GE F650 Manual

							CHAPTER 8:  F650 TROUBLESHOOTING GUIDE8.1 SYMPTOMS AND RECOMMENDED ACTIONS
GEK-113000-AFF650 DIGITAL BAY CONTROLLER 8-3
CategorySymptomPossible causeRecommended action
Communications Cannot see properly 
the web 

server in F650 
with Windows XP. 
Some windows are in 
gr
 ey with a red cross 
mark. 1.- Disabled Java options in Advanced 
In

ternet Explorer properties or high 
level of security
2.- Nor Java Virtual Machine installed. 1.1- Go to Advanced in Internet 
options
for Internet explorer and select the
three selections in Microsoft VM (Java
Virtual Machine) and deselect any
other virtual machine not Microsoft , 
for
example SUN.
In case Microsoft VM is not installed in
the computer, the user must install it
using the Microsoft VM installation
program msjavx86.exe
For internet explorer 6.0 or higher it is
not included by default .
1.2.- Try to set a lower level of security 
in
internet explorer options.
1.3.-Delete temporary internet f iles in
General screen in internet explorer
options.
Communication Enervista 650 Setup
does not retrieve osc,
fault reports and Data
Logger f iles
Bad communication in TFTP using
Windows 2000
Disable and Enable the Ethernet
connection on Control Panel inside
Windows 2000. Try again
2.1- Install either Microsoft or Sun 
Jav

a Virtual Machine
 
Communication Enervista 650 Setup 
does not r

etrieve osc, 
fault reports and Data 
Logger f iles Bad communication in TFTP using 
W
indows 2000 Disable and Enable the Ethernet 
connection on Co
ntrol Panel inside 
Windows 2000. Try again to retrieve 
files from relay
Firmware and bootware upgrade
Bootware The relay gets stuck 
during the upg

rading 
process after 
switching off and on 
the relay, giving the 
following error 
message: “ERROR 
Setting relay in 
conf iguration mode. 
Retry? - The relay does not communicate via 
the 
front RS232 port To perform the bootware upgrading 
pr
ocess it is necessary to connect the 
unit thought the front RS232 port . 
check:
•  Seri
al cable correct(straightthrouhg) 
and undamaged.
• Setti
ngs selection in Enervista 650 
Setup: Communication > Computer 
Settings”:
o Co
m port selected must be the 
one that is being used to perform 
this procedure
o  P
arity set to NONE
o  Baud rate set to 19200 
o Control type: No control type
o Modbus slave number: any
Note: if the bootware upgrade 
pr ocedure got stuck at this point the 
relay will not be upgraded. After 
reboot the relay will continue 
working with the former f irmware 
and bootware versions . 
						

							8-4F650 DIGITAL BAY CONTROLLER GEK-113000-AF
8.1 SYMPTOMS AND RECOMMENDED ACTIONS CHAPTER 8:  F650 TROUBLESHOOTING GUIDE
CategorySymptomPossible causeRecommended action
Bootware The relay gets stuck at 
“Send

ing f ile 
imagen_kernel...” -The Ethernet connection does not 
work pr
operly. Serial communications work properly 
and the fla
sh memory has been 
erased but Ethernet communication 
does not work properly, check:
•   R
J45 cable used (crossover cable for 
back-to-back connection and straight 
through Ethernet cable for hub or 
switch)
•  IP a
ddress and netmask, gateway 
are correct and correspond to the 
ones used in the computer performing 
the procedure. 
•  E
thernet board parameters 
selection, check that:
o 802.1p QOS i
 s Enabled
o Flow contr ol is Auto
o Speed & Duplex  is Auto (or 
10     Mb Full)
•   If 
the above points are correct but 
the problem persists: 
o Fo
rce the Speed & Duplex to 
10 Mb Full
o 
 Disable and enable the 
Ethernet connection while the 
f iles are being sent (during the 
“sending f ile...” message
Note: if the bootware upgrade 
p
 rocedure is stuck at this point , the 
relay flash memory has been erased 
and the upgrade procedure must be 
completed to start working with the 
unit . If the procedure is not 
completed, the HMI shows the 
message “Os Loading...” and the 
relay does not start up .
Firmware The procedure can not 
st

