Lexmark X264 Service Manual

							Diagnostic aids 3-19
7013-XXX
FB Cover closing sensor test
This test verifies the functionality of the FB cover closed sensor. To test this sensor, perform the following steps:
1.In the sensor test menu, press  or  to scroll to the FB Cover closing sensor test.
2.Press Select (). Starting Test displays. FB Cover: Closed displays.
3.Lift the flatbed cover, and depress the FB cover actuator (A).
4.FB Cover: Open should display if the sensor is working properly.
5.Press Back () to exit the test and return to the Scanner sensor tests.
Home sensor test
This test verifies the functionality of the home position sensor. To test this sensor, perform the following steps:
1.In the sensor test menu, press  or  to scroll to the Home sensor test.
2.Press Select ().
3.Starting Test displays.
4.Home: Closed displays.
5.Home: Open should display if the sensor is working properly.
6.Press Back () to exit the test and return to the Scanner sensor tests.
ADF Cover closed sensor test
This test verifies the functionality of the ADF cover closed sensor. To test this sensor, perform the following 
steps:
1.In the sensor test menu, press  or  to scroll to the ADF Cover closed sensor test.
2.Press Select ().
3.Starting Test displays.
4.ADF Cover: Closed displays.
5.Lift the ADF top cover.
6.ADF Cover: Open should display if the sensor is working properly.
7.Press Back () to exit the test and return to the Scanner sensor tests.
A 
						

							3-20  Service Manual 7013-XXX
Sensor 1 test
This test verifies the functionality of scan sensor 1. To test this sensor, perform the following steps:
1.In the sensor test menu, press  or  to scroll to the Sensor1 test.
2.Press Select (). Starting Test displays. Sensor 1: Closed displays.
3.Lift the ADF top cover, and close the ADF cover sensor by pressing down on the ADF sensor actuator (A) 
with a small, flatblade screwdriver.
4.Press the Sensor 1 actuator (B) located in the ADF paper path. Sensor 1: Open should display if the 
sensor is working properly.
5.Press Back () to exit the test and return to the Scanner sensor tests.
A
B 
						

							Diagnostic aids 3-21
7013-XXX
Sensor2 test
This test verifies the functionality of scan sensor 2. To test this sensor, perform the following steps:
1.In the sensor test menu, press  or  to scroll to the Sensor 2 test.
2.Press Select (). Starting Test displays. Sensor 2: Closed displays.
3.Lift the ADF top cover, and close the ADF cover sensor (A) by pressing down on the ADF sensor actuator 
with a small flatblade screwdriver.
4.Move the Sensor 2 actuator by inserting a small screwdriver into the hole (B) and gently toggling the 
actuator. Sensor 2: Open should display if the sensor is working properly.
5.Press Back () to exit the test and return to the Scanner sensor tests.
A
B 
						

							3-22  Service Manual 7013-XXX
EXIT Diags
Press Select ( ) to exit Diag Menu. The printer performs a power-on reset and returns to normal mode. 
						

							Diagnostic aids 3-23
7013-XXX
Printhead assembly electronic adjustment
A step-by-step process to align a new printhead.
Note:  Before aligning the printhead electronically, first align the printhead mechanically, if needed. See 
“Printhead assembly mechanical adjustment” on page 3-24.
1.Enter the Diagnostics menu. See “Diagnostics Menu (Diag Menu)” on page 3-2.
2.Press  to enter the Registration menu.
3.Press  to print the Quick test page.
Quick Test page
(sample only; use actual sheet)
4.In the Registration menu, select the right margin setting. 
5.To determine the margin setting, choose the value that is closest to the darkest bar on the center graph of 
the margin page. Add that value to the current right margin setting printed on the left hand side of the 
margin page. (The right margin setting will also appear on the operator panel display.) For example, if the 
right margin setting on the page is -2, and the number that is closest to the darkest line on the graph is 3 
 
(-2+3), then the right margin setting will be equal to +1.
6.Press  or  to the desired setting, and press . 
						

