HP Color LaserJet CM1312 User Manual

							Part numbers
Supplies
Product namePart number
Black print cartridgeCB540A
Cyan print cartridgeCB541A
Yellow print cartridgeCB542A
Magenta print cartridge CB543A
NOTE:For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield
depends on specific use.
Cable and interface accessories
Product nameDescriptionPart number
USB cable2-meter standard USB-compatible
device connectorC6518A
3-meter standard USB-compatible
device connectorC6520A
Fax cord Two-wire phone cord adapter 8121-0811
User-replaceable parts
Product nameDescriptionPart number
Separation pad and pickup rollersReplace when the product is picking up
multiple sheets or no sheets. Trying
different paper did not resolve the
problem.Contact HP Support to order parts.
Automatic document feeder (ADF)  Replace when the ADF is damaged or
not working correctly.Contact HP Support to order parts.
ENWWPart numbers 229
 
						

							230 Appendix A   Supplies and accessories ENWW
 
						

							B Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY
HP LaserJet CM1312 and CM1312nfi One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials
and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase,
for the period specified above, due to defects in material and workmanship when properly installed and used. If
HP receives notice of such defects during the warranty period, HP will replace software which does not execute
its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from
country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/
region or locality where HP has a support presence for this product and where HP has marketed this product. The
level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function
of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory
reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
ENWW Hewlett-Packard limited warranty statement 231
 
						

							(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Customer self repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP
identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to
you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is
mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs
of this service. 2) Parts for which customer self repair is optional. These parts are also designed for
Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no
additional charge under the type of warranty service designated for your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same-day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether
a defective part must be returned to HP. In cases where it is required to return the defective part to HP,
you must ship the defective part back to HP within a defined period of time, normally five (5) business
days. The defective part must be returned with the associated documentation in the provided shipping
material. Failure to return the defective part may result in HP billing you for the replacement. With a
customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to
be used.
232 Appendix B   Service and support ENWW
 
						

							Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the device product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HPs option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW Print cartridge limited warranty statement 233
 
						

							Customer support
Get telephone support, free during your warranty period, for
your country/region
Have the product name, serial number, date of purchase, and
problem description ready.Country/region phone numbers are on the flyer that was in the
box with your product or at 
www.hp.com/support/.
Get 24-hour Internet supportwww.hp.com/support/CM1312series
Get support for products used with a Macintosh computerwww.hp.com/go/macosx
Download software utilities, drivers, and electronic informationwww.hp.com/go/LJCM1312_software
Order supplies and paperwww.hp.com/go/suresupply
Order genuine HP parts or accessorieswww.hp.com/buy/parts
Order additional HP service or maintenance agreementswww.hp.com/go/carepack
234 Appendix B   Service and support ENWW
 
						

							Repacking the device
If HP Support determines that your device needs to be returned to HP for repair, follow the steps below
to repack the device before shipping it.
CAUTION:Shipping damage as a result of inadequate packing is the customer’s responsibility.
To repack the device
1.Remove and retain the print cartridge.
CAUTION:It is extremely important to remove the print cartridge before shipping the device. A
print cartridge that remains in the device during shipping will leak and entirely cover the device
engine and other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge
in its original packing material or so that it is not exposed to light.
2.Remove and retain the power cable, interface cable, and optional accessories.
3.If possible, include print samples and 50 to 100 sheets of paper or other print media that did not
print correctly.
4.In the U.S., call HP Support to request new packing material. In other areas, use the original packing
material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
ENWWRepacking the device 235
 
						

							236 Appendix B   Service and support ENWW
 
						

							C Specifications
This section contains the following information about the product:
●
Physical specifications
●
Electrical specifications
●
Power consumption
●
Environmental specifications
●
Acoustic emissions
ENWW237
 
						

							Physical specifications
Table C-1  Physical specifications
ProductHeightDepthWidthWeight
HP LaserJet CM1312405 mm (16.0 inches)455 mm (17.9 inches)437 mm (17.2 inches)21.1 kg (46.6 lb)
HP LaserJet
CM1312nfi467 mm (18.4 inches) 490 mm (19.3 inches) 497 mm (19.6 inches) 24.6 kg (54.2 lb)
Electrical specifications
CAUTION:Power requirements are based on the country/region where the product is sold. Do not
convert operating voltages. This will damage the product and void the product warranty.
Table C-2  Electrical specifications
Item110-volt models230-volt models
Power requirements110 to 127 VAC (+/- 10%)
50/60 Hz (+/- 3 Hz)220 to 240 VAC (+/- 10%)
50/60 Hz (+/- 3 Hz)
Rated current 4.5 A 2.5 A
Power consumption
Table C-3  Power consumption (average, in watts)1  
Product modelPrinting2Copying2Ready/Sleep3Off
HP LaserJet CM1312300 W310 W7 W0 W
HP LaserJet
CM1312nfi300 W 310 W 8 W 0 W
1Values are based on preliminary data. See www.hp.com/support/CM1312series for current information.2Power reported is highest values measured using all standard voltages.3Instant on fuser technology.4Recovery time from Ready/Sleep to start of printing < 5 seconds.5Maximum heat dissipation for all models in Ready mode = 50 BTU/hour
238 Appendix C   Specifications ENWW