Epson W 2650 Manual
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Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper orMedia TypeSettings Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Cleaning thePaper Path Removing andInstalling InkCartridges Related topics Loading Paper Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. Note: Images fromtheInternet maybelow resolution andnotresult inahigh quality printout. • Ifyou enlarged theimage inan image-editing program,youneed toincrease theresolution settingto retain ahigh image quality. Increase theresolution bythe same amount youincreased theimage size. For example, ifthe resolution is300 dpi(dots perinch) andyouwilldouble theimage sizelater, change theresolution settingto600 dpi. Note: Higher resolution settingsresultinlarger filesizes, which takelonger toprocess andprint. Consider thelimitations ofyour computer systemwhenselecting aresolution, andselect thelowest possible resolution thatproduces acceptable qualitytokeep filesizes manageable. 251
Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -OS X Selecting PrintingPreferences -OS X Selecting Additional LayoutandPrint Options -Windows Related topics Loading Paper Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor management systemtoget asclose aspossible. Tryusing thecolor management optionsinyour printer software. • For best results, usegenuine Epsoninkand paper. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available EpsonPapers Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows 252
Selecting BasicPrintSettings -OS X Removing andInstalling InkCartridges Managing Color-OS X Solving Scanning Problems Check thesesolutions ifyou have problems scanningwithyour product. Scanning SoftwareDoesNotOperate Correctly Cannot StartEpson Scan Parent topic:Solving Problems Scanning SoftwareDoesNotOperate Correctly If your scanning softwaredoesnotoperate correctly, trythese solutions: • Make sureyourcomputer hasadequate memoryandmeets thesystem requirements foryour operating system. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart yourscanning software. • Ifyou upgraded youroperating systembutdidnot reinstall yourscanning software, tryreinstalling it. Note: WithOSX,inaddition toscanning withImage Capture, youcandownload andinstall Epson Scan scanning software. EpsonScanprovides additional imageadjustment andphoto correction features forenhancing scannedimages,andprovides aninterface forTWAIN-compliant OCR scanning software. Todownload EpsonScan,visitEpsons driverdownload site(U.S. downloads or Canadian downloads ). Parent topic:Solving Scanning Problems Related concepts When toUninstall YourProduct Software Related references Windows SystemRequirements OS XSystem Requirements Related tasks Scanning withOSXUsing Image Capture 253
Cannot StartEpson Scan If you cannot startEpson Scan,trythese solutions: • Make sureyourproduct isturned onand anyinterface cablesaresecurely connected atboth ends. • Make sureEpson Scanisselected inyour scanning program. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart Epson Scan. • Check theconnection settingandtesttheconnection usingEpson ScanSettings: Windows 8.x:Navigate tothe Apps screen andselect EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclicktheTest button. Windows (otherversions) :Click orStart >All Programs orPrograms >EPSON >EPSON Scan >EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclickthe Test button. OS X:Open theApplications folder,clickEpson Software ,and click EPSON ScanSettings .Make sure thecorrect Connection settingisselected, thenclicktheTest button. • Make sureyoudonot have multiple versions ofEpson Scaninstalled. Ifyou do,uninstall bothversions and install oneversion. • Ifyou upgraded youroperating systembutdidnot reinstall EpsonScan,tryreinstalling it. Note: WithOSX,inaddition toscanning withImage Capture, youcandownload andinstall Epson Scan scanning software. EpsonScanprovides additional imageadjustment andphoto correction featuresfor enhancing scannedimages,andprovides aninterface forTWAIN-compliant OCRscanning software. To download EpsonScan,visitEpsons driverdownload site(U.S. downloads orCanadian downloads ). Parent topic:Solving Scanning Problems Related tasks Starting aScan Using theEpson ScanIcon Scanning withOSXUsing Image Capture Solving Scanned ImageQuality Problems Check thesesections ifa scanned imageonyour computer screenhasaquality problem. Image Consists ofaFew Dots Only Line ofDots Appears inAll Scanned Images Straight Linesinan Image Appear Crooked 254
Image isDistorted orBlurry Image Colors arePatchy atthe Edges Image isToo Dark Back ofOriginal ImageAppears inScanned Image Ripple Patterns Appearinan Image Scanned ImageColors DoNot Match Original Colors Scan AreaisNot Adjustable inThumbnail Preview Scanned ImageEdges areCropped Parent topic:Solving Problems Image Consists ofaFew Dots Only If your scanned imageconsists onlyofafew dots, trythese solutions: • Make sureyouplaced youroriginal forscanning facingthecorrect way. • Ifyou arescanning usingtheEpson ScanBlack &White setting, adjusttheThreshold settingand scan again. Parent topic:Solving Scanned ImageQuality Problems Related references Available ImageAdjustments -Office Mode Related topics Placing Originals onthe Product Line ofDots Appears inAll Scanned Images If a line ofdots appears inall your scanned images,cleanthescanner glasswithasoft, dry,lint-free cloth oruse asmall amount ofglass cleaner onthe cloth, ifnecessary. Papertowels arenot recommended. Caution: Donot spray glasscleaner directlyonthe scanner glass. Parent topic:Solving Scanned ImageQuality Problems Related tasks Cleaning YourProduct 255
Straight Linesinan Image Appear Crooked If straight linesinan original appearcrooked inascanned image,makesuretoplace youroriginal straight whenyouscan it. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product Image isDistorted orBlurry If a scanned imageappears distorted orblurry, trythese solutions: • Make sureyouroriginal isnot wrinkled orwarped. Thismay prevent theoriginal fromlaying flatonthe scanner glass. • Do not move youroriginal oryour product duringscanning. • Your product willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Select theUnsharp Masksetting. • Adjust theAuto Exposure setting. • Increase theResolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Image Colors arePatchy atthe Edges If you arescanning athick orwarped original, coveritsedges withpaper toblock external lightasyou scan it. Parent topic:Solving Scanned ImageQuality Problems Image isToo Dark If your scanned imageistoo dark, trythese solutions: • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Auto Exposure 256
