HP OfficeJet J5520 User Manual

							Set the answer mode (Auto answer)
The answer mode determines whether the device answers incoming calls.
• Turn on the Auto Answer setting if you want the device to answer faxes
automatically. The device answers all incoming calls and faxes.
• Turn off the Auto Answer setting if you want to receive faxes manually. You must
be available to respond in person to the incoming fax call or the device does not
receive faxes.
To set the answer mode to manual or automatic via the control panel
▲Press Auto Answer to turn the light on or off, as appropriate for your setup.
When the Auto Answer light is on, the device answers calls automatically. When the
light is off, it does not answer calls.
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same
phone line as the device, because you want the answering machine to answer the phone
before the device does. The number of rings to answer for the device should be greater
than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice
call, the answering machine records the incoming message.
To set the number of rings before answering via the control panel
1.Press Setup.
2.Press Basic Fax Setup, and then press Rings to Answer.
3.Enter the appropriate number of rings by using the keypad, or press the left or right
arrow button to change the number of rings.
4.Press OK to accept the setting.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the device to answer incoming calls that
have a specific ring pattern.
If you connect the device to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the device
detects the specified ring pattern, it answers the call and receives the fax.
Change fax settings 57
 
						

							If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
To change the answer ring pattern for distinctive ring via the control panel
1.Verify that the device is set to answer fax calls automatically.
2.Press Setup.
3.Press Advance Fax Setup, and then press Distinctive Ring.
4.Press the right arrow button to select an option, and then press OK.
When the phone rings with the ring pattern assigned to your fax line, the device
answers the call and receives the fax.
Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it is sending or receiving
a fax. If it detects an error signal during the transmission and the error-correction setting
is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are having trouble sending or receiving a fax, and you
want to accept the errors in the transmission. Turning off the setting might be useful when
you are trying to send a fax to another country/region or receive a fax from another
country/region, or if you are using a satellite phone connection.
To set the fax error-correction mode
▲Control panel: Press Fax Menu, open the Advance Fax Setup menu, and then use
the Error correction mode option.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use tone
dialing.
NOTE:The pulse-dialing option is not available in all countries/regions.
To set the dial type
▲Control panel: Press Setup, press Basic Fax Setup, and then use the Tone or
Pulse Dialing option.
Set the redial options
If the device was unable to send a fax because the receiving fax machine did not answer
or was busy, the device attempts to redial based on the settings for the busy-redial and
no-answer-redial options. Use the following procedure to turn the options on or off.
•Busy redial: If this option is turned on, the device redials automatically if it receives
a busy signal. The factory-set default for this option is ON.
•No answer redial: If this option is turned on, the device redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is
OFF.
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							To set the redial options
▲Control panel: Press Setup, press Advance Fax Setup, and then use the Busy
Redial or No Answer Redial options.
Set the fax speed
You can set the fax speed used to communicate between your device and other fax
machines when sending and receiving faxes. The default fax speed is Fast.
If you use one of the following, setting the fax speed to a slower speed might be required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, you might want to try setting the
Fax Speed setting to Medium or Slow. The following table provides the available fax
speed settings.
Fax speed settingFax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed from the control panel
1.Press Setup.
2.Select Advanced Fax Setup, and then press Fax Speed.
3.Select an option using the arrow keys, and then press OK.
Fax over the Internet
You may subscribe to a low cost phone service that allows you to send and receive faxes
with your device by using the Internet. This method is called Fax over Internet Protocol
(FoIP). You probably use a FoIP service (provided by your telephone company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE:You can only send and receive faxes by connecting a phone cord to the port
labeled 1-LINE on the device. This means that your connection to the Internet must
be done either through a converter box (which supplies regular analog phone jacks
for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33,600 bps). If you experience problems sending and
receiving faxes while using an Internet fax service, use a slower fax speed. You can do
this by changing the Fax Speed setting from High (the default) to Medium. For
information on changing this setting, see 
Set the fax speed.
Fax over the Internet 59
 
						

