Comdial Large Screen Speakerphone Reference Manual
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7.15 Setting The Volume Control The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. You can either press and hold down theVOLUME UPorVOLUME DOWN button to automatically step through the volume levels for each mode, or you can press the switch once for each change in volume you desire. You may adjust the loudness of the distant party at any time during a call whether you are listening over the speaker, the headset, the handset or the group listen mode by pressing theVOLUME UPorVOLUME DOWNbutton. When the call ends, the system resets the loudness of all future calls to the programmed (default) setting. You can set a permanent loudness level for any volume control setting. When loudness is at desired level, press theSAVEbutton. The level will remain at this loudness (referred to as the default setting) until you change the setting. NOTE: The Impact SCS 8412S-** and SCS 8412F-** support the optional ICVOL-** handset. The ICVOL-** is an amplified handset with its own volume control, making it useful in noisy environments. For ordering information, contact your Comdial dealer. ·There are fourringerloudness levels (plus anoffposition). Set these levels as follows: 1. While your telephone is on-hook and idle, press theVOLUME UPorVOLUME DOWNbutton once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting. 2. Press theSAVEbutton. NOTE: If you set the ringer to the “off” position, your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off. Large Screen Speakerphone Manual 7 – 13 GCA70–349 Using The Other Telephone Features
·There are eightspeakerloudness levels. Set these levels for the current call as follows: 1. While on a call and in speakerphone mode, press theVOLUME UPorVOLUME DOWNbutton once for each change in loudness you desire. 2. To make the current speaker setting the default setting, press SAVE. ·There are at least eighthandsetloudness levels you can set for the current call as follows: 1. While on a call and in handset mode, press theVOLUME UPor VOLUME DOWNbutton once for each change in loudness you desire. 2. To make the current handset setting the default setting, press SAVE. ·There are eightheadsetloudness levels that you can set for the current call as follows: 1. While on a call and using the headset press theVOLUME UPor VOLUME DOWNbutton once for each change in loudness you desire. 2. To make the current headset setting the default setting, press SAVE. ·There are eightgroup listeningloudness levels. Set the level for the current call as follows: 1. While on a call and in the group listening mode, pressVOLUME UPorVOLUME DOWNbutton once for each change in loudness you desire. 2. To make the current group listening setting the default setting, pressSAVE. 7 – 14 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
·There are eightbackground musicloudness levels. To set the level, 1. While background music is on at your station, pressVOLUME UPorVOLUME DOWNbutton once for each change in loudness you desire. This level will remain set for background music until you change it again, even if you turn off the feature and then reactivate it. 2. To make the current background music setting the default setting, pressSAVE. 7.16 Setting Your Personal Ringing Tones You can choose one of eight different ring tones for your telephone. Often, when several telephones are located close together, each user chooses a different personal ring tone. ·To select one of the ring tones, proceed as follows: 1. PressOPTIONS, then pressPROGRAMMING. 2. PressNEXTuntil theRING TONEoption appears. 3. Press theRING TONEbutton (to the right of the LCD) to scroll through the ring tones. 4. When you have found a ring tone you like, pressEXITto return to main display. 5. The next time your telephone rings, you will hear the new ring tone. Large Screen Speakerphone Manual 7 – 15 GCA70–349 Using The Other Telephone Features
7.17 Switching The Dialing Mode Between Pulse And Tone If the telephone service in your locality is pulse (rotary dialing), the installer arranges your telephone to dial in this manner. If you need to send tones during a dialing sequence (for example, to send bank-by-telephone tones), you can convert to tone dialing mode while dialing. The system will switch back to pulse dialing when you end your call. You can store a # as part of a speed dial number to cause an automatic switch from pulse to tone where needed in a number sequence. ·To convert to tone dialing at any time during dialing or while on an active call, 1. Press#. 7.18 Using Background Music If the telephone system supplies background music, you can turn it on at your LCD speakerphone while it is on-hook and idle. The system automatically turns background music off during calls and voice announcements. ·To turn the music on or off, 1. PressOPTIONSthen pressPROGRAMMING. 2. PressNEXTuntil theBACKGROUND MUSICoption appears. 3. Press theBACKGROUND MUSICbutton (to the right of the LCD) to select music source 1, music source 2, or OFF. 4. PressEXIT. 5. If you have turned music on, adjust music volume with the volume buttons. 7 – 16 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
7.19 Using Direct Inward System Access (DISA) This feature allows you to call into the digital communications system from an external telephone. You can call directly to intercom extensions and talk to the intercom parties or, if the system includes a voice mail option, leave messages for them if they are not available. When you call the DISA telephone number and dial your authorization code, the system treats your call as it would treat one coming from a system telephone and permits you to use many of the same features that you can use when you are calling from your assigned station. (Authorization codes are associated with personal or group intercom numbers and are assigned to you by your installer when he or she programs the system.) If you use your DISA access to make a call through the system and out on an outside line, the system applies all the toll restriction and automatic route selection to the call that the installer has programmed for the line that you are using. If you dial an incorrect authorization code, or the system is busy with other DISA calls, you will either hear an error tone, or the system will automatically route your call to one of the following areas (as determined by your system installer): •a designated station where you can talk to the system attendant, •a digital voice announce that will prompt you to take additional action, •a proprietary voice mail station where you will be