HP Color LaserJet CM1312 User Manual

							3.Adjust the media guides until they are snug against the media without restricting movement.
4.Use the alphanumeric buttons on the control panel to dial the number.
-or-
If the fax number you are calling has been assigned to a one-touch key, press that key.
-or-
If the fax number you are calling has a speed dial or group-dial entry, press Fax Menu, then use
the arrow keys to select Phone Book. Choose Select an entry and use the alphanumeric buttons
to specify the speed dial or group-dial entry, and then press OK.
5.On the control panel, press Start Fax. The product starts the fax job.
Manual dial faxing
Usually, the product dials after you press Start Fax. At times, however, you might want the product to
dial each number as you press it. For example, if you are charging your fax call to a calling card, you
might need to dial the fax number, wait for the acceptance tone of your telephone company, and then
dial the calling card number. When dialing internationally, you might need to dial part of the number and
then listen for dial tones before continuing to dial.
Dial manually with the automatic document feeder (ADF)
1.Load the document into the automatic document feeder (ADF) input tray.
2.On the control panel, press Start Fax.
3.Begin dialing.
NOTE:The product dials the number as you press each digit. This allows you to wait for pauses,
dial tones, international-access tones, or calling-card-acceptance tones before continuing to dial.
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							Dial manually with the flatbed scanner
1.On the control panel, press Start Fax.
The control-panel display shows the following message: Send from flatbed scanner?.
2.Select Yes. The control-panel display shows the following message: Load page: X Press OK,
where X is the page number.
3.Scan a page into memory by placing the sheet print-side-down on the flatbed scanner and pressing
OK. After scanning the page, the product control-panel display shows the following message: Scan
another page?.
4.If you have more pages to scan, select Yes, and then repeat step 3 for each page of the fax job.
-or-
If you are finished, select No, and then go to the next step.
5.When all pages are scanned into memory, begin dialing. The product dials the number as you
press each digit. This allows you to wait for pauses, dial tones, international access tones, or calling
card acceptance tones before continuing to dial.
Send a fax to a group manually (ad hoc faxing)
Use the following instructions to send a fax to a group of recipients that has not been assigned a group-
dial entry:
1.Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner.
2.Use the alphanumeric buttons.
-or-
If the fax number that you are calling has been assigned a speed-dial entry, press Fax Menu, then
select Phone Book. Choose Select an entry and use the alphanumeric buttons to specify the
speed-dial entry, and then press OK.
3.Press OK.
4.To continue dialing numbers, repeat steps 2 and 3.
-or-
If you are finished dialing numbers, go to the next step.
5.Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically.
6.If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from
flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner,
select Yes, and then press OK.
Load Page: X Press OK appears on the control-panel display.
7.If you have already placed the document on the flatbed scanner, press OK (or place the document
on the flatbed scanner and then press OK).
After scanning the page, Another page? appears on the control-panel display.
8.If you have more pages to scan, select Yes, and then repeat step 7 for each page of the fax job.
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							-or-
If you are finished, select No.
The product sends the fax to each fax number. If a number in the group is busy or does not answer, the
product redials that number based on the redial setting. If all redial attempts fail, the product updates
the fax activity log by adding the error, and then it proceeds to the next number in the group.
Redial manually
1.Load the document into the automatic document feeder (ADF) input tray or onto the flatbed
scanner.
2.On the control panel, press Fax Menu.
3.Use the arrow keys to select Send and press OK.
4.Use the arrow keys to select Redial and press OK.
5.Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically.
6.If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from
flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner,
select Yes, and then press OK.
After you press OK, Load page: X Press OK appears on the control-panel display.
7.If you have already placed the document on the flatbed scanner, press OK (or place the document
on the flatbed scanner and then press OK).
After scanning the page, Another page? appears on the control-panel display.
8.If you have more pages to scan, select Yes, and then repeat step 7 for each page of the fax job.
-or-
If you are finished, select No.
The product sends the fax to the number that it redialed. If the number is busy or does not answer, the
product redials the number based on its redial setting. If all redial attempts fail, the product updates the
fax activity log by adding the error.
Use speed dials and group-dial entries
Send a fax by using a speed dial
1.Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner.
2.Press the one-touch key for the speed dial.
-or-
Press Fax Menu, then select Phone Book. Choose Select an entry and use the alphanumeric
buttons to specify the speed-dial entry, and then press OK.
3.Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner.
4.Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically.
ENWWUse fax 131
 
						

							5.If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from
flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner,
select Yes, and then press OK.
After you press OK, Load page: X Press OK appears on the control-panel display.
6.If you have already placed the document on the flatbed scanner, press OK (or place the document
on the flatbed scanner and then press OK).
After scanning the page, Scan another page? appears on the control-panel display.
7.If you have more pages to scan, select Yes, and then repeat step 6 for each page of the fax job.
-or-
If you are finished, select No.
When the last page of the fax has exited the product, you can start sending another fax, copying, or
scanning.
You can assign a speed dial to numbers that you use regularly. See 
Create and edit speed dials
on page 112. If you have electronic phone books available, you might be able to use them to select
recipients. Electronic phone books are generated by using third-party software programs.
