HP Color LaserJet CM2320nf User Manual

							
Page descriptionHow to print the page
Menu structure
Shows the control-panel menus.1.On the product control panel, press  Setup.
2. Use the arrow buttons to select  Reports, and then press
OK .
3. Use the arrow buttons to select  Menu structure, and then
press  OK.
Network report
Shows the product network settings.1. On the product control panel, press  Setup.
2. Use the arrow buttons to select  Reports, and then press
OK .
3. Use the arrow buttons to select  Network report, and then
press  OK.
Fax reports (fax models only)For information about fax logs and reports, see Fax logs and
reports on page 150 .
Color usage job log
Provides a summary of color usage.1. On the product control panel, press  Setup.
2. Use the arrow buttons to select  Reports, and then press
OK .
3. Use the arrow buttons to select  Color usage job log, and
then press  OK.
Service page
Prints a service report.1. On the product control panel, press  Setup.
2. Use the arrow buttons to select  Reports, and then press
OK .
3. Use the arrow buttons to select  Service page, and then
press  OK.
Diagnostics page
Prints a diagnostics page pertaining to color calibration and
color quality. 1.
On the product control panel, press  Setup.
2. Use the arrow buttons to select  Reports, and then press
OK .
3. Use the arrow buttons to select  Diagnostics page, and
then press  OK.
ENWW Information pages 169
 
						

							
HP ToolboxFX
HP ToolboxFX is a program that you can use to complete the following tasks:
●Check the product status.
● Configure the product settings.
● Configure pop-up-alert messages.
● View troubleshooting information.
● View online documentation.
You can view HP ToolboxFX when the product is directly connected to your computer or is connected
to the network. You must perform a recommended software installation to use HP ToolboxFX.
NOTE: HP ToolboxFX is not supported for Windows Server 2003 or Macintosh operating systems. To
use HP ToolboxFX, you must have TCP/IP protocol installed on your computer.
You do not have to have Internet access to open and use HP ToolboxFX.
View the HP ToolboxFX
Open HP ToolboxFX in one of these ways:
● In the Windows system tray, double-click the HP ToolboxFX icon (
).
● On the Windows 
Start menu, click  Programs (or All Programs  in Windows XP and Vista), click
HP , click  HP Color LaserJet CM2320 MFP Series , and then click HP ToolboxFX.
Status
The Status  folder contains links to the following main pages:
● Device status
. This page indicates product conditions such as a jam or an empty tray. After you
correct a problem, click  Refresh status to update the product status.
● Supplies status
. View details such as the approximate percent of toner remaining in the print
cartridge and the number of pages that have been printed with the current print cartridge. This page
also has links for ordering supplies and for finding recycling information.
● Device configuration
. View a detailed description of the current product configuration, including
the amount of memory installed and whether optional trays are installed.
● Network summary
. View a detailed description of the current network configuration, including the
IP address and network status.
● Print info pages
. Print the Configuration page and other information pages, such as the Supplies
status page. See 
Information pages on page 168 .
● Color usage job log
. View color usage information for the product.
● Event log
. View a history of product errors. The most recent error is listed first.
170 Chapter 14   Manage and maintain the product ENWW
 
						

							
Event log
The event log is a four-column table where the product events are logged for your reference. The log
contains codes that correspond to the error messages that appear on the product control-panel display.
The number in the Page Count column specifies the total number of pages that the product had printed
when the error occurred. The event log also contains a brief description of the error. For more information
about error messages, see 
Control-panel messages on page 203.
Alerts
The HP ToolboxFX  Alerts tab contains links to the following main pages:
● Set up Status Alerts
. Set up the product to send you pop-up alerts for certain events, such as low
toner levels.
● Set up E-mail Alerts
. Set up the product to send you e-mail alert messages for certain events,
such as low toner levels.
Set up status alerts
Use HP ToolboxFX to set up the product so that it issues pop-up alerts to your computer when certain
events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP
print cartridge in use, empty input trays, and specific error messages.
Select the pop-up format, the tray icon format, or both for the alerts. The pop-up alerts only appear when
the product is printing from the computer on which you set up the alerts.
Change the  Cartridge low threshold  setting, which sets the toner level that causes a low toner alert,
in  System Setup  on the System Settings  tab.
NOTE:You must click  Apply before the changes take effect.
Set up e-mail alerts
Use this to configure up to two e-mail addresses to receive alert messages when certain events occur.
You can specify different events for each e-mail address. Use the information for the e-mail server that
will send out the e-mail alert messages for the product.
NOTE: You can only configure e-mail alerts to be sent from a server that does not require user
authentication. If your e-mail server requires you to log in with a username and password, you cannot
enable e-mail alerts.
NOTE: You must click  Apply before your changes take effect.
Product information
The Product information  folder contains links to the following page:
● Demonstration Pages
. Print pages that show the color print quality potential and overall print
characteristics of the product.
ENWW HP ToolboxFX 171
 
