HP Color LaserJet CP6015xh User Manual
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CP6015n CP6015dn CP6015deCP6015x CP6015xh HP Color LaserJet CP6015 Series Printers User Guide
Copyright and License © 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: Q3931-90901 Edition 1, 04/2008Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. PANTONE® is Pantone, Incs check- standard trademark for color. UNIX ® is a registered trademark of The Open Group. ENERGY STAR ® is a U.S. registered mark of the United States Environmental Protection Agency.
Table of contents 1 Product basics Product comparison ............................................................................................................................. 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 6 Front view ............................................................................................................................ 6 HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de ............................................................................................ 6 HP Color LaserJet CP6015x ............................................................................... 7 HP Color LaserJet CP6015xh ............................................................................. 7 Back view ............................................................................................................................. 8 Interface ports ...................................................................................................................... 9 Serial number and model number location .......................................................................... 9 2 Control panel Use the control panel ......................................................................................................................... 12 Control-panel layout ........................................................................................................... 12 Interpreting control panel indicator lights ........................................................................... 13 Control panel menus .......................................................................................................................... 14 Getting started basics ........................................................................................................ 14 Menu hierarchy ................................................................................................................................... 15 Open the menus ................................................................................................................ 15 Show Me How menu .......................................................................................................................... 16 Retrieve job menu .............................................................................................................................. 17 Information menu ............................................................................................................................... 18 Paper handling menu ......................................................................................................................... 19 Configure device menu ...................................................................................................................... 20 Printing menu ..................................................................................................................... 20 PCL sub-menu .................................................................................................. 20 Print Quality menu ............................................................................................................. 22 System setup menu ........................................................................................................... 27 Output Setup menu ............................................................................................................ 32 I/O menu ............................................................................................................................ 35 Resets menu ...................................................................................................................... 41 Diagnostics menu ............................................................................................................................... 42 Service menu ..................................................................................................................................... 46 3 Software for Windows Supported operating systems for Windows ........................................................................................ 48 Supported printer drivers for Windows ............................................................................................... 49 ENWWiii
HP Universal Print Driver (UPD) ........................................................................................................ 50 UPD installation modes ..................................................................................................... 50 Select the correct printer driver for Windows ..................................................................................... 51 Priority for print settings ...................................................................................................................... 52 Change printer-driver settings for Windows ....................................................................................... 53 Remove software for Windows ........................................................................................................... 54 Supported utilities for Windows .......................................................................................................... 55 HP Web Jetadmin .............................................................................................................. 55 Embedded Web server ...................................................................................................... 55 HP Easy Printer Care ........................................................................................................ 55 Software for other operating systems ................................................................................................. 57 4 Use the product with Macintosh Software for Macintosh ....................................................................................................................... 60 Supported operating systems for Macintosh ..................................................................... 60 Supported printer drivers for Macintosh ............................................................................. 60 Remove software from Macintosh operating systems ....................................................... 60 Priority for print settings for Macintosh .............................................................................. 60 Change printer-driver settings for Macintosh ..................................................................... 60 Software for Macintosh computers .................................................................................... 61 HP Printer Utility ................................................................................................ 61 Open the HP Printer Utility ............................................................... 61 HP Printer Utility features ................................................................. 62 Supported utilities for Macintosh ........................................................................................ 62 Embedded Web server ..................................................................................... 62 Use features in the Macintosh printer driver ....................................................................................... 63 Print ................................................................................................................................... 63 Create and use printing presets in Macintosh ................................................... 63 Resize documents or print on a custom paper size .......................................... 63 Print a cover page ............................................................................................. 63 Use watermarks ................................................................................................ 64 Print multiple pages on one sheet of paper in Macintosh ................................. 64 Print on both sides of the page (duplex printing) ............................................... 65 Set the stapling options ..................................................................................... 65 Store jobs .......................................................................................................... 66 Set the color options ......................................................................................... 66 Use the Services menu ..................................................................................... 66 5 Connect the product USB connection .................................................................................................................................. 70 Network connection ............................................................................................................................ 71 6 Network configuration Benefits of a network connection ....................................................................................................... 74 Supported network protocols .............................................................................................................. 75 Configure network settings ................................................................................................................. 76 TCP/IP ............................................................................................................................... 76 Internet Protocol (IP) ......................................................................................... 76 Transmission Control Protocol (TCP) ............................................................... 76 ivENWW