art due to ethernet 
problems -The Ethernet connection does not 
work pr
operly. • 
Check the same as in the point 
above for bootware.
Note: if the f irmware upgrade 
pr

ocedure is stuck at this point the 
relay will not be upgraded. After 
switching it off and on it will continue 
working with the former firmware and 
bootware versions.
Firmware Program messages
“file” do not exist in 
l

ocal drive - File path is too long
- File has no f ile attributes
•  Check the path length, copy the f iles 
in a shorter path and restart the 
upgrade procedure.
•  Chec
k the unzip process to see if the 
file properties are properly set to “File”.
• 
Not
e: if the f irmware upgrade 
procedure is stuck after having been 
started, the former f irmware has 
been erased and the upgrade 
procedure must be completed to 
start working with the unit . If the 
procedure is not completed, the HMI 
shows the message “Os Loading...” 
and the relay does not start up. 
						

							CHAPTER 8:  F650 TROUBLESHOOTING GUIDE8.1 SYMPTOMS AND RECOMMENDED ACTIONS
GEK-113000-AFF650 DIGITAL BAY CONTROLLER 8-5
FirmwareIt is not possible to to 
upgra
de models 
without IEC 61850 to 
models with IEC 61850 
automatically - IEC 61850 upgrade from standard 
mo
dels is password protected. • 
To upgrade from a standard model 
to a 6 model, ask the factory for an 
upgrade package, depending on the 
hardware the existing unit has. If it is 
hardware 00 a hardware and 
firmware change is required 
(password protected), if it is hardware 
01 or above only a f irmware change is 
required (password protected).
Firmware During the upgrading 
pr

occes for models 
with IEC 61850 
sometimes it ask for 
password and 
sometimes not . - 
Communication problems during the 
upgrade procecure.
-Th
e procedure has been not 
performed in a continuous way. • 
EnerV
ista 650 Setup program does 
not ask for a password if the relay 
model is IEC61850 and the procedure 
is completed.
•   If duri
ng the process there is any 
problem and it has to be restarted, this 
second time the program will ask to 
conf irm the IEC password.
•  If the EnerV
 ista 650 Setup program 
is closed and started again during the 
bootware and firmware upgrade 
process, the program will ask to 
conf irm the IEC password.
Firmware Password for 
IEC

61850 incorrect - Model change
- Incorrect mac or serial number •  
The password is tied to the model, 
MAC Address and serial number, so a 
change in any of these requires a 
password change.
•  If the 
model has been modif ied to 
add or replace any boards or 
communication protocol, the IEC 
61850 passwords needs to be 
updated (contact the factory).
EnerVista 650 Setup InstallShield Setup 
Initial

ization Error 
6001 A previous installation of any product 
using Inst
allShield for installation may 
have corrupted some of the 
InstallShield f iles used in the EnerVista 
650 Setup installation Delete (or rename) the 0701 folder 
lo
cated in  C:\Program Files\Common 
Files\InstallShield\Professional\RunT i
me\ and retry installation 
						

							8-6F650 DIGITAL BAY CONTROLLER GEK-113000-AF
8.1 SYMPTOMS AND RECOMMENDED ACTIONS CHAPTER 8:  F650 TROUBLESHOOTING GUIDE 
						

							GEK-113000-AFF650 DIGITAL BAY CONTROLLER A-1
F650 Digital Bay Controller
Appendix A:  
GE
Grid Solutions
LOGIC OPERANDS
A.1  Operands - F650 - model FX - GX
OPERANDS - F650 - MODEL FX - GX
Internal System Status
autocheck internal states (critical)
DSP Internal States (Critical to metering and 
pr

otection) DSP COMM ERROR
DSP Communication Error: (0) Rignt communications 
between DSP and ma

in processor; (1) Communication 
Error between DSP and main processor
MAGNETIC MODULE 
ERR
 OR Magnetic Module Error: (0) Right Communication 
between DSP and ma
gnetic module processor; (1) 
Communication Error between DSP and magnetic 
module processor
CALIBRATION ERROR Calibration Error: (0) Right calibration values stored; (1) 
The