						

							
Fax
Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The  Fax tab contains links to
the following main pages:
● Fax Receive
. Set the fax receive mode.
● Fax Phone Book
. Add, edit, or delete entries in the product phone book.
● Fax Send Log
. View all of the recent faxes that have been sent from the product.
● Fax Receive Log
. View all of the recent faxes that have been received by the product.
● Junk Faxes
. Add, delete, or view fax numbers that are blocked.
● Fax Data Properties
. Manage the space used to store faxes on your computer. These settings
apply only if you have chosen to send or receive faxes remotely from your computer.
Fax Receive
The following options are available when receiving a fax:
● Print the fax. You can also select an option to have a message appear on your computer to notifying
you when the fax was printed.
● Forward the fax to another fax machine.
For more information about fax tasks, see 
Fax (fax models only) on page 113 .
NOTE: You must click  Apply before the changes take effect.
Fax phone book
Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed-dial list,
import phone books from a variety of sources, and update and maintain the contact list.
●To add an individual contact to the speed-dial list, select the row of the speed dial number that you
want to specify. Type the contact name in the 
Contact name window. Type the fax number in the
Fax number  window. Click  Add.
● To add a group of contacts to the speed-dial list, select the row of the speed-dial number that you
want to specify. Click 
Add Group. Double-click a contact name from the list on the left to move it
to the group list on the right, or select a name on the left and then click the appropriate arrow to
move it to the group list on the right. You can also use those two methods to move names from
right to left. When you have created a group, type a name in the  Group name window, and then
click  OK.
● To edit an existing individual speed-dial entry, click anywhere on the row containing the contact
name to select it, and then click 
Update. Type changes in the appropriate windows, and then click
OK .
● To edit an existing group-speed-dial entry, click anywhere on the row containing the group name
to select it, and then click 
Update Group. Make any required changes, and then click  OK.
● To delete an entry from the speed-dial list, select the item, and then click 
Delete.
● To move speed dial entries, select the entry and then click 
Move, or select  Move and then specify
the entry in the dialog box. Either select  Next empty row or specify the number of the row where
you want to move the entry.
172 Chapter 14   Manage and maintain the product ENWW
 
						

							
NOTE:If you specify a row that is occupied, the new entry will overwrite the existing entry.
●To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click
Import/Export Phone Book
. Select the Import option, and then click  Next. Select the appropriate
software program, navigate to the appropriate file, and then click  Finish. To export contacts from
a phone book, click  Import/Export Phone Book . Select the Export option, and then click  Next.
Enter the file name or browse to the file to which you want to export contacts, and then click
Finish . You can also select individual entries from the phone book instead of importing the entire
phone book.
● To delete all entries, click 
Delete All, and then click  Yes.
In addition to numerical digits, the following are valid characters for fax numbers:
● (
● )
● +
● -
● *
● #
● R
● W
● .
● ,
● 
NOTE:
You must click  Apply before the changes take effect.
For more information about faxes, see Fax (fax models only) on page 113.
ENWW HP ToolboxFX 173
 
						

							
Fax send log
The HP ToolboxFX fax send log lists all recently sent faxes and information about them, including the
date and time sent, job number, fax number, page count, and the results.
Click any column heading in the fax send log to re-sort the information in that column in ascending or
descending order.
The Results  column provides the fax status. If the fax attempt was unsuccessful, this column provides
a description of why the fax was not sent.
For more information about faxes, see 
Fax (fax models only) on page 113 .
Fax receive log
The HP ToolboxFX fax receive log provides a list of all recently received faxes and information about
them including the date and time received, job number, fax number, page count, results, and an
abbreviated fax image.
The fax receive log can be used to block future faxes. Check the  Block Fax box next to a received fax
listed on the log.
When a computer that is connected to the product receives a fax, the fax contains a  View link. Clicking
this link opens a new page that provides information about the fax.
Click on any column heading in the fax receive log to re-sort the information in that column in ascending
or descending order.
The  Results  column provides the fax status. If the fax attempt was unsuccessful, this column provides
a description of why the fax was not received.
NOTE: You must click  Apply before the changes take effect.
For more information about faxes, see Fax (fax models only) on page 113.
Junk Faxes
Junk Faxes  provides a list of all numbers that are blocked. Add, modify, or delete blocked fax numbers
on this tab.
Help
The  Help  folder contains links to the following main pages:
● Troubleshooting
. View troubleshooting help topics, print troubleshooting pages, clean the
product, and open Microsoft Office Basic Colors. For more information about Microsoft Office Basic
Colors, see 
Match colors on page 92 .
● Paper and Print Media
. Print information about how to obtain optimal results from your product
using various types of paper and print media.
● Color Printing Tools
. Open Microsoft Office Basic Colors or the full palette of color with associated
RGB values. For more information about Microsoft Office Basic Colors, see 
Match colors
on page 92 . Use the HP Basic Color Match to adjust spot colors in your printed output.
174 Chapter 14   Manage and maintain the product ENWW
 
