HP OfficeJet J5520 User Manual
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Related topics • Set up speed-dial entries • Print fax confirmation reports Send a color original or photo fax You can fax a color original or photo from the device. If it determines that the recipients fax machine only supports black-and-white faxes, the fax is sent in black and white. HP recommends that you use only color originals for color faxing. To send a color original or photo fax from the control panel 1.Load your originals print side up into the document feeder tray. If you are sending a single-page fax, such as a photograph, you can also load your original print side down on the glass. NOTE:If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. TIP:To center a 10 x 15 cm (4 x 6 inch) photo, place the photo on the center of a blank letter- or A4-size sheet of paper, and then place the original on the glass. 2.In the Fax area, press Fax Menu. The Enter Number prompt appears. 3.Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4.Press START FAX Color. •If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. •If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded on the glass, and then press 1 to select Yes. NOTE:If the recipients fax machine only supports black-and-white faxes, the device automatically sends the fax in black and white. A message appears after the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message. Change the fax resolution and Lighter / Darker settings You can change the Resolution and Lighter / Darker settings for documents that you are faxing. NOTE:These settings do not affect copy settings. Copy resolution and lightness/ darkness are set independently from fax resolution and lightness/darkness. Also, the settings that you change from the control panel do not affect faxes you send from your computer. Send a fax 47
This section contains the following topics: • Change the fax resolution • Change the Lighter / Darker setting • Set new default settings Change the fax resolution The Resolution setting affects the transmission speed and quality of faxed black-and- white documents. If the receiving fax machine does not support the resolution you have chosen, the device sends faxes at the highest resolution supported by the receiving fax machine. NOTE:You can only change the resolution for faxes that you are sending in black and white. The device sends all color faxes using Fine resolution. The following resolution settings are available for sending faxes: Fine, Very Fine, Photo, and Standard. •Fine: provides high-quality text suitable for faxing most documents. This is the default setting. When sending faxes in color, the device always uses the Fine setting. •Very Fine: provides the best quality fax when you are faxing documents with very fine detail. If you choose Very Fine, be aware that the faxing process takes longer to complete and you can only send black-and-white faxes using this resolution. If you send a color fax, it will be sent using Fine resolution instead. •Photo: provides the best quality fax when sending photographs in black and white. If you choose Photo, be aware that the faxing process takes longer to complete. When faxing photographs in black and white, HP recommends that you choose Photo. •Standard: provides the fastest possible fax transmission with the lowest quality. When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default. To change the resolution from the control panel 1.Load your originals print side up into the document feeder tray. If you are sending a single-page fax, such as a photograph, you can also load your original print side down on the glass. NOTE:If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2.In the Fax area, press Fax Menu. The Enter Number prompt appears. 3.Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4.In the Fax area, press Fax Menu repeatedly until Resolution appears. Chapter 6 48 Fax
5.Press to select a resolution setting, and then press OK. 6.Press START FAX Black. •If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. •If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded on the glass, and then press 1 to select Yes. Related topics Set new default settings Change the Lighter / Darker setting You can change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or handwritten. You can darken the original by adjusting the contrast. NOTE:The Lighter / Darker setting applies to black and white faxes only, not color faxes. When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default. To change the Lighter / Darker setting from the control panel 1.Load your originals print side up into the document feeder tray. If you are sending a single-page fax, such as a photograph, you can also load your original print side down on the glass. NOTE:If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2.In the Fax area, press Fax Menu. The Enter Number prompt appears. 3.Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4.In the Fax area, press Fax Menu repeatedly until Lighter / Darker appears. 5.Press to lighten the fax or press to darken it, and then press OK. The indicator moves to the left or right as you press an arrow button. 6.Press START FAX Black. •If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. •If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded on the glass, and then press 1 to select Yes. Related topics Set new default settings Send a fax 49
Set new default settings You can change the default value for the Resolution and Lighter / Darker settings through the control panel. To set new default settings from the control panel 1.Make changes to the Resolution and Lighter / Darker settings. 2.In the Fax area, press Fax Menu repeatedly until Set New Defaults appears. 3.Press until Yes appears, and then press OK. Send a fax in Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM off only if it increases phone charges substantially, and you can accept poorer quality in exchange for reduced charges. Before turning the ECM setting off, consider the following. If you turn ECM off: • The quality and transmission speed of faxes you send and receive are affected. • The Fax Speed is automatically set to Medium. • You will no longer be able to send or receive faxes in color. To change the ECM setting from the control panel 1.Press Setup. 2.Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode. 3.Press to select On or Off. 4.Press OK. Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages. • Receive a fax manually • Set up backup fax reception • Reprint received faxes from memory • Poll to receive a fax • Forward faxes to another number Chapter 6 50 Fax
•Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block junk fax numbers Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. You can receive faxes manually from a phone that is: • Directly connected to the device (on the 2-EXT port) • On the same phone line, but not directly connected to the device To receive a fax manually 1.Make sure the device is turned on and you have paper loaded in the input tray. 2.Remove any originals from the document feeder tray. 3.Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls. 4.If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5.When you hear fax tones from a sending fax machine, do the following: a. Press START FAX Black or START FAX Color on the control panel. b. When prompted, select Fax Receive. c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission. Set up backup fax reception Depending on your preference and security requirements, you can set up the device to store all the faxes it receives, only the faxes it receives while the device is in an error condition, or none of the faxes it receives. The following Backup Fax Reception modes are available: OnThe default setting. When Backup Fax Reception is On, the device stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory. NOTE:When device memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the device stops answering incoming fax calls. NOTE:If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations. On Error OnlyCauses the device to store faxes in memory only if an error condition exists that prevents the device from printing the faxes (for example, if the device runs out of paper). The device continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is resolved, the Receive a fax 51