 calibration values stored are out of the calibration 
limits.
Flash Internal States (Critical to Relay conf iguration 
and st
 ored data) E2PROM STATUSE2prom status :(0) Not conf igured or problems during 
wr
iting process ; (1) Conf igured and OK
IO Board States (Critical to operation and 
pr
 otection) BOARD F STATUS
Board F status: (0) Inactive - There is no communication 
with the boar

d (1) Active - There is communication with 
the board. 
BOARD G STATUS Board G status: (0) Inactive - There is no communication 
with the boar

d (1) Active - There is communication with 
the board. 
BOARD H STATUS Board H status: (0) Inactive - There is no communication 
with the boar

d (1) Active - There is communication with 
the board. 
BOARD J STATUS Board J status: (0) Inactive - There is no communication 
with the boar

d (1) Active - There is communication with 
the board. 
IEC61850 INTERNAL STATES (NON CRITICAL) 
						

							A-2F650 DIGITAL BAY CONTROLLER GEK-113000-AF
A.1 OPERANDS - F650 - MODEL FX - GX APPENDIX A:  
IEC61850 Internal StatesICD STATUSUNKNOWN: when the relay has not the IEC61850 
pr

otocol in the relay model the ICD status is unknow to 
the unit
ICD ERROR: There is an error in the ICD file and the 
re
 lay ICD is not operative. To solve this issue it is 
necessary to send a correct ICD to the relay using the 
IEC61850 configurator tool. When the ICD error is raised 
the IEC 61850 will not be operative (the IEC 61850 
client, reports and gooses will  not work). It is advisable to 
include the ICD ERROR in the main error signal 
configured for specific applications.
MODIFIED: The settings have been changed in the icd 
but th
 ey are still not written in the icd file in the relay
IN PROGRESS: The icd setting are being written to the 
file in the relay
OK WITHOUT DAIS: The relay has not got the Use DOI 
&DAI setting enab
 led (true) and it is working properly 
with the ICD file.
OK: The relay has got the Use DOI &DAI setting 
enabled (
 true) and it is working properly with the ICD file. 
When that setting is set to true the icd setting prevails 
over the relay settings.
OTHER INTERNAL STATES (NON CRITICAL)
Other internal states USER MAP STATUS
User map status:  (0) Not conf igured ; (1) Conf igured
FACTORY CALIBRATION Calibration status (0) Relay calibrated; (1) Not calibrated
FLEXCURVE A STATUS User curve A: (0) Not conf igured (1) Conf igured
FLEXCURVE B STATUS User curve B: (0) Not conf igured (1) Configured
FLEXCURVE C STATUS User curve C: (0) Not conf igured (1) Conf igured
FLEXCURVE D STATUS User curve D: (0) Not conf igured (1) Configured
Green Zone Memory internal status
Yellow Zone Memory internal status
Orange Zone Memory internal status
Red Zone Memory internal status
UpT ime System T ime
Autocheck Internal States (Not available) TIMER STATUS
Real time clock autocheck (not available)
GRAPHIC STATUS Graphic display status (not available)
ALARM TEXT ARRAY
Text display status (not available)
OPERANDS - F650 - MODEL FX - GX
Internal System Status 
						

							APPENDIX A:  A.1 OPERANDS - F650 - MODEL FX - GX
GEK-113000-AFF650 DIGITAL BAY CONTROLLER A-3
Note: It is advisable to use the critical alarms to raise an event or to light a warning LED for maintenance purposes. See 
the example below, the Board X Status depends on the relay model.
Figure A–1: Protection Alarm Signal
Conf igurable Logic Outputs (512 elements) VIRTUAL OUTPUT 000
Configurable logic output 000
VIRTUAL OUTPUT 001 Configurable logic output 001
... ...
VIRTUAL OUTPUT 511 Configurable logic output 511
Operation Bits (24 elements) OPERATION BIT 1
Operation bit 001: (0) the configured time expires or 
whe

n success conditions are met;(1) operation 1 is 
executed and interlocks are fulf illed. 
OPERATION BIT 2 Operation bit 002: (0) the configured time expires or 
whe

n success conditions are met;(1) operation 2 is 
executed and interlocks are fulf illed. 
... ...
OPERATION BIT 24
Operation bit 024: (0) the configured time expires or 
when success conditions are met;(1) operation 24 is 
executed and interlocks are fulf illed. 
OPERANDS - F650 - MODEL FX - GX
Internal System Status 
						

