HP OfficeJet J5520 User Manual

							1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
•
Understand the device parts
Find other resources for the product 
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
ResourceDescriptionLocation
Setup posterProvides illustrated setup
information.A printed version of the
document is provided with the
device.
Fax Getting Started GuideProvides instructions for
setting up the device and
information about the warranty
and safety issues.A printed version of the
document is provided with the
device.
Readme file and release
notesProvide late-breaking
information and
troubleshooting tips.Included on the Starter CD.
ToolboxProvides information about
print cartridges and access to
maintenance services.
For more information, see
Toolbox.
The Toolbox is typically
installed with the device
software as an available
installation option.
Control panelProvides status, error, and
warning information about
operations.For more information, seeControl panel buttons andlights.
Logs and reportsProvides information about
events that have occurred.For more information, seeMonitor the device.
HP Web sitesProvide the latest printer
software, and product and
support information.www.hp.com/support
www.hp.com
HP telephone supportLists information to contact
HP. During the warranty
period, this support is often
free of charge.For more information, seeObtain HP telephone support.
HP photo and imaging
software helpProvides information about
using the software.For more information, see Usethe HP photo and imagingsoftware.
Get started 7
 
						

							Understand the device parts
•Front view
•
Printing supplies area
•
Back view
•
Control panel buttons and lights
•
Connection information
Front view
1Automatic document feeder (ADF)
2Control panel
3Output tray
4Output tray extender
5Input tray
6Print cartridge door
7Scanner lid
8Document feeder tray
9Scanner glass
Printing supplies area
Chapter 1
8 Get started
 
						

							1Print-cartridge door
2Print cartridges
Back view
1Rear door
2Fax ports (1-LINE and 2-EXT)
3Power connection
4Rear universal serial bus (USB) port
Control panel buttons and lights
The following diagram and related table provide a quick reference to the control panel
features.
LabelName and Description
1On: Turn the HP All-in-One on or off. The On button is lit when the device is on. The light blinks
while performing a job.
When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To
completely disconnect the power supply to the HP All-in-One, turn the device off, and then
unplug the power cord.
2Speed Dial: Select a speed dial number.
3Redial/Pause: Redial the most recently dialed number, or insert a 3-second pause in a fax
number.
4One-touch speed dial buttons: Access the first five speed dial numbers.
Understand the device parts 9
 
						

							LabelName and Description
5Keypad: Enter fax numbers, values, or text.
6Attention light: When blinking, the attention light indicates an error has occurred that requires
your attention.
7Setup/?: Presents or removes the Setup Menu for generating reports, changing fax and other
maintenance settings, and accessing the Help menu. The topic that you select from the Help
menu opens a help window on your computer screen.
8Left arrow: Decrease values on the control panel display.
9OK: Select a menu or a setting in the control panel display.
10Right arrow: Increase values on the control panel display.
11Cancel: Stop a job, exit a menu, or exit settings.
12Start Black: Start a black-and-white copy, scan, photo print, or fax job.
13Start Color: Start a color copy, scan, photo print, or fax job.
14Scan: Presents the Scan To menu for selecting a scan destination.
15Fax: Presents the Fax Menu for selecting options.
16Copy: Presents the Copy Menu for selecting options.
Connection information
DescriptionRecommended number
of connected
computers for best
performanceSupported software
featuresSetup instructions
USB connectionOne computer connected
with a USB cable to the
rear USB 2.0 high-speed
port on the device.All features are
supported.Follow the setup poster
for detailed instructions.
Printer sharingUp to five computers.
The host computer must
be turned on at all times,
or the other computers
cannot print to the device.All features resident on
the host computer are
supported. Only print is
supported from the other
computers.Follow the instructions inShare the device on alocally shared network.
Chapter 1
(continued)
10 Get started
 
						

