HP 8610 E Owners Manual
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Figure B-1 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. To set up the printer with a separate fax line 1.Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4. Run a fax test. When the phone rings, the printe r answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emi tting fax reception tones to the sending fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instruction s in this section to connect a DSL filter between the telephone wall jack and the printer. The DSL filter r emoves the digital signal that can interfere with the printer, so the printer can communicate correctly with the phone line. (DSL might be called ADSL in your country/ region.) NOTE: If you have a DSL line and you do not connect the DSL filter, y ou cannot send and receive faxes with the printer. ENWW Set up faxing (parallel phone systems) 185
Figure B-2 Back view of the printer 1 Telephone wall jack 2 DSL (or ADSL) filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. To set up the printer with DSL 1.Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connec t the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied co rd to connect from the DSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. As only one phone cord is suppli ed, you might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord f rom the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case C: Set up the printer with a PBX phone system or an ISDN line If you are using either a PBX pho ne system or an ISDN converter/terminal adapter, make sure you do the following: ● If you are using either a PBX or an ISDN converter/terminal ada ptor, connect the printer to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for yo ur country/region, if possible. 186 Appendix B Additional fax setup ENWW
NOTE:Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have p roblems when connected to the f ax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. ● If you are using a PBX phone system, set the call waiting tone to "off." NOTE:Many digital PBX systems include a call-waiting tone that is se t to "on" by default. The call waiting tone interferes with any fax transmission, and you cannot send or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. ● If you are using a PBX phone system, dial the number for an out side line before dialing the fax number. ● Make sure you use the supplied co rd to connect from the telephone wall jack to the printer. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a longer 2-wire phone cord from your local electronics store and extend it. You might need to connect the s upplied phone cord to the adapte r provided for your country/ region. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on o ne phone line, each with a different ring pattern, set up the printer as described in this section. Figure B-3 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. ENWW Set up faxing (parallel phone systems) 187
To set up the printer with a distinctive ring service1.Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. Change the Distinctive Ring setting to match the pattern th at the telephone company assign ed to your fax number. NOTE: By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assign ed to your fax number, the printer might answer both voice calls and fax calls or it might not answer at all. TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive ring. With this feat ure, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone compan y to fax calls. For more information, see Change the answer ring pattern for distinctive ring on page 78. 4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 5. Run a fax test. The printer automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected ( Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on thi s phone line, set up the printer as described in this section. Figure B-4 Back view of the printer 1 Telephone wall jack 188 Appendix B Additional fax setup ENWW
2Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. 3 Telephone (optional) To set up the printer with a shared voice/fax line 1.Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Do one of the following: ● If you have a parallel-type phone system, remove the white plug from the port labeled 2- EXT on the back of the printer, and then connect a phone to thi s port. ● If you have a serial-type phone system, you might plug your pho ne directly on top of the printer cable which has a wall plug attached to it. 3. Now you need to decide how you wa nt the printer to answer calls, automatically or manually: ● If you set up the printer to answer calls automatically, it answers all in coming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. ● If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto Answer setting. 4. Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fa x calls. If you want to receive faxes automatically instead, contact your telephone company to subscr ibe to a distinctive ring service, or to obtain a separate phone line for faxing. ENWW Set up faxing (parallel phone systems) 189
Figure B-5 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. To set up the printer with voice mail 1.Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. You might need to connect the s upplied phone cord to the adapte r provided for your country/ region. NOTE: You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn off the Auto Answer setting. 3. Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax line shared with c omputer modem (no voice calls rec eived) If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up the printer as described in this section. NOTE:If you have a computer dial-up mo dem, your computer dial-up modem shares the phone line with the printer. You cannot us e both your modem and the printe r simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet. ●Set up the printer with a computer dial-up modem ● Set up the printer with a computer DSL/ADSL modem 190 Appendix B Additional fax setup ENWW
Set up the printer with a computer dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer. Figure B-6 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. 3 Computer with modem To set up the printer with a computer dial-up modem 1. Remove the white plug from the port labeled 2-EXT on the back o f the printer. 2. Find the phone cord that connects from the back of your compute r (your computer dial-up modem) to a telephone wall jack. D isconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3. Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 4. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5. Turn on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 7. Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emi tting fax reception tones to the sending fax machine and receives the fax. ENWW Set up faxing (parallel phone systems) 191
If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use th at phone line to send faxes, follow these instructions to set up your fax. 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1-LINE port on the back of the printer. Connect the other end of the cord to the DSL/ADSL filter. You might need to connect the supplied phone cord to the adapte r provided for your country/ region. 4 Computer 5 Computer DSL/ADSL modem NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 por t on the front and two RJ-11 por ts on the back. Do not use a 2–line phone spli tter, a serial splitter, or a parallel splitter which has two RJ-11 port s on the front and a plug on the back. Figure B-7 Example of a parallel splitter To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL filter from your DSL provider. 2. Using the phone cord pr ovided in the box with the printer, connect one end to the DSL filter, and then connect the other end to th e port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied co rd to connect from the DSL filter to the back of the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 3. Connect the DSL filter to the parallel splitter. 192 Appendix B Additional fax setup ENWW
4.Connect the DSL modem to the parallel splitter. 5. Connect the parallel sp litter to the wall jack. 6. Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emi tting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case H: Shared voice/fax line with computer modem There are two different ways to set up the printer with your co mputer based on the number of phone ports on your computer. Before y ou begin, check your computer to see if it has one or two phone ports. NOTE: If your computer has only one phone port, y ou need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do no t use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) ●Shared voice/fax with computer dial-up modem ● Shared voice/fax with computer DSL/ADSL modem Shared voice/fax with computer dial-up modem If you use your phone line for both fax and telephone calls, us e these instructions to set up your fax. There are two different ways to set up the printer with your co mputer based on the number of phone ports on your computer. Before y ou begin, check your computer to see if it has one or two phone ports. NOTE: If your computer has only one phone port, y ou need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do no t use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Figure B-8 Example of a parallel splitter To set up the printer on the sam e phone line as a computer with two phone ports Figure B-9 Back view of the printer ENWW Set up faxing (parallel phone systems) 193
1Telephone wall jack 2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port. 3 Parallel splitter 4 Computer with modem 5 Telephone 1.Remove the white plug from the port labeled 2-EXT on the back o f the printer. 2. Find the phone cord that connects from the back of your compute r (your computer dial-up modem) to a telephone wall jack. D isconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3. Connect a phone to the "OUT" port on the back of your computer dial-up modem. 4. Using the phone cord supplied in the box with the printer, conn ect one end to your telephone wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapte r provided for your country/region. If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you might not be able to fax successf ully. This special phone cord is different from the phone cords you might already have in your home or office. 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Now you need to decide how you wa nt the printer to answer calls, automatically or manually: ● If you set up the printer to answer calls automatically, it answers all in coming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. ● If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto Answer setting. 7. Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you use your phone line for vo ice, fax, and your computer dial-up modem, follow these directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with c omputer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 194 Appendix B Additional fax setup ENWW