prompted to leave a message. The system allows you three tries at dialing your authorization code before it routes your call as detailed above. Some systems provide voice prompts to DISA callers and other systems do not. If you encounter voice prompts when you call on the DISA line, follow the prompt directions to complete your call. Further, some systems with voice prompt enhancement, provide a one-digit menu that prompts you to dial a single digit to reach available departments, use system features, or obtain operator assistance. NOTE: DISA is not recommended for use on loop start lines without disconnect supervision. While DISA will function, Comdial will not be liable for its performance under any condition where disconnect supervision is not provided. Comdial has taken reasonable steps in the design of all product features, including DISA, which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines. However, no system is entirely invulnerable or immune from unauthorized or Large Screen Speakerphone Manual 7 – 17 GCA70–349 Using The Other Telephone Features
fraudulent access or use, or unaccounted-for access or use, and therefore Comdial disclaims any and all liability, and makes no warranty, express or implied, relating to unauthorized or fraudulent access or use, or unaccounted-for access or use. ·To make a DISA call to an intercom number, 1. Dial number for DISA line (listen for voice prompt if available). 2. Dial extension number. 3. If station does not answer or is busy you will either hear busy tone or hear voice prompt if available. If you dial an invalid number, you will hear error tone. 4. If voice prompt provides dialing codes, dial proper code for services such as: track, message waiting, or voice mail. ·To make a DISA call to use system features, 1. Dial number for DISA line (listen for voice prompt if available), 2. Dial authorization code (listen for voice prompt if available; otherwise, hear stutter-style dial tone—remember, the system gives you only three tries to dial your code correctly), 3. Dial feature code and listen for acknowledgment tone. NOTE: If you are selecting a line group through DISA for outside calling, you can raise the audio level on this line when needed. Do this before you select the line by dialingSS7, and then dialing 1 for 0 dB, 2 for +3dB, or 3 for +6dB of gain. In some cases, added gain can introduce circuit instability that presents itself as a singing sound, which can interfere with dialing and voice communications. If you experience this condition , select a lower gain setting. 7 – 18 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
System Features Available To DISA CallersDefault Dialing Code Account code entryS04 Automatic route selection access 9 Call waiting on busyS6 Do not disturb overrideS03 Intercom dialing/call announcing nnnn Message wait off* #3 Message waiting set*S3 Personal speed dial*S01 System speed dialS01S Tracker access**S8 Tracker page orbit retrieval** #8 Trunk group access 9, 80–89, 60–64 Zone paging 70–77 * You must have an assigned personal intercom number to use this feature. ** Your system must provide the Tracker option to activate this feature. Large Screen Speakerphone Manual 7 – 19 GCA70–349 Using The Other Telephone Features
7.20 Using The Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, the system parks the call in orbit for retrieval by the paged party. The type of message that the system delivers (either alphanumeric or numeric-only) is dependent upon the Tracker pager model in use at the station. When outside callers call into a system that has both a Tracker Paging option and a voice mail option installed, the system gives these callers the option of either leaving a message or tracking the person that they are calling. If you have a Tracker pager assigned to your personal intercom number, you can receive messages that someone else sends you. The system automatically installs the Tracker pager for your use; however, you can disable it when you do not wish to receive paged messages and when you leave at the end of your day. Of course, if you do disable your Tracker pager at the end of your day, be sure to enable it at the beginning of your next day. Your LCD speakerphone includes an interactiveTRACKbutton; however, if your day-to-day operation includes extensive Tracker usage, such as in an attendant function, your installer may include aTRACK button at a programmable button location. ·To track a called party after receiving a ring—no answer, 1. Make an intercom call to someone and receive no answer. 2. PressTRACK. 3. Hear confirmation beep (Tracker page accepted) or hear busy tone (Tracker page not accepted). 7 – 20 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349
·To track a called party without first calling them, 1. PressINTERCOMand dialS8. 2. Dial extension number. —OR— Press theLIST NAMESbutton (to the left of the LCD). The display shows several letters beside each interactive button. Press the button next to the letter of the person’s name whom you wish to call. The display shows the first existing name match to the letters you selected or shows aNo Name Matchmessage if the system cannot find a match. NOTE: All the names starting with the letters you selected will appear, but they will not be in alphabetical order. 3. PressNEXTto display the subsequent names in the index until you reach the name you need. 4. Hear confirmation beep (Tracker page accepted) or hear busy tone (Tracker page not accepted). ·To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. Answer call and pressTRANSFER. 2. Dial extension number. 3. If the called station does not answer or is busy, pressTRACK. 4. Hear confirmation beep (Tracker page accepted) or hear busy tone (Tracker page not accepted). NOTE: Tracker parked calls will recall to your station after a preprogrammed time-out. You can either place the call into another Tracker page orbit or retrieve the call. Large Screen Speakerphone Manual 7 – 21 GCA70–349 Using The Other Telephone Features
·To retrieve a call that you parked using the Tracker option, 1. PressHOLDbutton to scroll your held calls, (display showsPage and extension number of each parked call). 2. PressTAPto retrieve the displayed parked call. ·If you receive a parked call message on your Tracker pager, 1. Go to any system station. 2. PressINTERCOM. 3. Dial Tracker pager displayed orbit code (#800–#899). 4. Retrieve call. ·To enable or disable a Tracker pager at your station, 1. PressINTERCOM. 1. DialS06to disable, —OR— dialS07to enable. 2. PressSPEAKERto end. 7 – 22 Large Screen Speakerphone Manual Using The Other Telephone Features GCA70–349