HP Color LaserJet CM2320nf User Manual
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Index A accessibility features 3 accessoriesordering 245, 246 part numbers 247 activity log, fax troubleshooting 157 ad hoc groups, sending faxes to 139 add scan destinations(Windows) 101 ADF jams 215 locating 4 page sizes supported 153 part number 248 advanced printing options Windows 70 advanced setup fax 15 alerts, setting up 170 alternative letterhead mode 70 answer mode, setting 129 answering machines, connecting fax settings 128 automatic document feeder loading for scanning 98 automatic document feeder (ADF) capacity 74 jams 215 load for copying 74 locating 4 page sizes supported 153 part number 248 autoreduction settings, fax 130 B background, gray 220 bands, troubleshooting 220 batteries included 260 billing codes, fax using 127 bin, output jams, clearing 212 bins, output locating 4 black and white printing troubleshooting 223 black and white scanning 108 blank copies, troubleshooting 231 blank pages troubleshooting 226 blank scans, troubleshooting 234 blocking faxes 131 books copying 83 scanning 109 busy signals, redialing options 124 C cables part numbers 247 USB, troubleshooting 227 calibrating color 177 call report, fax troubleshooting 157 caller-ID boxes, connecting 116 calling cards 138 Canadian DOC regulations 266 cancel scan jobs 106 canceling copy jobs 76 faxes 133 print job 68 cartridge-door release, locating 4 cartridges HP fraud hotline 184 part numbers 247 recycling 184, 259 replacing 185 status, checking 183 status, viewing with HP Toolbox FX 170 storing 184 warranty 251 cartridges, print Macintosh status 41 changing memory card default settings 162 characters, troubleshooting 221 cleaning automatic document feeder 192 exterior 197 glass 108, 197 lid backing 194 paper path 191 scanner glass 80, 195 scanner strip 195, 196 collating copies 78 color adjusting 90 calibrating 177 Edge Control 91 halftone options 90 HP ImageREt 3600 94 managing 90 matching 92 Microsoft Office Basic Colorspalette 92 Neutral Grays 91 print in grayscale 90 printed vs. monitor 92 scanning settings 108 ENWW Index 269
sRGB 91, 94 troubleshooting 223 color themes 91 color, scanning settings 107 colored text print as black 70 comparison, product models 1 configuration page printing 168 contrast print density 177 contrast settings copy 80 fax 125 control panel cleaning page, printing 191 HP ToolboxFX system settings 178 menus 10 messages, troubleshooting 203 settings 31, 36 supplies status, checking from 183 copies, number of Windows 70 copy menu 24 copying books 83 canceling 76 changing default number 76 collating 78 contrast, adjusting 80 double-sided 85 edge-to-edge 80 enlarging 77 light/dark settings 80 loading ADF 74 loading flatbed scanner 75 media settings 81 media sizes 81 media types 81 media, troubleshooting 229 mixed-size originals 85 multiple copies 76 one-sided to two-sided 85 one-touch 76 photos 84 quality, adjusting 79 quality, troubleshooting 228 reducing 77 restore default settings 82 setup menu 10 size, troubleshooting 231 troubleshooting 231 two-sided setting, changing 86 two-sided to two-sided 86 two-sided, manually 87 cover pages 39, 69 creases, troubleshooting 222 crooked pages 222, 225 curled media 222 custom-size copies 77 custom-size paper settings Macintosh 39 customer support online 252 D dark copying 229 darkness, contrast settings copy 80 fax 125 default settings changing, memory card 162 defaults, restoring 202 delaying fax sending 144 deleting faxes from memory 134 demo page, printing 168 density settings 177 destinations, add scan Windows 101 device discovery over network“ 47 device polling 178 device status Macintosh Services tab 41 dial-tone detection settings 124 dialing from a telephone 144 manually 138 pauses, inserting 120 prefixes, inserting 123 redial manually 139 redialing automatically,settings 124 tone or pulse settings 127 troubleshooting 154 dimensions media 55 DIMMs adding 189 part numbers 247 disposal, end-of-life 260 distinctive-ring settings 130 dots per inch (dpi) fax 125, 126 HP ImageREt 3600 94 specifications 3 dots, troubleshooting 219 double-sided copying 85 double-sided printing 41 dpi (dots per inch) fax 125, 126 faxing 15 HP ImageREt 3600 94 scanning 107 specifications 3 drivers Macintosh settings 39 Macintosh, troubleshooting 240 presets (Macintosh) 39 settings 31, 36 shortcuts (Windows) 69 specifications 3 supported 28 universal 28 Windows, opening 69 duplex printing Windows 70 E e-mail setting alerts inHP ToolboxFX 171 e-mail alerts, setting up 170 e-mail, scanning to Macintosh 42 resolution settings 108 Windows 102 Edge Control 91 edge-to-edge printing 80 electrical specifications 254 electronic faxes sending 142 embedded Web server 32, 37 270 Index ENWW