							A-4F650 DIGITAL BAY CONTROLLER GEK-113000-AF
A.1 OPERANDS - F650 - MODEL FX - GX APPENDIX A:  
Control Event Bits (128 elements)CONTROL EVENT 1
Control Event 1 Activation Bit
CONTROL EVENT 2 Control Event 2 Activation Bit
... ...
CONTROL EVENT 128 Control Event 128 Activation Bit
Latched Virtual Inputs (32 elements) LATCHED VIRT IP 1
Latched virtual input 1
LATCHED VIRT IP 2 Latched virtual input 2
... ...
LATCHED VIRT IP 32 Latched virtual input 32
Self Reset Virtual Inputs (32 elements) SELF-RST VIRT IP 1
Self reset virtual input 1
SELF-RST VIRT IP 2 Self reset virtual input 2
... ...
SELF-RST VIRT IP 32 Self reset virtual input 32
Contact Inputs Type 1Board CONT IP_X_CC1
Input 1 (CC1) in Board X
CONT IP_X_CC2 Input 2 (CC2) in Board X
... ...
CONT IP_X_CC16 Input 16 (CC16) in Board X
Contact Inputs Type 2 Board  CONT IP_X_CC1
Input 1 (CC1) in Board X
CONT IP_X_CC2 Input 2 (CC2) in Board X
... ...
CONT IP_X_CC8 Input 8 (CC8) in Board X
CONT IP_X_CC9 
(V
 a_COIL1) Contact Input 09 (Va_COIL1) for slot X. Input voltage (Va) 
det
ected, Circuit 1. Complete circuit supervised
CONT IP_X_CC10 
(V
 b_COIL1) Contact Input 10 (Vb_COIL1) for slot X. Input voltage (Vb) 
det
ected, Circuit 1. Complete circuit supervised
CONT IP_X_CC11 
(V
 a_COIL2) Contact Input 11 (Va_COIL2) for slot X. Input voltage (Va) 
det
ected, Circuit 1. Complete circuit supervised
CONT IP_X_CC12 
(V
 b_COIL2) Contact Input 12 (Vb_COIL2) for slot X. Input voltage (Vb) 
det
ected, Circuit 2. Complete circuit supervised
CONT IP_X_CC13 
(O
 7_SEAL) Contact Input 13 (07_SEAL) for slot X. Current detected. 
Con
tact output associated with current flow > 100 mA 
latched 
CONT IP_X_CC14 
(O
 8_SEAL) Contact Input 14 (08_SEAL) for slot X. Current detected. 
Con
tact output associated with current flow > 100 mA 
latched
CONT IP_X_CC15 
(S
 UP_COIL1) Contact Input 15 (SUP_COIL1) for slot X. Output for 
cir
cuit 1 supervision element 
CONT IP_X_CC16 
(S
 UP_COIL2) Contact Input 16 (SUP_COIL2) for slot X. Output for 
cir
cuit 2 supervision element
Contact Inputs Type 4 Board CONT IP_X_CC1
Input 1 (CC1) in Board X
CONT IP_X_CC2 Input 2 (CC2) in Board X
... ...
CONT IP_X_CC32
Input 32 (CC32) in Board X
OPERANDS - F650 - MODEL FX - GX
Internal System Status 
						

							APPENDIX A:  A.1 OPERANDS - F650 - MODEL FX - GX
GEK-113000-AFF650 DIGITAL BAY CONTROLLER A-5
Contact Inputs Type 5 Board (Digital Values)CONT IP_X_CC1
Input 1 (CC1) in Board X
CONT IP_X_CC2 Input 2 (CC2) in Board X
... ...
CONT IP_X_CC16 Input 16 (CC16) in Board X
Contact Inputs Type 5 Board (Analog Values) ANALOG_INP_X_01
Analog Input 01 in Board X
ANALOG_INP_X_02 Analog Input 02 in Board X
ANALOG_INP_X_03 Analog Input 03 in Board X
... ...
ANALOG_INP_X_08 Analog Input 08 in Board X
Contact Outputs Type 1 & 2 Board  Activation 
si
 gnals CONT OP OPER_X_01
Logic signal for Output 1 activation. Board X
CONT OP OPER_X_02 Logic signal for Output 2 activation. Board X
... ...
CONT OP OPER_X_08 Logic signal for Output 8 activation. Board X
Contact Outputs Type 1 & 2 Board  Reset signals CONT  RESET_X_01
board X, 01 latched output reset
CONT  RESET_X_02 board X, 02 latched output reset
... ...
CONT  RESET_X_08 board X, 08 latched output reset
Contact Outputs Type 1 & 2 Board  Status CONT OP_X_01
Contact output 1 Board X operation
CONT OP_X_02 Contact output 2 Board X operation
... ...
CONT OP_X_8 Contact output 8 Board X operation
Board Status BOARD X STATUSBoard X status: (0) Inactive - There is no communication 
with the 