IP address ......................................................................................................... 76 Configure IP parameters ................................................................................... 76 Dynamic Host Configuration Protocol (DHCP) ................................. 77 BOOTP ............................................................................................. 77 Subnets ............................................................................................................. 77 Subnet mask ..................................................................................... 77 Gateways .......................................................................................................... 77 Default gateway ................................................................................ 77 Manually configure IPv4 TCP/IP parameters from the control panel ................................. 77 Manually configure IPv6 TCP/IP parameters from the control panel ................................. 78 Network utilities .................................................................................................................................. 80 Other components and utilities .......................................................................................... 80 7 Paper and print media Understand paper and print media use .............................................................................................. 82 Supported paper and print media sizes .............................................................................................. 83 Supported paper types ....................................................................................................................... 87 Supported paper types ....................................................................................................................... 89 Special paper or print media guidelines ............................................................................................. 91 Load paper and print media ............................................................................................................... 92 Load Tray 1 ........................................................................................................................ 92 Print envelopes ................................................................................................. 93 Load banner paper into Tray 1 .......................................................................... 93 Load Trays 2, 3, 4, or 5 ...................................................................................................... 93 Load standard-sized paper into Trays 2, 3, 4, or 5 ........................................... 93 Load undetectable standard-sized paper into Trays 2, 3, 4, and 5 ................... 95 Load custom-size paper into Tray 2, 3, 4, or 5 .................................................. 96 Load large-size paper into Tray 3, 4, or 5 ......................................................... 97 Configure trays ................................................................................................................................... 99 Configure a tray when loading paper ................................................................................. 99 Configure a tray to match print job settings ....................................................................... 99 Configure a tray by using the Paper Handling menu ....................................................... 100 Automatic media type sensing (auto sense mode) .......................................................... 100 Auto-sense settings ......................................................................................... 100 Select the media by source, type, or size ........................................................................ 101 Source ............................................................................................................. 101 Type and Size ................................................................................................. 101 Choose an output location ................................................................................................................ 102 Standard output bin ......................................................................................................... 102 Optional output accessories ............................................................................................ 102 3-bin stapler/stacker features .......................................................................... 102 Booklet maker finisher features ....................................................................... 102 Accessory walkaround .................................................................................... 103 Configure the accessory operation mode ........................................................................ 104 Select the operating mode at the control panel ............................................... 104 Select the operating mode in the printer driver (Windows) ............................. 105 Select the operating mode in the printer driver (Mac OS X) ........................... 105 8 Use product features Economy settings ............................................................................................................................. 108 ENWWv
Sleep delay ...................................................................................................................... 108 Set sleep delay ................................................................................................ 108 Disable/enable sleep mode ............................................................................. 108 Wake time ........................................................................................................................ 108 Set the wake time ............................................................................................ 109 Set economy modes from the EWS ................................................................ 109 Use the stapler ................................................................................................................................. 110 Supported paper sizes for stapling .................................................................................. 110 Staple print jobs ............................................................................................................... 112 Use job storage features .................................................................................................................. 113 Gain access to the job storage features .......................................................................... 113 Use the proof and hold feature ........................................................................................ 113 Create a proof and hold job ............................................................................. 113 Print a proof and hold job ................................................................................ 114 Delete a proof and hold job ............................................................................. 114 Use the personal job feature ............................................................................................ 115 Print a personal job ......................................................................................... 115 Delete a personal job ...................................................................................... 115 Use the Quick Copy feature ............................................................................................. 116 Create a QuickCopy job .................................................................................. 116 Printing a Quick Copy job ................................................................................ 116 Delete a Quick Copy job ................................................................................. 116 Use the stored job feature ............................................................................................... 117 Create a stored print job .................................................................................. 117 Print a stored job ............................................................................................. 117 Delete a stored job .......................................................................................... 117 Banner printing ................................................................................................................................. 118 Print banners from Tray 1 ................................................................................................ 118 Print photos or marketing material ................................................................................................... 119 Supported glossy paper ................................................................................................... 119 Configure the paper tray .................................................................................................. 119 Configure the driver settings ............................................................................................ 120 Print weatherproof maps and outdoor signs ..................................................................................... 121 Supported tough paper .................................................................................................... 121 Configure the paper tray .................................................................................................. 121 Configure the driver settings ............................................................................................ 121 Set the duplex alignment .................................................................................................................. 122 9 Print tasks Cancel a print job ............................................................................................................................. 124 Stop the current print job from the control panel .............................................................. 124 Stop the current print job from the software program ...................................................... 124 Use features in the Windows printer driver ...................................................................................... 125 Open the printer driver ..................................................................................................... 125 Use printing shortcuts ...................................................................................................... 125 Set paper and quality options .......................................................................................... 125 Set document effects ....................................................................................................... 126 Set document finishing options ........................................................................................ 126 Set product output options ............................................................................................... 126 Set job storage options .................................................................................................... 127 viENWW