embedded Web server (EWS)features 180 end-of-life disposal 260 enlarging documents copying 77 environmental specifications 255 environmental stewardship program 258 EPS files, troubleshooting 241 error messages control panel 203 error messages, fax 147 error report, fax printing 151 error-correction setting, fax 152 errors, PostScript 242 EU statement for telecom operation 262 European Union, waste disposal 261 event log 171 extension phones receiving faxes from 132 sending faxes from 144 F factory-set defaults, restoring 202 faded print 219 fax ad hoc groups 139 answer mode 14, 129 autoreduction 130 billing codes 127 blocking 131 canceling 133 contrast setting 125 delaying sending 144 deleting from memory 134 detect-dial-tone settings 124 dial prefixes 123 dialing, tone or pulse 127 error messages 147 error report, printing 151 error-correction 152 extension phone receiving 132 factory-set defaults, restoring 202 forwarding 129 glass-size setting 126 group-dial entries 141 jams, troubleshooting 207 manual dialing 138 pauses, inserting 120 polling 122 receive log 174 receiving when you hear fax tones 146 redial manually 139 redial settings 124 reports 23 reports, printing all 150 reports, troubleshooting 157 reprinting from memory 145 resolution 125, 126 ring patterns 130 ring type 14 rings-to-answer 128 security, password protection 181 security, private receive 182 send by using speed dial 140 send log 174 sending from a telephone 144 sending from software 142 speed dials 140 stamp-received 131 troubleshooting receiving 155 troubleshooting sending 153 V.34 setting 153 volume settings 123 fax date, setup use control panel 117 fax header, setup use control panel 117 fax menu 21 fax ports, locating 6 fax reports, printing 23 Fax tab, HP ToolboxFX 172 fax time, setup use control panel 117 faxing from a computer (Macintosh) 42 features product 3 feeding problems, troubleshooting 226 file, scanning to Macintosh 42 Finnish laser safety statement 266 firmware updates 197 first page use different paper 39 Fit to Page setting, fax 130 flatbed scanner default glass-size, setting 126 folder, scanning to 102 fonts printing font lists 168 selecting 65 forwarding faxes 129 fraud hotline 184 fuser error 203 jams, clearing 211 G General Protection FaultException OE 240 glass, cleaning 108, 197 glass-size setting 126 gray background, troubleshooting 220 grayscale troubleshooting 223 grayscale printing 90 grayscale scanning 108 group-dial entries creating 121 editing 121 sending faxes to 141 H Help tab, HP ToolboxFX 174 HP Customer Care 252 HP Director scanning from (Macintosh) 42 HP fraud hotline 184 HP ImageREt 3600 94 HP Toolbox FX Status tab 170 HP ToolboxFX density settings 177 Fax tab 172 Help tab 174 Microsoft Office Basic Colorspalette, printing 92 Network Settings tab 179 ENWW Index 271
opening 170 Password tab 178 Print Settings tab 178 Product information tab 171 Save/Restore tab 178 supplies status, checkingfrom 183 System Settings tab 176 HP Universal Print Driver 28 HP Web Jetadmin 33, 181 HP-UX software 33 humidity specifications environment 255 I IC CS-03 requirements 262 Illegal Operation errors 240 image quality copy, troubleshooting 228 HP ImageREt 3600 94 HP ToolboxFX settings 177 print, troubleshooting 219,236 scans, troubleshooting 232, 234 ImageREt 3600 94 index printing 159 information pages configuration 49 network configuration 49 input tray loading media 60 installation, software types (Windows) 32 installing Macintosh software for directconnections 37 Macintosh software on networks 37 Windows software 32 interface ports cables, ordering 247 locating 6 types included 3 international dialing 138 IP address automatic configuration 50 Macintosh, troubleshooting 240 manual configuration 50 protocols supported 47 J jams ADF, clearing 215 causes of 207 fax, clearing 215 locating 208 output bin, clearing 212 paper path, clearing 211 preventing 218 Japanese VCCI statement 266 Jetadmin, HP Web 33, 181 K Korean EMI statement 266 L landscape orientation setting, Windows 70 laser safety statements 266 letterhead paper, loading 70 lid, cleaning 194 light copying 229 light print, troubleshooting 