							2 Use the device
This section contains the following topics:
•
Use control panel menus
•
Control-panel message types
•
Change device settings
•
Use the HP Solution Center
•
Use the HP photo and imaging software
•
Text and symbols
•
Load originals
•
Select print media
•
Load media
•
Print on special and custom-sized media
•
Print borderless
•
Set up speed-dial entries
Use control panel menus
The following section provides a quick reference to top-level menus that appear on the
control-panel display. To display a menu, press the menu button for the function you want
to use.
•Scan menu: Presents a list of destinations; for example, HP photo and imaging
software.
•Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu.
Menu options include:
• Modifying resolution
• Lightening/darkening
• Sending delayed faxes
• Setting up new defaults
•Copy menu: Menu options include:
• Selecting copy quantities
• Reducing/enlarging
• Selecting media type and size
Control-panel message types
This section contains the following topics:
•
Status messages
•
Warning messages
•
Error messages
•
Critical error messages
Use the device 11
 
						

							Status messages
Status messages reflect the current state of the device. They inform you of normal
operation and require no action to clear them. They change as the state of the device
changes. Whenever the device is ready, not busy, and has no pending warning
messages, the status message READY appears if the device is turned on.
Warning messages
Warning messages inform you of events that require your attention, but they do not
prevent the device from operating. An example of a warning message is a low ink warning.
These messages appear until you resolve the condition.
Error messages
Error messages communicate that some action must be performed, such as adding
media or clearing a media jam. These messages are usually accompanied by a blinking
red Attention light. Take the appropriate action to continue printing.
If the error message shows an error code, press the Power button to turn off the device,
and then turn it on again. In most situations, this action solves the problem. If the message
persists, your device might need service. Write down the error code, and then go to HP
Support to learn more about possible causes for the message. For more information, see
Obtain electronic support.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can be
cleared by pressing the Power button to turn off the device, and then turning it on again.
If a critical error persists, service is required. For more information, see 
Support and
warranty.
Change device settings
You can change the device settings from these places:
• From the control panel.
• From the HP Solution Center. For more information, see 
Use the HP photo and
imaging software.
NOTE:When you are configuring settings in HP Solution Center, you cannot see
the settings that have been configured from the control panel (such as the scan
settings).
Chapter 2
12 Use the device
 
						

							To change settings from the control panel
1.At the control panel, press the menu button for the function you are using (for example,
Copy Menu).
2.To reach the option that you want to change, use one of the following methods:
• Press a control-panel button, and then use the left or right arrow keys to adjust
the value.
• Select the option from the menu on the control-panel display.
3.Select the value that you want, and then press OK.
To change settings from the HP Solution Center
▲See 
Use the HP photo and imaging software.
Use the HP Solution Center 
HP Solution Center is the entry point for the HP Photosmart Software. Use the HP
Solution Center to change print settings, start the Fax Setup Wizard, order supplies, and
access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you have
installed. The HP Solution Center is customized to show icons that are associated with
the selected device. If the selected device is not equipped with a particular feature, then
the icon for that feature does not appear in the HP Solution Center.
If the HP Solution Center on your computer does not contain any icons, an error might
have occurred during the software installation. To correct this, use the Control Panel in
Windows to completely uninstall the HP Photosmart Software, and then reinstall the
software. For more information, see the onscreen Help that came with the device.
For information about opening the HP Solution Center, see 
Use the HP photo and imaging
software.
Use the HP photo and imaging software
You can use the HP photo and imaging software to access many features that are not
available from the control panel.
The software is installed on your computer during setup. For further information, see the
setup documentation that came with your device.
Use the HP Solution Center  13
 
						