							If you have further questions about internet faxing, talk to your Internet service provider
Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set
up properly for faxing. Perform this test after you have completed setting up the device
for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report for
information on how to fix the problem and rerun the test.
To test fax setup
1.Set up the device for faxing according to your particular home or office setup
instructions.
2.Make sure the print cartridges are installed, and that full-size paper is loaded in the
input tray before starting the test.
3.From the control panel, press Setup.
4.Select Tools, and then select Run Fax Test.
The device displays the status of the test on the display and prints a report.
5.Review the report.
• If the test passes and you are still having problems faxing, check the fax settings
listed in the report to verify the settings are correct. A blank or incorrect fax setting
can cause problems faxing.
• If the test fails, review the report for more information on how to fix any problems
found.
Use reports
You can set up the device to print error reports and confirmation reports automatically for
each fax you send and receive. You can also manually print system reports as required;
these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or receiving
a fax. A confirmation message that indicates whether a fax was successfully sent appears
briefly on the control-panel display after each transaction.
•
Print fax confirmation reports
•
Print fax error reports
•
Print and view the fax log
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							Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On Fax
Send or Send & Receive.
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each transaction.
To enable fax confirmation
1.Press Setup.
2.Press Print Report, and then Fax Confirmation.
3.Press the right arrow button to select one of the following, and then press OK.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
On Fax SendPrints a fax confirmation report for every fax you send.
On Fax ReceivePrints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report for every fax you send and receive.
TIP:If you choose On Fax Send or Send & Receive, and scan your fax to send
from memory, you can include an image of the first page of the fax on the Fax
Sent Confirmation report. Press Setup, press Fax Confirmation, and then
press On Fax Send again. Select On from the Image on Fax Send Report menu.
Print fax error reports
You can configure the device so that it automatically prints a report when there is an error
during transmission or reception.
To set the device to print fax error reports automatically
1.Press Setup.
2.Press Print Report, and then press Fax Error Report.
3.Press the right arrow button to select one of the following, and then press OK.
Send & ReceivePrints whenever a fax error occurs. This is the default setting.
OffDoes not print any fax error reports.
On Fax SendPrints whenever a transmission error occurs.
On Fax ReceivePrints whenever a receiving error occurs.
Print and view the fax log
The logs list faxes that have been sent from the control panel and all faxes that have been
received.
Use reports 61
 
						

							You can print a log of faxes that have been received and sent by the device. Each entry
in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
•Duration
• Number of pages
• Result (status) of transmission
To view the fax log from the HP photo and imaging software
1.At the computer, open the HP photo and imaging software. For more information, see
Use the HP photo and imaging software.
2.See the onscreen Help for the HP photo and imaging software for further instructions.
The log lists faxes that have been sent from the control panel and the HP photo and
imaging software and all faxes that have been received.
To print the fax log from the control panel
1.On the control panel, press Setup.
2.Press the arrow key to move down to Print Report, and then press OK.
3.Press the arrow key to move down to Fax Log, and then press OK.
4.Press OK again to print the log.
Cancel a fax
You can cancel a fax you are sending or receiving at any time.
To cancel a fax
▲Press Cancel on the control panel to stop a fax you are sending or receiving. If the
device does not stop faxing, press Cancel again.
The device prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
To cancel a number you are dialing
▲Press Cancel to cancel a number you are currently dialing.
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							7 Configure and manage
This section is intended for the administrator or individual who is responsible for managing
the device. This section contains information about the following topics.
•
Manage the device
•
Use device management tools
•
Set up faxing for the device
•
Configure the device
•
Uninstall and reinstall the software
Manage the device
The following, common tools can be used to manage the device. For information about
accessing and using the tools, see 
Use device management tools.
NOTE:Specific procedures might include other methods.
Windows
• Device control panel
• Printer driver
• Toolbox
•
Monitor the device
•
Administer the device
Monitor the device
This section provides instructions for monitoring the device.
NOTE:The ink levels shown are an estimate only. Actual ink volumes may vary.
Use this tool...to obtain the following information....
Control panelObtain information about the status of jobs that
are being processed, the operating status of the
device, and the status of print cartridges.
ToolboxPrint cartridge information: Click the
Estimated Ink Levels tab to view the ink-level
information, and then scroll to display the
Cartridge Details button. Click the Cartridge
Details button to view information about
replacement print cartridges and expiration
dates.
Configure and manage 63
 
						