219 lightness copy contrast 80 faded print,troubleshooting 219 fax contrast 125 lines, troubleshooting copies 228 printed pages 220 scans 234 link speed settings 51 Linux 33 Linux software 33 loading media optional tray 3 60 tray 1 59 tray 2 60 logs, fax error 151 printing all 150 troubleshooting 157 loose toner, troubleshooting 220 M Macintosh driver settings 36, 39 drivers, troubleshooting 240 faxing 42 faxing from 142 installing printing system for direct connections 37 installing printing system for networks 37 print settings 36 problems, solving 240 removing software 37 resize documents 39 scanning from HP Director 42 scanning page-by-page 42 scanning to e-mail 42 scanning to file 42 support 252 supported operating systems 36 USB card, troubleshooting 241 Macintosh driver settings custom-size paper 39 Services tab 41 watermarks 40 manual dialing 138 manual redial 139 matching colors 92 material restrictions 260 Material Safety Data Sheet (MSDS) 261 media ADF, sizes supported 153 copy settings 81 curled, troubleshooting 222 custom-size, Macintoshsettings 39 default settings 177 default size for tray 62 fax autoreduction settings 130 first page 39 jams 207 pages per sheet 40 size, changing 82 supported sizes 55 troubleshooting 224 type, changing 82 wrinkled 222 memory deleting faxes 134 error messages 206 272 Index ENWW
installing 189 part numbers 247 reprinting faxes 145 memory cards insertion 159 memory cards, photo inserting 160 menu control panel, access 10 copy 24 Copy setup 10 fax 21 Fax setup 13 Network config 19 photo 23 Photo setup 13 Reports 12 Service 18 System setup 16 menu map printing 169 mercury-free product 260 messages control panel 203 Microsoft Office Basic Colors palette, printing 92 Microsoft Word, faxing from 143 model comparison 1 modems, connecting 115 multiple pages per sheet Windows 70 N n-up printing Windows 70 network configuring 19, 45 device polling 178 IP address configuration 50 link speed settings 51 operating systemssupported 46 product discovery 47 protocols supported 47 troubleshooting 238 Network config menu 19 network configuration page 49 network port locating 6 setting up 48 network report, printing 169 Network Settings tab, HP ToolboxFX 179 networks HP Web Jetadmin 181 Macintosh installation 37 Neutral Grays 91 New Zealand telecom statements 262 number of copies, changing 76 O on/off switch, locating 4 online support 252 operating environment, specifications 255 operating systems supported 28, 36 operating systems, networks 46 ordering supplies and accessories 246 ordering supplies Web sites 245 ordering supplies and accessories 247 orientation setting, Windows 70 output bin jams, clearing 212 output bins locating 4 output quality copy, troubleshooting 228 HP ImageREt 3600 94 HP ToolboxFX settings 177 print, troubleshooting 219,236 scans, troubleshooting 232, 234 outside lines dial prefixes 123 pauses, inserting 120 P page order, changing 70 page-by-page scanning (Macintosh) 42 pages blank 226 excessive curl 225 misfeeding 225 not printing 227 skewed 222, 225 pages per sheet Windows 70 paper ADF, sizes supported 153 copy settings 81 covers, using differentpaper 69 curled, troubleshooting 222 custom size, selecting 69 custom-size, Macintosh settings 39 default settings 177 fax autoreduction settings 130 first and last pages, using different paper 69 first page 39 HP ToolboxFX settings 177 jams 207 pages per sheet 40 size, changing 82 size, selecting 69 supported sizes 55 troubleshooting 224 type, changing 82 type, selecting 69 wrinkled 222 paper input trays feeding problems, troubleshooting 226 paper path jams, clearing 211 part numbers cables 247 memory 247 supplies 247 trays 247 user-replaceable parts 248 parts, user-replaceable 248 password protection 181 Password tab, HP ToolboxFX 178 pauses, inserting 120 PCL drivers universal 28 PCL settings, HP ToolboxFX 179 phone book, fax adding entries 140 ENWW Index 273