board  (1) Active - There is communication with 
the board
Switchgear status (16 elements) SWITCH 1 A INPUT
Contact input type A to switchgear Function 1
SWITCH 1 B INPUT Contact input type B to switchgear Function 1
SWITCH 2 A INPUT Contact input type A to switchgear Function 2
SWITCH 2 B INPUT Contact input type B to switchgear Function 2
... ...
SWITCH 16 A INPUT Contact input type A to switchgear Function 16
SWITCH 16 B INPUT Contact input type B to switchgear Function 16
Switchgear outputs (16 elements) SWITCH 1 A STATUS
Contact logic output type A from switchgear Function 1 
SWITCH 1 B STATUS Contact logic output type B from switchgear Function 1 
SWITCH 2 A STATUS Contact logic output type A from switchgear Function 2 
SWITCH 2 B STATUS Contact logic output type B from switchgear Function 2 
... ...
SWITCH 16 A STATUS Contact logic output type A from switchgear Function 
16 
SWITCH 16 B STATUS
Contact logic output type B from switchgear Function 
16 
OPERANDS - F650 - MODEL FX - GX
Internal System Status 
						

							A-6F650 DIGITAL BAY CONTROLLER GEK-113000-AF
A.1 OPERANDS - F650 - MODEL FX - GX APPENDIX A:  
Switchgear states (16 elements)SWITCH 1 OPEN
switchgear 1 open
SWITCH 1 CLOSED switchgear 1 closed
SWITCH 1 00_ERROR Error 00 switchgear 1 (contact A = 0, contact B = 0)
SWITCH 1 11_ERROR Error 11 switchgear 1 (contact A = 1, contact B = 1)
SWITCH 2 OPEN Switchgear 2 open
SWITCH 2 CLOSED Switchgear 2 closed
SWITCH 2 00_ERROR Error 00 switchgear 2 (contact A = 0, contact B = 0)
SWITCH 2 11_ERROR Error 11 switchgear 2 (contact A = 1, contact B = 1)
... ...
SWITCH 16 OPEN Switchgear 16 open
SWITCH 16 CLOSED Switchgear 16 closed
SWITCH 16 00_ERROR Error 00 switchgear 16 (contact A = 0, contact B = 0)
SWITCH 16 11_ERROR Error 11 switchgear 16 (contact A = 1, contact B = 1)
Switchgear Open-Close Initializing States SWITCH 1 OPEN INIT
Switchgear 1 opening initiation
SWITCH 1 CLOSE INIT Switchgear 1 closing initiation
SWITCH 2 OPEN INIT Switchgear 2 opening initiation
SWITCH 2 CLOSE INIT Switchgear 2 closing initiation
... ...
SWITCH 16 OPEN INIT Switchgear 16 opening initiation
SWITCH 16 CLOSE INIT Switchgear 16 closing initiation
Switchgear Fail States SWGR 1 FAIL TO OPEN
Failure to open Switchgear 1
SWGR 2 FAIL TO OPEN Failure to open Switchgear 2
... ...
SWGR 16 FAIL TO OPEN Failure to open Switchgear 16
SWGR 1 FAIL TO CLOSE Failure to close Switchgear 1
SWGR 2 FAIL TO CLOSE Failure to close Switchgear 2
... ...
SWGR 16 FAIL TO CLOSE
Failure to close Switchgear 16
OPERANDS - F650 - MODEL FX - GX
Internal System Status