Lexmark X264 Service Manual

							Diagnostic aids 3-29
7013-XXX
Min Copy Memory
This setting allocates the amount of DRAM memory to be used for storing copy jobs in the queue. 25, 35, 50, 80 
and 100 MB are the available settings. To adjust the minimum copy memory, perform the following steps:
1.In the configuration menu, scroll to the MinCopy Memory item, and press .
2.Use the  or  to increase or decrease the setting’s value.
3.When the desired value is displayed, press .
NumPad Job Assist
This setting determines if a user can configure and initiate a job using the operator panels hard buttons. When 
activated, a user can choose a function (copy, fax, etc...), enter specific values for a limited number of settings 
and then initiate the job with a series of key presses. The values for this setting are On and Off. The default for 
this setting is Off.
Format Fax Storage
This setting allows the user to format non-volatile fax storage memory. While formatting is taking place, 
Formatting Fax Flash DO NOT POWER OFF appears. After formatting is complete, the display reverts to the main 
menu.
ADF Edge Erase
This menu item sets the size, in millimeters, of the no-print area around an ADF scan job. All copy jobs have a 
minimum of a two-millimeter border. Copy jobs will use the setting or two millimeters, whichever is larger.
To adjust the ADF edge erase setting, perform the following steps:
1.In the Configuration menu, select the ADF Edge Erase menu item.
2.Press  or  to increase or decrease the setting’s value.
3.When the desired value is displayed, press . 
						

							3-30  Service Manual 7013-XXX
FB Edge Erase
This menu item sets the size, in millimeters, of the no print area around a flatbed scan job. Copy jobs will use the 
setting or two millimeters, whichever is larger.
To adjust the flatbed edge erase setting, perform the following steps:
1.In the Configuration menu, select the FB Edge Erase menu item.
2.Use the  or  to increase or decrease the setting’s value.
3.When the desired value is displayed, press .
Scanner Manual Registration
This item is used to manually register the flatbed and ADF on the MFP’s scanner unit. Registration should be 
performed whenever the ADF unit, flatbed unit, or controller card are replaced.
To manually register the ADF perform the following steps:
1.In the Configuration Menu, scroll to the Scanner Manual Registration menu item.
2.Press .
3.Scroll to the Print Quick Test Page menu item.
4.Press .
5.To view and adjust the simplex ADF registration, place the quick test page into the ADF, scroll to the Copy 
Quick Test Page item, and press 
. 
6.After the quick test page copies, scroll to ADF and press .
7.Scroll to Horizontal Adjust, and press .
8.Use the  or  to increase or decrease the setting’s value.
Note:  Each button press moves the margin values one pixel in the respective direction.
9.Press  to accept the value.
10.Scroll to Top Edge, and press .
11.Use the  or  to increase or decrease the setting’s value.
Note:  Pressingmoves the margin up, and pressing  moves the margin down.
12.Press  to accept the value.
To manually register a Duplex ADF, perform the following steps:
1.In the Configuration Menu, scroll to the Scanner Manual Registration menu item.
2.Press .
3.Scroll to the Print Quick Test Page menu item.
4.Press .
5.To view and adjust the duplex ADF front side registration, place the quick test page faceup into the ADF, 
scroll to the Copy Quick Test Page item, and press 
. 
6.After the quick test page copies, scroll to ADF Frontside, and press .
7.Scroll to Horizontal Adjust, and press .
8.Use the  or  to increase or decrease the setting’s value.
Note:  Each button press moves the margin values one pixel in the respective direction.
9.Press  to accept the value.
10.Scroll to Top Edge, and press .
11.Use the  or  to increase or decrease the setting’s value.
Note:  Pressingmoves the margin up, and pressing moves the margin down.
12.Press  to accept the value.
13.To view and adjust the duplex ADF backside registration, place the quick test page facedown up into the 
ADF, scroll to the Copy Quick Test Page item, and press 
. 
14.After the quick test page copies, scroll to ADF Backside, and press .
15.Scroll to Horizontal Adjust, and press . 
						

							Diagnostic aids 3-31
7013-XXX
16.Use the  or  to increase or decrease the setting’s value.
Note:  Each button press moves the margin values one pixel in the respective direction.
17.Press to accept the value.
18.Scroll to Top Edge, and press .
19.Use the  or  to increase or decrease the setting’s value.
Note:  Pressingmoves the margin up, and pressing moves the margin down.
20.Press to accept the value.
To manually register the flatbed, perform the following steps:
1.In the Configuration Menu, scroll to the Scanner Manual Registration menu item.
2.Press .
3.Scroll to the Print Quick Test Page menu item.
4.Press .
5.To view and adjust the flatbed registration, place the quick test page into the flatbed, scroll to the Copy 
Quick Test Page item, and press 
. 
6.After the quick test page copies, scroll to Flatbed, and press .
7.Scroll to Left Edge, and press .
8.Use the  or  to increase or decrease the setting’s value.
Note:  Each button press moves the margin values one pixel in the respective direction.
9.Press to accept the value.
10.Scroll to Top Edge, and press .
11.Use the  or  to increase or decrease the setting’s value.
Note:  Pressingmoves the margin up, and pressing moves the margin down.
12.Press to accept the value.
To exit REGISTRATION, press BACK  or STOP .
Disable Scanner
This menu item is used to disable the MFP scanner if it is malfunctioning. The MFP must be powered off and on 
for the new settings to take effect. To change the setting, perform the following steps:
1.In the configuration menu, use the arrow keys to scroll to the Disable Scanner menu item.
2.Press .
3.Use the arrow key to scroll to the desired setting. The options are Enable ADF/FB, Disable ADF/FB, 
Disable ADF only, Auto Disabled.
4.Press .
5.Press BACK .
6.Scroll to Exit Config Menu.
7.Press . The device restarts. 
						