deleting all entries 119 HP ToolboxFX tab 172 importing 119 phone numbers HP fraud hotline 184 phones receiving faxes from 132, 146 phones, connecting extra 116 phones, downstream sending faxes from 144 photo 159 photo index 159 photo menu 23 photo printing 159 Photo setup menu 13 photos copying 84 memory cards, inserting 160 printing a thumbnailsheetx 164 printing directly from the memory card 163 scanning 111 scanning, troubleshooting 232 physical specifications 254 pick-up rollers, ordering 248 pixels per inch (ppi), scanning resolution 107 polling faxes 122 polling, device 178 portrait orientation setting, Windows 70 ports cables, ordering 247 locating 6 troubleshootingMacintosh 241 types included 3 PostScript settings, HP ToolboxFX 179 PostScript, errors 242 power requirements 254 power switch, locating 4 PPDs, Macintosh 240 ppi (pixels per inch), scanning resolution 107 prefixes, dial 123 presets (Macintosh) 39 print cartridges door release, locating 4 HP fraud hotline 184 Macintosh status 41 part numbers 247 recycling 184, 259 replacing 185 status, checking 183 status, viewing with HP ToolboxFX 170 storing 184 warranty 251 print density settings 177 print job canceling 68 print media supported 55 print on both sides Windows 70 print quality HP ImageREt 3600 94 HP ToolboxFX settings 177 troubleshooting 219, 236 Print Settings tab, HP ToolboxFX 178 printer drivers Macintosh,troubleshooting 240 specifications 3 printing configuration page 168 connect to a network 48 demo page 168 double-sided (duplex),Macintosh 41 edge-to-edge 80 font lists 168 Macintosh 39 menu map 169 network report 169 photos, from the memory card 163 photos, thumbnails of 164 supplies status page 168 troubleshooting 227 usage page 168 priority, settings 31, 36 private receive 182 problem solving Macintosh problems 240 PostScript errors 242 problem-solving Windows issues 240 product model comparison 1 Product information tab, HP ToolboxFX 171 protocol settings, fax 153 protocols, networks 47 PS Emulation drivers 28 pulse-dialing 127 Q quality copy settings 79 copy, troubleshooting 228 HP ImageREt 3600 94 HP ToolboxFX settings 177 print settings (Macintosh) 39 print settings (Windows) 237 print, troubleshooting 219,236 scans, troubleshooting 232, 234 Quick Sets 69 R receiving faxes answer mode, setting 129 autoreduction settings 130 blocking 131 error report, printing 151 from extension phone 132 log, HP ToolboxFX 174 polling 122 reprinting 145 ring patterns, settings 130 rings-to-answer settings 128 stamp-received setting 131 troubleshooting 155 when you hear fax tones 146 recycling HP printing supplies returns and environmental program 259 recycling supplies 184 redial manually 139 274 Index ENWW
redialingautomatically, settings 124 reducing documents copying 77 removing Macintosh software 37 repetitive defects, troubleshooting 223 replacement parts, and supplies 247 replacing print cartridges 185 reports configuration page 12, 168 demo page 12, 168 fax 23 menu map 12, 169 network report 12, 169 PCL 6 font list 13 PCL font list 13 PS font list 13 service page 13 supplies status page 12, 168 usage page 12, 168 reports, fax error 151 printing all 150 troubleshooting 157 reports, product configuration page 49 network configuration page 49 reprinting faxes 145 resize documents Macintosh 39 Windows 69 resizing documents copying 77 resolution fax 125, 126 HP ImageREt 3600 94 scanning 107 specifications 3 restoring factory-set defaults 202 RGB settings 91, 94 ring patterns 130 ring tones distinctive 130 rings-to-answer setting 128 rollers, ordering 248 S safety statements 266 Save/Restore tab, HP ToolboxFX 178 scale documents Macintosh 39 Windows 69 scaling documents copying 77 scan cancel 106 Scan to destinations, setting up 101 scanner glass cleaning 108 glass, cleaning 80, 195 load for copying 75 loading for scanning 99 strip, cleaning 196 scanning black and white 108 blank pages, troubleshooting 234 books 109 color 107 file formats 107 from control panel 100 from the computer 100 grayscale 108 HP Director (Macintosh) 42 loading ADF 98 loading flatbed scanner 99 methods 100 page-by-page (Macintosh) 42 photos 111 quality, troubleshooting 232, 234 resolution 107 speed, troubleshooting 233 to e-mail (Macintosh) 42 to e-mail (Windows) 102 to file (Macintosh) 42 to file (Windows) 102 to folder (Windows) 102 to program (Windows) 102 scatter, troubleshooting 222 sending faxes ad hoc groups 139 billing codes 127 canceling 133 delaying 144 error report, printing 151 forwarding 129 from downstream telephone 144 from software 142 group-dial entries 141 log, HP ToolboxFX 174 manual dialing 138 speed dial 140 troubleshooting 153 separation pad, ordering 248 service part numbers 247 Service menu 18 Service tab HP ToolboxFX settings 178 Services tab Macintosh 41 settings color 94 configuration page 49 driver presets (Macintosh) 39 drivers 31, 36 factory-set defaults, restoring 202 HP ToolboxFX 176 network configuration page 49 network printing 48 priority 31, 36 shortcuts 69 size 254 size, copy reducing or enlarging 77 troubleshooting 231 sizes, media Fit to Page setting, faxing 130 skewed pages 222, 225 slow speed, troubleshooting faxing 157 scanning 233 smeared toner, troubleshooting 220 software direct connection installation, Macintosh 37 embedded Web server 32, 37 HP ToolboxFX 32, 170 HP Web Jetadmin 33 Linux 33 ENWW Index 275
