HP OfficeJet J5520 User Manual

							To determine the best way to set up the device in your home or office, first read through
the questions in this section and record your answers. Next, refer to the table in the
following section and choose the recommended setup case based on your answers.
Make sure to read and answer the following questions in the order they are presented.
1.Do you have a digital subscriber line (DSL) service through your telephone company?
(DSL might be called ADSL in your country/region.)
If you answered Yes, proceed directly to 
Case B: Set up the device with DSL. You
do not need to continue answering questions.
If you answered No, continue answering questions.
2.Do you have a private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system?
If you answered Yes, proceed directly to 
Case C: Set up the device with a PBX phone
system or an ISDN line. You do not need to continue answering questions.
If you answered No, continue answering questions.
3.Do you subscribe to a distinctive ring service through your telephone company that
provides multiple phone numbers with different ring patterns?
If you answered Yes, proceed directly to 
Case D: Fax with a distinctive ring service
on the same line. You do not need to continue answering questions.
If you answered No, continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a distinctive
ring feature that allows you to have several phone numbers on one phone line.
When you subscribe to this service, each phone number will have a different ring
pattern. For example, you can have single, double, and triple rings for the different
numbers. You might assign one phone number with a single ring to your voice calls,
and another phone number with double rings to your fax calls. This allows you to tell
the difference between voice and fax calls when the phone rings.
4.Do you receive voice calls at the same phone number you will use for fax calls on the
device?
Continue answering questions.
5.Do you have a computer dial-up modem on the same phone line as the device?
Are you unsure if you use a computer dial-up modem? If you answer Yes to any of
the following questions, you are using a computer dial-up modem:
• Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
• Do you send and receive e-mail messages on your computer through a dial-up
connection?
• Do you access the Internet from your computer through a dial-up connection?
Continue answering questions.
6.Do you have an answering machine that answers voice calls at the same phone
number you will use for fax calls on the device?
Continue answering questions.
7.Do you subscribe to a voice mail service through your telephone company at the same
phone number you will use for fax calls on the device?
After you have completed answering the questions, proceed to the next section to
select your fax setup case.
Set up faxing for the device 67
 
						

							Select your fax setup case
Now that you have answered all the questions about the equipment and services that
share the phone line with the device, you are ready to choose the best setup case for
your home or office.
From the first column in the following table, choose the combination of equipment and
services applicable to your home or office setting. Then look up the appropriate setup
case in the second or third column based on your phone system. Step-by-step
instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the
described equipment or services, choose None from the first column in the table.
NOTE:If your home or office setup is not described in this section, set up the device
as you would a regular analog phone. Make sure you use the phone cord supplied in
the box to connect one end to your telephone wall jack and the other end to the port
labeled 1-LINE on the back of the device. If you use another phone cord, you might
experience problems sending and receiving faxes.
Other equipment/services
sharing your fax lineRecommended fax setup for
parallel-type phone systemsRecommended fax setup for
serial-type phone systems
None
(You answered No to all
questions.)Case A: Separate fax line (novoice calls received)Refer to your country in Serial-type fax setup
DSL service
(You answered Yes to question
1 only.)Case B: Set up the device withDSLRefer to your country in Serial-type fax setup
PBX or ISDN system
(You answered Yes to question
2 only.)Case C: Set up the device witha PBX phone system or anISDN line
Refer to your country in Serial-type fax setup
Distinctive ring service
(You answered Yes to question
3 only.)Case D: Fax with a distinctivering service on the same lineRefer to your country in Serial-type fax setup
Voice calls
(You answered Yes to question
4 only.)Case E: Shared voice/fax lineRefer to your country in Serial-type fax setup
Voice calls and voice mail
service
(You answered Yes to
questions 4 and 7 only.)Case F: Shared voice/fax linewith voice mailRefer to your country in Serial-type fax setup
Computer dial-up modem
(You answered Yes to question
5 only.)Case G: Fax line shared withcomputer modem (no voicecalls received)
Not applicable.
Voice calls and computer dial-
up modem
(You answered Yes to
questions 4 and 5 only.)Case H: Shared voice/fax linewith computer modemNot applicable.
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68 Configure and manage
 
						

							Other equipment/services
sharing your fax lineRecommended fax setup for
parallel-type phone systemsRecommended fax setup for
serial-type phone systems
Voice calls and answering
machine
(You answered Yes to
questions 4 and 6 only.)Case I: Shared voice/fax linewith answering machineNot applicable.
Voice calls, computer dial-up
modem, and answering
machine
(You answered Yes to
questions 4, 5, and 6 only.)Case J: Shared voice/fax linewith computer modem andanswering machine
Not applicable.
Voice calls, computer dial-up
modem, and voice mail service
(You answered Yes to
questions 4, 5, and 7 only.)Case K: Shared voice/fax linewith computer dial-up modemand voice mail
Not applicable.
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no
other equipment connected on this phone line, set up the device as described in this
section.
Figure 7-1 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
(continued)
Set up faxing for the device 69
 
						

							To set up the device with a separate fax line
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or
office.
2.Turn on the Auto Answer setting.
3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test. For more information, see 
Test fax setup.
When the phone rings, the device answers automatically after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
Case B: Set up the device with DSL
If you have a DSL service through your telephone company, and do not connect any
equipment to the device, use the instructions in this section to connect a DSL filter
between the telephone wall jack and the device. The DSL filter removes the digital signal
that can interfere with the device, so the device can communicate properly with the phone
line. (DSL might be called ADSL in your country/region.)
NOTE:If you have a DSL line and you do not connect the DSL filter, you will not be
able to send and receive faxes with the device.
Figure 7-2 Back view of the device
1Telephone wall jack
2DSL (or ADSL) filter and cord supplied by your DSL provider
3Use the phone cord supplied in the box with the device to connect to the
1-LINE port
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70 Configure and manage
 
