Comdial Large Screen Speakerphone Reference Manual

							7.21 Using E and M Tie Lines
E & M tie line operation is typically used in applications where one
group of users often need to call parties located in one or more remote
locations. In these applications, your system is directly tied to another
similar system at the remote site(s).
If your system has been configured for tie line operation, the procedures
you use to place calls, transfer calls, and set up conference calls differ
slightly from other types of connections. These procedures are described
in this section.
·To make a call on an E & M tie line,
1. Dial the E & M access code that was assigned by the installer,
—OR—
if your system has been configured by the installer to use
Automatic Route Selection (ARS), dial the ARS access code (9).
2. Wait until you hear a dial tone, then dial the intercom number for
the party you wish to reach at the remote site. You will hear a fast
busy signal if you dialed an invalid number.
·To transfer a call over an E & M tie line,
1. Answer the incoming call.
2.
PressCONFERENCE.
3. Dial the E & M access code assigned by the installer,
—OR—
if your system was configured by the installer to use Automatic
Route Selection (ARS), dial the ARS access code (9).
4. Wait until you hear a dial tone, then dial the intercom number for
the distant party to whom you are transferring the call.
5. If you are doing a screened transfer, stay on the line until the
called party answers so that you can announce the call,
—OR—
hang up (unscreened transfer). If the called party does not answer,
the call will return to you after the transfer recall timer expires.
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							NOTE: After transferring the call to the remote end of the E & M tie
line, you will have created an unattended conference, and your
telephone will appear as though it were on hold.
6.
PressTAPbutton to rejoin the transferred call.
7.
After rejoining the conference, press#to place the call on hold
again (creating another unattended conference) or hang up to
terminate the call.
* You can eliminate this step if the installer has configured your
system for quick transfer and you are accessing the E & M line
with a group access code.
If one of the parties does not hang up or you have not terminated the call,
the call will return to you when the line-to-line connection timer expires.
·To set up a conference call on an E & M tie line,
1. Make first call.
2.
PressCONFERENCE; call is placed on hold automatically.
3. Select next line and make next call.
4.
PressCONFERENCEto establish conference.
5.
PressTRANSFER/CONFERENCEbutton to add more parties
for up to a 7-party conference (including yourself).
·To continue conversation on remaining line after other outside lines
have dropped out of conference,
1. Press the line button of the remaining party.
·To retrieve a line from hold and bring that party back into the
conference,
1.
PressTRANSFER/CONFERENCE.
2. Press line button.
3.
PressTRANSFER/CONFERENCE.
NOTE: If all the conference circuits are busy, you will not be able to
add a party to the conference.
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							·To drop out of a conference call between you and two outside lines
(creating an unsupervised conference),
1. Hand up (lines remain lighted and in use until one or both outside
parties disconnect).
·To rejoin an unsupervised conference between two outside lines,
1.
PressTAP.
NOTE: Conference volume levels depend on the quality of the external
lines.
7.22 Call Forward Outside System
The Call Forward Outside System (CFOS) feature allows you to forward
incoming or transferred line calls to telephone numbers outside the
system. The CFOS feature forwards calls over any available outbound
line or line groups and does not use any conference circuits. Since CFOS
involves outbound calls, those calls are subject to all line access, toll
restriction, and automatic route selection restrictions normally imposed
on your calls. The CFOS feature is useful if you need to forward your
after-hours calls to an alternate site such as your home or cellular
telephone.
·To activate CFOS with your LCD speakerphone,
1.
PressOPTIONS,PROGRAMMING,NEXT,CALL
FORWARDING.
2.
PressCFOS.
3. Select the type of call(s) you want to forward by pressing the top,
right-hand interactive button to scroll through the list of call
types.
4. Select forwarding destination (dial number, press speed dial
button, or do nothing and let previously selected destination
remain in effect).
5.
PressEXITto end (display shows CFOS).
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							·To deactivate CFOS,
1.
PressCFOSinteractive button.
—OR—
PressCFOSpreprogrammed button.
—OR—
PressINTERCOMand dial#5.
·To join an active CFOS call from the CFOS-enabled station,
1. Note flashing HOLD light indicating active CFOS call, and press
TAP. Join CFOS-forwarded party and CFOS destination in a
conference call.
Comdial has taken reasonable steps in the design of all product features,
including CFOS, which protect against unauthorized or fraudulent access
to, or use of, a system, or which protect against unauthorized, fraudulent
or unaccounted-for access to, or use of, long distance lines. However, no
system is entirely invulnerable or immune from unauthorized or
fraudulent access or use, or unaccounted-for access or use, and therefore
Comdial disclaims any and all liability, and makes no warranty, express
or implied, relating to unauthorized or fraudulent access or use, or
unaccounted-for access or use.
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							7.23 Mark Problem Line
Your programmer can arrange the system so that you can mark a line that
is not functioning properly. You do this by pressing a preprogrammed
MARKbutton or by dialing a feature code of your choice. After you
have marked a particular line a programmed number of times, the system
takes the line out of service (unless programmed to prevent this from
happening). When the system takes the line out of service, it logs the
condition and triggers an alarm. The printed error log will then show
which line is out of service and so will the displayed error log. An out of
service line is only out of service for line group use; it is available for
direct selection or prime line access. Further, an out of service line is
available for all inbound calls unless it is a DID line. You cannot mark a
line during a conference call or if you are calling in as a DISA caller.
