Comdial Large Screen Speakerphone Reference Manual
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7.4 Displaying Button Functions (Button Query) You can cause the display to identify the function of each button on your telephone. This is useful when the installer has assigned your programmable buttons for special-purpose tasks and you need to remind yourself of the button’s feature. ·To button query your telephone, 1. PressOPTIONS, then pressPROGRAMMING. 2. PressNEXTuntil theBUTTON QUERYoption appears. 3. PressBUTTON QUERY. 4. Press the button in question. 5. Read the displayed information (display will hold for few seconds before the telephone returns to idle). 7.5 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. ·To identify the station to receive diverted calls, 1. PressINTERCOM. 2. DialS55. 3. Dial extension number of station to receive diverted call. ·To divert calls to the designated station, 1. Hear ringing and/or see flashing line status light. 2. PressDIVERT(system immediately forwards ringing call to station you designated). Large Screen Speakerphone Manual 7 – 3 GCA70–349 Using The Other Telephone Features
7.6 Entering Account Codes If the installer has arranged your system for account code entry*, your display may prompt you to enter an account code before dialing or after answering a call. Depending on how the installer programmed your system, these account codes may be “forced”(mandatory) for dialing outside numbers. * System must be activated through installer programming to accept account codes. NOTE: You can program a button on your telephone that will make the account code entry process quicker. Refer to the programming section of this user’s guide for details. ·To enter account code on an incoming call, 1. PressACCOUNT CODE. —OR— Press preprogrammedACCOUNT CODEbutton. —OR— PressINTERCOM, then dialS04(call is automatically placed on hold but will return from hold after you’ve dialed the account code). 2. Dial account code. ·To enter account code on an outgoing call, 1. Press line button (LCD will prompt for “Account Code” if programmed to do so). 2. PressACCOUNT CODE. 3. Dial account code. 4. Listen for dial tone and dial number you are calling. NOTE: If you hear an error tone after you have dialed your account code, check the number for validity. 7 – 4 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
7.7 Entering Authorization Codes Authorization codes give you awalking class of serviceoption.Walking class of serviceprovides you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any telephone in the system. This means that you will not be limited by features that are available to the particular telephone that you happen to be using. Authorization codes are associated with your personal intercom number and are assigned to you by your installer when he or she programs the system. When you enter your assigned authorization code at any system telephone, the code alerts the system to make your normal features available to you. This means that you can use the telephone for anything allowed by your personal intercom number; however, you cannot disturb the last number redial stored there by the normal user. Once you access your telephone features, they remain in effect until any idle time exceeds the authorization code time-out period. If your telephone includes an installer-programmedLOCKbutton, you can press it and then dial your authorization code to deny other users access to lines and features at your LCD speakerphone. ·To activate walking class of service, 1. Select system telephone to use. 2. PressINTERCOM. 3. Dial#08. 4. Dial your authorization code. ·To lock your telephone, 1. PressLOCK. 2. Dial your authorization code. NOTE: If you wait longer than two seconds to dial a digit after you press the LOCK button, that pause, and any others that you might include, becomes part of the lock code. However, before you can enter a pause, you must begin the code with a digit. The telephone display will show a (-) to represent a pause as part of the code as you enter it. You must allow for any pauses at any location that you inserted them in the number string when you unlock your telephone. This feature provides you with a method for creating a very effective lock and unlock password. Large Screen Speakerphone Manual 7 – 5 GCA70–349 Using The Other Telephone Features
·To unlock your telephone, 1. PressLOCK. 2. Dial your authorization code (remember, include any pauses that you inserted when you locked your telephone). NOTE: When a telephone is locked, it is totally disabled. Not even 911 calls will go through. 7.8 Forwarding Calls You can permanently forward the calls that normally ring at your telephone to another telephone. You can forward just your prime line and intercom calls, or you can forward all of your calls. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call. You can also forward calls that ring at your telephone but receive no answer; this feature is valuable if you are frequently away from your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave. The system installer sets the number of rings that sound at your telephone before the system forwards the calls. ·To forward your calls, 1. PressOPTIONS, then pressPROGRAMMING. 2. PressNEXTuntil theCALL FORWARDoption appears. 3. PressCALL FORWARD. 4. Select the type of calls you would like to forward, and press the corresponding button on the left side of the LCD. 6. Dial extension number or press DSS button of telephone to receive your forwarded calls. 7. PressEXITto end. ·To cancel call forwarding, 1. To cancel call forwarding, select theCANCELoption offered in your LCD when call forwarding is enabled. 7 – 6 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