Send a fax by using a group-dial entry
1.Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner.
2.Press the one-touch key for the group.
-or-
Press Fax Menu, then select Phone Book. Choose Select an entry and use the alphanumeric
buttons to specify the group-dial entry, and then press OK.
3.Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically.
4.If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from
flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner,
select Yes, and then press OK.
After you press OK, Load page: X Press OK appears on the control-panel display.
5.If you have already placed the document on the flatbed scanner, press OK (or place the document
on the flatbed scanner and then press OK).
After scanning the page, Scan another page? appear on the control-panel display.
6.If you have more pages to scan, select Yes, and then repeat step 5 for each page of the fax job.
-or-
If you are finished, select No.
The product scans the document into memory and sends the fax to each number specified. If a number
in the group is busy or does not answer, the product redials the number based on its redial setting. If all
redial attempts fail, the product updates the fax activity log with the error and proceeds to the next
number in the group.
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							Send a fax from the software
This section contains basic instructions for sending faxes by using the software that came with the
product. All other software-related topics are covered in the software Help, which can be opened from
the software-program Help menu.
You can fax electronic documents from a computer if you meet the following requirements:
●The product is connected directly to the computer or connected to the computer over a TCP/IP
network.
●The product software is installed on the computer.
●The computer operating system is Microsoft Windows XP, Windows Vista, Mac OS X v10.3, or
Mac OS X v10.4.
Send a fax from the software (Windows XP or Vista)
The procedure to send a fax varies according to your specifications. The most typical steps follow.
1.Click Start, click Programs (or All Programs in Windows XP), and then click Hewlett-Packard.
2.Click HP LaserJet product, and then click Send fax. The fax software appears.
3.Enter the fax number of one or more recipients.
4.Load the document in the automatic document feeder (ADF) input tray.
5.Include a cover page. (This step is optional.)
6.Click Send Now.
Send a fax from the software (Mac OS X v10.3)
1.Load the document into the automatic document feeder (ADF) input tray or the flatbed scanner.
2.Open HP Director and click Fax. The fax software appears.
3.Select Fax from the Print dialog.
4.Enter the fax number of one or more recipients.
5.Include a cover page (this step is optional).
6.Click Fax.
Send a fax from the software (Mac OS X v10.4)
Using Mac OS X v10.4, you can choose between two methods of sending faxes from the product
software.
To send a fax by using HP Director complete the following steps:
1.Load the document into the automatic document feeder (ADF) input tray or the flatbed scanner.
2.Open HP Director by clicking the icon in the dock, and then click Fax. The Apple print dialog
appears.
3.Select Fax PDF from the PDF pop-up menu.
4.Enter the fax number of one or more recipients under To.
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							5.Select the product under Modem.
6.Click Fax.
To send a fax by printing to a fax driver, complete the following steps:
1.Open the document that you want to fax.
2.Click File and then click Print.
3.Select Fax PDF from the PDF pop-up menu.
4.Enter the fax number of one or more recipients under To.
5.Select the product under Modem.
6.Click Fax.
Send a fax from a third-party software program, such as Microsoft Word (all operating systems)
1.Open a document in a third-party program.
2.Click the File menu, and then click Print.
3.Select the fax print driver from the printer driver drop-down list. The fax software appears.
4.Complete one of the following procedures:
●Windows
a.Enter the fax number of one or more recipients.
b.Include a cover page. (This step is optional.)
c.Include any pages loaded at the product. (This step is optional.)
d.Click Send Now.
●Macintosh
a.Mac OS X v10.3: Select Fax from the Print dialog.
-or-
Mac OS X v10.4: Select Fax PDF from the PDF pop-up menu.
b.Enter the fax number of one or more recipients.
c.Mac OS X v10.3: Include a cover page (this step is optional).
-or-
Mac OS X v10.4: Select the product under Modem.
d.Click Fax.
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							Send a fax by dialing from a downstream phone 
Occasionally, you might want to dial a fax number from a telephone that is connected to the same line
as the product. For example, if you are sending a fax to a person whose device is in the manual receive
mode, you can precede the fax with a voice call to let that person know that the fax is coming.
NOTE:The telephone must be connected to the product telephone port ().
1.Load the document into the automatic document feeder (ADF) input tray.
NOTE:You cannot use the flatbed scanner when sending a fax by dialing from an extension
telephone.
2.Pick up the handset of a telephone that is connected to the same line as the product. Dial the fax
number by using the telephone keypad.
3.When the recipient answers, instruct the person to start the fax machine.
4.When you hear the fax tones, press Start Fax, wait until Connecting appears on the control-panel
display, and then hang up the telephone or wait on the line until the fax is completed to resume
voice calling.
Send a delayed fax
Use the product control panel to schedule a fax to be sent automatically at a future time to one or more
people. When this procedure is completed, the product scans the document into memory and then
returns to the Ready state.
NOTE:If the product cannot transmit the fax at the scheduled time, that information is indicated on
the fax error report (if that option is turned on) or recorded in the fax activity log. The transmittal might
not be initiated because the fax-sending call is not answered, or because a busy signal stops the redial
attempts.