						

							
●Animated demonstrations
. View animated demonstrations for common troubleshooting
procedures.
● User Guide
. View information about the product usage, warranty, specifications, and support. The
User Guide is available in both HTML and PDF format.
ENWW HP ToolboxFX 175
 
						

							
System Settings
The HP ToolboxFX System Settings tab contains links to the following main pages:
● Device Information
. View information about the product, such as the product description and a
contact person.
● Paper Handling
. Change the product paper-handling settings, such as default paper size and
default paper type.
● Print Quality
. Change the product print-quality settings.
● Print Density
. Change the print-density settings, such as contrast, highlights, midtones, and
shadows.
● Paper Types
. Change the mode settings for each media type, such as letterhead, prepunched, or
glossy paper.
● System Setup
. Change the system settings, such as jam recovery and auto-continue. Change the
Cartridge low threshold  setting, which sets the toner level that causes a Low toner pop-up alert.
● Service
. Gain access to various procedures required to maintain the product.
● Device Polling
. Change the product polling settings, which determine how often HP ToolboxFX
collects data from the product.
● Save/Restore Settings
. Save the current settings for the product to a file on the computer. Use
this file to load the same settings onto another product or to restore these settings to this product
at a later time.
● Password
. Set, change, or clear the product security password (see 
Turn on password protection
from the control panel on page 181).
Device Information
The Device Information page stores data about your product for future reference. The information that
you type in the fields on this page appears on the Configuration page. You can type any character in
each of these fields.
NOTE: You must click  Apply before your changes take effect.
176 Chapter 14   Manage and maintain the product ENWW
 
						

							
Paper Handling
Use these options to configure your default settings. For more information, see Use the control-panel
menus on page 10.
The following options are available for handling print jobs when the product is out of media:
● Select 
Wait for paper to be loaded .
● Select 
Cancel  from the  Paper out action  drop-down list to cancel the print job.
● Select 
Override  from the  Paper out action  drop-down list to send the print job to another paper
tray.
The  Paper out time  field specifies how long the product waits before acting on your selections. You
can specify from 0 to 3600 seconds.
NOTE: You must click  Apply before your changes take effect.
Print Quality
Use these options to improve the appearance of your print jobs. For more information, see Control panel
on page 7.
Color Calibration ●Power On Calibration
. Specify whether the product should calibrate when you turn it on.
● Calibration Timing
. Specify how frequently the product should calibrate.
● Calibrate Now
. Set the product to calibrate immediately.
NOTE:You must click  Apply before your changes take effect.
Print Density
Use these settings to make fine adjustments in the amount of each color of toner that is used for your
printed documents.
●Contrasts
. Contrast is the range of difference between light (highlight) and dark (shadow) colors.
To increase the overall range between light and dark colors, increase the  Contrasts setting.
● Highlights
. Highlights are colors that are nearly white. To darken highlight colors, increase the
Highlights  setting. This adjustment does not affect midtone or shadow colors.
● Midtones
. Midtones are colors that are halfway between white and solid density. To darken
midtone colors, increase the  Midtones setting. This adjustment does not affect highlight or shadow
colors.
● Shadows
. Shadows are colors that are nearly solid density. To darken shadow colors, increase
the  Shadows  setting. This adjustment does not affect highlight or midtone colors.
Paper Types
Use these options to configure print modes that correspond to the various media types. To reset all
modes to factory default settings, select  Restore modes.
NOTE:You must click  Apply before your changes take effect.
ENWW HP ToolboxFX 177
 
						

							
System setup
Use the HP ToolboxFX system settings options to configure global settings for copy, fax, scan, and print,
such as jam recovery and auto-continue.
NOTE:You must click  Apply before the changes take effect.
Service
During the printing process, paper, toner and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX
provides an easy method for cleaning the paper path. For more information, see 
Clean the product
on page 191.
Device polling
You can turn off HP ToolboxFX device polling to reduce network traffic, but doing so also disables some
HP ToolboxFX features: pop-up alerts, fax log updates, the ability to receive faxes to this computer, and
scanning using the  Scan To button.
NOTE: You must click  Apply before the changes take effect.
Save/Restore
Saves printer settings to a file on your PC for backup.
Password
Set you system password.
Print Settings
The HP ToolboxFX  Print Settings tab contains links to the following main pages:
● Printing
. Change the default product print settings, such as number of copies and paper
orientation.
● PCL5
. View and change the PCL5 settings.
● PostScript
. View and change the PS settings.
● Photo
. Change the photo settings and enable/disable the photo card slots (photo card models
only).
Printing
Use these options to configure the settings for all print functions. These are the same options that are
available on the control panel. For more information, see 
Use the control-panel menus on page 10 .
NOTE: You must click  Apply before your changes take effect.
178 Chapter 14   Manage and maintain the product ENWW