faxes stored in memory print automatically, and then they are deleted from memory. OffFaxes are never stored in memory. For example, you might want to turn off Backup Fax Reception for security purposes. If an error condition occurs that prevents the device from printing (for example, the device runs out of paper), the device stops answering incoming fax calls. NOTE:If Backup Fax Reception is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not deleted when the device is turned off. To set backup fax reception from the control panel 1.Press Setup. 2.Select Advance Fax Setup, and then select Backup Fax Reception. 3.Press the right arrow button to select On, On Error Only, or Off. 4.Press OK. Reprint received faxes from memory If you set the Backup Fax Reception mode to On, the received faxes are stored in memory, whether the device has an error condition or not. NOTE:After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the device does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes. Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout. To reprint faxes in memory from the control panel 1.Make sure you have paper loaded in the input tray. 2.Press Setup. 3.Select Tools, and then select Reprint Faxes in Memory. The faxes are printed in the reverse order from which they were received with the most recently received fax printed first, and so on. 4.If you want to stop reprinting the faxes in memory, press Cancel. To delete all the faxes in memory from the control panel ▲Turn off the device by pressing the Power button. All faxes stored in memory are deleted from memory when you turn off the power. Poll to receive a fax Polling allows the HP All-in-One to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the Chapter 6 (continued) 52 Fax
designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send. NOTE:The HP All-in-One does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the device it is polling in order to receive the fax. Make sure the device you are polling does not have a pass code set up (or has not changed the default pass code) or the HP All-in-One will not be able to receive the fax. To set up poll to receive a fax from the control panel 1.In the Fax area, press Fax Menu repeatedly until How to Fax appears. 2.Press until Poll to Receive appears, and then press OK. 3.Enter the fax number of the other fax machine. 4.Press START FAX Black or START FAX Color. NOTE:If you press START FAX Color but the sender sent the fax in black and white, the device prints the fax in black and white. Forward faxes to another number You can set up the device to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. To forward faxes from the control panel 1.Press Setup. 2.Select Advance Fax Setup, and then select Fax Forwarding Black Only. 3.Press the right arrow button until On-Forward or On-Print & Forward appears, and then press OK. • Choose On-Forward if you want to forward the fax to another number without printing a backup copy on the device. NOTE:If the device is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the device prints the fax. If you set up the device to print error reports for received faxes, it will also print an error report. • Choose On-Print & Forward to print a backup copy of your received fax while forwarding the fax to another number. 4.At the prompt, enter the number of the fax machine that will receive the forwarded faxes. Receive a fax 53
5.At the prompt, enter a start time and date and a stop time and date. 6.Press OK. Fax Forwarding appears on the control-panel display. If the device loses power when Fax Forwarding is set up, it saves the Fax Forwarding setting and phone number. When power is restored to the device, the Fax Forwarding setting is still On. NOTE:You can cancel fax forwarding by pressing Cancel on the control panel when the Fax Forwarding message is visible on the display, or you can select Off from the Fax Forwarding Black Only menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. NOTE:If an incorrect paper size is loaded in the input tray when you receive a fax, the fax does not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax. To set the paper size for received faxes from the control panel 1.Press Setup. 2.Press 4, and then press 4. This selects Basic Fax Setup and then selects Fax Paper Size. 3.Press to select an option, and then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the device does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray. To set automatic reduction from the control panel 1.Press Setup. 2.Press 5, and then press 4. This selects Advanced Fax Setup and then selects Automatic Reduction. 3.Press to select Off or On. 4.Press OK. Block junk fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the device does not print faxes received from those numbers. When an incoming fax call is received, the device compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) Chapter 6 54 Fax
NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that the user has not signed up for the Caller ID service with the phone company. Set the junk fax mode By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not want to use this feature, you can turn off this setting. To set the junk fax mode ▲Press the Junk Fax Blocker button, select the Block Junk Fax option, and then select On or Off. Add numbers to the junk fax list There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On. To select a number from the caller ID list 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Add number to Junk List, and then press Select Number. 4.Press the right arrow button to scroll through the numbers from which you have received faxes. When the number you want to block appears, press OK to select it. 5.When the Select Another? prompt appears, do one of the following: •If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. To manually enter a number to block 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Add number to Junk List, and then press Enter Number. 4.Use the keypad to enter a fax number to block, and then press OK. Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. 5.When the Enter Another? prompt appears, do one of the following: •If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. Receive a fax 55
Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the list of junk fax numbers 1.Press Setup. 2.Press Basic Fax Setup, and then press Junk Fax Blocker Setup. 3.Press Remove Number from Junk List. 4.Press the right arrow button to scroll through the numbers you have blocked. When the number you want to remove appears, press OK to select it. 5.When the Delete Another? prompt appears, do one of the following: •If you want to remove another number from the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. •If you are done, press No. Change fax settings After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the fax error correction mode • Set the dial type • Set the redial options • Set the fax speed Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the control panel, as described here. NOTE:In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1.Press Setup. 2.Press Basic Fax Setup, and then press Fax Header. 3.Enter your personal or company name using the numeric keypad, and then press OK. 4.Enter your fax number by using the numeric keypad, and then press OK. Chapter 6 56 Fax