							3-24  Service Manual 7013-XXX
7.Print the Quick Test page again, and check that the darkest line in the center graph is equal to zero. If it is, 
then check to see if the left, top, and bottom margins are detected. If it is not, then repeat step 5.
 
Note:  The alignment of the left margin positions the plane to the right or left. The alignment of the right margin 
does not alter the margins and should only be used to adjust the printhead.
Printhead assembly mechanical adjustment
A printhead needs to be correctly positioned after it has been removed. Use a pencil to mark the screw locations 
of the old printhead on the metal frame. Align the new printhead relative to the location of the old printhead.
Note:  Skew is caused by a sheet being fed through the printer while misaligned. The entire image is rotated 
relative to the sheet edges. However, a mechanically misaligned printhead causes the horizontal lines to appear 
skewed while the vertical lines remain parallel to the vertical edges.There are no adjustments for skew. Check 
the pick roll (paper pick assembly) for wear, the paper path for obstructions, the fuser for proper setting, and the 
tray paper guides for fit to the media.
To adjust the printhead:
1.Enter the Diagnostics Menu. See “Diagnostics Menu (Diag Menu)” on page 3-2. 
2.Select PRINT TESTS.
3.Select Tray 1.
4.Select Single.
5.Fold the printed test page on the left side so that a few millimeters of grid lines wrap around the outside of 
the fold. See image below.
6.Fold a second vertical fold near the center so that the left side top edge aligns with the right side top edge.
Printhead
misalignmentPaper feedskew 
						

							Diagnostic aids 3-25
7013-XXX
7.If the grid lines of the right flap align below the corresponding lines on the left flap, then adjust the printhead 
clockwise relative to the printer and recheck. (See the left side of the figure below.) If the grid lines of the 
left flap align below the corresponding lines of the right side, then adjust the printhead counterclockwise. 
(See the right side of the figure below.)
8.After obtaining a properly adjusted image on the paper, tighten all three screws.
Note:  The printhead must be aligned electronically. See “Printhead assembly electronic adjustment” on 
page 3-23. 
						

							3-26  Service Manual 7013-XXX
Configuration Menu
Available tests
The tests display on the operator panel in the order shown for all models.
USB Scan to Local
USB Scan to Local enumerates a USB simple device or USB composite device. In the off position, the simple 
USB device is enumerated: in the on position, the composite USB device is enumerated.
Prt Quality Pages
The Prt Quality Pages can be printed from both the Configuration Menu and the Diagnostics Menu. The 
Configuration Menu is limited in information compared to the pages printed from the Diagnostics Menu. 
To help isolate print quality problems, print the Print Quality Test Pages. The pages are formatted. The Printing 
Quality Test Pages message appears, then the pages print. The message remains on the operator panel until 
all the pages print. 
Press Select ( ) to print the pages. The Print Quality Test Pages contain several pages. The first page which 
is printed in English text contains only a mixture of text and graphics. The information includes values of the 
Quality Menu settings in Settings and printer and toner cartridge configuration information. The remaining pages 
contain only graphics.
Configuration menu 
USB Scan to Local See “USB Scan to Local” on page 3-26.
Prt Quality Pgs See “Prt Quality Pages” on page 3-26.
Reports See “Reports” on page 3-27.
Panel Menus See “Panel Menus” on page 3-27. 
PPDS Emulation See “PPDS Emulation” on page 3-27. 
Demo Mode See “Demo Mode” on page 3-28. 
Factory Defaults See “Factory defaults” on page 3-28. 
Energy Conserve See “Energy Conserve” on page 3-28. 
Min Copy Memory See “Min Copy Memory” on page 3-29.
NumPad Job Assist See “NumPad Job Assist” on page 3-29.
Format Fax Storage See “Format Fax Storage” on page 3-29.
ADF Edge Erase See “ADF Edge Erase” on page 3-29.
FB Edge Erase See “FB Edge Erase” on page 3-30.
Scanner Manual Registration See “Scanner Manual Registration” on page 3-30.
Disable Scanner See “Disable Scanner” on page 3-31.
Font Sharpening See “Font Sharpening” on page 3-32.
USB Speed See “USB Speed” on page 3-32.
Exit Config Menu This selection exits Configuration Menu, and Resetting the Printer 
displays. The printer performs a POR and returns to normal mode. 
See “Exit Config Menu” on page 3-32. 
						