If a fax has been scheduled to be sent at a future time but it requires updating, send the additional
information as another job. All faxes that are scheduled to go to the same fax number at the same time
are delivered as individual faxes.
1.Load the document into the automatic document feeder (ADF) input tray or onto the flatbed
scanner.
2.On the control panel, press Fax Menu.
3.Use the arrow buttons until Send appears, and then press OK.
4.Use the arrow buttons until Send fax later appears, and then press OK.
5.Use the alphanumeric buttons to enter the time.
6.If the product is set to the 12-hour time mode, use the arrow buttons to move to A.M. or P.M. Select
A.M. or select P.M., and then press OK.
-or-
If the product is set to the 24-hour time mode, press OK.
7.Use the alphanumeric buttons to enter the date, and then press OK.
-or-
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							Accept the default date by pressing OK.
8.Enter the fax number, enter the speed dial, or press the one-touch key. Access the phone book by
pressing Fax Menu on the control panel and then selecting Phone Book.
NOTE:This feature does not support undefined (ad hoc) groups.
9.Press OK or Start Fax. The product scans the document into memory and sends it at the designated
time.
Use access codes, credit cards, or calling cards
To use access codes, credit cards, or calling cards, dial manually to allow for pauses and dialing codes.
See 
Manual dial faxing on page 129.
Send faxes internationally
To send a fax to an international destination, dial manually to allow for pauses and international dialing
codes. See 
Manual dial faxing on page 129.
Receive a fax
When the product receives a fax transmission, it prints the fax (unless the private-receive feature is
enabled) and also stores it automatically to flash memory.
Print a stored fax (when private receive feature is on)
To print stored faxes, you must provide the private-receive PIN. Once the product prints the stored faxes,
the faxes are deleted from memory.
1.On the control panel, press Fax Menu.
2.Use the arrow buttons to select Receive, and then press OK.
3.Use the arrow buttons to select Print faxes, and then press OK.
4.Use the alphanumeric buttons to enter the product security PIN, and then press OK.
Reprint a fax
If you want to reprint a fax because the print cartridge has reached its estimated end of life or if the fax
was printed on the wrong type of media, you can try to reprint it. The amount of memory that is available
determines the actual number of faxes that are stored for reprinting. The most recent fax prints first; the
oldest fax that is in storage prints last.
These faxes are stored continuously. Reprinting them does not clear them from the memory. To clear
these faxes from the memory, see 
Delete faxes from memory on page 126.
1.On the control panel, press Fax Menu.
2.Use the arrow buttons to select Receive, and then press OK.
3.Use the arrow buttons to select Reprint faxes, and then press OK. The product begins reprinting
the most recently printed fax.
NOTE:To stop the printing at any time, press Cancel.
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							CAUTION:If the Allow Fax Reprint setting is set to Off, misprinted or faded faxes cannot be reprinted.
Receive faxes when fax tones are audible on the phone line
If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when
you answer the telephone, you can start the receiving process in one of two ways:
●If you are close to the product, press Start Fax on the control panel and then hang up.
●When you answer any telephone connected to the line (an extension telephone) and hear fax tones,
the product should begin answering the call automatically. If not, press 1-2-3 in sequence on the
telephone keypad, listen for fax transmission sounds, and then hang up.
NOTE:In order for the second method to work, the extension telephone setting must be set to Yes.
See 
Make an extension telephone available to receive faxes on page 124 to check or change the setting.
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							Solve fax problems
Fax error messages 
Alert and warning messages appear temporarily and might require the user to acknowledge the
message by pressing OK to resume or by pressing Cancel to cancel the job. With certain warnings, the
job might not complete or the print quality might be affected. If the alert or warning message is related
to printing and the auto-continue feature is on, the product will attempt to resume the printing job after
the warning has appeared for 10 seconds without acknowledgement.
Alert and warning message tables
Table 12-1  Alert and warning messages 
Control panel messageDescriptionRecommended action
Comm. errorA fax communication error occurred between
the product and the sender or receiver.Allow the product to retry sending the fax.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see 
Perform a fax test on page 143).
If the error persists, contact HP. See
www.hp.com/support/CM1312series or the
support flyer that came in the product box.
Fax delayed – Send memory fullFax memory is full.Cancel the fax by pressing OK or Cancel.
Resend the fax. You might need to send the
fax in multiple sections if the error occurs
again.
Fax is busy Canceled sendThe fax line to which you were sending a fax
was busy. The product has canceled sending
the fax.Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the Redial if busy option is
enabled.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see 
Perform a fax test on page 143).
If the error persists, contact HP. See
www.hp.com/support/CM1312series or the
support flyer that came in the product box.
Fax is busy Redial pendingThe fax line to which you were sending a fax
was busy. The product automatically redials
the busy number. See 
Set autoredial
on page 116.Allow the product to retry sending the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check for a dial tone on the phone line by
pressing Start Fax.
Perform a fax test to verify that the phone line
works and is plugged into the correct port
(see 
Perform a fax test on page 143).
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