7.9 Listening To A Call Over The Telephone Speaker (Group Listening) You can turn on the speaker in your LCD speakerphone while you have the handset lifted if you wish. The distant party’s voice then sounds over the speaker as well as over the handset; however, only your handset microphone is active. This group listening feature also works if you are using your headset (only the headset microphone will be active). ·To activate group listening while on a call, 1. Press theMOREbutton, then press theGROUP LISTENbutton. NOTE: To activate the group listening feature, press SPEAKER for two seconds. ·To cancel group listening, 1. Press theGROUP LISTENbutton again. NOTE: You should cancel Group Listening before hanging up the handset to end the call. Large Screen Speakerphone Manual 7 – 7 GCA70–349 Using The Other Telephone Features
7.10 Making A Call Non-Private (Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When a person in the group uses a line for which others have the same line appearance, the system keeps the call private (others cannot join the conversation by pressing the line button of the line being used). That person can make the call non-private by pressing the preprogrammedPRIVACY RELEASEbutton, allowing other telephones (with line appearance for the line being used) to join the call. Privacy returns to the line when the call is completed. Refer to the chapter on programming for instructions on how to program thePRIVACY RELEASEbutton. ·To release privacy from your telephone while on a call, 1. Press preprogrammedPRIVACY RELEASEbutton. (The light associated with thePRIVACY RELEASEbutton will remain on steady when your telephone is in a non-private mode.) If another party wishes to join the call, they must press the active line button on their telephone. 7 – 8 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
7.11 Monitoring A Conversation Between Two Telephones (Service Observing) If your LCD speakerphone provides the installer–programmedservice observingfeature, you can use it to monitor a conversation or activity at another telephone in an undetected manner. You can use this feature while you are in the speakerphone mode or off-hook. ·To monitor another station at any time, 1. PressINTERCOM. 2. Dial# 0 3. 3. Dial extension or press DSS of station you wish to observe. 4. PressSPEAKERto end monitoring. ·If you have an installer-programmedSERVICE OBSERVEbutton on your telephone and wish to monitor a station, 1. PressSERVICE OBSERVEbutton. 2. Dial extension or press DSS of station you wish to observe. 3. PressSPEAKERto end monitoring. Large Screen Speakerphone Manual 7 – 9 GCA70–349 Using The Other Telephone Features
7.12 Muting Your Telephone By using theMUTEbutton, you can block transmission of your voice to the distant party. You can do this whether you are using the handset or the speaker. For example, if someone comes into your office to talk to you and you do not want this conversation to interrupt the distant party, press theMUTEbutton. TheMUTEbutton light turns on when you press it and turns off when you press it again. ·To mute your telephone, 1. PressMUTE(MUTE function and light turn on). You can still hear the distant party, but he or she cannot hear you. ·To speak to the distant party, 1. PressMUTEagain (MUTE function and light turn off). 7.13 Sending A Paging Announcement Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds the announcement only through those telephones located in a specific area. Check with your system administrator to determine the type of paging and access method you should use. If your day-to-day operation requires that you send many paging announcements, you can program a special all-call/zone paging button to give quick access to the feature. See the programming section of this user’s guide for details. Your installer can arrange your system with an external paging unit that you access by pressing a line button or by dialing a special code. This unit sounds the voice announcement over an external speaker unit. Check with your system administrator for specific information on how to operate with such an arrangement. 7 – 10 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
·To send a paging announcement, 1. Lift handset. 2. PressINTERCOM, then dial70–77for zones 1–8 (in the default mode, zone 1 (code 70) provides an all-call function), —OR— press a preprogrammedPAGEbutton. 3. Make announcement. 4. Remain on line if awaiting a reply (known as a meet-me page), —OR— hang up handset. At times other telephone users may page you with instructions to meet them on line. This is known as a meet-me page. You can go to the nearest telephone, dial a code, and be in contact with the paging party. ·To reply to a meet-me page, 1. Lift handset of nearest telephone. 2. PressINTERCOM. 3. Dial78. 4. Meet paging party on line. Large Screen Speakerphone Manual 7 – 11 GCA70–349 Using The Other Telephone Features
7.14 Setting A Do Not Disturb Condition At Your Station This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls. If your installer has programmed your station to have this feature, you can enable it as needed. Generally, callers cannot override this feature. They hear two quick tone bursts every two seconds when they call a telephone that is set to the do not disturb mode. However, the installer may program some telephones with the ability to override a do not disturb condition at another telephone. You can program a permanent do not disturb button to provide yourself with quick access to this feature if you wish. See the programming section of this user’s guide for details. ·To enable or disable the Do Not Disturb, proceed as follows: 1. PressOPTIONS, then pressPROGRAMMING. 2. Press theDO NOT DISTURB(to the right of the LCD) to toggle the Do Not Disturb feature on or off. 3. PressEXIT. ·To set a do not disturb condition at your telephone when a call rings at your station, 1. Hear ringing and notice incoming call information in display. 2. SelectDO NOT DISTURBoption. Ringing will stop, caller will hear the do not disturb tone, and your telephone will remain in DND until you disable the feature (described above). ·To override a do not disturb condition at another telephone, use the procedure detailed in section 3.10. 7 – 12 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349