The system manager can use the line disable feature at the programmer’s
station to restore service on the out of service line.
·To mark a line,
1.
Press theMARKbutton on your telephone,
—OR—
pressINTERCOMand dial a code of your choice.
(The system will not accept your choice if it conflicts with an
existing feature code or intercom number.)
NOTE: When you mark a line during an active call, the system records
the mark for the active line. If you take marking action during
an idle condition, the system records the mark for the last
active line (this includes lines that are presently on hold).
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							7.24 Automatic Set Relocation
If your installer has equipped your system with automatic set relocation,
when you move your telephone to a new location, the system will give
you a choice (through a display prompt) as to whether you want to keep
your previous programming or use the programming in the new location.
·To maintain the extension number and programming features from
the old location,
1. Connect the telephone line cord to the new jack.
2.
PressYESto retain the extension number and programming from
the previous location.
·To assume the extension number and programming features of the
new location,
1. Connect the telephone line cord to the new jack.
2.
PressNO.
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							7.25 Using The IMIST Module
Impact SCS8412F-**, and 8412S-** speakerphones equipped with the
optional IMIST module can support an IST device (modem, FAX
machine, industry-standard telephone, etc.) in addition to the LCD
speakerphone. Depending on system programming, the IST device may
be used to make outgoing calls and receive incoming calls.
The functionality of the IMIST module depends on the type of system
you are using.
•The IMIST module will function on a DXP system with the
appropriate digital station board, but the IMIST module will not
have its own extension number and will not function
simultaneously with the speakerphone.
•On a DXPPlussystem, the IMIST module will function
simultaneously with the speakerphone and have its own
extension number if your system has the appropriate digital
station board and memory board. If your system does not have
the optional enhanced memory board, the IMIST module will
function like the one on the DXP system described above.
•On an FX Series system, the speakerphone and IMIST module
can function simultaneously and the IMIST module has its own
extension number.
NOTE: The IMIST module does not provide voltage to light a message
waiting light. Message waiting lights on devices plugged into
the IMIST module will not function.
If you have any other questions about IST devices, refer to GCA70–237,
Industry-Standard Telephone Station User’s Guide.
NOTE: The IMIST module has a separate power supply. The wall
transformer is a UL and CSA approved Class 2 device
operating from 120 Vac, 60 Hz, 16 watts and provides an
output of 24 Vac at 450 mA. For replacement, order Comdial
P/N DIU-PTR.
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IST DevicePower
scs05
IMIST Module 
						

							7.26 Using The Caller ID Feature
The Caller ID feature allows you to view incoming call numbers before
you answer them. Incoming call numbers flash in the lower half of the
LCD. If you answer the call, the number appears in the upper half of the
LCD.
The system also stores numbers that ring on your line but receive no
answer. The system indicates that it has stored ring-no answer numbers
by causing the CID light on your telephone to flash. Pressing theCID
button allows you to view the stored numbers one at time. Pressing the
SAVED NUMBER REDIALbutton causes the system to dial the
displayed number. If the call has been returned by someone else,
pressing theSkey reveals who returned the call. Everyone sharing your
line can scroll through the stored numbers and choose which calls to
return.
NOTE: If your system installer has not programmed a SAVED
NUMBER REDIAL button, refer to section 9.4, Using The
Feature Buttons, for instructions on programming this button.
·To scroll through ring-no answer numbers stored on your system,
1. If your CID light is flashing, the system has unreturned ring-no
answer numbers stored in memory.
2. To view the list of unreturned ring-no answer number, press the
preprogrammedCIDbutton on your telephone. Your LCD will
display the calling number, date, and time the call came in. The
most recent call appears first in the list.
3.
Press theCIDbutton each time you wish to display the next most
recent ring-no answer call to your line.
4.
To dial one of the numbers in the redial queue, press theSAVED
NUMBER REDIALbutton.
Depending on your system programming, when a call is returned it might
remain in the ring-no answer queue or the system might delete it from
the ring-no answer queue. Your system installer can tell you how the
feature is programmed. If the system is programmed to leave a returned
number in the redial queue, the display will show aSnext to numbers
that have been returned.
·To determine who viewed the number and returned the call,
1. PressS.
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							7.27 Viewing The Call Log
The Call Log feature allows you to view the last 10 outgoing calls made
from your station. If you have caller ID, the LCD will also display
incoming calls. Incoming calls are designated with anInext to the
number and outgoing calls are designated with anO.
·To view the call log,
1.
Press theOPTIONSbutton.
2.
Press theCALL LOGbutton.
The LCD displays the last 10 phone numbers you dialed (or the
numbers that called you, if you have caller ID). Incoming calls
are designated with anIto the left of the number and outgoing
calls are designated with anO.
3.
To scroll through the lists of numbers, press theNEXTorPREV
buttons.
4. To display the time of a call, press the corresponding button to the
right of the LCD.
5.
PressEXITwhen you are done.
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