							The HP photo and imaging software entry point is the HP Photosmart Software window.
To open the HP Photosmart Software
1.Do one of the following:
• On the Windows desktop, double-click the HP Photosmart Software icon.
• In the system tray at the far right of the Windows taskbar, double-click the HP
Digital Imaging Monitor icon.
• On the taskbar, click Start, point to Programs or All Programs, select HP, and
then click the HP Photosmart Software.
2.If you have more than one HP device installed, select the tab with your products
name.
NOTE:On a Windows computer, the features available in the HP Photosmart
Software vary depending on the devices you have installed. The software is
customized to show icons that are associated with the selected device. If the
selected device is not equipped with a particular feature, then the icon for that
feature does not appear in the software.
TIP:If the HP Photosmart Software on your computer does not contain any
icons, an error might have occurred during the software installation. To correct
this, use the Control Panel in Windows to completely uninstall the HP Photosmart
Software; then reinstall the software. For more information, see the Getting
Started Guide that came with your device.
Text and symbols
You can use the keypad on the control panel to enter text and symbols. You can also
enter text and symbols from the control panel by using the visual keyboard. The visual
keyboard appears automatically on the color display when you set up the fax header or
speed dial entries.
You can also enter symbols from the keypad when you dial a fax or phone number. When
the device dials the number, it interprets the symbol and responds accordingly. For
example, if you enter a dash in the fax number, the device will pause before dialing the
remainder of the number. A pause is useful if you need to gain access to an outside line
before dialing the fax number.
NOTE:If you want to enter a symbol in your fax number, such as a dash, you need
to enter the symbol by using the keypad.
Type numbers and text on the control-panel keypad
You can enter text or symbols by using the keypad on the control panel.
After you are done entering text, press OK to store your entry.
Chapter 2
14 Use the device
 
						

							To enter text
1.Press the keypad numbers that correspond to the letters of a name. For example, the
letters a, b, and c correspond to the number 2, as shown on the button below.
TIP:Press a button multiple times to see the available characters. Depending
on your language and country/region setting, other characters might be available
in addition to the ones shown on the keypad.
2.After the correct letter appears, wait for the cursor to advance automatically to the
right, or press the right arrow button. Press the number that corresponds to the next
letter in the name. Press the button multiple times until the correct letter appears. The
first letter of a word is automatically set to uppercase.
To enter a space, pause, or symbol
• To insert a space, press Space.
• To enter a pause, press Redial/Pause. A dash appears in the number sequence.
• To enter a symbol, such as @, press the Symbols button repeatedly to scroll through
the list of available symbols: asterisk (*), dash (-), ampersand (&), period (.), slash
(/), parentheses ( ), apostrophe (), equals (=), number sign (#), at (@), underscore
(_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent
(%), and approximation (~).
To erase a letter, number, or symbol
▲If you make a mistake, press the left arrow button to clear it, and then make the correct
entry.
Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of
symbols. The following table provides the symbols that you can use in a fax or phone
number sequence, fax header information, and speed-dial entries.
Available
symbolsDescriptionAvailable when entering
*Displays an asterisk symbol when
required for dialing.Fax header name, speed-dial
names, speed-dial numbers, fax or
phone numbers, and monitor dial
entries
-When auto-dialing, the device enters a
pause in the number sequence.Fax header name, fax header
number, speed-dial names, speed-
dial numbers, and fax or phone
numbers
( )Displays a left or right parenthesis to
separate numbers, such as area codes,
for easier reading. These symbols do not
affect dialing.Fax header name, fax header
number, speed-dial names, speed-
dial numbers, and fax or phone
numbers
Text and symbols 15
 
						

							Available
symbolsDescriptionAvailable when entering
WWhen auto-dialing, W causes the device
to wait for a dial tone before continuing to
dial.Speed-dial numbers and fax or
phone numbers
RDuring auto-dialing, the R functions the
same as a Flash button on your telephone.Speed-dial numbers and fax or
phone numbers
+Displays a plus symbol. This symbol does
not affect dialing.Fax header name, fax header
number, speed-dial names, speed-
dial numbers, and fax or phone
numbers
Load originals
You can load an original for a copy, fax, or scan job in the automatic document feeder or
on the scanner glass. Originals that are loaded in the automatic document feeder are
automatically fed into the device.
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size
document by placing it in the document feeder tray.
CAUTION:Do not load photos in the ADF; this might cause damage to your photos.
The document feeder tray holds a maximum of 25 sheets of plain paper.
To load an original in the document feeder tray
1.Load your original, with the print side up, into the document feeder tray. Place the
pages so that the top edge of the document goes in first. Slide the media into the
automatic document feeder until you hear a beep or see a message on the display
indicating that the loaded pages were detected.
The automatic document feeder holds a maximum of 25 sheets of plain paper.
TIP:For more help on loading originals in the automatic document feeder, refer
to the diagram engraved in the document feeder tray.
Chapter 2
(continued)
16 Use the device