2-sided buttonScans or prints on both sides of the media.
Note: The duplex 2-sided button is not available on all 
models.
24
Darkness buttonAdjusts the current darkness settings
25Fax buttonEnters the fax function
Note: The fax button is not available on all models.
26
Scan/Email buttonEnters the scan or scan-to-e-mail function
Number Part Button Function
Options
Scan/Email
Duplex/2-Sided
Darkness
Fax
Scan/Email 
						

							Diagnostics information 2-5
7013-XXX
Diagram of the printer menus
Not all menus or selections will be available on all models or in all situations. These are accessed through the 
driver.
Paper Menu
Paper Source
Paper Size
Paper Type
Custom Types
Universal Setup
Substitute Size
Paper Texture
Paper Weight
Paper Loading
PostScript Menu
Print PS Error
USB Menu
Standard USB
Finishing Menu
Duplex
Duplex Bind
Copies
Blank Pages
Collation
Separator Sheets
Separator Source
Multipage Print
Multipage Order
Multipage View
Multipage BorderJob MenuReset PrinterUtilities Menu
Quick Demo
Print Menus
Print Stats
Print Net Setup
Print Fonts
Print Demo
Factory Defaults
Hex Trace
Quality Menu
Print Resolution
Toner Darkness
Small Font Enh.
Setup Menu
Eco-Mode
Quiet Mode
Printer Language
Power Saver
Resource Save
Print Timeout
Wait Timeout
Auto Continue
Jam Recovery
Page Protect
Print area
Display Language
Toner AlarmPCL Emul Menu
Font Source
Font Name
Pitch
Symbol Set
Orientation
Lines per Page
A4 Width
Tray Renumber
Auto CR after LF
Auto LF after CR
PPDS (if activated)
Orientation
Lines per Page
Lines per inch
Page Format
Character Se
Best Fit
Tray 1 Renumber
Auto CR after LF
Auto LF after CR
Network Menu
Standard Network 
						

							2-6  Service Manual 7013-XXX
Messages and error codes
User attendance messages
The printer control panel displays messages describing the current state of the printer and indicates possible 
printer problems that must be resolved. This topic provides a list of all printer messages, explains what they 
mean, and tells how to clear the messages.
The following table lists the messages in alphanumerical order. A message can also be located using the index.
User status and attendance messages 
User primary message Explanation
Close Door Message clears when upper and lower doors are closed.
No Analog Phone Line
An analog line is not detected as being plugged into the modem. If the device is in 
Analog mode, this has a source of Fax. If the device is in Fax Server mode, and 
the Enable analog receive Fax Server setting is set to On, this has a source of 
Fax Receive. If the device is in Fax Server mode and the Enable analog receive 
Fax Server setting is set to Off, then this IR is not generated.
Memory Full, cannot 
send faxesAfter a start, there is no memory to do the fax job. Attempted fax is canceled.
Fax Station Name not set 
up
Fax Station number not 
set up.
Insert Duplex Page in 
Tray Reload printed page in tray . Cancel Job appears if the job can be canceled.
Install Tray  or Cancel 
jobPrinter detects that tray  is missing, where x is 1 or 2. This message appears if 
the job was begun, but the paper has not yet been retrieved. The tray is no longer 
detected. Replace the indicated tray.
Load  Printer does not detect media meeting the description  in 
, where  is Tray 1, Tray 2, Multi-Page Feeder (MP feeder), or 
Envelope Feeder.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load  
Printer does not detect media meeting the description  in , 
where  is Tray 1 or Tray 2.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load  
Printer does not detect media meeting the size requested in the source indicated.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load   
 Printer does not detect media meeting the size or type requested in the source 
indicated.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load Manual 
Printer does not detect media meeting the description  in the single 
sheet feeder (manual feeder).
The following actions can be taken:
• Load paper, and the job continues.
• Press Select ( ), and choose an alternate source for media.
• Cancel the current job.