						

							To set up the device with DSL
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord supplied in the box with the device, connect one end to the
open port on the DSL filter, and then connect the other end to the port labeled 1-LINE
on the back of the device.
NOTE:If you do not use the supplied cord to connect from the DSL filter to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
As only one phone cord is supplied, you may will need to obtain additional phone
cords for this setup.
3.Connect an additional phone cord from the DSL filter to the telephone wall jack.
4.Run a fax test. For more information, see 
Test fax setup.
Case C: Set up the device with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make
sure you do the following:
• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the
device to the port that is designated for fax and phone use. Also, make sure that the
terminal adapter is set to the correct switch type for your country/region, if possible.
NOTE:Some ISDN systems allow you to configure the ports for specific phone
equipment. For example, you might have assigned one port for telephone and
Group 3 fax and another port for multiple purposes. If you have problems when
connected to the fax/phone port of your ISDN converter, try using the port
designated for multiple purposes; it might be labeled multi-combi or something
similar.
• If you are using a PBX phone system, set the call waiting tone to off.
NOTE:Many digital PBX systems include a call-waiting tone that is set to on
by default. The call waiting tone will interfere with any fax transmission, and you
will not be able to send or receive faxes with the device. Refer to the
documentation that came with your PBX phone system for instructions on how to
turn off the call-waiting tone.
• If you are using a PBX phone system, dial the number for an outside line before dialing
the fax number.
• Make sure you use the supplied cord to connect from the telephone wall jack to the
device. If you do not, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or office.
If the supplied phone cord is too short, you can purchase a coupler from your local
electronics store and extend it.
Set up faxing for the device 71
 
						

							Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows
you to have multiple phone numbers on one phone line, each with a different ring pattern,
set up the device as described in this section.
Figure 7-3 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
To set up the device with a distinctive ring service
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or
office.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company
assigned to your fax number.
NOTE:By default, the device is set to answer all ring patterns. If you do not set
the Distinctive Ring to match the ring pattern assigned to your fax number, the
device might answer both voice calls and fax calls or it might not answer at all.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test. For more information, see 
Test fax setup.
The device automatically answers incoming calls that have the ring pattern you selected
(Distinctive Ring setting) after the number of rings you selected (Rings to Answer
setting). The device begins emitting fax reception tones to the sending fax machine and
receives the fax.
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72 Configure and manage
 
						

							Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no
other office equipment (or voice mail) on this phone line, set up the device as described
in this section.
Figure 7-4 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
3Telephone (optional)
To set up the device with a shared voice/fax line
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or
office.
2.Do one of the following:
• If you have a parallel-type phone system, remove the white plug from the port
labeled 2-EXT on the back of the device, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on top
of the device cable which has a wall plug attached to it.
Set up faxing for the device 73
 
						

							3.Now you need to decide how you want the device to answer calls, automatically or
manually:
• If you set up the device to answer calls automatically, it answers all incoming
calls and receives faxes. The device will not be able to distinguish between fax
and voice calls in this case; if you suspect the call is a voice call, you will need to
answer it before the device answers the call. To set up the device to answer calls
automatically, turn on the Auto Answer setting.
• If you set up the device to answer faxes manually, you must be available to
respond in person to incoming fax calls or the device cannot receive faxes. To
set up the device to answer calls manually, turn off the Auto Answer setting.
4.Run a fax test. For more information, see 
Test fax setup.
If you pick up the phone before the device answers the call and hear fax tones from a
sending fax machine, you will need to answer the fax call manually.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also
subscribe to a voice mail service through your telephone company, set up the device as
described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually; this
means you must be available to respond in person to incoming fax calls. If you want
to receive faxes automatically instead, contact your telephone company to subscribe
to a distinctive ring service, or to obtain a separate phone line for faxing.
Figure 7-5 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
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74 Configure and manage
 
						

							To set up the device with voice mail
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or
office.
2.Turn off the Auto Answer setting.
3.Run a fax test. For more information, see 
Test fax setup.
You must be available to respond in person to incoming fax calls and answer the fax
before the voicemail picks up, or the device cannot receive faxes.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer
modem connected on this line, set up the device as described in this section.
NOTE:If you have a computer dial-up modem, your computer dial-up modem shares
the phone line with the device. You will not be able to use both your modem and the
device simultaneously. For example, you cannot use the device for faxing while you
are using your computer dial-up modem to send an e-mail or access the Internet.
•Set up the device with a computer dial-up modem
•
Set up the device with a computer DSL/ADSL modem
Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem,
follow these directions for setting up the device.
Figure 7-6 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
Set up faxing for the device 75
 
						

							3Computer with modem
To set up the device with a computer dial-up modem
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the port labeled 2-EXT on the back of the device.
3.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or
office.
4.If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem
software, the HP device will not be able to receive faxes.
5.Turn on the Auto Answer setting.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7.Run a fax test. For more information, see 
Test fax setup.
When the phone rings, the device automatically answers after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to
set up your fax.
Chapter 7
(continued)
76 Configure and manage