network installation,Macintosh 37 sending faxes 142 settings 31, 36 Solaris 33 supported operating systems 28, 36 uninstalling Macintosh 37 UNIX 33 Windows 33 Windows components 27 Solaris software 33 spare parts 247 special media guidelines 58 special paper guidelines 58 specifications electrical 254 environmental 255 physical 254 product features 3 specks, troubleshooting 219 speed fax, troubleshooting 157 scanning, troubleshooting 233 speed dials creating 120 deleting 121 deleting all 119 editing 120 programming 140 Spool32 errors 240 spots, troubleshooting 219 sRGB settings 91, 94 stapler locating 4 status alerts, HP Toolbox FX 170 Macintosh services tab 41 supplies, checking 183 viewing with HP ToolboxFX 170 Status tab, HP Toolbox FX 170 storing environmental specifications 255 print cartridges 184 streaks, troubleshooting 220 supplies HP fraud hotline 184 ordering 245, 246 recycling 184, 259 replacing print cartridges 185 status page, printing 168 status, checking 183 status, viewing with HP ToolboxFX 170 storing 184 supply-status, Services tab Macintosh 41 Windows 70 support online 70, 252 supported media 55 System Settings tab, 176 System setup menu 16 T Taiwan EMI statement 267 TCP/IP operating systemssupported 46 protocols supported 47 technical support online 252 Telephone Consumer Protection Act 262 telephone numbers HP fraud hotline 184 telephones receiving faxes from 132, 146 telephones, connecting extra 116 telephones, downstream sending faxes from 144 temperature specifications environment 255 text, troubleshooting misformed characters 221 thumbnails, photo 164 tone-dialing 127 toner loose, troubleshooting 220 scatter, troubleshooting 222 smeared, troubleshooting 220 specks, troubleshooting 219 toner cartridges. See print cartridges Toolbox. See HP ToolboxFX trapping 91 tray capacities 57 media types supported 57 media weights 57 tray 1 jams, clearing 208 loading 59 locating 4 tray 2 jams, clearing 208 loading 60 locating 4 tray 3 jams, clearing 210 loading 60 locating 4 part number 247 trays default media size 62 double-sided printing 41 feeding problems,troubleshooting 226 jams, clearing 208, 210 locating 4 part numbers 247 settings 177 troubleshooting blank pages 226 blank scans 234 checklist 200 color 223 configuration page,printing 49 control panel messages 203 copy quality 228 copy size 231 copying 231 curled media 222 dialing 154 EPS files 241 faded print 219 fax error-correction setting 152 fax reports 157 feeding problems 226 jams 207 lines, copies 228 lines, printed pages 220 lines, scans 234 276 Index ENWW
loose toner 220 network configuration page,printing 49 networks 238 pages not printing 227 pages too dark 229 pages too light 229 paper 224 print quality 219 receiving faxes 155 repetitive defects 223 scan quality 232, 234 sending faxes 153 skewed pages 222, 225 speed, faxing 157 text 221 toner scatter 222 toner smear 220 toner specks 219 USB cables 227 wrinkles 222 two-sided printing Windows 70 types, media HP ToolboxFX settings 177 U unblocking fax numbers 131 uninstalling Macintosh software 37 universal print driver 28 UNIX 33 UNIX software 33 usage page, printing 168 USB port locating 6 Macintosh installation 37 troubleshooting 227 troubleshootingMacintosh 241 type included 3 user-replaceable parts 248 V V.34 setting 153 vertical lines, troubleshooting 220 vertical white or faded stripes 228 voltage requirements 254 volume settings 18 volume, adjusting 123 W warranty Customer self repair 250 print cartridges 251 product 249 watermarks Windows 69 wavy paper, troubleshooting 222 Web sites customer support 252 HP Web Jetadmin,downloading 181 Macintosh customer support 252 Material Safety Data Sheet (MSDS) 261 ordering supplies 245, 246 universal print driver 28 weight 254 white or faded stripes, troubleshooting 228 Windows add scan-to destinations 101 driver settings 31 drivers supported 28 faxing from 142 problem-solving issues 240 scanning to e-mail 102 software components 27, 33 supported operatingsystems 28 universal print driver 28 Word, faxing from 143 wrinkles, troubleshooting 222 ENWW Index 277