							3-32  Service Manual 7013-XXX
Font Sharpening
This setting is used to set a text point size value below which the hig- frequency screens will be used when 
printing data. This setting affects only PCL, PostScript and PDF emulators.
Settings are in the range of 0–150 (24 is the default). For example, if the value is set to 24, then all fonts sized 24 
points or less use the high-frequency screens. 
To adjust the Font Sharpening setting, perform the following steps:
1.In the configuration menu, scroll to the Font Sharpening menu item, and press .
2.Use the  or  to increase or decrease the setting’s value. Pressing decreases the value, and 
pressing  increases the value.
3.Press  to accept the setting.
Reduced Curl
This setting only applies to devices with an instant on fuser. The settings are On and Off. Off is the default 
setting. When set to On, throughput is reduced. The On setting can be used on paper only.
USB Speed
The USB Speed setting is used to set the throughput of the USB port on the MFP. The settings are Auto, which 
is the default, and Full. Full forces the USB port to tun at full speed.
Exit Config Menu
With the Exit Config menu item displayed, press Select ( ) to exit the Configuration Menu. The printer 
performs a power-on reset and returns to normal mode. 
						

							Diagnostic aids 3-33
7013-XXX
SE Menu
Note:  This is not the Fax SE menu. To enter the Fax SE menu, press **411 from the Ready screen.
Note:  This menu should be used as directed by second-level support.
Print SE Menus
General
Copyright - Displays copyright information.
Optra Forms mode - On or off
Code Revision Info
Network Code Level - Displays network code level
Network Compile Info - Displays compile information
Printer Code Level - Displays printer code information
Printer Compile Info - Displays compile information
History
Print History
Mark History
History Mode
MAC
Set Card Speed
LAA
Keep Alive
NVRAM
Dump NVRAM
Re-init NVRAM
NPAP
Print Alerts
TCP/IP
netstat -r
arp -a
Allow SNMP Set
MTU
Meditech Mode
Raw LPR Mode
Gather Debug
Enable Debug 
						

							3-34  Service Manual 7013-XXX
Paper jams
Avoiding jams
Most paper jams can be avoided by correctly loading paper and specialty media in the printer.
The following hints can help prevent paper jams:
•Use only the recommended print media.
•Do not overload the print media sources. Make sure the stack height does not exceed the maximum height 
indicated by the stack line on the labels in the sources.
•Do not load wrinkled, creased, damp, or curled print media.
•Flex, fan, and straighten print media before loading it. If jams do occur with the print media, then try feeding 
one sheet at a time through the manual feeder.
•Do not mix print media sizes, weights, or types in the same print media source.
•Push all trays in firmly after loading them.
Note:  Make sure the media stack is below the maximum media fill indicators on the 250-sheet tray before 
pushing the tray into the printer.
•Make sure paper guides are positioned before loading the paper or specialty media.
•Do not remove trays while a job is printing.
•Before loading transparencies, fan the stack to prevent sheets from sticking together.
•Do not use envelopes that:
–Have excessive curl
–Are stuck together
–Are damaged in any way
–Contain windows, holes, perforations, cutouts, or embossments
–Have metal clasps, string ties, or metal folding bars
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed position
•Use only recommended media. Refer to the Card Stock & Label Guide available on the Lexmark Web site 
at www.lexmark.com for more information about which media provides optimum results for the current 
printing environment. 
						

							Diagnostic aids 3-35
7013-XXX
Understanding paper jam codes and locations
200-202 paper jams
1.Remove the paper tray from the printer.
2.If there is a paper jam, then remove the paper jam.
3.If there is not a paper jam, then open the front door, and remove the photoconductor kit and toner 
cartridge.
4.Lift the flap at the front of the printer, and remove any jammed sheets.
5.If there is not a paper jam at the front of the printer, then open the rear door, and remove the paper jam.
6.Close the rear door, and reinstall the photoconductor kit and toner cartridge.
7.Close the front door, and press.
CAUTION
The fuser and the area inside of the printer near the fuser may be hot. Allow the surface to cool 
before removing media from this area. 
						

							3-36  Service Manual 7013-XXX
231 paper jam
1.Open the front door.
2.Open the rear door.
3.Remove the paper jam.
4.Close the rear door.
5.Close the front door, and press.
CAUTION
The fuser and the area inside of the printer near the fuser may be hot. Allow the surface to cool 
before removing media from this area. 
						

							Diagnostic aids 3-37
7013-XXX
233 paper jam
1.Remove the paper tray from the printer.
2.Locate the lever shown, and pull it down to release and to remove the jammed sheets.
3.Reinstall the paper tray, and press.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and 
remove the jammed sheets, complete all steps in “231 paper jam” on page 3-36 and “233 paper jam” on 
page 3-37.
235 paper jam
1.Gently pull the jammed sheet out of the standard exit bin.
2.Press. 
						

							3-38  Service Manual 7013-XXX
242 paper jam
1.Remove the optional paper tray from the printer.
2.Remove the paper jam.
3.Reinstall the optional paper tray, and press.