Set color options .............................................................................................................. 1 2 7 Obtain support and product-status information ................................................................ 128 Set advanced printing options ......................................................................................... 128 10 Use color Manage color .................................................................................................................................... 130 Automatic or manual color adjustment ............................................................................ 130 Manual color options ....................................................................................... 130 Print in grayscale ............................................................................................................. 131 Restrict color use ............................................................................................................. 131 Restrict color printing ...................................................................................... 131 RGB Color (Color Themes) ............................................................................................. 132 Match colors ..................................................................................................................................... 133 Sample book color matching ........................................................................................... 133 Printing color samples ..................................................................................................... 133 PANTONE® color matching ............................................................................................ 134 Advanced color use .......................................................................................................................... 135 HP ImageREt 4800 .......................................................................................................... 135 Paper selection ................................................................................................................ 135 sRGB ............................................................................................................................... 135 Print in four colors — CMYK ............................................................................................ 135 CMYK ink set emulation (HP postscript level 3 emulation) ............................. 135 TrueCMYK ...................................................................................................... 136 11 Manage and maintain the product Information pages ............................................................................................................................. 138 HP Easy Printer Care ....................................................................................................................... 139 Open the HP Easy Printer Care software ........................................................................ 139 HP Easy Printer Care software sections .......................................................................... 139 Embedded Web server ..................................................................................................................... 142 Open the embedded Web server by using a network connection ................................... 142 Embedded Web server sections ...................................................................................... 143 Use HP Web Jetadmin software ...................................................................................................... 145 Security features .............................................................................................................................. 146 Secure the embedded Web server .................................................................................. 146 Secure Disk Erase ........................................................................................................... 146 Data affected ................................................................................................... 146 Additional Information ..................................................................................... 147 Job storage ..................................................................................................... 147 Lock the control-panel menus .......................................................................................... 147 Set the real-time clock ...................................................................................................................... 148 Set the real-time clock ..................................................................................................... 148 Manage supplies .............................................................................................................................. 150 Print-cartridge storage ..................................................................................................... 150 HP policy on non-HP print cartridges ............................................................................... 150 HP fraud hotline and Web site ......................................................................................... 150 Replace supplies .............................................................................................................................. 151 Locate supplies ................................................................................................................ 151 Supply replacement guidelines ........................................................................................ 151 Approximate replacement intervals for supplies .............................................................. 152 ENWWvii
Change print cartridges ................................................................................................... 152 Change image drums ...................................................................................................... 154 Install memory ................................................................................................................. 157 Install DDR memory DIMMs ............................................................................ 157 Enable memory for Windows .......................................................................... 160 Install an HP Jetdirect or EIO print server card or EIO hard disk .................... 161 Replace the staple cartridge ............................................................................................ 163 Replace saddle stitch staple cartridges in the booklet maker .......................................... 165 Clean the product ............................................................................................................................. 168 Clean the exterior ............................................................................................................ 168 Clean spilled toner ........................................................................................................... 168 Upgrade the firmware ....................................................................................................................... 169 Determine the current firmware version ........................................................................... 169 Download new firmware from the HP Web site ............................................................... 169 Transfer the new firmware to the product ........................................................................ 169 Use FTP to upload the firmware through a browser ....................................... 169 Use FTP to upgrade the firmware on a network connection using Microsoft Windows .......................................................................................................... 170 Use HP Web Jetadmin to upgrade the firmware ............................................. 170 Use MS-DOS commands to upgrade the firmware for USB connections ....... 171 Upgrade the HP Jetdirect firmware .................................................................................. 171 12 Solve problems Solving general problems ................................................................................................................. 174 Troubleshooting checklist ................................................................................................ 174 Restore factory settings ................................................................................................... 175 Factors that affect product performance .......................................................................... 175 Automatic neutral calibration ........................................................................................... 176 Control-panel message types ........................................................................................................... 177 Control-panel messages .................................................................................................................. 178 Jams ................................................................................................................................................. 198 Common causes of jams ................................................................................................. 198 Jam locations ................................................................................................................... 199 Clear jams ........................................................................................................................ 199 AREA 1: Clear jams in the output bin .............................................................. 200 AREA 2: Clear jams in the fuser ..................................................................... 202 AREA 4: Clear jams in the duplex area ........................................................... 206 AREA 5: Clear jams in Tray 2 and the internal paper path ............................. 209 AREA 6: Clear jams in Tray 1 ......................................................................... 212 Clear jams when printing banners ................................................................... 215 AREA 7: Clear jams in optional Trays 3, 4, and 5 ........................................... 217 AREA 8: Clear jams in the optional finishing devices ..................................... 220 Clear jams in the output-accessory bridge ..................................... 220 Clear jams in the sorter area .......................................................... 220 Clear jams in the booklet maker ..................................................... 222 Clear staple jams ............................................................................................ 224 Clear staple jams in the main stapler ............................................. 224 Clear staple jams in the booklet maker .......................................... 225 Jam recovery ................................................................................................................... 228 Paper-handling problems ................................................................................................................. 229 viiiENWW