							Diagnostic aids 3-27
7013-XXX
Reports
Menu Settings Page
Print the menu settings pages to list the customer settings and to verify printer options are installed correctly. It 
is helpful to print the customer settings before you restore factory defaults or make major changes.
To print the menu settings:
1.Select Reports from the Config Menu, and press Select ().
2.Select Menu Settings Page, and press Select ().
Event Log
Lets the system support person print a limited set of the information contained in the Diagnostics Menu version 
of the printed Event Log. For a sample of a printout, see “Event Log” on page 3-15. The limited Configuration 
log and the full Diagnostics log printed versions show the same operator panel messages when they print and 
follow the same layout guidelines. 
To print the event log:
1.Select Reports from the Config Menu, and press Select ().
2.Select Print Log, and press Select () to begin printing the log.
Panel Menus
Lets the system support person enable or disable the operator panel menus. Selecting On (the default) allows 
users to change values for the printer. Off disables the users’ access to menus. If a user presses Menu (), 
they receive a message that the panel menus are locked. When set to Off, this setting restricts all menu access, 
even to menus or items set for PIN access. However, when set to On, all PIN restrictions are in restored.
This menu item appears only when the PJL PASSWORD Environment variable is set to 0.
PPDS Emulation
Activates or deactivates the Personal Printer Data Stream (PPDS) emulation language. This menu item appears 
only if the PPDS interpreter is available. 
						

							3-28  Service Manual 7013-XXX
Demo Mode
Lets marketing personnel or merchandisers demonstrate the printer to potential customers by printing the demo 
page.
Selections include Deactivate (default) and Activate. Select Deactivate to turn Demo Mode off; or select 
Activate to turn Demo Mode on.
Factory defaults
Sets the majority of printer values back to their factory default settings. 
Warning:This selection cannot be reversed, so this operation should be used only as a last resort to fix any 
printer problem. When factory default settings are restored:
•All downloaded resources (fonts, macros, symbol sets) in the printer memory (RAM) are deleted.
•All menu settings return to the factory default setting except:
–The Display Language setting in the Setup Menu.
–All settings in the Serial Menu, Network Menu, Infrared Menu, Local Talk Menu, and USB Menu.
To print current menu settings:
It is recommended that you first print the customer’s current settings by printing a copy of the Menu Settings 
pages. Customer settings are available from the Ready prompt, Diagnostics Menu settings are available in the 
Diagnostics Menu, and Config Menu settings are available in the Config Menu.
1.Turn off the printer, or select Exit Config Menu.
2.At the Ready prompt, select Menus (), and press Select ().
3.Select Reports, and press Select ().
4.Select Menu Settings Page, and press Select ().
5.Enter the Diagnostic Menu, select Reports, Menu Settings Page, and press Select ().
See “Menu Settings Page” on page 3-27.
6.Turn off the printer, or select Exit Diags.
7.Enter Configuration Menu, select Reports, Menu Settings Page, and press Select ().
See “Menu Settings Page” on page 3-27. 
To reset factory defaults:
1.Select Reports from the Config Menu, and press Select ().
2.Select Factory Defaults, and press Select ().
3.Select Restore Base (for locally attached printers) or Restore STD NET (if you have integrated network 
support). 
Submitting Changes… appears on the operator panel, and then the printer PORs (restarts in Ready mode).
Energy Conserve
Affects the values that appear in the Power Saver menu item in the Setup Menu. This menu item appears only 
when the printer model does not support Automatic Power Saver or has deactivated Automatic Power Saver. 
The menu item affects only the values that are displayed in the Power Saver menu item.
Select Off in Energy Conserve to allow Power Saver in the customer menu to display Disable as an option. If 
Disable is selected in the customer Power Saver, the printer deactivates the Power Saver feature. Select On 
(the default) in Energy Conserve to prevent Disable from appearing as an option in the Power Saver setting, 
and preventing the customer from turning off Power Saver.