							Administer the device
This section provides information about administering the device and modifying settings.
Use this tool...to do the following...
Control panel•Language and country/region: Press Setup,
and then open the Preferences menu. If you do
not see your country/region, press 99, and then
find your country/region in the list.
•Control panel volume: Press Setup, and then
open the Preferences menu.
•Fax sound volume: Press Setup, and then
select Fax Sound Volume.
•Automatic report printing: Press Setup, and
then open the Advance Fax Setup menu.
•Set the dial type: Press Setup, and then open
the Basic Fax Setup menu.
•Set up redial options: Press Setup, and then
open the Advance Fax Setup menu.
•Set the date and time: Press Setup, press
Tools, and then press Date and Time.
ToolboxPerform device maintenance tasks: Click the
Services tab.
Use device management tools
•Toolbox
•
Toolbox tabs
Toolbox
The Toolbox provides maintenance information about the device.
NOTE:The Toolbox can be installed from the Starter CD by selecting the full
installation option if the computer meets the system requirements.
To open the Toolbox
1.From the HP Solution Center, click the Settings menu, point to Print Settings, and
then click Printer Toolbox.
2.Right-click the HP Digital Imaging Monitor in the tray, point to Printer Model Name
and then click Display Printer Toolbox.
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64 Configure and manage
 
						

							Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Estimated Ink Level•Ink Level Information: Shows estimated ink
level for each cartridge.
NOTE:The ink levels shown are an estimate
only. Actual ink volumes may vary.
•Shop Online: Provides access to a Web site
from which you can order printing supplies for the
device online.
•Order by Phone: Shows telephone numbers
that you can call to order supplies for the device.
Telephone numbers are not available for all
countries/regions.
•Cartridge Details: Shows order numbers and
expiration dates of the installed print cartridges.
Device Services•Align Print Cartridges: Guides you through
aligning the print cartridges. For more
information, see 
Align the print cartridges.
•Clean Print Cartridges: Guides you through
cleaning the print cartridges. For more
information, see 
Clean the print cartridges.
•Calibrate Color: Allows you to perform linefeed
calibration. For more information, see Calibratecolor.
Set up faxing for the device
After completing all the steps in the getting started guide, use the instructions in this
section to complete your fax setup. Keep your getting started guide for later use.
In this section, you will learn how to set up the device so that faxing works successfully
with equipment and services you might already have on the same phone line.
TIP:You can also use the Fax Setup Wizard to help you quickly set up some
important fax settings such as the answer mode and fax header information. You can
access the Fax Setup Wizard through the software you installed with the device. After
you run the Fax Setup Wizard, follow the procedures in this section to complete your
fax setup.
Set up faxing for the device 65
 
						

							Set up faxing (parallel phone systems)
Before you begin setting up the device for faxing, determine which kind of phone system
your country/region uses. The instructions for fax setup differ depending on whether you
have a serial- or parallel-type phone system.
• If you do not see your country/region listed in the table below, you probably have a
serial-type phone system. In a serial-type phone system, the connector type on your
shared telephone equipment (modems, phones, and answering machines) does not
allow a physical connection to the 2-EXT port on the device. Instead, all equipment
must be connected at the telephone wall jack.
NOTE:In some countries/regions that use serial-type phone systems, the phone
cord that came with the device might have an additional wall plug attached to it.
This enables you to connect other telecom devices to the wall jack where you plug
in the device.
• If your country/region is listed in the table below, you probably have a parallel-type
telephone system. In a parallel-type phone system, you are able to connect shared
telephone equipment to the phone line by using the 2-EXT port on the back of the
device.
NOTE:If you have a parallel-type phone system, HP recommends you use the
2-wire phone cord supplied with the device to connect it to the telephone wall jack.
Table 7-1 Countries/regions with a parallel-type phone system
ArgentinaAustraliaBrazil
CanadaChileChina
ColombiaGreeceIndia
IndonesiaIrelandJapan
KoreaLatin AmericaMalaysia
MexicoPhilippinesPoland
PortugalRussiaSaudi Arabia
SingaporeSpainTaiwan
ThailandUSAVenezuela
Vietnam  
If you are unsure which kind of telephone system you have (serial or parallel), check with
your telephone company.
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any) share
the same phone line with the device. This is important because you might need to connect
some of your existing office equipment directly to the device, and you might also need to
change some fax settings before you can fax successfully.
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66 Configure and manage