• Brightness • Histogram Adjustment • Check thebrightness andcontrast settingsofyour computer monitor. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Back ofOriginal ImageAppears inScanned Image If an image fromtheback ofathin original appears inyour scanned image,placeapiece ofblack paper on the back ofthe original andscan itagain. Parent topic:Solving Scanned ImageQuality Problems Ripple Patterns Appearinan Image You may seearipple pattern (calledamoir é) in scanned imagesofprinted documents. Thisiscaused by interference fromdiffering pitchesinthe scanners screenandyour originals halftonescreen.To reduce thiseffect, adjusttheseEpson Scansettings (ifavailable) andtryscanning again: • Select theDescreening setting. • Select alower Resolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Scanned ImageColors DoNot Match Original Colors Printed colorscannever exactly matchthecolors onyour computer monitorbecause printersand monitors usedifferent colorsystems: monitorsuseRGB (red,green, andblue) andprinters typically use CMYK (cyan,magenta, yellow,andblack). Check thecolor matching andcolor management capabilitiesofyour computer, displayadapter, andthe software youareusing tosee ifthey areaffecting thepalette ofcolors youseeonyour screen. To adjust thecolors inyour scanned image,adjusttheseEpson Scansettings (ifavailable) andtry scanning again: • Change theImage Typesetting andexperiment withdifferent combinations ofthe next settings. • Adjust theTone Correction setting. 257
• Adjust theAuto Exposure setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Scan AreaisNot Adjustable inThumbnail Preview If you cannot adjustthescan areawhile viewing aThumbnail previewinEpson Scan,trythese solutions: • Create ascan areabydrawing amarquee onyour preview imageandadjusting itas necessary. • Switch toNormal preview mode,ifavailable, andpreview yourimage again. Parent topic:Solving Scanned ImageQuality Problems Related concepts Image Preview Guidelines Related tasks Scanning inProfessional Mode Scanning inOffice Mode Scanned ImageEdges areCropped If the edges ofascanned imagearecropped, makesureyouroriginal isplaced correctly forscanning. If necessary, moveyouroriginal awayfromtheedges ofthe scanner glassslightly. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product Solving FaxingProblems Check thesesolutions ifyou have problems faxingwithyour product. Cannot SendorReceive Faxes Cannot Receive FaxeswithaTelephone Connected toYour Product Parent topic:Solving Problems 258
Cannot SendorReceive Faxes If you cannot sendorreceive faxes,trythese solutions: • Make suretherecipients faxmachine isturned onand working. • Make surepaper isloaded correctly inyour product. • Make sureyouhave setupyour header information andhave notblocked yourcaller ID.Otherwise, your faxes might berejected bythe recipients faxmachine. • Make sureAuto Answer modeisturned ontoreceive faxesautomatically. Checkyourproduct control panel tosee ifthis mode isturned on. • Make sureReceive Modeisset toAuto soyou canreceive faxesautomatically. • Check thatthecable connecting yourtelephone walljack toyour products LINEportissecure. • Print afax connection reportusingyourproduct controlpanelorfax software tohelp diagnose the problem. • Verify thatthetelephone walljack works byconnecting aphone toitand testing it. • Ifthere isno dial tone andyouconnected theproduct toaPBX (Private BranchExchange) phoneline or Terminal Adapter,changetheLine Type setting toPBX .If you stillcannot sendafax, turn offthe turn offthe products dialtone detection setting.(Turning offthe dial tone setting maycause the product todrop thefirst digit ofafax number.) • Ifyou connected yourproduct toaDSL phone line,youmust connect aDSL filtertothe phone jackto enable faxingovertheline. Contact yourDSLprovider forthe necessary filter. • Ifyour telephone linehas static, turnoffyour products errorcorrection modefaxcommunication setting andtryfaxing again. • Try lowering yourproducts faxspeed setting. • Make suretheerror correction mode(ECM) setting isturned onifyou aretrying tosend orreceive a color fax. • Ifyour telephone lineuses callwaiting andyouhave trouble receiving faxes,turnoffcall waiting to prevent disruption ofincoming faxes. • Ifyou have subscribed toacall forwarding service,theproduct maynotbeable toreceive faxes. Contact yourservice provider forassistance. Note: Ifyour product isconnected toaVoIP (Voice overInternet Protocol) phoneline,keep inmind that fax machines aredesigned towork overanalog phonelines.Epson cannot guarantee thatfax transmission willwork when usingVoIP. 259
If your phone lineincludes voicemailanswering services,callsorfaxes maybeinadvertently received by your voice mailservice. Parent topic:Solving FaxingProblems Related tasks Connecting aTelephone orAnswering Machine Using theFax Setup Wizard Selecting theLine Type Selecting Advanced FaxSettings Printing FaxReports Related topics Receiving Faxes Loading Paper Cannot Receive FaxeswithaTelephone Connected toYour Product If you cannot receive faxeswhen atelephone isconnected toyour product, trythese solutions: • Make sureyourtelephone isconnected toyour products EXTport. • Make suretheReceive Modeisset toManual . Note: When answering acall that isafax, wait until theproducts LCDscreen displays amessage thata connection hasbeen made before youhang up. Parent topic:Solving FaxingProblems Related tasks Using theFax Setup Wizard Connecting aTelephone orAnswering Machine When toUninstall YourProduct Software If you have aproblem thatrequires youtouninstall andre-install yoursoftware, followtheinstructions for your operating system. Uninstalling ProductSoftware -Windows Uninstalling ProductSoftware -OS X Parent topic:Solving Problems 260